<p>We are looking for a dedicated Customer Service Representative for a remote opportunity. In this long-term contract position, you will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and delivering exceptional service. This role is ideal for individuals who thrive in a fast-paced environment and are committed to maintaining high-quality standards.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries via phone, email, or other communication channels promptly and professionally.</p><p>• Assist customers with payment processing, billing issues, and account-related concerns.</p><p>• Provide guidance and information on insurance and financial services products to customers.</p><p>• Maintain accurate customer records and document all interactions using company systems.</p><p>• Collaborate with other departments to resolve complex customer issues and ensure satisfaction.</p><p>• Monitor and report on key performance indicators (KPIs) to track service quality and efficiency.</p><p>• Facilitate training sessions for new team members and contribute to continuous improvement initiatives.</p><p>• Handle Spanish-language customer interactions when required, ensuring clear communication.</p><p><br></p><p>If you are looking to grow in your customer service career, please APPLY TODAY! 515.706.4974 or go to our Robert Half website.</p>
We are looking for an experienced Human Resource Payroll Manager to join our team in Nashville, Tennessee. In this role, you will lead payroll operations and HR functions, ensuring compliance with regulations and the seamless execution of financial and administrative processes. This position offers the opportunity to collaborate with cross-functional teams and contribute to the improvement of payroll and HR systems.<br><br>Responsibilities:<br>• Oversee payroll operations, ensuring accuracy and adherence to regulatory requirements.<br>• Manage HR administration, including hiring processes, employee records, and compliance with company policies.<br>• Conduct financial reconciliations and audits to maintain data integrity and compliance.<br>• Collaborate with stakeholders to enhance payroll systems through integration and automation.<br>• Analyze payroll data and generate KPI reports to support decision-making.<br>• Ensure compliance with tax accounting regulations and oversee related payroll functions.<br>• Lead process improvement initiatives to streamline HR and payroll workflows.<br>• Provide leadership and guidance to the HR and payroll team, fostering a culture of excellence.<br>• Develop and implement company policies related to payroll and HR functions.<br>• Act as a liaison between finance and HR teams to ensure seamless operation and communication.
We are looking for a driven and experienced Regional Human Resource Operations Manager to oversee HR services across our organization in Nashville, Tennessee. This hands-on leadership role involves guiding a team of HR and Payroll professionals, ensuring operational excellence, and driving strategic initiatives. The ideal candidate will possess strong leadership skills and a passion for fostering a culture of innovation, inclusivity, and continuous improvement.<br><br>Responsibilities:<br>• Lead and manage a team of HR and payroll professionals to ensure efficient and accurate execution of HR operations across the region.<br>• Oversee HR administration, benefits management, recruitment coordination, and compliance processes while adhering to all regulatory requirements.<br>• Develop and mentor team members, encouraging skill development and fostering a high-performance culture.<br>• Implement and standardize HR processes to ensure consistency and improve employee experiences.<br>• Monitor compliance with employment laws and regulations, establishing risk management strategies to mitigate operational errors.<br>• Collaborate with the Global HR Operations Leadership Team to align regional HR strategies with organizational goals.<br>• Manage relationships with HR service vendors, ensuring contractual compliance and optimal service delivery.<br>• Drive initiatives to streamline HR operations, enhance efficiency, and improve accuracy.<br>• Represent regional HR interests in leadership discussions and contribute to strategic decision-making.<br>• Apply functional expertise to optimize policies, procedures, and HR services while supporting organizational objectives.
We are looking for a skilled and adaptable Attorney to join our team on a long-term contract basis. This position offers a unique opportunity to work with a growing firm that provides external General Counsel services, focusing on energy regulatory and business services for various clients. The role is fully remote, offering flexible hours, and requires excellent communication and organizational skills to support the firm’s expanding client base.<br><br>Responsibilities:<br>• Draft, review, and negotiate contracts, including master service agreements, vendor agreements, and operating agreements.<br>• Provide general corporate legal support to clients, ensuring compliance with relevant laws and regulations.<br>• Manage overflow legal work for business clients, maintaining a high standard of quality and efficiency.<br>• Deliver timely legal advice and solutions with a 24-48 hour turnaround for client requests.<br>• Collaborate with the firm’s leadership to support client onboarding and business scaling efforts.<br>• Handle regulatory matters and provide counsel on energy-related legal issues.<br>• Maintain clear and proactive communication with clients and team members in a fully remote environment.<br>• Step into leadership responsibilities during periods of increased demand, such as maternity leave coverage.<br>• Assist in developing processes to enhance efficiency and client satisfaction as the firm grows.
