36 results for Outbound Calling Customer Service Representative in Gardena, CA

Outbound Calling Customer Service Representative We are seeking a dedicated Outbound Calling Customer Service Representative to join our team in the healthcare and social assistance sector. Located in Gardena, California, this role offers a unique opportunity to handle customer service responsibilities in a dynamic environment. This contract to permanent position involves managing customer interactions, handling outbound calls, and coordinating records retrieval in a fast-paced setting. Responsibilities: • Regularly conduct outbound calls to confirm provider information and schedule chart retrieval • Effectively manage inbound calls, addressing customer queries and concerns • Ensure efficient and accurate processing of customer credit applications • Keep customer credit records in the system up-to-date • Undertake research as needed to support customer inquiries and service delivery • Follow-up on outreach programs to schedule medical record retrieval • Use Salesforce for administration and data management tasks • Aim to meet and exceed call center customer service metrics and goals • Manage email correspondence with customers, ensuring timely and accurate responses • Coordinate with onsite technicians for self-service retrieval or other needs.

Customer Service Representative We are offering a permanent employment opportunity in Torrance, California, for a Customer Service Representative. The role involves providing outstanding customer service in a call center environment, data entry, and handling inbound and outbound calls. Responsibilities: • Efficiently answer inbound calls and address customer inquiries. • Provide high-quality customer service, ensuring customer satisfaction. • Perform data entry tasks, updating and maintaining customer records accurately. • Handle call center customer service duties, ensuring smooth operations. • Utilize Microsoft Excel and Word to manage customer data and correspondence. • Manage email correspondence with customers, providing timely and accurate responses. • Ensure accurate order entry, processing customer orders efficiently. • Schedule customer appointments, coordinating effectively to avoid conflicts.

Bilingual Japanese Customer Service Representative We are providing an opportunity for a direct hire Bilingual Japanese Customer Service Representative to join our team in Torrance, California. In this role, you will be responsible for managing customer inquiries and maintaining accurate customer records. Your role will also involve processing customer applications and monitoring customer accounts. Responsibilities• Attending to customer inquiries and providing effective solutions• Keeping accurate records of customer interactions and transactions• Processing customer credit applications accurately• Monitoring customer accounts and taking necessary actions• Managing data entry tasks and maintaining customer databases• Handling inbound and outbound calls professionally• Scheduling appointments as necessary• Using Microsoft Excel and Word for various tasks• Corresponding with customers via email as required• Ensuring customer satisfaction through excellent service.

Customer Service Representative We are offering an opportunity for a Customer Service Representative in Tustin, California. The primary function of this role is to provide technical support services to customers, manage and resolve service calls, and maintain operational logistics. This position is in the telecom industry and is a contract employment opportunity. Responsibilities: • Provide technical support and call center services for a range of products from consumer electronics to professional medical equipment • Troubleshoot and repair systems in a lab or onsite for various clients • Utilize software and hardware to diagnose errors or technical problems and determine appropriate solutions • Manage, report, and complete service calls, RMAs, QA, and any service logistical and inventory control operation • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution • Answer inbound calls and provide excellent customer service • Perform data entry tasks and manage email correspondence • Schedule appointments and perform order entry tasks • Proficient in Microsoft Excel and Microsoft Word for daily operational tasks.

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in the manufacturing industry, based in Pomona, California. In this role, you will be crucial in maintaining our commitment to excellent customer service by managing customer queries and ensuring accurate customer records. Responsibilities: • Accurately and efficiently process customer credit applications. • Manage and respond to inbound customer calls. • Provide high-quality customer service in a call center environment. • Enter and update customer data accurately. • Manage email correspondence with customers professionally and promptly. • Handle both inbound and outbound customer calls. • Utilize Microsoft Excel and Word for data management and communication. • Enter customer orders into the system accurately. • Schedule appointments as per customer requirements.

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in the Real Estate and Property industry. This role is based in Tustin, California and offers a hybrid work schedule. As a Customer Service Representative, you will be the main point of contact for potential residents, providing them with comprehensive information about properties and maintaining an organized record of all customer interactions. Responsibilities: • Engage directly with potential residents through phone calls and emails, providing them with detailed information about the properties they are interested in. • Record customer interactions meticulously, noting all inquiries and their details. • Update customer accounts as required, ensuring all information is accurate and up-to-date. • Regularly follow-up with customers, ensuring their queries are resolved and they are satisfied with the information provided. • Use Microsoft Excel and Microsoft Word for data entry and other tasks. • Manage inbound and outbound calls effectively, ensuring customer satisfaction and efficiency. • Perform order entry tasks, ensuring accuracy and timeliness. • Schedule appointments as necessary, coordinating with both customers and internal teams. • Use your skills in property management to provide comprehensive and accurate information to customers.

