The Senior Customer Service Specialist serves as a subject matter expert within the customer service team, handling complex or escalated issues while delivering high-quality support. This role combines advanced problem-solving, customer advocacy, and mentorship responsibilities. The Senior Customer Service Specialist contributes to continuous improvement by identifying trends, supporting training efforts, and maintaining service excellence across all customer channels. <br> Key Responsibilities Handle escalated customer inquiries and complaints Process orders, returns, or account updates Maintain detailed records of customer interactions Assist in training and mentoring new representatives Identify trends and recommend process improvements Ensure adherence to service-level agreements (SLAs) Serve as a point of contact for complex or high-value accounts Collaborate with cross-functional teams to resolve issues Support quality assurance and coaching initiatives Contribute to knowledge base and procedure documentation
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p>
We are looking for a dedicated Customer Experience Specialist to join our team in Washington, District of Columbia. In this long-term contract role, you will manage critical aspects of volunteer workflows while ensuring callers receive exceptional assistance. This position offers an opportunity to contribute to impactful operations and provide vital support to a diverse team of legal volunteers.<br><br>Responsibilities:<br>• Coordinate and oversee workflows for legal volunteers, including attorneys, paralegals, and law students, to ensure effective caller support and data collection.<br>• Support the recruitment and retention of volunteers, maintaining adequate staffing levels to meet call volume demands.<br>• Update and maintain volunteer resources such as technical guides, state-specific information, and training materials.<br>• Provide technical assistance to volunteers, addressing questions and resolving connectivity issues.<br>• Develop and lead training sessions to prepare volunteers for their roles.<br>• Conduct research to enhance legal resources and align operations with best practices in call center management.<br>• Monitor interactions logged in the database system to ensure quality control and identify systemic issues.<br>• Create detailed daily reports summarizing call data, analyzing trends, and contributing to coalition activities and messaging.<br>• Assist in preparing after-action reports and capturing relevant data for future improvements.
We are seeking a personable and motivated Leasing Agent to join our property management team. As a key point of contact for prospective tenants, you will represent our community by showcasing properties and delivering exceptional service throughout the leasing process. <br> Key Responsibilities Greet prospective tenants, present available properties, and answer questions. Accurately process rental applications, run background and credit checks, and verify references. Prepare, explain, and execute lease agreements in accordance with company policies and housing regulations. Respond promptly to phone, email, and walk‑in inquiries. Support marketing efforts through online postings and participation in resident events. Address resident concerns and facilitate communication between tenants and property management. Maintain accurate records of leases, renewals, and correspondence.
<p>Are you passionate about helping others and delivering outstanding experiences? Join our team as a Customer Service Representative in Manassas, Virginia. This contract position is your opportunity to get into an excellent company. You will be working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries by phone, email, or chat in a timely and professional manner</li><li>Resolve issues, address complaints, and provide solutions to ensure customer satisfaction</li><li>Document customer interactions and transactions accurately</li><li>Filing and processing orders.</li><li>Uphold our company’s standards for personalized and efficient service </li></ul>
We are looking for a detail-oriented Staff Accountant to join our team in Hanover, Maryland. This is a long-term contract position ideal for candidates with experience in financial operations and reporting. The role involves managing accounts, supporting audits, and ensuring compliance with company policies.<br><br>Responsibilities:<br>• Oversee accounts receivable and accounts payable functions, including transaction postings, adjustments, invoice reviews, payment processing, and collections.<br>• Assist in month-end closing activities, including reconciliations, preparation of journal entries, and financial reporting.<br>• Maintain accurate vendor and customer records while handling credit card processing tasks.<br>• Provide support during audits and manage sales tax filings, 1099 forms, business licenses, and annual report submissions.<br>• Ensure adherence to company policies, internal controls, and compliance standards.