We are looking for a detail-oriented Accounting Clerk to support our team in Franklin, Tennessee. This contract position involves handling administrative tasks related to business license updates and ensuring accurate record-keeping. The ideal candidate will have excellent communication skills and experience working with Microsoft Excel.<br><br>Responsibilities:<br>• Contact local county and city offices to facilitate updates and transfers of business licenses.<br>• Maintain detailed records of license updates and track progress using Microsoft Excel.<br>• Identify and document any issues or delays encountered during the license update process.<br>• Collaborate with internal teams to ensure timely completion of licensing requirements.<br>• Provide regular updates and reports on the status of business license transfers.<br>• Work both independently and collaboratively to meet deadlines and project goals.<br>• Adhere to company policies and procedures while managing sensitive information.<br>• Communicate effectively with external offices to resolve any discrepancies or questions.<br>• Ensure accuracy and consistency in all documentation and reporting.
<p><strong>Property Accountant</strong></p><p><strong>Location:</strong> Brentwood, TN</p><p> <strong>Employment Type:</strong> Full-Time, On-Site</p><p><strong>About the Role</strong></p><p>Robert Half is partnering with a leading real estate organization to hire a <strong>Property Accountant</strong>. This role is ideal for professionals with strong accounting skills and experience in property or real estate finance. You’ll manage financial operations for a portfolio of properties, ensure accurate reporting, and support key processes such as month-end close, audits, and budgeting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Month-End Close:</strong> Prepare accruals for rent and expenses, review operating statements, and update forecasts.</li><li><strong>Account Reconciliation:</strong> Reconcile bank accounts, escrows, reserves, and fixed assets; review A/R and payables.</li><li><strong>Variance Analysis:</strong> Provide explanations for actual vs. budget variances and assist with financial reporting packages for stakeholders.</li><li><strong>Cash Flow Management:</strong> Maintain property-level cash flow analysis to determine available funds for distribution.</li><li><strong>Budgeting & Forecasting:</strong> Collaborate with property management and leasing teams to prepare budgets and quarterly forecasts.</li><li><strong>Audit & Year-End Support:</strong> Complete reconciliations, prepare audit documentation, and respond to auditor inquiries.</li><li><strong>Development Accounting:</strong> Track project costs, ensure compliance, and prepare timely reports.</li><li><strong>Additional Duties:</strong> Record transactions related to financing, acquisitions, and dispositions.</li></ul><p><br></p><p><strong> Why Work Through Robert Half?</strong></p><p> As a trusted recruiting partner, we provide access to exclusive opportunities, personalized career guidance, and ongoing support throughout the hiring process.</p>
<p>We are looking for a highly organized and detail-oriented Production Coordinator to join the team. This individual will play a vital role in supporting product development, ensuring accurate product information management from concept through to manufacturing. The ideal candidate excels at managing details, enjoys working in a dynamic environment, and is proactive in supporting cross-functional teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Product Development Support</strong></p><ul><li>Create and maintain detailed product specification sheets for new items.</li><li>Solicit and compare competitive pricing from multiple manufacturers.</li><li>Collect and input product data (dimensions, weights, packaging counts, images) into both internal and Walmart systems (QMS).</li><li>Assign unique UPCs and stock numbers for product cataloging.</li><li>Initiate and track creative requests for buyer presentations and production artwork.</li><li>Review and proof product and packaging materials prior to final approval; coordinate sample approvals with Creative Director.</li><li>Distribute final artwork and specifications to factories and Quality Assurance teams.</li><li>Manage the Walmart product review process, collaborating with Bazaarvoice to meet content and photography standards and timelines.