<p><strong>Job Description:</strong></p><p>We are seeking a <strong>Bilingual Customer Service Representative</strong> to join our team. This role requires a candidate who is <strong>fully fluent in Spanish and English</strong>, with excellent verbal and written communication skills in both languages. To support business needs and team collaboration, candidates <strong>must be located in MST or PST</strong>.</p><p>The ideal candidate is customer-focused, professional, and able to handle a high volume of inbound and outbound interactions while providing exceptional service and resolving issues efficiently.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer support via phone, email, and chat in both <strong>Spanish and English</strong></li><li>Assist customers with account inquiries, order updates, billing questions, and issue resolution</li><li>Accurately document customer interactions in internal systems</li><li>Escalate complex issues as needed while ensuring timely follow-up</li><li>Maintain a positive, solution-oriented approach in every customer interaction</li><li>Meet performance goals for response time, quality, and customer satisfaction</li><li>Collaborate with internal teams to resolve customer concerns effectively</li></ul>
We are looking for a detail-oriented audit specialist to support sales quality review activities for a Long-term Contract position in Eden Prairie, Minnesota. This opportunity is within the health insurance industry and is ideal for someone who can evaluate call handling practices, reinforce compliance expectations, and deliver clear feedback that improves performance. The role is remote and requires a secure, quiet home workspace that protects sensitive customer information.<br><br>Responsibilities:<br>• Review sales interactions against established quality and compliance standards to identify gaps and support risk reduction.<br>• Provide constructive, timely feedback to representatives and stakeholders to strengthen performance and promote consistent execution.<br>• Evaluate whether agents are using approved tools, scripts, and reference materials correctly during customer conversations.<br>• Follow documented audit methods, quality protocols, and operational guidelines in all daily review activities.<br>• Maintain required productivity levels while balancing thoroughness and consistency in audit output.<br>• Achieve accuracy targets by applying strong judgment and close attention to detail throughout each assessment.<br>• Document audit findings clearly and escalate recurring issues or trends that may affect service quality or compliance.<br>• Work independently in a remote environment while safeguarding confidential information in accordance with company standards.
We are looking for a Product Data Analyst to support digital commerce initiatives by building and maintaining accurate product information across key business systems. This Long-term Contract position is based in Rogers, Minnesota, and will focus on improving the quality, consistency, and completeness of product content used in online distributor channels. The ideal candidate will combine strong analytical ability with hands-on experience in e-commerce data management and cross-functional collaboration.<br><br>Responsibilities:<br>• Gather, verify, and enter product details into company platforms to maintain reliable and up-to-date records.<br>• Review product content to uncover missing specifications, inconsistent attributes, and incomplete organizational data that could affect online visibility.<br>• Partner with Product Management and related stakeholders to align product information with business standards and digital channel needs.<br>• Contribute to e-commerce projects by preparing and organizing data used to populate distributor-facing websites.<br>• Use Oracle, AI-supported tools, and SharePoint to manage, refine, and distribute product information efficiently.<br>• Monitor product data quality across systems and recommend corrections that improve accuracy and completeness.<br>• Help ensure product content is presented consistently across digital platforms through careful validation and ongoing maintenance.
We are looking for a detail-oriented Data Analyst to support fraud detection and investigative efforts in South Haven, Minnesota. This Long-term Contract position focuses on examining data patterns, identifying suspicious activity, and delivering insights that strengthen anti-fraud strategies. The ideal candidate is comfortable working with large datasets, translating findings into clear recommendations, and partnering with teams that protect business operations from financial risk.<br><br>Responsibilities:<br>• Analyze transactional and operational data to uncover unusual behavior, emerging fraud trends, and potential risk indicators.<br>• Investigate suspicious activity by reviewing datasets, validating anomalies, and organizing findings for follow-up action.<br>• Develop reports and dashboards that help stakeholders monitor fraud patterns and measure the effectiveness of prevention efforts.<br>• Collaborate with cross-functional partners to interpret analytical results and support fraud mitigation decisions.<br>• Use data-driven methods to identify weaknesses in current controls and recommend improvements that reduce exposure.<br>• Maintain accurate documentation of analyses, case findings, and supporting evidence to assist ongoing investigations.<br>• Monitor key fraud metrics and highlight changes that may require deeper review or immediate escalation.