<p>Our client is looking for an Operations Analyst to join their team in Baltimore, Maryland. The ideal candidate will bring a strong analytical mindset and a detail-oriented approach to financial reporting and operational analysis. This role offers the opportunity to work across multiple departments, including finance, sales, and operations, and contribute to our dynamic and collaborative culture.</p><p><br></p><p>Responsibilities:</p><p>• Analyze financial data to create dashboards, forecasts, and sales performance reports that support business decisions.</p><p>• Utilize advanced Microsoft Excel techniques to manage and interpret large datasets effectively.</p><p>• Collaborate with finance, sales, and operations teams to address cross-functional challenges and improve processes.</p><p>• Provide ad hoc financial analysis to support strategic initiatives and operational improvements.</p><p>• Maintain clear and precise communication with stakeholders across various departments.</p><p>• Assist in the development and refinement of performance metrics and reporting standards.</p><p>• Adapt to a fast-paced environment by managing multiple priorities and responsibilities.</p><p>• Support the implementation or transition to new systems, including Microsoft Dynamics and other related platforms.</p><p>• Ensure data accuracy and integrity in all reporting and analysis tasks.</p><p>• Contribute to a positive and engaging workplace culture while driving continuous improvement.</p>
We are looking for a dynamic Marketing Coordinator to join our team in Washington, District of Columbia. In this role, you will oversee a variety of marketing initiatives aimed at enhancing brand visibility and supporting business development efforts. You will collaborate with internal teams to ensure consistent messaging and alignment with organizational goals.<br><br>Responsibilities:<br>• Manage the distribution of monthly newsletters in partnership with investment banking staff.<br>• Create and refine firm-wide messaging and promotional materials to ensure consistency across marketing channels.<br>• Oversee updates to the company website and LinkedIn profile to ensure content is relevant, timely, and aligned with branding.<br>• Organize and coordinate events, conferences, and sponsorships, including planning and supporting speaking engagements.<br>• Maintain and monitor the marketing calendar to track campaigns, events, and sponsorships.<br>• Support the administration of Salesforce by ensuring data accuracy and providing analytics to strengthen sales and business development.<br>• Work closely with cross-functional teams to align brand strategies with marketing goals.
<p>We are looking for an Accounting Manager in Anne Arundel County to oversee key financial functions and ensure the accuracy and integrity of accounting records. This role involves managing general ledger activities, preparing financial statements, and conducting detailed analyses to support organizational goals. The ideal candidate will bring expertise in budgeting, reconciliation, and reporting, along with strong proficiency in accounting systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage general ledger activities for multiple funds, ensuring accurate and detailed account analysis.</p><p>• Coordinate month-end and year-end close processes, including preparation of supporting schedules and departmental reviews.</p><p>• Prepare financial statements and supporting schedules for annual audits, answering inquiries from auditors.</p><p>• Develop and monitor the annual budget by collaborating with department heads, analyzing financial data, and preparing projections.</p><p>• Implement and maintain point-of-sale systems, troubleshoot technical issues, and support inventory management for retail and dining operations.</p><p>• Reconcile monthly data for student and employee prepayments, retail and dining sales, and general ledger accounts.</p><p>• Track and allocate equipment leases and maintenance contracts, ensuring accurate records.</p><p>• Manage fixed asset schedules, including acquisition and disposal tracking, depreciation recording, and data maintenance.</p><p>• Prepare and file required reports and registrations, ensuring compliance with deadlines and regulations.</p><p>• Conduct financial analysis for special events and programs, compiling detailed reports and statements.</p>
<p>Our client is a growing company in the sustainable energy space. As they continue to expand, they are looking to hire an Attorney (Assistant General Counsel) with 3+ years of experience to join their team in Baltimore, Maryland. This role involves providing comprehensive legal support for renewable energy projects, including managing complex transactions and ensuring compliance with relevant regulations. The ideal candidate will possess a strong background in project finance, corporate law, and renewable energy, and will work closely with senior leadership to balance legal risk with business objectives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee all legal aspects of renewable energy projects from conceptualization to operation, ensuring compliance with industry standards and regulations.