</li></ul><p><strong>Product Management & Compliance</strong></p><ul><li>Oversee testing applications and compliance certifications such as FSC, RFID, and How2Recycle.</li><li>Work closely with the Quality Assurance team to coordinate and monitor factory inspections.</li><li>Support the Purchasing team by ensuring up-to-date and accurate product data in NetSuite, including specifications, costs, delivery schedules, and item numbers.</li></ul><p><strong>Sampling Coordination</strong></p><ul><li>Track all product samples between factories and the Walmart Logistics Operations Center.</li><li>Assess factory samples for accuracy and quality against approved specifications.</li><li>Organize and prepare samples for Walmart presentations, seeding programs, and internal reviews.</li><li>Coordinate the creation of mockup samples to meet sales and account deadlines.</li><li>Maintain sample inventory, ensuring proper organization, labeling, and storage.</li></ul><p><strong>Success Factors:</strong></p><ul><li>Willingness to learn and develop a comprehensive understanding of the product lifecycle.</li><li>Strong communication skills and a collaborative team player.</li><li>Highly organized, capable of managing multiple projects and meeting deadlines.</li><li>Demonstrates unwavering integrity, reliability, and a proactive approach to tasks.</li><li>Brings a positive attitude and energy to team initiatives and problem-solving.</li></ul>
<p>Our client is looking for a talented, creative, and driven communications professional to help grow and shape brand presence across dynamic, high-growth businesses in the legal, talent, and private wealth sectors.</p><p><br></p><p>Role Overview:</p><p>As a Communications Specialist, you’ll work closely with the Director of Communications, partnering to deliver high-impact content and marketing strategies across multiple business units. This role is ideal for journalists or corporate communications professionals eager to thrive in a fast-paced, entrepreneurial setting.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and publish thought leadership pieces, case studies, newsletters, scripts, and award submissions.</li><li>Interview executives and experts to create compelling narratives tailored to each brand’s voice.</li><li>Help drive quarterly market reports and weekly industry insights.</li><li>Manage content calendars, schedule LinkedIn, website, and email posts aligned with overall communications strategy.</li><li>Coordinate with PR and marketing teams to enhance brand visibility.</li><li>Support internal communications through newsletters, announcements, and leadership messaging.</li><li>Assist in planning CRM and email campaigns, track results, and analyze engagement.</li><li>Prepare client-facing materials and coordinate event communications.</li></ul>
We are looking for a skilled Network Technician to join our team in Nashville, Tennessee, on a Contract to permanent basis. In this role, you will be responsible for maintaining and enhancing the network infrastructure to ensure reliable and secure connectivity for all users. You will work closely with other IT professionals to implement upgrades, monitor performance, and troubleshoot issues to optimize network services. This position requires a proactive and detail-oriented individual who can work flexible hours, including evenings and weekends, as needed.<br><br>Responsibilities:<br>• Configure, manage, and maintain network hardware such as routers, switches, and firewalls.<br>• Monitor network performance and promptly address connectivity issues to ensure seamless operations.<br>• Apply security measures to protect the network and sensitive data from external threats.<br>• Collaborate with IT teams to plan and execute upgrades and improvements to the network infrastructure.<br>• Oversee IP address management and maintain detailed network documentation.<br>• Handle support tickets related to network issues and provide timely resolutions.<br>• Document network configurations, processes, and troubleshooting methodologies for future reference.<br>• Research and implement emerging technologies to enhance network efficiency and security.<br>• Assist with setting up network infrastructure for campus events and activities.<br>• Provide technical support for devices connected to the network, including security cameras and gate systems.
