<p>We are looking for a dedicated Help Desk Analyst to join our team in Dallas. This role focuses on providing technical support for identity and access management systems, ensuring seamless and secure operations across enterprise platforms. The ideal candidate will possess strong troubleshooting skills and a commitment to maintaining compliance with security protocols.</p><p><br></p><p>Responsibilities:</p><p>• Support and maintain identity and access management solutions, including Multi-Factor Authentication, Single Sign-On, and Privileged Access Management.</p><p>• Implement and oversee global processes for identity and access management.</p><p>• Collaborate with stakeholders to identify and gather requirements for system integration with access management platforms.</p><p>• Manage user account provisioning and deprovisioning, password resets, and troubleshooting access-related issues.</p><p>• Ensure compliance with security standards and regulatory requirements through centralized governance.</p><p>• Recommend and execute process improvements to enhance identity and access management systems.</p><p>• Provide technical guidance and training to team members and external partners.</p><p>• Monitor and address service desk tickets efficiently while maintaining a high level of accuracy.</p><p>• Manage multiple tasks simultaneously while adhering to deadlines and maintaining attention to detail.</p>
<p>Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. </p><p> </p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: PLANO, TX</strong></p><p><strong>DURATION: 6 MONTH CONTRACT </strong></p><p><strong>RATE: $27-$32/hr</strong></p><p> </p><p><strong><u>RESPONSIBILITIES </u></strong></p><ul><li>Provides end user support to internal staff </li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We’re looking for a tech-savvy, customer-focused professional to join our IT support team. In this role, you’ll be the first point of contact for internal users, providing timely assistance and ensuring a smooth end-user experience. The ideal candidate is a strong communicator with a problem-solving mindset and the ability to learn new systems quickly.</p><p><br></p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: FORT WORTH, TX</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $25 - $30/HOUR</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Configure, image, and deploy desktops and laptops for end users.</li><li>Manage IT asset inventory, including computers and peripherals.</li><li>Provide remote troubleshooting and technical support for internal users.</li><li>Assist with multi-factor authentication (MFA) and VPN access issues.</li><li>Create and manage Active Directory accounts, including new user setup.</li><li>Handle password resets and access requests in compliance with security policies.</li><li>Document issues and resolutions, escalating when necessary.</li><li>Maintain clear, professional communication with users to ensure a positive support experience.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We are seeking a detail-oriented and customer-focused Application Support Analyst to join our team. This role is responsible for supporting our core enterprise applications and other internal and customer-facing systems. You will play a key part in ensuring smooth operations, resolving issues, and enhancing user experience across the organization.</p><p> </p><p>This is an excellent opportunity for someone with strong ERP and application support experience who thrives in a collaborative environment and enjoys solving complex problems.</p><p><br></p><p><strong>POSITION: APPLICATION SUPPORT ANALYST</strong></p><p><strong>LOCATION: GRAND PRAIRIE (ONSITE)</strong></p><p><strong>DURATION: 12 MONTHS</strong></p><p><strong>RATE: $37-$42/HOUR</strong></p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide responsive and effective application support via phone, in person, and through ticketing systems.</li><li>Troubleshoot and resolve issues related to enterprise applications, ensuring minimal disruption to business operations.</li><li>Collaborate with cross-functional teams to support applications that interface with the ERP system.</li><li>Conduct root cause analysis and document resolutions for recurring issues.</li><li>You will be in is responsible for around 80 or so primary applications </li><li>Support user-based applications that are mostly service as a solution (SaaS) where you have an admin interface to make changes or request the vendor to make the change for you. </li></ul><p><br></p>
