<p><strong>Position: </strong>Patient Access Representative</p><p><strong>Location:</strong> Oakland, CA</p><p><strong>Compensation:</strong> $24–$32/hour (DOE)</p><p><strong>Job Type:</strong> Contract</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a Patient Access Representative to support a healthcare organization in Oakland. This role serves as a key point of contact for patients, providers, and internal departments, helping ensure a seamless patient experience from registration through appointment completion. The ideal candidate is customer-focused, detail-oriented, and experienced in handling insurance verification, patient registration, scheduling, and administrative support in a healthcare setting. This contract opportunity is well-suited for someone who enjoys helping patients navigate the healthcare process while maintaining accuracy and compliance.</p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for patients by answering phones, greeting visitors, scheduling appointments, and providing exceptional customer service.</li><li>Verify insurance eligibility, benefits, authorizations, and patient demographic information to ensure accurate registration and billing processes.</li><li>Process patient registrations, maintain electronic medical records, obtain required documentation, and ensure data accuracy within healthcare systems.</li><li>Coordinate with providers, insurance companies, and internal departments to resolve authorization issues, coverage questions, and patient account discrepancies.</li><li>Maintain compliance with HIPAA regulations and organizational policies while documenting patient interactions and supporting daily administrative operations.</li></ul><p><br></p>
We are looking for a Medical Claims Representative to join our team in Pleasanton, California in a Contract to Permanent role. This position is ideal for someone with experience handling medical claims, billing activity, and insurance-related documentation in a fast-paced environment. The person in this role will support accurate claim review and member-related processing while communicating clearly with Spanish-speaking members and internal teams. Success in this position requires strong knowledge of medical terminology, benefit plans, and claims administration procedures.<br><br>Responsibilities:<br>• Review, evaluate, and process medical claims with close attention to accuracy, completeness, and applicable coverage details.<br>• Enter and maintain member, enrollment, beneficiary, and medical information within internal claims systems while following established procedures.<br>• Verify insurance details and confirm benefit eligibility to support timely and correct claim handling.<br>• Interpret billing information, coding details, and supporting documentation to determine appropriate claim outcomes.<br>• Communicate with members, providers, and internal partners regarding claim status, required documentation, and benefit-related questions.<br>• Assist Spanish-speaking members by providing clear and thorough support in both English and Spanish.<br>• Apply working knowledge of healthcare benefits, policies, and regulatory guidelines when reviewing claim activity.<br>• Escalate complex or legally sensitive claim matters to leadership when additional review or direction is needed.
<p><br></p><p>Key Responsibilities</p><ul><li>Welcome patients and visitors in a professional and courteous manner.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls and respond to patient inquiries.</li><li>Verify patient information, insurance details, and update medical records.</li><li>Process patient check-in/check-out and collect payments as required.</li><li>Maintain confidentiality and comply with privacy regulations.</li><li>Provide administrative support to clinical staff as needed.</li></ul>
<p><br></p><p>Key Responsibilities</p><ul><li>Welcome patients and visitors in a professional and courteous manner.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls and respond to patient inquiries.</li><li>Verify patient information, insurance details, and update medical records.</li><li>Process patient check-in/check-out and collect payments as required.</li><li>Maintain confidentiality and comply with privacy regulations.</li><li>Provide administrative support to clinical staff as needed.</li></ul>
We are looking for a Patient Admin Specialist (PAS) to support front-desk operations and patient registration activities in an outpatient clinic in Newark, California. This Long-term Contract position plays an important role in creating a smooth patient experience by coordinating appointments, assisting with scheduling needs, and handling essential administrative work. The ideal candidate is organized, service-focused, and comfortable managing multiple tasks while communicating effectively with patients, providers, and clinic staff.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, billing, and scheduling.<br>• Coordinate new patient intake and assist with surgery scheduling to help maintain efficient clinic flow and timely access to care.<br>• Work closely with providers and internal teams to align appointment calendars with clinical preferences and respond appropriately to urgent scheduling needs.<br>• Support patient and physician communication by using approved reference materials, office tools, and documentation systems.<br>• Handle day-to-day clerical duties such as maintaining records, updating internal databases and directories, and completing required administrative forms.<br>• Respond to non-clinical inquiries received through CRM platforms and patient messaging channels, escalating issues when additional support is needed.<br>• Manage incoming and outgoing office documents, including faxes, mail, and clinic files, to ensure accurate processing and record retention.<br>• Contribute to a high standard of service by maintaining professionalism, accuracy, and responsiveness in daily clinic operations.
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in Newark, California. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling, documentation, and communication organized and accurate. The person in this role will help coordinate appointments, assist with non-clinical patient inquiries, and provide dependable administrative support that keeps daily clinic operations running smoothly.<br><br>Responsibilities:<br>• Welcome patients upon arrival, manage check-in and check-out activities, and address routine questions related to appointments, billing, and visit logistics.<br>• Coordinate new patient intake and assist with surgery and clinic scheduling while aligning appointments with provider preferences and urgent patient needs.<br>• Respond to non-clinical messages and CRM inquiries in a timely manner, forwarding matters that require additional attention to the appropriate team members.<br>• Support providers and patients by using approved resources, reference materials, and office tools to facilitate clear communication and efficient service.<br>• Maintain accurate clinic records by updating databases, organizing documentation, and processing internal administrative forms as needed.<br>• Handle incoming faxes, mail, and clinic correspondence, ensuring materials are routed, distributed, and filed correctly.<br>• Monitor front-office workflows and contribute to a high standard of service across daily patient registration and administrative operations.<br>• Use phone and computer systems effectively to manage communications, document information, and support the overall needs of the outpatient practice.
<p>We are looking for a Customer Support Admin to provide responsive front-line assistance for users and help resolve everyday technical issues in a detail-oriented and efficient manner. This Long-term Contract position is based fully remote and is ideal for someone who communicates clearly, stays organized, and approaches problems with sound judgment. The role combines hands-on customer support, accurate recordkeeping, and thorough documentation to ensure a reliable support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle protected health information (PHI) and sensitive practice data </li><li>Enter and update customer records </li><li>Draft concise, empathetic, jargon-free email updates to customers </li><li>Track progress and maintain accurate case notes</li><li>Flag missing information or process gaps for manager review </li><li>De-escalate frustrated customers with professionalism and empathy </li></ul>