19 Results for Customer Care Coordinator Jobs in Escondido, CA

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Customer Service Coordinator

Oceanside, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
A busy construction company is adding a Customer Service Coordinator to its team. This position is perfect for someone who enjoys being the person customers can rely on to get answers, coordinate next steps, and keep projects moving. You’ll work closely with customers, project managers, field teams, vendors, and office staff. No two days will look exactly the same — you may be answering homeowner questions in the morning, coordinating a service appointment midday, and following up with a project manager on an outstanding issue in the afternoon.Responsibilities:<ul><li>Serve as a day-to-day contact for customers throughout the project or service process</li><li>Respond to customer questions by phone and email</li><li>Schedule appointments, inspections, deliveries, and service visits</li><li>Coordinate customer requests with project managers and field personnel</li><li>Provide updates regarding project timelines and scheduled work</li><li>Document customer interactions and requests in company systems</li><li>Track open customer issues through resolution</li><li>Follow up with internal teams when information or action is outstanding</li><li>Assist with change requests, service requests, and warranty-related inquiries</li><li>Maintain accurate customer and project records</li><li>Prepare customer correspondence and basic documentation</li><li>Help resolve scheduling conflicts and service issues</li><li>Escalate more complex concerns to appropriate management</li><li>Provide general administrative support to the project team</li></ul>
2026-09-21T00:00:00Z

Customer Care Specialist

San Marcos, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
A residential construction company is looking for a Customer Care Specialist to become the bridge between homeowners and the internal construction/service team. This role is more relationship-focused than a traditional customer service position and is ideal for someone who knows how to listen, organize, follow up, and actually get things resolved.You’ll work with homeowners after projects are completed, helping coordinate warranty requests, service appointments, repairs, and follow-up communication. Your Responsibilities:<ul><li>Serve as a primary contact for homeowners with service and warranty questions</li><li>Receive and document warranty and repair requests</li><li>Review requests and determine the appropriate next step</li><li>Coordinate inspections, repairs, and service appointments</li><li>Communicate with homeowners regarding schedules and expectations</li><li>Work closely with construction managers, vendors, subcontractors, and service technicians</li><li>Track open requests until completion</li><li>Follow up with internal teams when work remains outstanding</li><li>Maintain detailed records of customer interactions and completed work</li><li>Research previous work orders and project information</li><li>Assist with homeowner documentation and correspondence</li><li>Escalate complex or sensitive customer concerns</li><li>Identify recurring service issues and communicate trends to management</li><li>Provide a professional customer experience throughout the resolution process</li></ul>
2026-09-21T00:00:00Z