Customer Service Representative We are on the hunt for a skilled Customer Service Logistics Representative, primarily focused on providing outstanding service to our clients and facilitating smooth operations within our warehouse distribution center. This role is based in Gardena, California, 90248, United States. The job scope includes managing customer inquiries, coordinating warehouse activities, and ensuring accurate data entry. This role offers a long term contract employment opportunity. Responsibilities: • Deliver top-notch customer service, addressing inquiries and resolving issues in a timely and efficient manner.• Oversee and coordinate tasks within the warehouse distribution center to ensure seamless operations and prompt order fulfillment.• Accurately process and enter data related to customer service and warehouse operations.• Develop and prepare reports, analyze data, and craft presentations using Microsoft Excel, Word, and PowerPoint.• Utilize the Warehouse Management System (WMS) for efficient inventory management, order processing, and shipping/receiving operations.• Collaborate effectively with cross-functional teams to optimize processes and enhance overall efficiency.• Remain adaptable and maintain productivity during high-volume periods and flexible working hours.• Display excellent communication and interpersonal skills in English, bilingual proficiency is advantageous but not required.

Customer Service Representative We are looking for a Customer Service Representative to become a part of our team in Rancho Cucamonga, California. This role is focused on delivering outstanding customer service in a call center setting and involves significant data entry. This position offers a short term contract employment opportunity. Responsibilities: • Answer inbound calls and respond to customer inquiries in a timely and detail-oriented manner • Provide exceptional customer service, ensuring all customer needs are addressed and resolved • Perform data entry tasks, updating and maintaining customer records accurately • Correspond via email with customers, addressing their questions and concerns • Handle both inbound and outbound calls to facilitate efficient communication • Utilize Microsoft Excel and Microsoft Word for various tasks, including order entry and record-keeping • Schedule appointments as required, ensuring a smooth flow of operations.

Customer Service Representative We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin Customer Service Representative based in West Covina, California. This role is integral to our operations, handling inbound and outbound calls, delivering excellent customer care, and providing member services. The role offers a contract-to-permanent employment opportunity, ideal for candidates with skills in customer service, data entry, and Microsoft software. Responsibilities: • Provide stellar customer service through inbound and outbound call handling.• Carry out member services, ensuring all customer needs are met.• Maintain meticulous records of customer interactions and transactions.• Resolve customer inquiries and concerns promptly and professionally.• Utilize Microsoft Word and Outlook to manage customer data and communications.• Process customer requests accurately, demonstrating a keen eye for detail.• Adapt to varying work pace, managing tasks efficiently during busy periods.• Contribute to a team culture that values loyalty and cooperation.• Participate in training programs to continuously improve skills and knowledge.• Monitor customer accounts, taking necessary action when required.

Customer Service Rep. Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration.

Customer Service Coordinator We are in search of a Customer Service Coordinator to join our team located in Redondo Beach, California, United States. This role is centered around providing high-quality service to our clients who are in the process of relocation. You will be responsible for managing customer interactions, overseeing service delivery resources, and handling any changes in schedules. This role offers a contract to permanent employment opportunity. Responsibilities: • Assist clients through various communication channels like phone calls, text messages, or emails. • Assign and rate service delivery resources based on the specific needs of each job. • Manage schedule changes efficiently, coordinating with the relocating family, service delivery team, and Primary Coordinator. • Maintain regular communication with the Primary Coordinator at our partner companies for updates. • Review and process bills from contractors, preparing a comprehensive billing package. • Address and solve any service issues in collaboration with your Team Leader and Manager. • Accurately input customer data and order entries into our system. • Balance the margin generated on jobs while ensuring high-quality service. • Respond promptly to occasional inquiries from Customers and Vendors outside of regular working hours. • Perform any other duties as assigned by the management team.

Customer Service Representative Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.Some responsibilities include:<ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>

Sales Support We are offering a temp to hire employment opportunity for a detail-oriented Sales Support Customer Service Representative in Compton, California. As a key player in the manufacturing industry, your role will be centered around improving customer service operations, providing support, and utilizing your analytical skills to enhance service delivery. Responsibilities• Enhance customer satisfaction by managing service operations• Provide support to customers and resolve their inquiries• Use your analytical skills to solve problems and improve processes• Interact effectively with customers and internal teams• Prioritize and manage multiple tasks simultaneously• Utilize ADP - Financial Services and ERP - Enterprise Resource Planning tools to automate and streamline operations• Handle billing functions and conduct audits to ensure accuracy• Communicate effectively with stakeholders using CRM tools• Answer inbound calls and address customer queries promptly• Leverage Configure Price Quote (CPQ) and ERP Solutions to improve pricing accuracy and operational efficiency.

