11 results for Desktop Support Technician in Fort Lauderdale, FL

Regional Desktop Support Technician We are offering a contract to hire employment opportunity for a Desktop Support Analyst in the real estate industry, located in Delray Beach, Florida. The successful candidate will be tasked with providing technical assistance to our team, working with various technologies and systems. This role is primarily focused on ensuring the smooth operation of our computer systems and providing necessary support to our staff. Responsibilities: • Provide technical support for Citrix Technologies, Dell Technologies, and Mac Computers. • Offer solutions and support for Microsoft and Active Directory related issues. • Handle EO/IR systems and ensure their proper functioning. • Responsible for asset tagging and maintaining a detailed inventory of all hardware and software assets. • Oversee the deployment of new systems and technologies within the organization. • Provide deskside support to users, assisting with any hardware or software issues they may encounter. • Responsible for the configuration management of systems, ensuring they are set up properly for users. • Troubleshoot and resolve any technical issues in a timely and efficient manner. • Maintain a high level of knowledge regarding the company's software and hardware. • Collaborate with other IT team members to provide top-notch support and ensure the smooth operation of technology within the company.

Desktop Support Engineer We are offering a permanent employment opportunity for a Desktop Support Engineer in Delray Beach, FL. As a Desktop Support Engineer, you will be expected to provide comprehensive technical support for desktops, mobile devices, and office software, as well as managing customer inquiries and maintaining accurate records in the detail oriented services industry. Responsibilities: • Administer customer credit applications precisely and promptly • Keep up-to-date customer credit records • Manage customer accounts and execute necessary actions • Provide 1st, 2nd, and 3rd level support for desktop and enterprise applications, as well as local/networking printing, email, connectivity, remote access, and hardware issues • Troubleshoot and replace laptop, PC, and mobile devices • Perform hardware upgrades, hardware disposal, loaner program, asset inventory, software inventory, remote imaging, new employee setup, termination, relocation, remote and automated updates, and remote support • Set up, maintain, and troubleshoot Apple iPad tablets and iPhones • Participate in IT Support queue resulting in assigning and prioritizing open issues • Perform desktop computer, laptop, and mobile device updates • Build, deploy, and image new workstations (desktops & laptops) • Set up and configure printers, scanners, and other peripherals • Maintain working knowledge of current communications devices and protocol • Manage VOIP/PBX telephony systems • Handle inventory management responsibilities • Understand Firewall Basics - manage ISP outages and oversee small vendor management with Service Providers • Knowledge of basics firewalls, switches, APs. • Comprehend the difference between Static vs DHCP, POE vs Non-POE • Understand Security Basics (Antivirus)

Sr. Desktop Engineer We are offering a contract to permanent employment opportunity for a Sr. Desktop Engineer in Delray Beach, Florida. The role operates within the tech industry, with a focus on managing and improving desktop support systems. The workplace encourages a collaborative environment where the Sr. Desktop Engineer will play a critical role in maintaining and enhancing our systems. Responsibilities: • Administering EO/IR systems with a keen eye for detail and accuracy. • Developing and maintaining Microsoft Active Directory, ensuring a smooth and efficient workflow. • Managing and troubleshooting Citrix Technologies to provide seamless user experience. • Handling Dell Technologies, ensuring their optimal performance and reliability. • Assisting in the deployment of Mac Computers, ensuring they meet the operational requirements. • Creating and managing SQL Queries to help in data extraction and analysis. • Using Microsoft Power BI and Tableau to create dashboards and reports for data visualization and business intelligence. • Overseeing asset tagging and inventory, ensuring all assets are properly tracked and accounted for. • Utilizing Intune for mobile device management, application management, and PC management capabilities in the cloud.

Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst. In this role, you will be responsible for providing technical support to end users, managing O365, and utilizing both technical and soft skills to understand and resolve issues. This position involves direct client interactions, requiring strong communication and problem-solving abilities. Responsibilities<ul><li>Provide comprehensive technical support for applications and end users</li><li>Efficiently manage and resolve customer inquiries</li><li>Monitor and maintain client equipment for optimal performance</li><li>Utilize Citrix and Dell Technologies in daily operations</li><li>Work with Active Directory for user management</li><li>Oversee and troubleshoot computer hardware issues</li><li>Execute effective configuration management</li><li>Deploy new hardware and software as needed</li><li>Offer deskside support for immediate issue resolution</li><li>Manage and maintain O365 for end users</li></ul>

Technical Support Specialist We are looking for a Technical Support Specialist to join our team in Boca Raton, Florida. In this role, you will provide technical support to customers, installers, and distributors, ensuring smooth operation of our products. This position offers a contract to permanent employment opportunity. Responsibilities: • Provide technical support via phone calls to assist customers, installers, and distributors with system and network problems. • Analyze and troubleshoot hardware and software issues for clients. • Manage new customer activations and perform data entry into the company server. • Collaborate with Internet companies to ensure modems and routers are correctly configured for compatibility with our products. • Undertake additional technical support tasks as per the direction and need. • Utilize your skills in Android Development, Cisco Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management, Desktop Support, Customer Service, Customer service software, and Call Center Customer Service to perform your duties effectively.

Desktop Support Specialist Job SummaryWe are seeking a Desktop Support Specialist to provide hands-on technical support for end-users, troubleshoot hardware and software issues, and maintain IT infrastructure. The ideal candidate will have strong problem-solving skills and a customer-focused approach to resolving technical challenges efficiently.Key Responsibilities<ul><li>Provide onsite and remote support for desktops, laptops, printers, and other peripherals.</li><li>Troubleshoot and resolve hardware, software, and network connectivity issues.</li><li>Install, configure, and update Windows/macOS operating systems and applications.</li><li>Manage Active Directory accounts, group policies, and user permissions.</li><li>Support email systems (Microsoft Outlook, Office 365, or Google Workspace).</li><li>Assist with VPN and remote access issues for employees working remotely.</li><li>Perform software installations, updates, and patches.</li><li>Maintain and troubleshoot SCCM, imaging, and deployment processes.</li><li>Set up and configure new user workstations and IT equipment.</li><li>Document issues, solutions, and IT procedures in the ticketing system.</li><li>Collaborate with other IT teams to escalate and resolve complex issues.</li><li>Provide basic training to users on IT best practices and security policies.</li></ul>Apply today for immediate consideration!

Technical Support Specialist We are offering a permanent employment opportunity for a Technical Support Specialist in Boca Raton, Florida, 33487, United States. As a Technical Support Specialist, you will be the first point of contact for our customers, installers, and distributors needing technical assistance with our products. You will also be responsible for facilitating new customer activations, ensuring proper configuration of modems and routers, and performing various technical support tasks as directed. Responsibilities • Serve as the primary technical contact, resolving customer issues related to our products • Communicate effectively with customers and distributors to identify and resolve their technical problems • Facilitate the activation of new customers and ensure their data is accurately entered into the company server • Liaise with Internet companies to guarantee that modems and routers are correctly configured to work with our products • Perform various technical support tasks as directed, ensuring efficient and effective resolution of all issues • Provide assistance in installing and troubleshooting system and network problems • Utilize skills in Android Development, Cisco Technologies, Computer Hardware, Dell Technologies, and Active Directory to provide comprehensive support • Leverage knowledge of Apple Devices, Backup Technologies, Configuration Management, and Desktop Support to improve customer experience • Deliver exceptional customer service, utilizing customer service software and call center customer service skills • Ensure all technical tasks and customer interactions are conducted with strong attention to detail.