<p>A leading organization in the e-commerce and technology industry is seeking a <strong>Data Analyst II</strong> to support high-impact business decisions through advanced financial, economic, operational, and capacity-related analysis. This Remote role supports one of the company’s major nationwide safety and fleet-technology initiatives, requiring a strong analytical mindset, exceptional attention to detail, and the ability to operate independently in a fast-paced, rapidly scaling environment.</p><p> </p><p>The ideal candidate thrives in dynamic settings, works well with cross-functional teams, and enjoys solving complex operational and financial problems.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Financial & Economic Analysis</strong></p><ul><li>Conduct economic, financial, and market analysis across capacity planning, pricing, cost modeling, and return-on-investment scenarios.</li><li>Build, maintain, and refine <strong>financial and operational models</strong> to support forecasting, variance analysis, and strategic decision-making.</li></ul><p><strong>Capacity, Budgeting & Forecasting</strong></p><ul><li>Support capacity forecasting, budgeting, and reporting across OpEx, CapEx, and resource allocation initiatives.</li><li>Track, interpret, and analyze large and complex data sets tied to fleet repair, utilization, and operations.</li></ul><p><strong>Tools, Dashboards & Systems Development</strong></p><ul><li>Design, enhance, and coordinate the development of <strong>analytical systems, dashboards, and reporting tools</strong> to support a rapidly evolving business environment.</li><li>Ensure analytical tools scale with business growth and remain aligned with operational needs.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with program managers and other stakeholders to validate assumptions, identify trends, and deliver insights.</li><li>Convert data findings into actionable recommendations for leadership and operational teams.</li><li>Participate in daily collaboration with team members; limited interaction with developers or technical engineering teams.</li></ul><p><strong>Operational Project Support</strong></p><ul><li>Contribute directly to repair-data management initiatives for fleet-related technologies.</li><li>Provide weekly reports, tracking summaries, and data accuracy evaluations.</li><li>Manage shifting priorities and work independently while maintaining a high degree of accuracy.</li></ul><p><br></p>
<p>Our large and growing client is looking for a detail-oriented and experienced <strong>Senior Accountant</strong> to join their team on a long-term <strong>contract </strong>basis in <strong>Brentwood</strong>, Tennessee. This role involves overseeing critical financial processes within the organization, ensuring accuracy, compliance, and efficiency in accounting operations. The position requires <strong>on-site</strong> presence four days a week and offers an exciting opportunity to contribute to the success of the division.</p><p><br></p><p>Responsibilities:</p><p>• Manage and execute <strong>month-end close</strong> activities, including journal entries, reconciliations, and variance analysis.</p><p>• Prepare and review financial statements tailored to the division’s operations and goals.</p><p>• Ensure adherence to internal controls, corporate accounting standards, and regulatory requirements.</p><p>• Partner with cross-functional teams to support reporting needs and business initiatives.</p><p>• Facilitate audits by providing necessary documentation and responding to inquiries.</p><p>• Contribute to the preparation and submission of tax filings.</p><p>• Identify opportunities to streamline and improve accounting processes for enhanced accuracy and efficiency.</p><p>• Handle <strong>full-cycle accounting</strong> tasks with precision and attention to detail.</p><p>• Utilize advanced Excel functions, such as pivot tables and VLOOKUP, to analyze and manage data.</p><p>• Support the integration and use of <strong>Microsoft Power Platform </strong>tools for accounting processes.</p>
We are looking for a skilled Staff Accountant to join our team in Nashville, Tennessee. This Contract to permanent position offers an excellent opportunity to contribute to financial operations and ensure the accuracy of accounting records. The ideal candidate will bring extensive experience in corporate tax, general ledger management, and month-end close processes, along with strong analytical abilities.<br><br>Responsibilities:<br>• Manage general ledger accounting tasks for assigned locations, ensuring accuracy and compliance with established standards.<br>• Perform month-end closing activities, including preparing and posting journal entries within set deadlines.<br>• Record accruals, allocate expenses, and execute month-end adjustments to maintain financial accuracy.<br>• Conduct monthly reconciliations of balance sheet accounts to identify discrepancies and ensure alignment.<br>• Collect and analyze financial data, converting it into the general ledger system for reporting purposes.<br>• Maintain organized financial records by filing accounting documents and supporting materials.<br>• Collaborate with internal and external teams to ensure proper recording and completion of financial transactions.<br>• Assist in preparing monthly budget reports and conducting variance analysis for financial forecasting.<br>• Investigate and resolve accounting and financial inquiries by interpreting data and providing thorough explanations.<br>• Support the year-end audit process by compiling schedules, work papers, and financial reports.