Customer Service Representative - Transportation Team Are you a detail-oriented professional with a knack for organization and data management? Do you thrive in a fast-paced environment where accuracy and efficiency matter? If so, we want YOU on our team!We are seeking a Customer Service Representative to support our Transportation Administration Team. In this role, you’ll play a key part in ensuring smooth operations by handling driver log data entry, payroll preparation, and customer service support. If you’re bilingual in Spanish, tech-savvy, and have a strong work ethic, this is your opportunity to join a dynamic and growing company! What You’ll Do:✔ Accurately enter driver log and customer data into our ERP system. ✔ Prepare and submit payroll files to ensure drivers are paid on time. ✔ Assist in customer service—helping resolve issues and inquiries, especially for Spanish-speaking drivers and clients. ✔ Process invoices with precision and efficiency. ✔ Support the Transportation Team with administrative tasks.

Receptionist We are offering a short-term contract employment opportunity for a Receptionist in Irvine, California. This role primarily focuses on customer service within a detail-oriented environment. The Receptionist will be stationed at the front desk, serving as the initial point of contact for clients and visitors. Responsibilities: • Greet clients and visitors warmly and with detail-oriented manners upon their arrival • Coordinate and manage the booking of conference rooms and visitor offices • Organize catering and food arrangements for events and lunches • Keep the conference room and visitor offices tidy and prepared for use • Manage inbound calls and effectively transfer them to the appropriate party • Sort and distribute incoming mail and handle deliveries • Maintain an updated phone list and other essential records • Handle sensitive and confidential documents with discretion • Collaborate with the onsite team to ensure a smooth operation • Undertake additional projects or tasks as assigned • Maintain cleanliness and organization of the workspace during downtime.

Receptionist We are offering a short term contract employment opportunity in Los Angeles, California for a Receptionist. This role is primarily in the customer service industry where the Receptionist will serve as the first point of contact for clients and visitors. They will also handle administrative tasks such as booking conference rooms and ordering catering for events. Responsibilities: • Greet clients and visitors upon their arrival • Manage the booking of conference rooms and visitor offices • Order catering and food for events and lunches • Ensure the conference room is set up and clean • Collaborate with the onsite team to maintain a clean and welcoming environment • Answer and transfer calls on a multi-line phone system • Accept and sort mail deliveries • Handle sensitive and/or confidential documents and information • Communicate effectively with manager and client regarding job or deadline issues • Maintain a detail-oriented demeanor, akin to a hotel concierge service, at all times • Keep things stocked and clean during slow periods.

Customer Service Representative We are offering a temporary-to-hire employment opportunity for a Customer Service Representative in the City of Industry, California. This role primarily entails processing customer orders, maintaining product inventory, and coordinating with various departments to ensure smooth operations. The selected candidate will be a part of a dynamic industry, where the primary workplace will be an office setting. Responsibilities: • Handle customer inquiries through phone or email and process their orders efficiently.• Ensure product availability by coordinating with purchasing or fabrication departments.• Collaborate with the shipping department to guarantee timely delivery of products.• Maintain an accurate record of customer interactions and transactions.• Use the Dynamics AX system to search for products in the database.• Assist customers by providing them with detailed product information.• Perform data entry tasks using an alphanumeric system.• Manage multiple calls per day, ensuring high-quality customer service.• Navigate various computer programs to support customer service operations.

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate based in Los Angeles, California. As an Office Services Associate, you will be integral in providing back office services for various teams, including reprographics, copy and mail services, and supporting other service lines as needed. Responsibilities • Accurately and efficiently process office service tasks, primarily reprographics, mail and intake functions. • Maintain detailed logs for all office services work. • Ensure job tickets are properly filled out prior to initiating work. • Manage the set-up and breakdown for events, including ordering meals and managing hospitality inventory. • Communicate effectively with supervisors or clients regarding job or deadline issues. • Adhere to established procedures to run jobs in the correct order. • Troubleshoot basic equipment problems and place service calls when needed. • Prioritize workflow to meet contracted deadlines for accepting, completing, and delivering all work. • Interact with clients in person, over the phone, or electronically, providing exceptional customer service. • Load machines with various paper and toner supplies. • Ensure quality assurance on own work and work of others.