We are looking for a highly skilled and detail-oriented Senior Financial Analyst to join our team in Minneapolis, Minnesota. In this role, you will play a pivotal part in preparing detailed financial analyses, supporting reporting initiatives, and delivering actionable insights to guide decision-making. This position offers the opportunity to collaborate across various departments and contribute to the firm’s overall financial operations.<br><br>Responsibilities:<br>• Develop comprehensive financial reports and analyses using accounting systems, report-writing tools, and Microsoft Excel.<br>• Assist with preparing monthly, quarterly, and annual management reports, financial statement reviews, and ad-hoc analyses.<br>• Collaborate with internal teams to complete high-priority external surveys and deliver accurate data.<br>• Partner with the FP&A leadership team to understand priorities and provide guidance to entry level analysts.<br>• Lead and manage ad hoc projects from inception to completion, ensuring timely and successful delivery.<br>• Gain a deep understanding of the firm’s financial systems and operations to act as a subject matter expert.<br>• Leverage tools such as Excel, Power Query, and Tableau to generate accurate and actionable financial insights.<br>• Perform additional tasks as assigned to support the team’s objectives.
<p>Robert Half is partnering with a health insurance provider based in Minnetonka, MN, in search of an experienced Senior Financial Analyst to support key finance initiatives for their growing team. This contract opportunity with permanent potential will focus on reporting, budgeting, forecasting, and performance analysis tied to the integration of a newly acquired product lines. The ideal candidate brings prior healthcare or financial services experience, strong analytical judgment, advanced Excel capabilities, and the ability to translate financial results into clear business insights for stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Prepare monthly P&L reporting for various product lines, including a consolidated financial statement for the overall portfolio. </p><p>• Prepare recurring and ad hoc reports that summarize operating results, trends, and key financial metrics.</p><p>• Build and maintain budgets and forecasts, ensuring assumptions are well documented and aligned with business objectives.</p><p>• Analyze actual performance against health plan budget, explaining variances with clear, data-backed detail.</p><p>• Lead financial analysis activities that support integration-related projects and broader finance priorities.</p><p>• Develop financial models to evaluate results, support planning decisions, and improve visibility into performance drivers.</p><p>• Consolidate financial information from multiple sources to produce accurate statements and management reporting.</p><p>• Partner with cross-functional teams to gather data, validate inputs, and improve the quality of financial deliverables.</p><p>• Manage multiple deadlines simultaneously while maintaining accuracy and strong attention to detail in all analyses.</p>
<p>We are looking for a Senior Financial Analyst to support research and development finance activities in Arden Hills, Minnesota. This role will partner with business leaders to provide meaningful financial insight, improve planning accuracy, and strengthen reporting across a dynamic portfolio environment. The ideal candidate brings strong analytical capability, sound business judgment, and the ability to influence decisions through clear, data-driven recommendations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee forecasting, monthly close activities, financial reporting, and variance evaluation for research and development spending areas.</p><p>• Work closely with R&D leaders to interpret financial results, test planning assumptions, and guide informed business decisions.</p><p>• Partner with portfolio management teams to improve visibility into program funding, investment priorities, and trade-off scenarios across development initiatives.</p><p>• Examine project-level costs such as staffing, discretionary spending, and primary expense drivers, then convert findings into practical recommendations.</p><p>• Contribute to key planning cycles including quarterly outlooks, the annual budget process, and longer-term financial plans.</p><p>• Prepare journal entries and provide support during month-end close to help ensure accurate accounting across functional and departmental budgets.</p><p>• Identify and implement enhancements to reporting methods, analytics, systems usage, and internal finance processes to improve efficiency.</p><p>• Create and maintain clear process documentation and work instructions to support consistency and operational effectiveness.</p>