Customer Service Representative

Vista, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
A growing manufacturing company in North County is looking for a Customer Service Representative to join its team and serve as a key point of contact for customers from order placement through delivery. This is a great opportunity for someone who enjoys building relationships but also likes the operational side of customer service — entering orders, checking inventory, coordinating with internal departments, and making sure customers know exactly what to expect. The ideal candidate is someone who can move quickly without sacrificing accuracy and is comfortable juggling customer requests, order updates, and internal follow-up throughout the day.What You’ll Do:<ul><li>Serve as a primary point of contact for customers regarding orders and account questions</li><li>Enter and process customer orders accurately and efficiently</li><li>Review orders for pricing, quantities, product availability, and requested delivery dates</li><li>Provide customers with order confirmations, status updates, and shipping information</li><li>Monitor open orders and proactively communicate delays or changes</li><li>Coordinate with sales, production, purchasing, and warehouse teams</li><li>Respond to customer inquiries by phone and email</li><li>Research order discrepancies and work toward timely resolutions</li><li>Maintain accurate customer and order information in internal systems</li><li>Assist with returns, replacements, credits, and product-related questions</li><li>Follow up on backorders and special requests</li><li>Maintain detailed notes and documentation on customer interactions</li><li>Help identify recurring issues and communicate them to management</li><li>Support additional administrative and customer service projects as needed</li></ul>
2026-09-21T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a professional and customer-focused Bilingual Spanish Customer Service Representative to support clients and customers in both English and Spanish. The ideal candidate will have strong communication skills, a service-oriented mindset, and the ability to manage inquiries, resolve issues, and provide a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, orders, and account details.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain a high level of professionalism and customer service in every interaction.</li><li>Collaborate with internal teams to ensure timely and effective problem resolution.</li><li>Support additional administrative or service-related tasks as needed.</li></ul>
2026-10-01T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Representative for a fast-paced call center environment. This role is responsible for handling a high volume of inbound and/or outbound calls, assisting customers with questions and concerns, resolving issues efficiently, and delivering a positive customer experience.The ideal candidate will have strong communication skills, patience, problem-solving abilities, and the ability to thrive in a structured, performance-driven setting. Key Responsibilities<ul><li>Handle a high volume of inbound and/or outbound customer calls in a professional manner</li><li>Assist customers with inquiries related to accounts, products, services, orders, or billing</li><li>Resolve customer issues efficiently while maintaining a high level of service</li><li>Escalate complex concerns to the appropriate department when necessary</li><li>Document customer interactions accurately in CRM or customer service systems</li><li>Meet call center metrics related to response time, quality, and customer satisfaction</li><li>Follow company policies, scripts, and service procedures</li><li>Collaborate with team members and supervisors to support service goals</li><li>Perform additional customer support or administrative tasks as assigned</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative to support our construction team by handling client inquiries, coordinating service requests, and ensuring smooth communication between customers, vendors, and internal departments. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer questions by phone, email, and in person regarding projects, service schedules, orders, and account information.</li><li>Enter, update, and maintain customer records, job details, and service requests in internal systems.</li><li>Coordinate with project managers, field staff, vendors, and dispatch teams to provide timely updates to customers.</li><li>Process work orders, invoices, purchase orders, and other construction-related documentation.</li><li>Resolve customer concerns professionally and escalate complex issues when needed.</li><li>Track order status, material deliveries, and appointment schedules to ensure accurate communication.</li><li>Support administrative tasks such as filing, scanning, and preparing reports.</li><li>Maintain confidentiality and follow company procedures for recordkeeping and customer communication.</li></ul>
2026-09-24T00:00:00Z

Customer Service Representative

Valley Center, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
A growing professional services company is seeking a Customer Service Representative to join its client support team. This position is less of a traditional call-center role and more focused on building relationships, managing client requests, coordinating internally, and making sure customers receive timely answers. You’ll be the person clients can count on when they need help — whether that means answering a question, coordinating with another department, researching an issue, or simply following up when you said you would.Responsibilities:<ul><li>Serve as a primary point of contact for assigned customers</li><li>Respond to phone and email inquiries</li><li>Research customer questions and provide accurate answers</li><li>Track requests from beginning to resolution</li><li>Coordinate with internal departments to resolve issues</li><li>Schedule appointments, services, or follow-up calls as needed</li><li>Maintain detailed customer records</li><li>Update CRM information and account notes</li><li>Process service requests and account changes</li><li>Prepare correspondence and customer documentation</li><li>Monitor outstanding requests and proactively follow up</li><li>Escalate complex issues to the appropriate team member</li><li>Identify opportunities to improve the customer experience</li><li>Assist with general administrative projects</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Rancho Santa Fe, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
A well-established North County manufacturer is looking for a Customer Service Representative to serve as the day-to-day point of contact for customers placing orders, checking shipment status, and resolving account questions. This is a great role for someone who enjoys being busy, communicating with people throughout the day, and taking ownership of an issue from the initial call through resolution.What You’ll Handle:<ul><li>Respond to customer inquiries by phone and email</li><li>Enter and process customer orders</li><li>Provide order status and shipment updates</li><li>Coordinate with warehouse and shipping teams</li><li>Resolve order discrepancies, shortages, and delivery issues</li><li>Prepare quotes and provide basic product information</li><li>Maintain accurate customer account information</li><li>Process returns, credits, and replacement orders</li><li>Follow up on open customer issues</li><li>Communicate product availability and expected delivery dates</li><li>Document customer interactions in the company system</li><li>Partner with sales, operations, and accounting teams</li><li>Identify recurring customer issues and escalate when appropriate</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 22 USD / Hourly
We are seeking a customer-focused Customer Service Representative to support a high-volume call center environment. The ideal candidate will have strong communication skills, the ability to handle a large volume of inbound and outbound calls, and a commitment to delivering excellent service while resolving customer inquiries efficiently. Key Responsibilities:<ul><li>Handle inbound and outbound customer calls in a high-volume call center setting.</li><li>Respond to customer inquiries related to products, services, orders, accounts, or general support needs.</li><li>Resolve customer concerns professionally and escalate more complex issues as needed.</li><li>Accurately document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain service quality standards, response times, and call handling expectations.</li><li>Collaborate with internal departments to support timely issue resolution.</li><li>Assist with additional customer support and administrative tasks as assigned.</li></ul>
2026-10-02T00:00:00Z