We are looking for an experienced Staff Accountant to join our team in Nashville, Tennessee. This Contract to permanent position offers the opportunity to contribute to key financial operations, including general ledger management and month-end closing activities. As a vital member of our accounting team, you will play a significant role in ensuring accurate financial reporting and compliance.<br><br>Responsibilities:<br>• Handle general ledger accounting for assigned areas, ensuring accuracy and completeness.<br>• Execute month-end close procedures promptly, meeting established deadlines.<br>• Prepare and post journal entries to maintain accurate financial records.<br>• Record accruals, expense allocations, and perform month-end adjustments.<br>• Conduct monthly reconciliations of balance sheet accounts to ensure consistency.<br>• Collect, analyze, and input data into the general ledger system effectively.<br>• Organize and maintain financial records, including filing supporting documentation.<br>• Collaborate with internal and external teams to ensure proper recording of financial transactions.<br>• Assist in preparing budget reports and performing variance analyses to support financial planning.<br>• Provide support during annual audits by compiling schedules, work papers, and financial reports.
We are looking for a detail-oriented Staff Accountant to join our team in Nashville, Tennessee. This Contract to permanent position offers an excellent opportunity to contribute to financial operations while advancing your career within a dynamic environment. The ideal candidate will bring expertise in corporate tax, general ledger management, and financial analysis, ensuring accuracy and compliance across accounting processes.<br><br>Responsibilities:<br>• Prepare and review corporate tax returns to ensure compliance with regulations and accuracy.<br>• Manage sales tax filings and resolve discrepancies promptly.<br>• Record and reconcile journal entries for accurate financial reporting.<br>• Maintain and oversee the general ledger, ensuring all accounts are up to date.<br>• Utilize QuickBooks Online to manage accounting tasks efficiently.<br>• Collaborate with internal teams to analyze financial data and prepare reports.<br>• Assist with month-end and year-end closing processes.<br>• Ensure compliance with accounting standards and company policies.<br>• Provide support during audits and resolve any identified issues.
We are looking for a dedicated and meticulous Classroom Monitor to oversee operations at a testing site in Nashville, Tennessee. This position involves ensuring smooth check-in procedures, maintaining security standards, and monitoring test-takers during credentialing and certification exams. As this is a long-term contract role, it offers an excellent opportunity for individuals seeking stability and a dynamic work environment.<br><br>Responsibilities:<br>• Assist test-takers with check-in procedures, including verifying identification and ensuring compliance with security protocols.<br>• Monitor the testing area regularly, walking through every 10-15 minutes to ensure adherence to exam rules and prevent cheating.<br>• Conduct thorough inspections to ensure prohibited materials, such as calculators and notes, are not brought into the testing area.<br>• Operate web-based testing systems efficiently and ensure smooth execution of all scheduled exams.<br>• Perform light administrative tasks, including maintaining records and assisting with general office duties.<br>• Provide guidance and support to test-takers, addressing any questions or concerns during the testing process.<br>• Maintain a calm and organized environment conducive to focused test-taking.<br>• Utilize computer applications and software to manage testing operations effectively.<br>• Uphold strict confidentiality and security standards throughout all testing procedures.