Desktop Support Job Description: We are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have experience in troubleshooting hardware and software issues, managing IT assets, and supporting enterprise applications. This role requires expertise in Azure, PowerShell scripting, and automation, along with strong problem-solving skills and the ability to provide multi-level technical support. Responsibilities:<ul><li>Provide 1st, 2nd, and 3rd level support for desktops, enterprise applications, network printing, email, connectivity, remote access, and hardware issues.</li><li>Troubleshoot and replace laptops, PCs, and mobile devices as needed.</li><li>Utilize PowerShell scripting for automation and system management.</li><li>Deploy, configure, and support Azure-based environments.</li><li>Perform hardware upgrades, remote imaging, new hire setups, terminations, and relocations.</li><li>Set up, maintain, and troubleshoot Apple iPads and iPhones.</li><li>Assign, manage, and prioritize IT support tickets effectively.</li><li>Perform desktop, laptop, and mobile device updates to ensure security and performance.</li><li>Build, deploy, and image new workstations (desktops & laptops).</li><li>Install, configure, and maintain printers, scanners, and other peripherals.</li><li>Maintain a strong working knowledge of current communication devices, protocols, and networking technologies.</li><li>Support VOIP/PBX telephony systems.</li><li>Track and manage IT inventory and asset management for all hardware and software.</li></ul>Apply today for immediate consideration!

Desktop Support Qualifications<ul><li>Education: Associate's or Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience).</li><li>Experience: 2+ years of desktop support, IT helpdesk, or technical support experience.</li><li>Strong knowledge of Windows and macOS environments.</li><li>Experience with Active Directory, Group Policy, and user account management.</li><li>Familiarity with Microsoft Office 365, Outlook, and email troubleshooting.</li><li>Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).</li><li>Experience with SCCM, imaging, and software deployment tools is a plus.</li><li>Excellent communication and customer service skills.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>

Client Technologies Technician We are offering a long term contract employment opportunity for a Client Technologies Technician based in Boca Raton, Florida. In this role, you will be the primary communicator for the project team, with a focus on IT solutions. You will be tasked with handling a variety of responsibilities, from software installation and support to troubleshooting and customer service. Responsibilities: • Serve as the primary line of communication for the project team, ensuring smooth operation and collaboration. • Configure and install software for IT user desktops and laptops, ensuring they are set up for optimal performance. • Provide installation and support for mobile devices, including laptops, Chromebooks, and similar devices. • Handle installation and support for Department and vendor network equipment, such as switches, Wireless Access Points (WAP), and more. • Conduct network cabling installations and terminations, ensuring reliable and secure connections. • Perform Personal Computer (PC) imaging, configuration, and installations, maintaining the functionality of both Department staff and inmate PCs. • Participate in the installation and rollout of new software packages, upgrades, and new desktop hardware, ensuring up-to-date and efficient systems. • Maintain desktop software and hardware, conducting regular checks and updates as needed. • Troubleshoot hardware and software issues for both Department staff and inmate PCs, identifying and resolving problems swiftly. • Support a mobile workforce, providing necessary IT assistance and guidance. • Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems. • Document problems and resolutions, maintaining a record of issues and their solutions for future reference. • Conduct end-user training when applicable, ensuring users are equipped with the necessary knowledge to use their IT systems effectively. • Deliver quality customer service, addressing all user inquiries and concerns in a timely and detail oriented manner. • Participate in the testing and evaluation of new desktop packages, contributing to the continuous improvement of our IT systems. • Implement prototypes, testing and refining new technology solutions. • Provide support for printers and peripherals, ensuring all devices are functioning correctly. • Support inmate education labs, including server and PC imaging, server and PC-based software installations and troubleshooting, group policy implementation, physical security audits, and inventories.

ERP Integration Manager We are offering a short-term contract employment opportunity for an ERP Integration Manager in Miami Beach, Florida. As an ERP Integration Manager, you will be tasked with coordinating the integration of SAP systems with other enterprise applications and external systems. This involves managing cross-functional teams, supervising integration projects, and ensuring seamless data flow. Responsibilities:• Oversee the design, execution, and upkeep of SAP integration solutions.• Manage integration tools, middleware, and technologies like SAP PI/PO, SAP Cloud Platform Integration.• Collaborate with various stakeholders to define integration requirements and ensure they align with business processes.• Guarantee system compatibility, security, and compliance during the integration process.• Troubleshoot and resolve integration issues, ensuring minimal disruption to operations.• Support post-integration activities such as training, documentation, and performance monitoring.