Release of Information CSR We are offering a contract employment opportunity for an ROI Customer Service Representative in San Bernardino, CA. As an ROI Customer Service Representative, you will play a critical role in maintaining and improving our operational efficiency in the healthcare industry. Responsibilities:· Answering phones · Logging ROI requests · Emailing, faxing, and printing medical records

Bilingual Receptionist We are continuously seeking top bilingual Administrative Assistant / Receptionists for local ongoing opportunities around the San Fernando Valley. The ideal candidate is results-oriented & is deeply passionate about growing their career. Bilingual in Spanish is a must. In this role, you will perform various administrative and office support duties, while offering the highest tier customer service to guests/visitors. Please call (818) 703-8818 for immediate consideration and more information.

Receptionist Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.<ul><li>Answer and direct phone calls in a polite and friendly manner</li><li>Welcome visitors in a warm and friendly manner, and answer any questions visitors have</li><li>Maintain reception area and all common areas in a clean and tidy manner at all times</li><li>Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer</li><li>Keep detailed and accurate records of visitor requests and of calls received</li><li>Receive deliveries; sort and distribute incoming mail</li><li>Take inventory of supplies and restock as needed</li><li>Maintain the general office filing system</li></ul>

Receptionist We are seeking a professional and friendly Receptionist who is bilingual in Spanish to join our team on a temporary basis in City of Industry, CA. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:<ul><li>Answer and direct incoming calls in a professional and courteous manner.</li><li>Greet visitors, clients, and vendors upon arrival and notify appropriate staff of their arrival.</li><li>Handle bilingual communication (English/Spanish) with visitors, clients, and staff.</li><li>Maintain a tidy and welcoming reception area.</li><li>Distribute incoming mail and packages, as well as prepare outgoing mail.</li><li>Assist with basic administrative tasks such as data entry, filing, and scanning documents.</li><li>Schedule and coordinate appointments, meetings, and conference room bookings.</li><li>Provide general information to callers and visitors regarding the company’s services or policies.</li><li>Assist with light clerical duties such as updating records, preparing documents, and organizing files.</li><li>Support other administrative staff as needed.</li></ul>Schedule:<ul><li>Monday to Friday, 8:00 AM – 5:00 PM.</li><li>On-site position in City of Industry, CA.</li></ul>Duration:<ul><li>Temporary Assignment (with potential for extension based on business needs).</li></ul>Pay Rate:<ul><li>Competitive hourly pay based on experience.</li></ul>

Collections Specialist We are in search of a Collections Specialist to join our team in the Real Estate & Property industry at our Calabasas, California location. In this role, you will be tasked with the management and resolution of customer inquiries, processing of customer applications, and maintenance of accurate customer records. This role also entails monitoring customer accounts and taking necessary actions. Responsibilities: • Handle customer inquiries and provide effective resolutions • Manage and process customer credit applications with accuracy and efficiency • Maintain and update customer credit records ensuring accuracy at all times • Monitor customer accounts and initiate appropriate actions when necessary • Utilize Accounting Software Systems to manage financial data • Employ Accurint for effective data analysis • Leverage ADP - Financial Services for efficient financial management • Use CRM tools for managing customer relationships and improving customer service • Implement Epic Software for streamlined operations • Oversee Accounts Receivable (AR) to ensure timely payments • Respond to inbound calls from customers and provide the necessary assistance • Manage billing functions and ensure accuracy in billing processes • Administer claims effectively and in a timely manner • Streamline collection processes for efficient recovery of dues.

Bilingual Receptionist Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Los Angeles, California, 90071, United States. This role is pivotal in ensuring seamless office operations, providing support for mail services, reprographics, print jobs, managing service requests for office equipment, and setting up workspaces for new hires. Responsibilities: • Handle incoming and outgoing mail, including sorting, distribution, and digital processing • Perform tasks related to print and reprographics, ensuring high-quality output and meeting deadlines • Prepare office spaces for new hires, including arranging necessary supplies and equipment • Monitor and manage printing supplies and equipment, ensuring functionality and addressing service requests as needed • Efficiently manage general office service requests, ensuring seamless day-to-day operations • Provide light administrative support and contribute to maintaining a pleasant and productive office environment • Utilize your skills in customer service, office functions, training, operations, and policy to effectively perform your duties • Handle tasks related to answering inbound calls, supervising, presentations, hiring processes, scanning, and receptionist duties • Troubleshoot issues related to facility, digital, communication skills, scanning documents, maintaining logs, and machinery • Ensure quality assurance in printing, paper, and distribute faxes, utilizing your knowledge of R Code.