<p>Our client is seeking an experienced <strong>Accounting Manager</strong> to oversee accounting operations and ensure accurate financial reporting. This is a great opportunity for a detail-oriented professional who thrives in dynamic environments and can lead a team while maintaining compliance with GAAP standards. The role is based in Franklin, TN.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Manage day-to-day accounting operations, including general ledger, month-end close, and financial reporting.</li><li>Ensure compliance with GAAP and internal controls.</li><li>Supervise and mentor accounting staff as needed.</li><li>Prepare and review financial statements, reconciliations, and variance analyses.</li><li>Collaborate with cross-functional teams to support budgeting and forecasting processes.</li><li>Assist with system implementations or upgrades as required.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for an experienced Senior Accountant to join our dynamic client in Franklin, Tennessee. This role requires a strong foundation in general ledger accounting, financial statement preparation, and critical thinking to support high-volume month-end close processes. The ideal candidate will thrive in a collaborative environment and contribute to ensuring the accuracy and integrity of financial data.</p><p><br></p><p>Responsibilities:</p><p>• Perform detailed balance sheet reconciliations and ensure accuracy across a significant chart of accounts.</p><p>• Manage month-end close procedures, including journal entries, account reconciliations, and bank reconciliations.</p><p>• Collaborate with internal teams and external auditors to support audits and resolve discrepancies.</p><p>• Review and analyze complex financial data to ensure compliance with accounting standards and company policies.</p><p>• Address mapping and data integrity issues related to intercompany transactions and patient systems.</p><p>• Provide insights and recommendations for improving accounting processes and systems.</p><p>• Support the implementation and optimization of Oracle Cloud systems in collaboration with consultants.</p><p>• Assist in process reviews, including accounts payable transitions and internal workflow improvements.</p><p>• Maintain accurate and organized documentation for financial reporting purposes.</p><p>• Actively participate in team meetings and contribute to strategic discussions regarding financial operations.</p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our client's team in Franklin, Tennessee. In this role, you will handle a variety of accounting tasks to ensure timely and accurate payment processing, vendor communication, and financial reporting. The ideal candidate has a strong background in accounts payable and is proficient with tools like QuickBooks and Microsoft Excel.</p><p><br></p><p>Responsibilities:</p><p>• Process weekly vendor payments, ensuring accuracy and timeliness.</p><p>• Oversee the accounts payable closing process to maintain accurate financial records.</p><p>• Review, process, and upload invoices for medical supplies in compliance with company standards.</p><p>• Prepare and reconcile balance sheets as required to ensure proper financial documentation.</p><p>• Communicate with vendors to address inquiries and resolve payment issues promptly.</p><p>• Review and post general ledger journal entries with a high degree of accuracy.</p><p>• Generate, review, and distribute financial reports to support business operations.</p><p>• Collect and maintain vendor tax identification information, including W-9 forms.</p><p>• Perform additional duties and tasks as assigned to support the accounting team.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Nashville, Tennessee. This contract position offers an opportunity to contribute your skills in managing financial transactions and ensuring the accuracy and efficiency of accounts payable operations. The ideal candidate will have a strong background in accounting practices and a proven ability to work collaboratively with vendors and internal departments.<br><br>Responsibilities:<br>• Process invoices while ensuring compliance with company policies and maintaining accurate data entry.<br>• Review vendor statements and reconcile accounts to address discrepancies.<br>• Prepare and execute timely payments to vendors using various payment methods.<br>• Maintain organized and up-to-date records of accounts payable transactions.<br>• Support month-end closing procedures by providing required documentation and reports.<br>• Collaborate with internal teams to resolve invoice-related issues or discrepancies.<br>• Assist during audits by providing detailed and accurate documentation as needed.<br>• Stay informed about industry developments and updates in accounting regulations.<br>• Utilize accounting software systems and ERP tools effectively to streamline processes.
We are looking for a skilled Project Coordinator III to join our team in Nashville, Tennessee. In this role, you will collaborate with an international team to enhance the learning experience for leaders across global operations. You will oversee translation workflows, manage customer relationships, and contribute to process improvements. This is a long-term contract position offering an exciting opportunity to work in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Develop and maintain detailed project plans to ensure smooth execution of translation workflows.<br>• Manage administrative tasks and create projects within Amazon’s translation management system.<br>• Act as the primary point of contact to provide first-level support and set clear expectations with customers, vendors, and partners.<br>• Organize and prepare files for translation, ensuring accuracy and readiness.<br>• Oversee review processes and incorporate feedback into translation memories effectively.<br>• Identify opportunities to enhance workflows, tools, or processes and implement improvements.<br>• Foster a positive team environment that promotes collaboration and continuous learning.<br>• Coordinate with global stakeholders to ensure alignment and quality in deliverables.<br>• Monitor project timelines and address any potential delays proactively.
