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4 results for Business Operations Support Specialist in Eden Prairie, MN

Member Support Specialist

Minnetonka, MN
remote
Temporary / Contract
16.625 - 21 USD / Hourly
A growing organization is seeking Member Support Specialists to provide exceptional service and support to customers in a fast-paced, team-oriented environment. Key Responsibilities<ul><li>Respond to customer inquiries regarding billing, benefits, enrollment and claim and resolve issues accurately and efficiently.</li><li>Provide support regarding products, services, account information, and general questions.</li><li>Deliver a positive customer experience through professional communication and problem-solving.</li><li>Maintain detailed documentation and follow through to resolution.</li><li>Navigate multiple systems and online tools while managing customer interactions.</li></ul>
2026-07-07T00:00:00Z

Bank Operations Specialist

Minneapolis, MN
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a Bank Operations Specialist to support loan transaction-related banking activities in the twin cities, Minnesota. This role focuses on accurate transaction handling, dependable operational support, and responsive service for customers using treasury and deposit-related solutions. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple processes while maintaining compliance with bank policies and service standards. Responsibilities:• Process transactions with accuracy and efficiency while following established banking procedures.• Set up customer access and provide guidance on payment and deposit services, including wire activity, positive pay tools, and remote deposit solutions.• Handle exception items and operational issues for cash management services, ensuring timely resolution and proper documentation.• Provide cross-functional support for lockbox activities and non-posted items as needed to maintain daily workflow coverage.• Review and complete funding, settlement, reconciliation, and record retention tasks tied to warehouse loan files.• Examine collateral-related documents, track account balances, and prepare operational and regulatory reports required for ongoing monitoring.• Maintain complete and organized records to support audits, internal controls, and risk management expectations.• Work closely with team members and internal partners to deliver a consistent customer experience and reduce operational risk.
2026-07-02T00:00:00Z

Operations Support

Saint Paul, MN
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are seeking an office Operations Coordinator to join our team. The ideal candidate will be organized, detail-oriented, and possess strong computer literacy skills. Experience in order entry and office management is a plus. **Responsibilities:**- Facilitating cross-channel feedback from customers and employees to management and executive teams- Working with team leaders, managers and department heads to learn departmental needs and goals- Ensuring that all activities conform to local, federal, industry and company standards- Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made- Identifying and resolving any problems in the production process- Designing and maintaining clear operational guides to ensure consistency of operations- Delivering reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the organization- Collaborating with management and executives to set departmental and organization-wide goals- Manage and coordinate daily operational functions- Handle order entry and processing- Maintain organized files and documentation- Assist with calendar management and scheduling- Support office management tasks- Provide administrative support to the team-Help with high volume recruitment of entry level positions
2026-07-16T00:00:00Z

Operations Specialist

Minneapolis, MN
remote
Temporary to Hire
22 - 23 USD / Hourly
We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively. Responsibilities:• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.
2026-07-17T00:00:00Z