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6 results for Business Operations Support Specialist in Eden Prairie, MN

Bank Operations Specialist

Minneapolis, MN
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a Bank Operations Specialist to support loan transaction-related banking activities in the twin cities, Minnesota. This role focuses on accurate transaction handling, dependable operational support, and responsive service for customers using treasury and deposit-related solutions. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple processes while maintaining compliance with bank policies and service standards. Responsibilities:• Process transactions with accuracy and efficiency while following established banking procedures.• Set up customer access and provide guidance on payment and deposit services, including wire activity, positive pay tools, and remote deposit solutions.• Handle exception items and operational issues for cash management services, ensuring timely resolution and proper documentation.• Provide cross-functional support for lockbox activities and non-posted items as needed to maintain daily workflow coverage.• Review and complete funding, settlement, reconciliation, and record retention tasks tied to warehouse loan files.• Examine collateral-related documents, track account balances, and prepare operational and regulatory reports required for ongoing monitoring.• Maintain complete and organized records to support audits, internal controls, and risk management expectations.• Work closely with team members and internal partners to deliver a consistent customer experience and reduce operational risk.
2026-08-07T00:00:00Z

Bank Operations Specialist

Minneapolis, MN
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Bank Operations Specialist to support critical back-office banking activities in the Twin Cities Minnesota. This role focuses on handling operational tasks that carry financial, regulatory, and customer service implications, requiring strong judgment, attention to detail, and timely follow-through. The ideal candidate brings practical experience in bank operations, can navigate customer and staff inquiries effectively, and is committed to maintaining compliance with applicable banking standards. Responsibilities:• Manage daily operational workflows involving account records, deposit products, and related banking support functions with accuracy and urgency.• Review and process fraud-related cases, helping to reduce risk exposure while ensuring appropriate documentation and follow-up.• Respond to legal and regulatory requests such as subpoenas, levies, and account inquiries in accordance with established procedures.• Complete certificate of deposit setup, renewal updates, and related maintenance activities while preserving accurate customer records.• Monitor dormant and inactive accounts, research returned mail, and assist with unclaimed property reporting and resolution efforts.• Troubleshoot digital payment issues, process wire transfers, and verify organizational wire setups under dual-control standards.• Update debit card settings for customer travel notifications and case-related changes, and assist with dispute handling and exception processing.• Perform document imaging, mobile deposit review, and other operational support duties that contribute to efficient branch and back-office service.• Maintain adherence to bank policies and applicable state and federal regulations, including payment, deposit, funds availability, and consumer protection requirements.
2026-07-24T00:00:00Z

Benefits Call Center Specialist

Eden Prairie, MN
onsite
Temporary / Contract
21 - 23 USD / Hourly
Position OverviewWe are seeking a Benefits Call Center Specialist to join a customer-focused team supporting individuals with benefits-related questions, account updates, enrollment assistance, and general service inquiries. This role combines customer service, administrative support, and benefits processing responsibilities in a fast-paced, professional environment. The ideal candidate enjoys helping others, solving problems, and delivering exceptional customer service while navigating multiple systems and managing a variety of customer interactions. Key Responsibilities<ul><li>Respond to inbound calls regarding benefits, enrollment, coverage, and account-related inquiries.</li><li>Assist customers with account updates, benefit changes, and administrative requests.</li><li>Research and resolve customer concerns while providing accurate and timely information.</li><li>Document customer interactions and maintain accurate records within company systems.</li><li>Navigate multiple software programs and databases simultaneously.</li><li>Process benefits-related transactions with a high level of accuracy.</li><li>Deliver a positive customer experience during every interaction.</li><li>Handle sensitive conversations with professionalism, empathy, and discretion.</li><li>Collaborate with team members to resolve issues and support department goals.</li><li>Adapt to changing systems, processes, and business needs.</li></ul>
2026-08-03T00:00:00Z

Desktop Support Analyst

Plymouth, MN
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for a Desktop Support Analyst to. In this role, you will support end users in a hybrid work environment and focus on delivering responsive technical assistance with a strong customer service mindset. The role will play a key part in device setup, desktop support, and Windows 11 rollout activities while helping users remain productive during day-to-day operations. Responsibilities:• Provide first-line technical support by phone, remote channels, and in person, ensuring issues are assessed, prioritized, resolved, or escalated in a timely manner.• Support the rollout of Windows 11 on newly issued devices and assist with upgrading existing computers from Windows 10.• Deliver post-deployment assistance to employees by addressing technical problems, answering usage questions, and minimizing disruption to daily work.• Investigate desktop, software, and account-related incidents, document findings, and keep ticket records updated with status, root cause, and resolution details.• Partner with the broader support team to coordinate migration activities and maintain a smooth user experience throughout deployment efforts.• Prepare and maintain support documentation, including procedures, user guidance, training references, and frequently asked questions.• Configure and support endpoint devices using enterprise management tools such as Autopilot, Intune, SCCM, or similar platforms.• Assist with user and device administration tasks involving Active Directory, Microsoft 365 environments, and related admin portals.
2026-07-29T00:00:00Z

Desktop Support Analyst

Saint Paul, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Desktop Support Analyst to provide responsive technical assistance for end users in Saint Paul, Minnesota. The role is focused on resolving common workstation and access issues while delivering dependable service across a Windows-based environment. Responsibilities:• Provide day-to-day support for employees experiencing login difficulties, password problems, hardware malfunctions, and general desktop issues.• Troubleshoot Microsoft 365 applications, Windows 10 and Windows 11 systems, and related end-user technology to restore productivity quickly.• Diagnose and resolve connectivity and power-related concerns at the desktop level, escalating broader infrastructure incidents to the appropriate organizational support teams.• Assist users in managing account access and permissions within Active Directory in accordance with established procedures.• Deliver technical support through a combination of onsite and remote assistance while maintaining clear communication with end users throughout the resolution process.• Document reported issues, actions taken, and outcomes to ensure accurate tracking and continuity of support during the assignment.
2026-08-04T00:00:00Z

Desktop Support Analyst

Minneapolis, MN
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for an experienced Desktop Support Analyst to join a Contract assignment supporting multiple project-based technology initiatives. This role focuses on preparing and deploying end-user hardware, resolving desktop and application issues, and providing dependable technical assistance across healthcare and office environments. Responsibilities:• Prepare, configure, and deploy laptops and workstation equipment for scheduled refresh and rollout initiatives.• Deliver onsite technical support for desktop hardware, Windows 10 systems, Microsoft Office 365, and commonly used business applications.• Troubleshoot issues involving PCs, peripherals, software installations, and network connectivity to keep users productive.• Support healthcare-related applications and tools while ensuring devices are properly set up for operational use.• Travel to assigned project locations throughout Minneapolis area facilities, clinics, and nearby sites, remaining at each location until project work is completed.• Provide user assistance through remote support methods for virtual employees and offsite staff.• Manage workstation setup tasks such as account-related support within Active Directory and basic device readiness activities.• Assist with office moves, device replacements, and migration-related technical work as part of broader desktop support projects.
2026-08-04T00:00:00Z