<p>The IT Project Manager is responsible for leading the planning, execution, and delivery of technology initiatives that support strategic priorities and address critical business needs across the legal technology ecosystem. This role partners with Technology, Finance, Legal Operations, and other functional teams to define requirements, manage resources, and coordinate cross-functional execution. Key responsibilities include developing project plans, tracking milestones, mitigating risks, and engaging stakeholders throughout the project lifecycle. The position requires strong project management expertise, familiarity with professional services environments, and the ability to translate business needs into actionable project outcomes. Success depends on effective collaboration, problem-solving, and the ability to support consistent, scalable delivery of technology solutions.</p><p><br></p><p><strong>Core Responsibilities:</strong></p><p><strong>Project Planning & Delivery</strong></p><ul><li>Oversee all stages of technology projects focused on operational improvements and client service excellence.</li><li>Work with stakeholders to establish project scope, objectives, and success criteria.</li><li>Create and manage project plans, setting timelines and allocating resources in line with organizational goals.</li><li>Monitor project progress, identify and manage risks, and develop mitigation plans to ensure timely and successful delivery.</li></ul><p><strong>Team Leadership & Collaboration</strong></p><ul><li>Partner with technology teams to ensure project alignment with architecture and infrastructure standards.</li><li>Coordinate activities among internal groups and external vendors, addressing dependencies and obstacles to keep projects on track.</li><li>Lead project meetings, facilitate status updates, and maintain open communication with stakeholders.</li><li>Guide cross-functional teams through project requirements, schedules, and deliverables.</li></ul><p><strong>Operational Oversight</strong></p><ul><li>Deliver technology initiatives in accordance with established plans, budget limits, and quality benchmarks.</li><li>Report on project milestones, key performance metrics, and outcomes to senior leadership.</li><li>Maintain thorough documentation of project decisions, actions, and lessons learned to foster continual improvement.</li><li>Support change management activities including training, communications, and stakeholder engagement.</li></ul><p><strong>Process Improvement & Innovation</strong></p><ul><li>Champion enhancements to project delivery processes, tools, and methodologies.</li><li>Recommend agile or hybrid project management frameworks as appropriate for specific initiatives.</li><li>Stay informed of emerging technologies and best practices relevant to legal technology and project management.</li><li>Lead efforts that improve scalability, operational efficiency, and strategic alignment with organizational objectives.</li></ul>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Nashville, Tennessee. The ideal candidate will play a crucial role in bridging the gap between business operations and technical solutions, ensuring systems and processes align with organizational goals. This position will involve analyzing functional requirements, documenting business processes, and collaborating with stakeholders to deliver impactful solutions that enhance efficiency and service delivery.<br><br>Responsibilities:<br>• Act as the primary liaison between program staff, IT leadership, and external vendor teams to ensure seamless communication and collaboration.<br>• Analyze proposed system changes and enhancements to ensure compliance with organizational policies and operational objectives.<br>• Gather, document, and validate business and functional requirements through interviews, workshops, and data analysis.<br>• Work closely with subject matter experts to translate business needs and policy requirements into clear and actionable system specifications.<br>• Develop and maintain comprehensive project documentation, including Business Requirements Documents (BRDs), to support system enhancements.<br>• Facilitate ongoing communication between stakeholders to prioritize tasks, manage dependencies, and ensure project goals are met.<br>• Conduct detailed analysis of data and processes to identify opportunities for improvement and support decision-making.<br>• Participate in testing and validation efforts to confirm that system functionalities align with business expectations.<br>• Monitor and evaluate system incidents, coordinate resolution efforts, and ensure continuous alignment with organizational goals.<br>• Contribute to release planning, system design discussions, and quality assurance reviews throughout the software development lifecycle.