</p><p>• Draft, negotiate, and manage intricate agreements such as Power Purchase Agreements (PPAs), lease documents, EPC contracts, O& M agreements, and interconnection agreements.</p><p>• Provide strategic advice on project financing structures, including construction debt, tax equity partnerships, and term debt, with a focus on compliance with the Inflation Reduction Act and related guidelines.</p><p>• Conduct and coordinate due diligence for acquisitions, financings, and portfolio sales, reviewing critical documentation such as permits, environmental assessments, and interconnection materials.</p><p>• Offer legal and commercial guidance to senior management, aligning business goals with legal frameworks.</p><p>• Oversee the review and management of various legal documents, including vendor contracts, nondisclosure agreements, and master service agreements, ensuring accuracy and risk mitigation.</p><p>• Develop and enhance company templates for transactional documents, maintaining a robust internal legal knowledge base.</p><p>• Support corporate governance initiatives, including subsidiary management, compliance policies, and risk management strategies.</p><p>• Collaborate with and manage external legal counsel to ensure efficient and cost-effective representation.</p>
<p>We are looking for a dedicated and detail-oriented Tax Preparer to join our team in Nottingham, Maryland. In this Contract to permanent position, you will manage financial records, assist in tax preparation, and ensure compliance with accounting standards. This role provides an excellent opportunity to apply your expertise in bookkeeping and accounting software while delivering exceptional service to clients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual, business, and corporate tax returns with a focus on accuracy and compliance.</p><p>• Manage bookkeeping tasks, such as data entry, account reconciliations, and generating financial statements using software.</p><p>• Analyze financial data to identify discrepancies, trends, and opportunities for improvement.</p><p>• Provide clear explanations of tax strategies and financial concepts to clients, ensuring they understand their financial options.</p><p>• Promote additional financial services that align with clients' needs and goals.</p><p>• Stay informed about current tax laws, accounting standards, and regulatory changes to maintain compliance.</p><p>• Support marketing and outreach initiatives to attract new clients and strengthen community engagement.</p><p>• Deliver outstanding customer service that fosters strong and trusting relationships with clients.</p>
<p>Our client, a growing/cutting edge, SaaS company in Bethesda, MD is looking for a Senior Revenue Accountant to join their dynamic accounting team. In this role, you will support the accounting and reporting of revenue recognition, specifically related to SaaS offerings while focusing on compliance with ASC 606 standards, particularly in SaaS environments. This position provides an excellent opportunity to leverage AI tools to streamline workflows and ensure accurate and efficient reporting.</p><p><br></p><p>Responsibilities:</p><p>• Lead the full revenue cycle, ensuring compliance with ASC 606 and US accounting standards.</p><p>• Utilize AI tools to automate contract reviews, billing templates, and conduct advanced variance analyses.</p><p>• Collaborate with cross-functional teams, including Sales, Legal, and FP& A, to assess complex agreements and provide revenue insights.</p><p>• Maintain and update revenue and billing schedules in NetSuite, ensuring seamless integration with Salesforce and other systems.</p><p>• Own the monthly revenue close processes, including deferred revenue reconciliations and preparation of audit-ready documentation.</p><p>• Implement automated internal controls and workflows to optimize billing and revenue operations.</p><p>• Support external audits by preparing schedules, documentation, and addressing inquiries.</p><p>• Analyze revenue trends to identify areas for improvement and enhance forecasting accuracy.</p><p><br></p><p>The ideal candidate for this Senior Revenue Accountant role will have 4+ years of either public accounting where you have audited SaaS clients and are well versed in 606 or coming out of another Revenue Accountant role at a SaaS company, BS in Accounting and either a CPA or true CPA candidate, intermediate Excel skills, AI savvy, self-motivated and detail-oriented. This role is 3 days/week in the office with a comp range of 90-120K in base salary + bonus + benefits. Great work/life balance, exposure to upper management and working for a great Controller. To apply to this Senior Revenue Accountant role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035. </p>
