5 Results for Help Deskdesktop Support Analyst Jobs in Edina, MN

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Desk/Desktop Support Analyst

Northfield, MN
onsite
Temporary / Contract
22 - 27 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users. This position supports daily IT operations by resolving device, software, and service desk issues across a healthcare-focused environment. The role is ideal for someone who can balance responsive support with strong attention to system reliability, security, and user experience. Responsibilities:• Deliver first- and second-level technical support for desktops, laptops, mobile devices, peripherals, and related applications.• Respond to service desk requests within defined service levels and follow issues through to timely resolution.• Install, configure, and maintain end-user hardware and software for employees, providers, and external partners.• Diagnose and resolve problems affecting Windows-based systems, device performance, connectivity, and common user applications.• Support desktop, mobile, and telecommunications tools to help maintain dependable day-to-day operations.• Apply security and compliance practices that align with healthcare IT standards and organizational policies.• Assist with technologies that support both patient-facing services and core business functions.• Partner with internal IT teams to improve support processes and recommend practical technology enhancements.• Contribute to modernization efforts by helping implement updated tools, workflows, and end-user support practices.
2026-10-08T00:00:00Z

Desktop Support

St Paul, MN
onsite
Temporary / Contract
24 - 29 USD / Hourly
We are looking for an experienced IT support specialist to provide high-touch technical assistance. This position focuses on delivering dependable deskside and remote support, coordinating meeting technology, and ensuring a seamless experience across office and event environments. The role calls for strong judgment, clear communication, and the ability to work across support groups to resolve issues efficiently while maintaining a detail-oriented, service-oriented approach. Responsibilities:• Deliver responsive technical assistance for executives and staff, including hardware troubleshooting, software support, installations, and both in-person and remote issue resolution.• Set up, monitor, and troubleshoot audio, video, and conferencing tools for meetings, presentations, and special events.• Create and refine support procedures and knowledge documentation to improve repeatable solutions and user experience.• Investigate recurring technical problems, identify underlying causes, and partner with other IT teams to drive lasting fixes.• Provide hands-on support for executive and board meetings at company sites and off-site venues, including preparation and live troubleshooting.• Assess meeting spaces and event locations to identify technical risks, readiness gaps, and support needs before executive sessions begin.• Support a range of technologies across Windows, macOS, and mobile platforms, along with common business applications such as Microsoft 365.• Track incidents and service requests through ticketing tools while working within established service expectations and response commitments.
2026-10-08T00:00:00Z

Customer Support Specialist

Shakopee, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position OverviewWe are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service. Responsibilities<ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul>
2026-09-25T00:00:00Z

Cyber Security Analyst

Eden Prairie, MN
remote
Temporary / Contract
47.937 - 55.506 USD / Hourly
We are looking for a Cyber Security Analyst to strengthen day-to-day security operations and help protect cloud and enterprise environments. This position is suited for a detail-oriented individual who can assess alerts, support investigations, and maintain clear records across incidents, vulnerabilities, and compliance activities. The role works closely with security, IT, and business stakeholders to identify risks, improve visibility, and support timely remediation of security issues. Responsibilities:• Review and validate security findings from endpoint and threat detection tools, then escalate confirmed concerns to the appropriate security leaders and engineering teams.• Watch for suspicious activity across monitoring platforms beyond managed service coverage and perform initial analysis of unusual events.• Examine emerging security issues, including AI-related threats and abnormal behavior, and route concerns for further action when needed.• Document monitoring blind spots, identity control weaknesses, and other visibility gaps, then share recommendations with engineering partners.• Assist with incident response by collecting evidence, building event timelines, supporting containment actions, and maintaining accurate case records.• Carry out first-level investigations into security alerts, potential policy breaches, and other indicators of compromise.• Track vulnerability and exposure findings, follow remediation progress, and highlight changes in severity or business risk.• Coordinate support for patching follow-up, penetration testing activities, and remediation documentation to help close identified security gaps.• Gather and organize technical evidence for audits, control reviews, and annual compliance requirements while keeping supporting documentation current.• Participate in an on-call rotation to help address escalated security incidents and urgent operational events.
2026-10-11T00:00:00Z

Data Entry Analyst

South Haven, MN
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are looking for an IT Financial Analyst to join a team in South Haven, Minnesota on a Long-term Contract basis. This opportunity is well suited for someone who enjoys working with detailed information, improving data quality, and supporting reliable reporting across business systems. The role focuses on maintaining accurate records, reviewing imported information, and partnering with cross-functional teams to keep data aligned with operational needs. Responsibilities: • Transfer and reconcile engineering and manufacturing data across multiple business applications, including spreadsheets and enterprise systems. • Examine uploaded records to confirm completeness, accuracy, and consistency before information is finalized. • Investigate mismatched or incomplete data, correct routine issues, and escalate more complex problems to the appropriate technical or engineering teams. • Validate key production details such as part identifiers, material specifications, counts, and related item information. • Keep thorough records of completed updates, corrections made, and exceptions identified during data review activities. • Support dependable information flow between connected systems by following established controls and quality standards. • Collaborate with engineering, drafting, manufacturing, and IT stakeholders during system-related process updates and data activities. • Contribute to the development of data entry methods, workflow guidance, and documentation as procedures evolve. • Participate in testing revised processes, documenting outcomes, and assisting with ongoing data cleanup or special assignments as needed.
2026-09-10T00:00:00Z

5 results for Help Deskdesktop Support Analyst in Edina, MN