<p>We're partnering with a well-established, third-generation family-owned organization that has built a strong reputation for exceptional customer service, long-term employee retention, and lasting relationships within the Twin Cities community. This is an excellent opportunity for someone seeking a stable, long-term career with a company that values teamwork, reliability, and delivering an outstanding customer experience.</p><p><br></p><p>In this role, you'll serve as the central point of coordination between customers and field technicians, helping ensure service appointments run smoothly while providing exceptional support throughout every customer interaction. If you enjoy staying organized, juggling multiple priorities, and being part of a collaborative office environment where your work truly makes a difference, we'd love to connect with you.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Enter and maintain accurate customer and account details in company systems to keep service records current and complete.</p><p>• Coordinate installation and service appointments while organizing technician schedules for efficient daily routing.</p><p>• Welcome visitors, assist with front counter interactions, and provide support for in-person customer needs and product inquiries.</p><p>• Build working knowledge of the company’s water treatment products and services to respond clearly to customer questions.</p><p>• Manage incoming sales and service leads, ensuring timely follow-up and proper assignment to the appropriate team members.</p><p>• Handle phone and email communications effectively, resolving customer concerns or directing requests to the right department.</p><p>• Support ongoing account maintenance by updating information, tracking requests, and helping ensure smooth service delivery.</p>
<p>We are seeking customer-focused professionals who enjoy helping others and thrive in a fast-paced, service-driven environment. In this role, you'll serve as a trusted resource for members and employer groups, guiding them through important life events, benefits decisions, and enrollment needs while delivering a high-touch, white-glove customer experience.</p><p>No two days are the same. You'll have the opportunity to make a meaningful impact by assisting individuals with everything from retirement planning and benefit changes to navigating complex coverage questions. Ideal candidates are strong communicators who enjoy problem-solving, learning new information, and building relationships over the phone.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Member & Employer Support</strong></p><ul><li>Serve as the primary point of contact for benefit-related inquiries.</li><li>Guide members through life events and benefit changes, such as: </li><li>Retirement and annuity questions</li><li>Adding dependents following childbirth</li><li>Benefit enrollment and coverage updates </li><li>Plan and account changes </li><li>Help callers understand processes and next steps, acting as a resource and advocate throughout the interaction.</li><li>Answer a wide range of benefits-related questions accurately and thoroughly.</li></ul><p><strong>Customer Service</strong></p><ul><li>Deliver a high-touch, white-glove customer experience on every interaction.</li><li>Build rapport and provide empathetic support during important life and financial decisions. </li><li>Assist both employer groups and plan members with benefits administration needs.</li></ul><p><strong>Systems & Documentation</strong></p><ul><li>Navigate CRM systems and document customer interactions accurately.</li><li>Initially utilize the current CRM platform while transitioning to a new system.</li><li>Maintain data integrity and provide accurate information across multiple platforms.</li></ul><p><br></p>
<p>We are looking for an organized Customer Service Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract to hire position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.</p><p>• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.</p><p>• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.</p><p>• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.</p><p>• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.</p><p>• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.</p><p>• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.</p><p>• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards</p>
<p>We are looking for a Spanish Bilingual Technical Customer Service Representative to join a manufacturing team in White Bear Lake, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, solving product-related questions, and communicating technical information in a clear and supportive way. The role focuses on guiding customers toward the right tooling solutions while working closely with internal partners and external contacts to deliver excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and helpful solutions related to tooling products and services.</p><p>• Evaluate customer applications, specifications, and prints to identify product recommendations that align with operational needs.</p><p>• Explain technical tooling information in a way that is easy for customers to understand, helping them make informed decisions.</p><p>• Process customer orders and complete accurate data entry while maintaining organized records and clear communication throughout the order cycle.</p><p>• Partner with co-workers, sales representatives, designers, and distribution contacts to address customer needs and support successful outcomes.</p><p>• Handle both inbound and outbound customer communication to resolve questions, follow up on requests, and strengthen ongoing relationships.</p><p>• Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations.</p><p>• Take on additional customer support or administrative tasks as needed to meet team goals and department priorities.</p>
<p><strong>Position Description</strong></p><p>We are seeking a customer-focused professional to join a Benefits Administration team supporting members and employer groups with benefit-related inquiries. This role combines customer service, call center support, and administrative responsibilities while helping individuals navigate benefit plans, enrollment changes, account updates, and general benefit-related questions. The ideal candidate is a strong communicator who enjoys problem-solving, learning complex information, and delivering a high-quality customer experience in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to inbound customer inquiries regarding benefits, enrollment, coverage, and account updates.</li><li>Assist customers with benefit-related questions, plan changes, and administrative requests.</li><li>Research and resolve customer concerns while providing accurate and timely information.</li><li>Document customer interactions and maintain accurate records within company systems.</li><li>Navigate multiple platforms and CRM systems to access and update account information.</li><li>Process benefit-related transactions and administrative requests.</li><li>Deliver exceptional customer service while handling sensitive or complex conversations.</li><li>Partner with team members to ensure service levels and customer satisfaction goals are met.</li><li>Adapt to changing processes, systems, and business needs during peak enrollment periods.</li></ul><p><br></p>