<p>We are looking for an experienced Revenue Accountant to join our team in McLean, Virginia. In this long-term contract role, you will play a key part in overseeing revenue-related accounting processes and ensuring compliance with relevant standards. This position is ideal for professionals with a strong background in revenue recognition and advanced accounting principles. This is a hybrid, long-term contract opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Manage and monitor revenue accounts for regional business offices to ensure accurate reporting.</p><p>• Prepare journal entries concerning revenue and deferred revenue accounts.</p><p>• Reconcile accounts and proactively address any discrepancies to maintain financial accuracy.</p><p>• Collaborate with departments such as sales, operations, and finance to streamline billing and reporting processes.</p><p>• Conduct thorough analyses of revenue trends to support strategic decision-making.</p><p>• Maintain compliance with US accounting standards and revenue recognition principles.</p><p>• Assist in month-end close processes, ensuring timely and accurate completion.</p><p>• Utilize tools like SQL and Oracle for effective data management and reporting.</p><p>• Support audits by providing detailed account reconciliations and documentation.</p><p>• Continuously review and improve processes to enhance efficiency and accuracy.</p>
<p>We are seeking an experienced Digital Marketing Manager to own and optimize all paid digital campaigns focused on growing membership, driving event attendance, boosting product/service sales, and building brand initiatives. This pivotal role will lead paid marketing on LinkedIn, Meta, Google Ads, programmatic/display, and retargeting channels—overseeing everything from strategy and execution to reporting and analysis.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Plan, build, launch, and optimize paid media campaigns across LinkedIn, Meta (Facebook/Instagram), Google Ads, display/programmatic, and retargeting platforms.</li><li>Develop and execute campaigns supporting membership, events, products/services, and brand initiatives, ensuring strong ROI and performance.</li><li>Manage campaign budgets, pacing, creative rotation, and audience targeting for maximum impact.</li><li>Maintain clear performance benchmarks and implement ongoing A/B, multi-variant, creative, and landing page testing to drive improvements.</li><li>Build and maintain UTMs and tracking infrastructure, ensuring accurate flow of campaign data into analytics and reporting platforms.</li><li>Serve as data owner for campaign performance, web analytics, attribution, and engagement metrics.</li><li>Create, manage, and present dashboards and weekly/monthly reports visualizing campaign performance, ROI, and recommended optimizations or next steps.</li><li>Analyze traffic, conversion rates, channel performance, and lead quality, sharing actionable insights with stakeholders.</li><li>Collaborate closely with email marketing teams to tie paid media results to downstream business outcomes (registrations, renewals, purchases, etc.).</li><li>Maintain a centralized performance repository to track benchmarks, trends, and learnings across all digital campaigns.</li><li>Build and update the digital campaign playbook, including QA checklists, documentation, and roles/workflows.</li><li>Stay up to date on new digital ad tools, platforms, and AI capabilities—especially those accelerating campaign speed or improving return on ad spend.</li><li>Implement efficient, repeatable campaign testing frameworks for continual optimization.</li></ul><p><br></p>
We are looking for an experienced Senior Accountant to manage and oversee financial operations for multiple entities involved in large-scale development projects in Germantown, Maryland. This role includes preparing financial reports, reconciling accounts, and ensuring compliance with both Federal Income Tax accounting and Generally Accepted Accounting Principles (GAAP). The ideal candidate will play a critical role in maintaining financial accuracy, documenting gains under applicable accounting standards, and supporting effective financial controls.<br><br>Responsibilities:<br>• Prepare and finalize monthly, quarterly, and annual financial statements for multiple entities and projects, ensuring timely completion of consolidations, variance analyses, and bank reconciliations.<br>• Record daily financial activities and ensure month-end accruals are accurately captured and documented.<br>• Develop and implement policies, procedures, and internal controls to mitigate financial risks and enhance reporting accuracy.<br>• Manage all aspects of accounting for acquisitions, dispositions, and gains on sales, including reviewing contracts, calculating gains, and preparing journal entries.<br>• Ensure compliance with Accounting Standards Codification 606 and other applicable standards, accurately recording revenue and project costs.<br>• Collaborate with project managers to estimate and record period-end accruals with appropriate supporting documentation.<br>• Oversee cash flow management, including budgeting, forecasting, and maintaining real estate tax schedules to ensure timely payments.<br>• Assist with audit and tax preparations by providing necessary schedules and documentation.<br>• Support the Controller in managing job cost closeouts and ensuring accurate cost allocations.<br>• Perform special projects, such as reconciling job-related expenditures and calculating management fees, as needed.