<p>We are looking for an experienced Sr. Financial Analyst to support financial planning, performance reporting, and operational analysis for a transport organization. This Long-term Contract position will partner with business leaders and corporate teams to turn complex financial and operational data into clear recommendations that improve planning, accountability, and efficiency. The ideal candidate brings strong analytical judgment, advanced modeling skills, and the ability to communicate insights that guide business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and coordination of annual operating and capital budgets for assigned business areas, ensuring timelines, assumptions, and submissions are aligned with organizational goals.</p><p>• Examine monthly and periodic financial results, investigate variances against plan, and provide clear explanations to support corrective action and performance management.</p><p>• Work closely with accounting and business unit leadership to confirm expenses are recorded accurately, billed appropriately, and reflected correctly in financial reporting.</p><p>• Create and refine KPI tracking tools, dashboards, and analytical models that measure productivity, operating trends, and overall business performance.</p><p>• Interpret financial and operational data to support forecasting, scenario planning, and informed decision-making across departments.</p><p>• Build and maintain advanced Excel-based models that consolidate operational and financial information for reporting and analysis needs.</p><p>• Assess current business performance to identify cost, process, and efficiency improvement opportunities backed by data-driven analysis.</p><p>• Develop cost-benefit evaluations for proposed initiatives, capital requests, and investment decisions to support leadership review.</p><p>• Deliver ad hoc financial and operational analysis, presentations, and special project support for business partners and corporate stakeholders.</p>
We are looking for a Financial Analyst to join a logistics organization in Eagan, Minnesota. In this role, you will turn financial and operational data into practical insights that support growth, profitability, and stronger business decisions. The position offers the opportunity to partner with leaders across the company, evaluate strategic initiatives, and improve how performance is measured and reported.<br><br>Responsibilities:<br>• Examine financial results across business areas to highlight patterns in revenue, margins, and overall earnings performance.<br>• Create forecasting tools, business models, and what-if analyses to assess investments, operational initiatives, and expansion opportunities.<br>• Surface financial risks and upside potential by interpreting performance data and connecting findings to business outcomes.<br>• Partner with department leaders to understand operational challenges and shape data-backed recommendations.<br>• Design dashboards, key performance indicators, and reporting tools that give stakeholders clear visibility into results.<br>• Deliver concise presentations and recommendations to senior leadership to support planning and decision-making.<br>• Use analytical technologies and data mining techniques to identify trends, uncover insights, and strengthen reporting accuracy.<br>• Identify opportunities to streamline reporting and enhance decision support through automation and emerging technologies.<br>• Contribute to cross-functional efforts focused on efficiency, profitability, operational improvement, and a broader data-driven culture.
We are looking for a detail-oriented Financial Analyst to join our team in Newport, Minnesota. In this role, you will leverage your expertise to analyze financial data and provide insights that drive strategic decisions within our sales and marketing departments. This position offers the opportunity to collaborate with cross-functional teams and contribute to the company’s growth through informed financial planning and reporting.<br><br>Responsibilities:<br>• Analyze sales and marketing data to identify performance trends and provide actionable insights.<br>• Build and maintain financial models to support strategic planning and decision-making processes.<br>• Create and deliver reports on critical metrics such as customer acquisition costs and sales pipeline efficiency.<br>• Collaborate with sales and marketing teams to assess campaign effectiveness and recommend optimal budget allocations.<br>• Track expenses and variances, ensuring alignment with financial goals while identifying opportunities for cost savings.<br>• Assist in the development of annual budgets and quarterly forecasts for sales and marketing departments.<br>• Conduct pricing and margin analyses to support decision-making, including customer profitability and segmentation.<br>• Manage and evaluate royalty rates, profitability of licensed products, and costing data to enhance financial outcomes.<br>• Present financial findings and recommendations to senior leadership in a clear and actionable format.<br>• Perform ad hoc financial analyses to support business strategies, pricing decisions, and organizational assessments.