Client Services Specialist

Oceanside, CA
onsite
Temporary / Contract
28 - 32 USD / Hourly
More than customer service — become the person clients remember.A well-established North County organization is adding a Customer Experience & Client Services Specialist to its growing team. This opportunity is ideal for someone who enjoys building relationships, solving problems, and keeping customers informed from the first interaction through final resolution.The company is looking for someone who can balance a friendly, approachable communication style with strong follow-through and organization. You'll be working with customers, internal departments, and operations teams to coordinate requests, resolve issues, and make sure nothing falls through the cracks. This is a great fit for someone who enjoys a fast-moving office environment and wants a position that offers variety throughout the day. The ideal candidate is confident on the phone, comfortable managing a busy inbox, and knows how to turn a frustrated customer interaction into a productive conversation. You'll have ownership over customer requests rather than simply transferring calls or passing issues along. What you'll be doing:<ul><li>Serve as a primary point of contact for incoming customer calls, emails, and service inquiries.</li><li>Respond to questions regarding orders, account information, scheduling, billing, and service updates.</li><li>Enter customer requests, orders, and account changes into internal systems.</li><li>Monitor open cases and follow up with internal departments to ensure timely resolution.</li><li>Coordinate service appointments, deliveries, customer requests, and scheduling changes.</li><li>Investigate discrepancies and communicate solutions in a clear, professional manner.</li><li>Maintain accurate customer records, notes, and correspondence.</li><li>Assist with invoice questions, payment follow-ups, and basic account reconciliation.</li><li>Prepare daily activity reports and communicate recurring customer concerns to management.</li><li>Work closely with sales, operations, and administrative teams to improve the overall customer experience.</li></ul>
2026-10-02T00:00:00Z

Benefits Coordinator

San Diego, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Benefits Administrator who will manage the day-to-day administration of employee benefits programs, ensure compliance with applicable policies and regulations, and serve as a key point of contact for employees with benefits and leave-related questions for a San Diego non-profit. This role requires strong organizational skills, confidentiality, and a commitment to supporting employees in a compassionate and professional manner. Key Responsibilities<ul><li>Administer employee benefits programs, including health, dental, vision, life, disability, retirement, and wellness offerings.</li><li>Support employee enrollments, changes, and terminations in benefits systems.</li><li>Serve as the primary contact for employee questions regarding benefits eligibility, coverage, and claims issues.</li><li>Coordinate leave of absence support, including FMLA, ADA, parental leave, medical leave, personal leave, and other applicable leave programs.</li><li>Track leave requests, required documentation, approvals, return-to-work dates, and benefit continuation while employees are on leave.</li><li>Partner with Human Resources, payroll, and external vendors to ensure accurate deductions, billing, and leave administration.</li><li>Maintain benefits records and prepare reports related to enrollments, audits, and compliance.</li><li>Assist with open enrollment planning, employee communications, and benefits education.</li><li>Ensure compliance with applicable federal, state, and local regulations related to benefits and leave administration.</li><li>Support ongoing process improvements and special projects within the HR function.</li></ul>
2026-09-25T00:00:00Z