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in McLean, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly and assist them with inquiries or directions.</p><p>• Manage a multi-line phone system, answering inbound calls promptly and courteously.</p><p>• Coordinate concierge services to meet the needs of guests and staff.</p><p>• Perform filing and maintain accurate records to ensure efficient document management.</p><p>• Provide support in medical front office tasks, including scheduling and patient coordination.</p><p>• Maintain the front desk area, ensuring it is organized and welcoming.</p><p>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.</p><p>• Handle switchboard operations effectively, managing calls across multiple lines.</p><p>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.</p><p>• Assist with general administrative tasks as needed to support overall operations.</p>
<p>Join our client’s team as a Bilingual Receptionist and become the welcoming face of their dynamic organization. This contract, onsite position offers an excellent opportunity to showcase your communication skills while providing invaluable support to both English and Spanish-speaking guests and colleagues.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors, donors, and participants professionally.</p><p>• Manage front‑desk phones and provide bilingual support.</p><p>• Maintain visitor logs and coordinate mail distribution.</p><p>• Prepare correspondence and assist with translations.</p><p>• Support leadership with meetings and scheduling.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Manassas, Virginia. In this Contract to permanent position, you will play a vital role in supporting office operations and maintaining strong communication with field staff. This role requires someone with excellent organizational skills and a proactive approach to customer service.<br><br>Responsibilities:<br>• Communicate effectively with field staff to address inquiries and provide support.<br>• Process and monitor orders to ensure accuracy and timely completion.<br>• Utilize basic Excel and Microsoft Office applications for data entry and reporting.<br>• Assist with accounts receivable tasks, ensuring proper documentation and follow-up.<br>• Perform general office duties such as filing, organizing, and maintaining records.<br>• Support the office manager in daily operations and administrative tasks.<br>• Handle a high volume of inbound and outbound calls, especially during peak hours.<br>• Provide exceptional customer service by addressing client needs and resolving issues promptly.
We are looking for an organized and proactive Front Desk Coordinator to join our team in Washington, District of Columbia. In this contract to permanent position, you will play a pivotal role in ensuring smooth daily operations while providing exceptional support to both staff and visitors. This role requires discretion, attention to detail, and excellent communication skills.<br><br>Responsibilities:<br>• Greet executives and visitors with professionalism and assist them with entry and meeting arrangements.<br>• Schedule and coordinate meetings to ensure seamless day-to-day operations.<br>• Handle errands such as bank deposits and lunch pickups efficiently and accurately.<br>• Maintain confidentiality while managing sensitive information and tasks.<br>• Provide administrative support across two office floors, ensuring needs are met promptly.<br>• Utilize Google Docs for documentation and organization purposes.<br>• Answer inbound calls and manage a multi-line phone system effectively.<br>• Deliver exceptional concierge services to staff and guests.<br>• Ensure the front desk area is organized and welcoming at all times.
<p>We are seeking a highly organized and customer-focused Bilingual Customer Support Coordinator to join our dynamic team. In this pivotal role, you will serve as the primary point of contact for clients and customers, providing exceptional service in both English and Spanish. Your efforts will help drive customer satisfaction and operational efficiency.</p><p>Responsibilities:</p><p>• Schedule consultations and installation appointments.</p><p>• Handle inbound/outbound customer calls.</p><p>• Provide bilingual support to installation teams.</p><p>• Update CRM notes and manage customer files.</p><p>• Resolve customer issues professionally.</p><p><br></p>
<p>Are you a seasoned professional passionate about information security and compliance? A national leading consulting firm is seeking an <strong>ISO Lead Certified Senior Manager</strong> to take a pivotal role in their Risk Consulting Practice. You’ll lead a team dedicated to providing top-tier advisory and attestation services for ISO 27001 compliance, helping clients streamline their processes, strengthen their security posture, and align with international standards. This role is perfect for someone who thrives in an environment that offers challenging projects, leadership opportunities, and strategic initiatives.</p><p><br></p><p>Your role will bring variety and impact, including:</p><ul><li><strong>Business Development:</strong> Identify new opportunities, create client proposals, and contribute to thought leadership in the ISO space.</li><li><strong>Client Delivery:</strong> Oversee scheduling, client interactions, and the completion of consulting and attestation projects with a focus on quality and professional standards.