<p>We are looking for a Fund Operations Analyst to join an Investment Management firm in Minneapolis, Minnesota and help strengthen the operational foundation that supports investment fund activities. This position blends fund operations, governance coordination, and process management, making it ideal for someone who thrives on organization, accuracy, and cross-functional collaboration. The role will contribute to maintaining critical records, improving workflows, and supporting time-sensitive transactions in a dynamic private investment environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the setup, maintenance, and ongoing administration of legal entities and related organizational records across domestic and international structures.</p><p>• Oversee the accuracy structural reporting, and required filings to keep governance materials current and well organized.</p><p>• Monitor recurring legal and operational obligations, ensuring deadlines, deliverables, and compliance-related tasks are completed on schedule.</p><p>• Administer document workflows from intake through execution and retention, while strengthening consistency in recordkeeping practices.</p><p>• Develop and refine templates, procedures, and documentation standards to improve efficiency and create more scalable operational processes.</p><p>• Review invoices and assist with outside counsel spend tracking, budget monitoring, and billing administration.</p><p>• Help evaluate and manage legal or operational technology tools, including enhancements that improve workflow visibility, data quality, and process control.</p><p>• Provide operational support for transactions, investor-related closings, regulatory submissions, and other special projects as business needs evolve.</p>
<p>We are looking for an Dayforce HRIS Analyst to support human resources systems for a leading airline organization in Bloomington, Minnesota. This Contract position is ideal for someone who can translate business needs into effective HRIS solutions, maintain data integrity, and help optimize system performance. The role will focus on analysis, configuration support, reporting, and implementation activities within the HR technology environment, with particular emphasis on Dayforce and related HRIS databases.</p><p><br></p><p>Responsibilities:</p><p>• Analyze HRIS workflows, system behavior, and user needs to identify opportunities for improved efficiency and accuracy.</p><p>• Support configuration, testing, and rollout activities for HRIS enhancements and implementation initiatives, including Dayforce-related updates.</p><p>• Maintain and validate employee data within HR systems and databases to ensure consistency, completeness, and compliance.</p><p>• Partner with HR, payroll, and other business teams to gather requirements and translate them into practical system solutions.</p><p>• Create and deliver reports, dashboards, and data extracts that support operational and strategic decision-making.</p><p>• Investigate system issues, troubleshoot data or process discrepancies, and coordinate resolution with internal stakeholders or vendors.</p><p>• Document system procedures, functional requirements, and process changes to support ongoing operations and user adoption.</p><p>• Contribute to continuous improvement efforts by recommending refinements to HRIS processes, controls, and reporting capabilities.</p>
We are looking for an experienced Sr Accounting Analyst to support complex accounting activities and regulatory reporting for multiple reporting entities in Minneapolis, Minnesota. This role is responsible for producing accurate financial information, contributing to close activities, and partnering with internal stakeholders and external auditors to meet reporting deadlines. The ideal candidate brings strong analytical skills, sound technical accounting knowledge, and the ability to manage competing priorities in a regulated environment.<br><br>Responsibilities:<br>• Support monthly, quarterly, and annual close activities by preparing and reviewing financial results, statements, regulatory filings, and related tax reporting deliverables.<br>• Analyze detailed financial information, reconcile assigned accounts, and prepare complex journal entries to maintain the accuracy of the general ledger.<br>• Manage intercompany balances and settlements, investigate variances, and identify trends that may affect financial performance or reporting quality.<br>• Prepare reports, schedules, presentations, and other accounting analyses for management, regulatory agencies, and external parties as needed.<br>• Collaborate with business partners, accounting teams, and external auditors to ensure timely completion of reporting requirements and resolution of technical accounting questions.<br>• Contribute to special projects such as financial analysis, ad hoc reporting, process improvements, and testing of system enhancements or upgrades.<br>• Interpret accounting data and reporting structures for supported business areas, providing guidance on coding, reporting status, and issue resolution.<br>• Monitor changes in applicable accounting standards and regulatory requirements, and apply that knowledge to resolve complex reporting matters.<br>• Provide guidance or informal direction to other analysts when needed to support team effectiveness and consistent work quality.