Customer Sales Support

Chula Vista, CA
onsite
Temporary / Contract
23.98 - 23.98 USD / Hourly
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service. Responsibilities: • Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity. • Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate. • Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed. • Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays. • Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records. • Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers. • Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals. • Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
2026-09-22T00:00:00Z

Bilingual Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Bilingual Spanish Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns. Responsibilities:• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.• Maintain complete and accurate records through consistent data entry and careful documentation practices.• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.
2026-09-29T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client is seeking a professional and customer-focused Bilingual Spanish Customer Service Representative to support customers by phone, email, and other communication channels. This role is ideal for someone who is fluent in both English and Spanish, enjoys helping people, and can resolve inquiries efficiently while providing a positive customer experience. The ideal candidate will have strong communication skills, patience, attention to detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities<ul><li>Provide customer service support in both English and Spanish</li><li>Answer inbound calls, emails, and messages from customers in a professional and timely manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve customer issues and escalate more complex concerns when needed</li><li>Document customer interactions accurately in internal systems</li><li>Maintain a high level of professionalism, empathy, and service quality</li><li>Follow company policies, procedures, and service standards</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Support additional administrative or customer support tasks as assigned</li></ul>
2026-10-01T00:00:00Z

Human Resources Coordinator

Cardiff-by-the-sea, CA
onsite
Temporary / Contract
26 - 32 USD / Hourly
A growing life sciences company is looking for an HR Coordinator to join its People team and help support employees throughout the full employee lifecycle. This is a great opportunity for an HR professional who enjoys being the person behind the scenes making sure onboarding, employee records, HRIS updates, recruiting coordination, and day-to-day HR requests are handled accurately and on time. You’ll work closely with HR leadership and department managers in a collaborative environment where organization, confidentiality, and follow-through are extremely important.What You’ll Do:<ul><li>Coordinate new-hire onboarding from offer acceptance through the employee's first day</li><li>Prepare employment paperwork, onboarding materials, and personnel documentation</li><li>Process I-9s, background checks, and other pre-employment requirements</li><li>Maintain accurate employee records and personnel files</li><li>Update employee information and status changes in the HRIS</li><li>Coordinate interviews and communicate with candidates throughout the hiring process</li><li>Assist with job postings and recruiting administration</li><li>Prepare new-hire orientation materials and coordinate training schedules</li><li>Assist employees with routine HR questions and direct complex matters appropriately</li><li>Support benefits enrollment and employee communications</li><li>Track employee changes including transfers, promotions, leaves, and terminations</li><li>Prepare HR reports, spreadsheets, and headcount information</li><li>Assist with compliance documentation and internal audits</li><li>Maintain confidential employee information</li><li>Support employee engagement activities and HR projects</li><li>Help improve HR processes and administrative workflows</li></ul>
2026-09-22T00:00:00Z

Human Resources Coordinator

La Jolla, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
Our client in the biotech industry is seeking a detail-oriented and organized Human Resources Coordinator to support day-to-day HR operations in a fast-paced, innovative environment. This role is ideal for an HR professional who enjoys a mix of administrative support, employee onboarding, recruiting coordination, HRIS maintenance, and employee service. The Human Resources Coordinator will play an important role in supporting the employee lifecycle and helping ensure HR processes run smoothly while contributing to a positive and professional workplace culture. Key Responsibilities<ul><li>Support daily human resources operations, including onboarding, offboarding, and employee records management</li><li>Coordinate interviews, scheduling, and hiring logistics for open positions</li><li>Assist with new employee orientation and onboarding documentation</li><li>Maintain accurate employee files and update HRIS records</li><li>Respond to employee questions regarding HR policies, benefits, and procedures</li><li>Assist with benefits administration, leave tracking, and compliance-related documentation</li><li>Help prepare reports, spreadsheets, and other HR-related documents</li><li>Support employee engagement initiatives, training coordination, and internal communications</li><li>Partner with HR leadership and hiring managers to ensure a smooth employee experience</li><li>Assist with special HR projects and other administrative duties as assigned</li></ul>
2026-10-02T00:00:00Z

