4 Results for Patient Account Representative Jobs in Fishers, IN

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Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-10-07T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16 - 16 USD / Hourly
We are looking for a Customer Service Representative to join a mission-driven organization serving veterans, their families, and surrounding communities in Lawrence, Indiana. This contract-to-permanent opportunity is ideal for someone who brings patience, professionalism, and a genuine desire to help others through meaningful daily interactions. In this role, you will support callers with care and accuracy while contributing to a team focused on dependable service and respectful communication. Responsibilities:• Assist customers by phone and through written communication, addressing questions, concerns, and service needs with professionalism and empathy.• Research issues across several systems at once to provide accurate information, complete updates, and guide customers toward appropriate resolutions.• Enter and maintain customer records with a high degree of accuracy, ensuring documentation is complete and aligned with established procedures.• Analyze service issues, identify practical next steps, and escalate complex matters when additional support or approval is required.• Adjust quickly to updated workflows, changing priorities, and new tools while maintaining consistent service quality.• Work closely with teammates and leadership to share information, support daily operations, and contribute to a positive customer experience.• Use active listening and clear communication techniques to calm difficult situations and help move conversations toward resolution.• Maintain reliable attendance and punctuality to support scheduled coverage and uninterrupted service for customers.
2026-10-07T00:00:00Z

Member Services Rep

Carmel, IN
onsite
Temporary to Hire
16.8625 - 18 USD / Hourly
We are looking for a Member Services Rep to join an insurance team in Carmel, Indiana on a contract-to-permanent basis. This position is ideal for someone who thrives in a high-volume environment, can shift focus quickly when priorities change, and maintains strong attention to detail throughout the day. The role centers on supporting members through responsive service while completing administrative tasks with both speed and precision. This position is on-site, Monday-Friday 8:00am-4:00pm. Responsibilities:• Provide timely and attentive support to health insurance members by answering questions and resolving routine service requests.• Enter and update member information accurately in company systems while meeting productivity expectations in a fast-moving setting.• Manage frequent task changes and interruptions without losing focus on service quality or data accuracy.• Handle administrative support duties such as document processing, copying, filing, and email communication.• Review records carefully to ensure information is complete, correct, and properly documented.• Use Microsoft Word and Excel to assist with daily tracking, correspondence, and basic reporting needs.
2026-10-07T00:00:00Z

Part-Time Patient Registration

Carmel, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a detail-oriented and customer-focused Patient Registration Specialist to join our healthcare team in Carmel, Indiana on a part-time basis. In this role, you will be responsible for greeting patients, collecting and verifying demographic and insurance information, and ensuring accurate registration in the system. The ideal candidate has strong communication skills, excellent attention to detail, and a commitment to providing outstanding patient service. Hours: Monday - Friday 11am -5pm (sometimes 5:30pm) Key Responsibilities:<ul><li>Greet patients and visitors in a professional and friendly manner</li><li>Register patients accurately by collecting demographic, insurance, and medical information</li><li>Verify insurance eligibility and obtain necessary authorizations when needed</li><li>Update patient records and maintain data accuracy in electronic systems</li><li>Answer phones and respond to patient inquiries regarding registration and appointments</li><li>Collect copays and process payments, as applicable</li><li>Ensure compliance with HIPAA and all patient privacy regulations</li><li>Coordinate with clinical and administrative staff to support smooth patient flow</li></ul>
2026-10-07T00:00:00Z

4 results for Patient Account Representative in Fishers, IN