Administrative AssistantWe are offering a permanent employment opportunity for an Administrative Assistant in the mortgage industry, based in El Paso, Texas. The selected candidate will work within a dynamic environment, providing valuable support to loan officers, processors, and underwriters to ensure effective daily operations.<br><br>Responsibilities:<br>• Liaise efficiently between clients and staff to facilitate communications<br>• Manage and schedule appointments effectively to streamline workflow<br>• Ensure strict adherence to industry regulations, promoting a compliant work environment<br>• Handle the organization of loan files meticulously, ensuring all necessary documentation is in order<br>• Input data into loan origination systems accurately, aiding in smooth application processing<br>• Keep track of application processing deadlines, ensuring no delays occur<br>• Utilize Microsoft Office Suite proficiently to perform various tasks<br>• Provide exceptional customer service, promoting a positive client experience<br>• Maintain operational efficiency by paying attention to detail in all tasks<br>• Handle inbound and outbound calls professionally, providing timely and accurate information to callers<br>• Carry out data entry tasks efficiently, maintaining accurate customer records<br>• Engage in email correspondence effectively, ensuring clear and prompt communication.Loan Closer - SupportWe are offering a permanent employment opportunity for a Loan Closer - Support in EL PASO, Texas. As a Loan Closer - Support, you'll play a crucial role in our mission to deliver top-tier customer service while processing mortgage loans. You'll be responsible for maintaining a steady flow of loans, ensuring the process is smooth and efficient for our customers.<br><br>Responsibilities:<br>• Efficient and accurate processing of customer mortgage loans.<br>• Consistently maintain and manage a flow of loans.<br>• Deliver high-quality customer service, promptly responding to all inquiries and proactively communicating.<br>• Ensure the submission of complete and accurate packages to the underwriter/investor, compliant with company and investor guidelines.<br>• Manage your flow of loans effectively to meet all commitment/closing dates, ensuring the timely and complete submission of required conditions/stipulations.<br>• Regularly submit reports to the company, including call-logs, flow of loans reports, status reports, and more.<br>• Provide support to the company team, maintaining regular communication with loan officers and manager, and following up on required items in a timely manner.<br>• Stay updated and become an expert in company procedures and policies.<br>• Use Adobe Acrobat, Automated Underwriting System, CRM, and other relevant tools for data processing and managing customer relationships.Collections SpecialistRobert Half has partnered with a growing organization in the El Paso, TX area (79935) area looking for a dedicated Mortgage Loan Collector (Customer service). This is a long-term contract to possible hire opportunity! Don’t miss out. <br> <br>Keep in mind, this is an entry level role and can be trained! This is a great opportunity to get your foot in the door with a growing company in El Paso.<br> <br>See additional information:<br>Location: El Paso. 79935 area. Fully Onsite. <br>Pay: $13/hr to start<br>Hours: M-F, 8pm-5pm. <br> <br>How you will make an impact:<br>1. Responsible for making outbound and taking inbound telephone calls on all delinquent accounts to resolve delinquency<br>2. Send out borrower notices on a timely basis per investor guidelines<br>3. Negotiate payment arrangements with customer to avoid mortgage delinquency and foreclosures<br>4. Determine debtor’s financial situation and recommend Loss Mitigation Programs when appropriate<br>5. Ensure to follow Fair Debt Collections Practices Act and work in accordance with consumer privacy laws and company policies and procedures<br>6. Perform skip tracing to locate debtors<br>7. Document all incoming and outgoing collection efforts<br>8. Schedule property inspections and determine property conditions<br>9. Maintain records and prepare monthly reports<br>10. Perform duties such as filing, faxing, photocopying, scanning, etc…<br>11. Reports to Servicing Manager and Assistant Manager<br> <br>If interested, please send a copy of your resume. If not, please disregard this email all-together!