<p><strong>Job Overview:</strong></p><p>We are seeking a detail-oriented and technically proficient <strong>Network Port Mapping Analyst</strong> to support our infrastructure project team. This individual will be responsible for auditing, documenting, and verifying the configuration of network devices and their connected end devices, ensuring compliance with the Port Schedule documentation.</p><p><br></p><p><strong>POSITION: NETWORK ANALYST</strong></p><p><strong>LOCATION: IRVING, TX</strong></p><p><strong>DURATION: 5-6 MONTHS</strong></p><p><strong>RATE: $31-34/HOUR</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and interpret Port Schedule documents to understand expected network configurations.</li><li>Document which end-user devices are connected to specific network device interfaces (switch ports).</li><li>Record configured VLANs on network device interfaces.</li><li>Verify that end devices are physically connected to the correct switch ports per the Port Schedule.</li><li>Ensure network device interfaces have the correct VLAN assignments in line with the Port Schedule.</li><li>When required, verify IP addresses and subnet masks on connected end devices.</li><li>Identify and report any misconfigurations, discrepancies, or anomalies to the Project Manager</li></ul>
<p><strong>Overview</strong></p><p>We’re seeking a seasoned IT professional to help shape and strengthen our technology operations. In this role, you’ll take ownership of critical cloud platforms, identity management, and SaaS administration while driving projects that enhance security, efficiency, and scalability. Acting as the primary partner to the Director of IT Operations, you’ll play a key role in improving processes, implementing automation, and ensuring a seamless experience for users across the organization. This is an opportunity for someone who thrives on solving complex challenges and delivering impactful results in a dynamic environment.</p><p><br></p><p><strong>POSITION: SENIOR IT OPERATION ENGINEER</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS - FULLY ONSITE (parking is paid for)</strong></p><p><strong>SALARY: $115K - $125K </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and maintain Google Workspace, Azure AD, Okta, JAMF, and Intune.</li><li>Oversee identity and access management (IAM), SSO, MFA, conditional access, and integrations.</li><li>Manage Slack, Zoom, and other core SaaS platforms.</li><li>Lead IT operations projects with clear timelines and deliverables.</li><li>Automate workflows and administrative tasks using PowerShell, Python, or similar tools.</li></ul>
We are looking for an experienced Credit Manager to join our team in Richardson, Texas. In this role, you will oversee credit and collections operations, ensuring financial risks are managed effectively and company policies are upheld. This position requires strong leadership skills to guide a team, optimize processes, and maintain excellent relationships with clients.<br><br>Responsibilities:<br>• Lead and supervise the activities of credit analysts to ensure efficient collection operations.<br>• Monitor and report on key performance indicators, including bad debt, cash forecasting, and other financial metrics.<br>• Collaborate with the sales team to streamline order processing while mitigating financial risks.<br>• Develop and enforce collection policies and procedures in line with company guidelines.<br>• Resolve disputes related to receivables and ensure accounts are reconciled accurately.<br>• Negotiate payment terms and oversee financial workout agreements with clients.<br>• Utilize technology to enhance the efficiency of collection processes and workflows.<br>• Support month-end close procedures, including reconciliation of accounts receivable, preparation of journal entries, and analysis of bad debt reserves.
We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving financial planning, analysis, and costing accuracy within the organization. The ideal candidate will have a strong background in manufacturing cost structures, financial modeling, and team leadership, with a focus on delivering actionable insights and fostering process improvements.<br><br>Responsibilities:<br>• Lead financial planning processes, including budgeting, monthly forecasting, and long-range planning, ensuring alignment with organizational goals.<br>• Conduct detailed variance analyses to compare actual financial results with budgets and forecasts, providing actionable insights and recommendations.<br>• Develop and maintain predictive financial models to support strategic decision-making and scenario planning.<br>• Oversee product and job costing validation processes to ensure accuracy and alignment with operational realities.<br>• Collaborate with operations, production, and supply chain teams to analyze manufacturing variances and identify opportunities for cost savings.<br>• Create and deliver comprehensive management reports and dashboards using advanced tools such as Excel and Power BI.<br>• Implement predictive analytics techniques to anticipate cost trends and mitigate financial risks.<br>• Present financial data and complex analyses in a clear, concise manner for diverse stakeholders, including senior management.<br>• Lead and mentor a team of financial analysts and cost accountants, fostering growth and accountability.<br>• Champion best practices in data analytics and costing, driving continuous improvement across the organization.