</li><li><strong>Compliance Excellence:</strong> Ensure workpapers adhere to methodology and standards while juggling multiple client engagements and maintaining precision.</li><li><strong>Risk Awareness:</strong> Stay on top of emerging threats, vulnerabilities, and changes in regulations, providing recommendations for compliance updates.</li><li><strong>Strategic Reporting:</strong> Present system performance and risk analyses to client leadership with actionable improvement plans.</li><li><strong>Leadership & Mentorship:</strong> Guide and support junior team members, helping them grow their skills and confidence.</li><li><strong>Training Initiatives:</strong> Help clients implement information security awareness programs across their organizations.</li></ul><p><strong>Why This Role?</strong></p><p>If you're ready to step into a leadership role where you can showcase your expertise, build client relationships, and lead a team of talented professionals, this position offers tremendous growth potential. You’ll be working in an environment that values collaboration, innovation, and continuous learning while tackling impactful challenges.</p><p><strong>Next Steps:</strong></p><p>Interested in learning more about this exciting opportunity? Take action today! <strong>Reach out to Jim Meade at Robert Half or connect with him on LinkedIn.</strong> We look forward to connecting with you and discussing how you can leverage your skills and experience in this role.</p>
<p>We are seeking a Bilingual Administrative Clerk for a Local Government entity to provide essential administrative support to the organization, assisting with a variety of clerical tasks while facilitating communication with clients, customers, and colleagues in two or more languages. This role is ideal for detail-oriented professionals who thrive in fast-paced office environments and are comfortable handling confidential information.</p><p>Responsibilities:</p><p>• Serve as the primary front-office contact for residents, providing bilingual (English/Spanish) assistance.</p><p>• Respond to inquiries, process forms, route calls, and direct visitors to appropriate departments.</p><p>• Maintain accurate filing systems (electronic and physical).</p><p>• Support permit processing, document management, and departmental communications.</p><p>• Assist with data entry, appointment scheduling, and records updates in government systems.</p>
We are looking for a highly skilled Sr. Marketing Automation Specialist to join our team in Washington, District of Columbia. In this long-term contract position, you will play a pivotal role in optimizing our marketing automation processes and ensuring seamless integrations across platforms. This role requires expertise in Salesforce Marketing Cloud and a strong ability to collaborate with cross-functional teams to drive impactful marketing campaigns.<br><br>Responsibilities:<br>• Lead the migration to a new marketing automation platform, ensuring accurate data transfers and functionality preservation.<br>• Work closely with sales and other departments to gather requirements and implement tailored marketing automation solutions.<br>• Monitor and resolve database issues, including automated data syncs, imports, and extensions.<br>• Organize and maintain lists, assets, and campaigns within the marketing automation platform for optimal usability.<br>• Integrate marketing tools and systems to streamline workflows and ensure data consistency.<br>• Investigate and address system errors to maintain platform reliability.<br>• Design and execute automated marketing campaigns, journeys, and lead scoring strategies for personalized customer experiences.<br>• Collaborate with stakeholders to develop dashboards, interfaces, and system integrations.<br>• Build and manage analytic dashboards to track performance metrics and campaign outcomes.<br>• Provide training and ongoing support to team members on marketing automation best practices.
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service.<br><br>Responsibilities:<br>• Communicate effectively with individuals on the housing waitlist or those seeking to apply.<br>• Collect and manage physical documents to ensure accurate recordkeeping.<br>• Update and maintain information in the company database with precision.<br>• Scan and file documents systematically for easy access and retrieval.<br>• Perform general clerical and administrative duties to support office operations.<br>• Handle inbound and outbound calls to address customer inquiries.<br>• Provide clear and attentive assistance to customers via phone and email.<br>• Process orders and ensure accurate entry of information into the system.<br>• Collaborate with team members to ensure smooth workflows and customer satisfaction.
<p>Join our team as a Bilingual Administrative Clerk and support daily office operations with efficiency and professionalism. As a vital member of our administrative staff, you will utilize your language skills to communicate with internal and external clients, ensuring tasks are completed accurately and promptly.</p><p>Responsibilities:</p><p>• Manage front‑desk activity and vendor check‑ins.</p><p>• Assist project managers with document control.</p><p>• Maintain jobsite binders, compliance records, and material logs.</p><p>• Prepare purchase orders and track deliveries.</p><p>• Provide bilingual support to field employees.</p><p><br></p>