<p>We are looking for an experienced Sr. Accountant to support the day-to-day accounting operations and help maintain accurate financial reporting for the organization in North Metro, MN. This role will play a key part in monthly close activities, balance sheet integrity, and ongoing financial compliance while also contributing to process improvements across the accounting function. The ideal candidate brings strong general ledger expertise, sound judgment, and the ability to work effectively across multiple accounting priorities.</p><p><br></p><p>Responsibilities:</p><p>• Lead monthly and year-end close activities by preparing entries, reviewing account activity, and ensuring deadlines are met.</p><p>• Maintain the general ledger with a high level of accuracy and investigate discrepancies to support reliable financial reporting.</p><p>• Prepare and analyze financial statements, including the balance sheet, income statement, and cash flow reporting.</p><p>• Complete account and bank reconciliations, resolve outstanding items, and verify the integrity of recorded transactions.</p><p>• Support accounts payable and accounts receivable oversight to promote accurate reporting and healthy cash flow management.</p><p>• Partner with internal and external auditors by organizing documentation, answering inquiries, and helping maintain compliance standards.</p><p>• Review customer credit information and make informed recommendations regarding credit approvals.</p><p>• Identify opportunities to strengthen accounting processes, improve efficiency, and enhance reporting accuracy.</p><p>• Provide guidance to less experienced accounting team members and help reinforce best practices within the department.</p>
<p>We are looking for a Senior Accountant to join a manufacturing client on a Long-term Contract assignment. This position will provide essential accounting support during a planned leave coverage period while ensuring continuity across core financial processes. The ideal candidate is a self-directed and detail-oriented accounting specialist who can step into a fast-moving environment, manage responsibilities independently, and contribute quickly with strong systems knowledge and sound judgment.</p><p><br></p><p>Responsibilities:</p><p>• Lead critical monthly close activities by preparing, reviewing, and posting journal entries to maintain accurate financial records.</p><p>• Oversee accounting related to revenue recognition and rebate programs, ensuring transactions are recorded in accordance with applicable policies.</p><p>• Produce recurring financial reports and supporting schedules for leadership, delivering timely and reliable insights each month.</p><p>• Handle intercompany accounting activities, including eliminations and related reconciliations across entities.</p><p>• Support accounting administration and reporting tied to employee expense and corporate card programs, including Concur and American Express.</p><p>• Prepare schedules for management, business partners, and external stakeholders, including year-end reporting support and disclosure documentation.</p><p>• Assist with the creation of audited financial statements and respond to external audit requests, including documentation gathering and sample support.</p><p>• Contribute to general accounting work involving fixed assets, inventory, reconciliations, and other balance sheet activities as needed.</p><p>• Build and maintain Excel-based analyses and reports while assisting with special accounting and finance projects in partnership with internal teams.</p>
We are looking for an experienced Sr. Accountant to join a corporate accounting team. This role offers broad exposure across accounting, payroll, and compliance activities, making it a strong fit for someone who is organized, dependable, and eager to grow in a detail-focused business setting. The position supports core financial operations while partnering with colleagues to maintain accuracy, timeliness, and strong internal controls.<br><br>Responsibilities:<br>• Contribute to the monthly close cycle by preparing schedules, reviewing financial activity, and helping ensure deadlines are met.<br>• Analyze assigned general ledger accounts, identify unusual transactions, and follow up on variances to maintain accurate reporting.<br>• Prepare journal entries and complete supporting reconciliations to keep accounting records current and well documented.<br>• Reconcile bank and balance sheet accounts regularly and resolve discrepancies in a timely manner.<br>• Process accounts payable transactions related to corporate operations and payroll expenses with close attention to accuracy.<br>• Support bi-weekly payroll activities using ADP Workforce Now and help maintain reliable payroll records.<br>• Assist with benefits administration tasks, including enrollment updates and related employee payroll information.<br>• Maintain complete and accurate employee data within payroll systems and support daily accounting and payroll operations.<br>• Provide assistance with audit requests and contribute to special accounting or finance projects as needed.
We are looking for a detail-oriented Sr. Accountant to join a logistics organization in Eagan, Minnesota. In this role, you will help maintain accurate financial records, contribute to a timely month-end close, and provide meaningful analysis that supports business decisions. This position offers the opportunity to partner with operational teams, improve accounting processes, and strengthen reporting consistency across assigned areas.<br><br>Responsibilities:<br>• Manage key activities related to the monthly close, including preparing journal entries, reconciling balance sheet accounts, and reviewing account activity for completeness and accuracy.<br>• Examine financial results to identify fluctuations, resolve discrepancies, and recommend appropriate corrections when irregularities are found.<br>• Partner with leaders and cross-functional teams to explain accounting outcomes and convert financial data into practical business insights.<br>• Contribute to budgeting and forecasting efforts by supporting assigned business units with reliable financial information and analysis.<br>• Evaluate operating and financial performance trends to help guide planning and decision-making.<br>• Recommend and support enhancements to accounting procedures, reporting methods, and close timelines to improve efficiency and accuracy.<br>• Work across financial platforms and transaction systems to maintain dependable reporting and well-documented accounting processes.<br>• Strengthen internal consistency and controls by improving documentation, standardizing recurring activities, and promoting continuous improvement.<br>• Use Excel, reporting tools, and financial systems technology to increase productivity and improve the quality of analysis.
<p>We are seeking a <strong>Spanish Bilingual Customer Service Representative</strong> to join our team in <strong>Minneapolis, Minnesota</strong>. This is an <strong>onsite</strong> role for a customer-focused professional who is passionate about helping others and delivering excellent service in both <strong>English and Spanish</strong>.</p><p>The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle a high volume of customer interactions with professionalism and empathy.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to clients and customers in both English and Spanish</li><li>Answer incoming calls, emails, and other inquiries in a timely and professional manner</li><li>Resolve customer issues, complaints, and questions efficiently</li><li>Maintain accurate customer records and update information in internal systems</li><li>Process orders, account updates, and service requests as needed</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Support team goals by meeting service and productivity expectations</li><li>Build positive relationships with customers and ensure a strong customer experience</li></ul>