Bilingual Spanish Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are seeking a professional and customer-focused Bilingual Spanish Customer Service Agent to support customers in both English and Spanish. The ideal candidate will have strong communication skills, a service-oriented mindset, and the ability to handle inquiries, resolve issues, and provide a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, orders, and account details.</li><li>Resolve customer concerns and escalate more complex issues as needed.</li><li>Document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain a high level of professionalism and empathy in every customer interaction.</li><li>Collaborate with internal teams to ensure timely issue resolution and customer satisfaction.</li><li>Support additional administrative and service-related tasks as assigned.</li></ul>
2026-10-01T00:00:00Z

People Operations Coordinator

La Costa, CA
onsite
Temporary / Contract
27 - 35 USD / Hourly
A growing consumer-focused company in the La Costa area is looking for a People Operations Coordinator to help keep the employee experience running smoothly. This position combines HR coordination, recruiting support, onboarding, employee communications, and people-focused administration — making it a great option for someone who wants a modern HR role with variety.You’ll partner with HR leadership and managers across the organization while helping employees navigate everything from their first day through ongoing employment.Your Day-to-Day:<ul><li>Coordinate new-hire onboarding and employee orientation</li><li>Prepare offer letters, onboarding packets, and employment documentation</li><li>Maintain accurate employee information within the HRIS</li><li>Coordinate interviews and recruiting schedules</li><li>Communicate with candidates and hiring managers</li><li>Assist with job postings and recruiting administration</li><li>Track onboarding tasks and ensure new hires have everything needed to get started</li><li>Support employee questions regarding HR processes and policies</li><li>Assist with benefits enrollment and employee communications</li><li>Maintain personnel files and confidential HR documentation</li><li>Coordinate employee status changes, transfers, promotions, and terminations</li><li>Assist with payroll and timekeeping-related HR updates</li><li>Prepare employee reports and HR metrics</li><li>Help coordinate employee engagement activities</li><li>Support company events, training, and internal communications</li><li>Assist with HR projects and process improvements</li><li>Help identify opportunities to make employee-facing processes easier and more efficient</li></ul>
2026-09-22T00:00:00Z

Resident Services Representative

Carlsbad, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
A growing real estate organization is seeking a Resident Services Representative to support residents, property teams, and internal operations. This position blends customer service, coordination, and administrative support and would be a great fit for someone who enjoys helping people while keeping multiple requests organized from start to finish. You’ll be responsible for creating a positive resident experience while making sure questions, service requests, and follow-ups don't fall through the cracks.What You’ll Handle:<ul><li>Serve as a friendly and professional point of contact for residents</li><li>Respond to questions by phone, email, and internal systems</li><li>Receive and document maintenance and service requests</li><li>Coordinate requests with property managers, maintenance teams, and vendors</li><li>Track outstanding service items and follow up through completion</li><li>Communicate appointment windows and scheduling updates</li><li>Assist residents with account and property-related questions</li><li>Maintain accurate resident records and correspondence</li><li>Enter and update information in property management systems</li><li>Assist with move-in and move-out coordination</li><li>Prepare resident communications and notices</li><li>Escalate complex issues appropriately</li><li>Help maintain service-level and response-time goals</li><li>Support property management teams with administrative projects</li><li>Identify recurring resident concerns and communicate trends to management</li></ul>
2026-09-21T00:00:00Z

19 results for Customer Care Coordinator in Escondido, CA