We are looking for an experienced Senior Accountant to join our team in Nashville, Tennessee. This long-term contract position offers an opportunity to contribute to essential financial operations, ensuring accuracy and compliance in accounting processes. The ideal candidate will possess strong expertise in general ledger activities, month-end closings, and financial reporting.<br><br>Responsibilities:<br>• Oversee general ledger accounting for assigned locations, ensuring accuracy and completeness.<br>• Execute month-end closing tasks within established deadlines.<br>• Prepare and post journal entries to maintain accurate financial records.<br>• Record accruals, expense allocations, and perform month-end adjustments.<br>• Conduct monthly reviews and reconciliations of balance sheet accounts.<br>• Collect and analyze financial data for integration into the general ledger system.<br>• Organize and maintain historical financial records by filing accounting documents and supporting materials.<br>• Collaborate with internal and external teams to ensure proper recording of financial transactions.<br>• Assist in budget preparation, reporting, and variance analysis during monthly cycles.<br>• Support year-end audits by compiling documentation, preparing work papers, and generating financial reports.
<p>Our client, a leading full-service direct response advertising and marketing agency based in Nashville, TN, is seeking an experienced Director Response CMO (Director of Marketing) to join their rapidly growing team. This is an on-site position and candidates must reside in Middle Tennessee.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Develop and implement integrated marketing strategies that drive measurable client results across all channels.</li><li><strong>Budget Management:</strong> Oversee and optimize the marketing budget to ensure strong ROI and effective allocation of resources.</li><li><strong>Team Management:</strong> Lead, mentor, and grow a high-performing marketing team, fostering a collaborative and results-driven environment.</li><li><strong>Market Research:</strong> Direct comprehensive market research efforts to identify customer trends, market opportunities, and competitive intelligence, guiding campaign strategy.</li><li><strong>Campaign Oversight:</strong> Spearhead creative, digital, social, content, and direct response campaigns from briefing to execution and post-campaign analysis.</li><li><strong>Analytics & Performance Measurement:</strong> Establish and monitor KPIs, leveraging data analytics for continuous improvement and optimization.</li><li><strong>Cross-functional Collaboration:</strong> Partner with internal teams including sales and product development to align marketing efforts with overall business goals.</li></ul>
<p>The Organizational Change Management & Training Coordinator is responsible for planning and executing change management and training initiatives to support deployment and adoption of new technology at our client. This role develops structured change strategies, communication plans, and training programs so lawyers and staff can effectively adopt new systems and processes. The Coordinator works with functional teams and leadership to assess readiness, identify adoption risks, and design interventions that minimize disruption and maximize value. The role prioritizes confidence-building through clear, practical training tailored for legal workflows, providing ongoing support as new tools are integrated. Strong expertise in change management, instructional design, and adult learning is needed, along with the ability to communicate technical concepts in accessible terms. Success requires excellent facilitation, collaboration across technical and non-technical teams, and the ability to drive cultural adoption of technology.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p><strong>Planning and Execution</strong></p><ul><li>Develop and implement change management strategies and training to drive technology adoption.</li><li>Collaborate with IT and business stakeholders to align efforts and project timelines.</li><li>Assess readiness and adoption risks, designing interventions to minimize disruption.</li><li>Create structured communication plans to keep stakeholders informed.</li></ul><p><strong>Collaboration and Communication</strong></p><ul><li>Serve as the main contact for change management and training initiatives, ensuring alignment with operational goals.</li><li>Work directly with cross-functional teams to integrate change and training into daily operations.</li><li>Build relationships at all levels, offering guidance for system and process adoption.</li><li>Facilitate workshops and feedback sessions to improve strategies.</li></ul><p><strong>Operational Oversight</strong></p><ul><li>Design and deliver training programs, including live sessions, e-learning, and instructional materials.</li><li>Monitor training effectiveness and change outcomes, refining as needed.</li><li>Develop user guides and resources to support end-users.</li><li>Provide ongoing training support post-implementation for sustained adoption.</li></ul><p><strong>Process Optimization and Innovation</strong></p><ul><li>Identify opportunities to streamline training and change management for increased efficiency.</li><li>Stay current on best practices and trends in change management and legal technology, recommending new solutions.</li><li>Continuously refine methodologies to stay aligned with organizational needs.</li></ul>
