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7 results for L1 Help Desk Technician in Fort Washington, PA

Help Desk/Desktop Support Analyst

West Chester, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core IT systems. Responsibilities: • Deliver in-person and remote technical assistance for employees experiencing hardware, software, login, or network-related issues. • Handle support requests across multiple escalation levels, ensuring tickets are documented, prioritized, and resolved with professionalism and urgency. • Maintain user accounts and access within Active Directory, including updates to permissions, group membership, and account settings. • Review system notifications and help investigate operational issues affecting desktops, servers, or connectivity. • Assist with scheduled patching activities, system upkeep, and other recurring maintenance tasks that support environment stability. • Provide support for server-related operations and contribute to broader IT administration responsibilities as assigned. • Work closely with IT leadership and technical team members to address daily support demands and assist with smaller improvement initiatives. • Support end-user computing environments built on Microsoft Windows and help maintain consistent service desk performance.
2026-07-30T00:00:00Z

Help Desk Analyst

Philadelphia, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! Responsibilities:• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.• Assist with account access, password support, and user administration tasks within Active Directory.• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.
2026-07-17T00:00:00Z

Oracle HCM Help Desk Configuration

Reading, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Oracle HCM Help Desk Configuration specialist to support a long-term contract opportunity in Reading, Pennsylvania. This role focuses on shaping and optimizing an Oracle HCM Help Desk environment that strengthens HR service delivery, improves case handling, and creates a more efficient support experience for employees. The position will partner with HR, IT, and operational stakeholders to translate business needs into practical system solutions while promoting scalable, sustainable platform improvements. Responsibilities: • Collaborate with HR, IT, and cross-functional stakeholders to evaluate existing employee support processes and identify opportunities to improve service delivery through Oracle HCM Help Desk. • Facilitate discovery sessions to capture business needs, define workflow expectations, and convert operational goals into effective system designs. • Configure core Help Desk capabilities such as request classifications, work queues, assignment logic, alerts, service levels, role-based access, and knowledge resources. • Turn functional objectives into detailed configuration activities that support a reliable and scalable Oracle HCM solution. • Enhance platform performance by refining automation, strengthening self-service options, and improving reporting and overall user experience. • Participate in test planning, execution, issue resolution, deployment support, and stabilization activities following release or go-live events. • Prepare clear documentation covering process definitions, configuration choices, testing outcomes, and support guidance for ongoing system maintenance. • Act as the liaison between business users and technical teams to ensure the final solution aligns with organizational needs and established Oracle best practices.
2026-07-30T00:00:00Z

PC Technician

New Brunswick, NJ
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a PC Technician to support day-to-day hardware and device operations for a healthcare environment in New Brunswick, New Jersey. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving technical issues efficiently, and assisting end users with equipment-related needs. The role is well suited for someone who is hands-on with computer hardware, cabling, and device deployment across a busy operational setting. Responsibilities: • Install, configure, and troubleshoot desktop computers, peripherals, and related hardware used across the facility. • Provide hands-on support for Dell systems, Apple devices, and other endpoint equipment to keep users productive. • Perform cable runs, workstation connections, and basic hardware setup for new or relocated equipment. • Diagnose device failures and replace components such as monitors, keyboards, docking stations, and internal PC parts as needed. • Set up, image, and deploy computers while confirming proper connectivity and functionality before release to staff. • Respond to service requests in a timely manner and document completed work, equipment updates, and support activities. • Assist with inventory tracking, device staging, and hardware moves to support ongoing operational needs. • Coordinate with internal technical teams when issues require escalation or additional system-level support.
2026-07-21T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-07-16T00:00:00Z

Lead Maintenance Technician

Allentown, PA
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
Join Our TeamWe are a growing manufacturing company committed to quality, innovation, and operational excellence. We are seeking an experienced Lead Maintenance Technician to lead our maintenance team in ensuring the reliability, safety, and efficiency of our production equipment and facility systems. This is an excellent opportunity for a hands-on maintenance professional who enjoys troubleshooting complex equipment, mentoring technicians, and driving continuous improvement. Position SummaryThe Lead Maintenance Technician is responsible for coordinating daily maintenance activities, leading preventive and predictive maintenance initiatives, troubleshooting equipment issues, and supporting continuous improvement efforts. This individual serves as the technical leader for the maintenance team while working closely with production, engineering, and operations to maximize equipment uptime and manufacturing efficiency. If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624 Key Responsibilities<ul><li>Lead, coach, and mentor a team of maintenance technicians by providing technical guidance and daily work direction.</li><li>Coordinate and prioritize maintenance activities to minimize production downtime.</li><li>Diagnose, troubleshoot, repair, and maintain manufacturing equipment, including mechanical, electrical, hydraulic, pneumatic, and PLC-controlled systems.</li><li>Plan and execute preventive and predictive maintenance programs to improve equipment reliability.</li><li>Respond quickly to equipment breakdowns and implement effective corrective actions.</li><li>Perform root cause analysis on recurring equipment failures and recommend long-term solutions.</li><li>Maintain and troubleshoot motors, conveyors, pumps, gearboxes, compressors, packaging equipment, and other production machinery.</li><li>Support equipment installations, upgrades, and capital improvement projects.</li><li>Ensure compliance with OSHA regulations, lockout/tagout procedures, and all company safety policies.</li><li>Maintain accurate maintenance records and work orders using a computerized maintenance management system (CMMS).</li><li>Monitor spare parts inventory and recommend replacement parts and maintenance supplies.</li><li>Collaborate with production, engineering, and quality teams to improve equipment performance and manufacturing processes.</li><li>Assist in developing maintenance procedures, standard operating procedures, and technician training.</li></ul>
2026-07-21T00:00:00Z

Application Support Engineer

Trumbauersville, PA
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to strengthen and improve enterprise applications in Trumbauersville, Pennsylvania. This position supports critical business systems with an emphasis on Epicor, while working across departments to keep processes efficient, reliable, and aligned with operational goals. The ideal candidate brings a strong understanding of end-to-end business workflows, analytical problem-solving skills, and the ability to turn system and data insights into practical improvements. Responsibilities: • Provide day-to-day support for enterprise applications, with primary ownership of Epicor-related issues, enhancements, and user needs. • Partner with teams across sales, customer service, production, purchasing, supply chain, quality, and finance to understand process challenges and improve system performance. • Analyze business workflows spanning quote-to-cash and procure-to-pay to identify opportunities for better efficiency, accuracy, and system utilization. • Develop reports, metrics, and key performance indicators by extracting and interpreting data to support informed decision-making. • Investigate application problems, troubleshoot root causes, and coordinate solutions that minimize disruption to business operations. • Translate business requirements into functional system updates, process improvements, and practical technical recommendations. • Collaborate with IT and business stakeholders to align application capabilities with operational and financial objectives. • Support ongoing optimization efforts within the ERP environment, including testing, documentation, and user guidance for system changes.
2026-07-29T00:00:00Z