2 results for Collections Specialist in Federal Way, WA

Tacoma, WA
onsite
Temporary
20 - 21 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Federal Way, Washington. This is a long-term contract position that offers the opportunity to grow in the collections field while working with a supportive team. The role involves working with customers to ensure timely payments and maintaining accurate records, either through inbound calls assisting customers or outbound calls encouraging payments. Responsibilities:• Handle inbound customer calls, assisting with payments and addressing basic inquiries.• Manage outbound calls to remind customers of upcoming payments and encourage timely transactions.• Process payments accurately and input data into the system.• Transfer complex issues, such as insurance lapses or buyout inquiries, to senior team members.• Maintain a personal list of clients, focusing on meeting collection goals.• Collaborate with the team to ensure consistent communication and efficiency in operations.• Utilize software tools such as InfoLease, Salesforce, and Microsoft Office Suite to manage collections processes.• Uphold excellent customer service standards in every interaction.• Monitor account statuses and follow up on overdue payments.• Contribute to the overall success of the collections team by meeting performance targets.
2026-03-12T00:00:00Z

Kirkland, WA
onsite
Contract / Temporary to Hire
27 - 32 USD / Hourly
We are looking for a detail-oriented Billing Specialist for a role in Kirkland, Washington. In this Contract to permanent position, you will play a key role in managing customer billing, vendor communication, and revenue collection processes. This role offers an excellent opportunity to utilize your expertise in accounts receivable and contribute to the efficiency of our accounting operations. This is a fully remote position. Responsibilities:• Prepare accurate customer invoices by gathering and verifying all necessary details.• Ensure data integrity in the accounting system to produce error-free invoices.• Follow up with customers to collect payments and send timely reminders.• Investigate and resolve billing discrepancies, issuing debit or credit memos when needed.• Support 1099 vendor management by overseeing onboarding, compliance, and communication.• Enter vendor information into the accounting system with precision.• Process vendor invoices by validating transaction details and securing payment authorization.• Collaborate with vendors to obtain accurate and timely billing information.• Provide administrative assistance to the accounting department as needed.• Take on additional tasks as assigned to support the overall accounting function.
2026-03-13T00:00:00Z