8 results for Customer Support Agent in Dover, DE

Customer Service Representative We are offering a contract to permanent employment opportunity for a Customer Service Representative in Lewes, Delaware, United States. As a Customer Service Representative, your main function will revolve around managing patient access, ensuring accurate data entry, and delivering high-quality customer service. Responsibilities:• Handle the operations of the telephone switchboard for incoming, outgoing, and inter-office calls• Manage pre-registration for patient accounts before their visits, including making inbound and outbound calls to gather demographic, insurance, and other patient information• Provide detailed instructions to patients and resolve their inquiries• Carry out medical necessity/compliance checks and use an overlay tool as required• Manage patient financial liabilities, including collecting point of service collections and past due balances• Implement payment plans as needed• Utilize Microsoft Excel and Word for various tasks• Schedule appointments as per requirement.

Customer Service Representative Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These permanent roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a permanent employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.

Customer Service Representative Robert Half is partnering with a reputable healthcare organization in Millville, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide permanent hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.

Customer Service Representative We are in search of a Customer Service Representative to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity. Responsibilities:• Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction• Utilize various computer systems and applications to gather necessary information efficiently• Collaborate with team members and other departments to resolve complex customer issues• Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns• Accurately document customer interactions and update customer accounts in the system• Stay up-to-date on product knowledge, industry trends, and company policies• Meet performance metrics and quality standards set by the company• Handle a high volume of inbound calls with a positive attitude• Assist customers by providing product information and offering solutions to ensure customer satisfaction• Process customer applications and maintain accurate customer records.

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in Wilmington, Delaware. In this role, you will be assisting with device support, managing accounts, and providing excellent customer service in the tech industry. This is an on-site position where you'll utilize your skills in Android Development, Cisco Technologies, Citrix Technologies, and more. Responsibilities: • Provide efficient support for various devices including Android, Mac, and Apple Devices • Utilize Microsoft and Excel for account management and data processing • Handle account creation and removal in a timely and accurate manner • Apply knowledge of Cisco and Citrix Technologies to troubleshoot and resolve issues • Ensure proper configuration management and deployment of computer hardware • Use Active Directory for account management and access control • Assist with Windows 10 issues and provide necessary updates • Maintain accurate customer records and respond to customer inquiries promptly • Monitor customer accounts and take appropriate action when needed.

Payroll Analyst We are offering an exciting opportunity for a Payroll Analyst to join our team in NEW CASTLE, Delaware. In this role, you will be responsible for ensuring the accurate and efficient processing of payroll transactions and maintaining compliance with payroll laws and best practices. This position is integral to our finance and human resources functions and requires a strong customer service focus. Responsibilities: • Accurately process payroll transactions, including salaries, benefits, garnishments, taxes, and other deductions. • Ensure timely updates to payroll, including new hires, terminations, and changes to pay rates. • Develop and provide payroll reports and analytics for internal and external stakeholders. • Assist in quarterly and annual balancing to ensure accurate tax returns. • Contribute to 401(k) funding, review, and audit processes. • Maintain compliance with federal, state, and local payroll, wage, and hour laws and best practices. • Address and resolve outstanding tax agency inquiries in collaboration with our payroll vendor. • Facilitate audits by providing necessary records and documentation to auditors. • Recommend updates to payroll processing software, systems, and procedures. • Assist in creating and maintaining documentation of current Payroll SOPs and internal checklists. • Perform other finance and human resources duties as assigned.

Grant Accountant Growing client within the Academia field is looking to hire a Grant Accountant with proven experience using university or college accounting systems. In this role, you will be responsible for compliance, budgeting, preparing federal grant packages, preparing journal entries, communicating with principal investors, reconciling payroll and cash disbursement, reviewing purchase order liquidation, maintaining student accounts, developing grant budgets, auditing financials for grant programs, reconciling grants to the general ledger, overseeing accounts payable/receivable balances, preparing compliance reports, and coordinating client meetings regarding financials. The ideal Grant Accountant for this role should have excellent time management abilities, proven ERP skills, and strong month end close experience. Responsibilities: • Execute post-award functions related to grants, including budget and expense analysis, reconciliations, and financial reporting.• Maintain regular communication with principal investigators for problem resolution and information gathering.• Support the education and training of principal investigators and administrators.• Provide technical resources for unit staff members.• Collaborate with the Office of Sponsored Programs and funding agency to ensure seamless services from pre to post-award.• Execute tasks associated with the general ledger of the University accounting system.• Reconcile payroll and cash disbursement accounts related to restricted funds.• Compile data and maintain appropriate documentation for each grant-related award.• Attend professional training to stay current with the latest accounting methods, principles, and practices.• Interface with internal and external departments and organizations.• Represent the Director of Restricted Accounting in their absence. • Utilize accounting software systems, enterprise resource planning, and grant management tools efficiently.

Portfolio Assistant Reputable, financial services firm seeks a Portfolio Assistant with proven expertise handling investments and financial models. This role will involve, overseeing trade transactions, account reconciliations, preparing client annual reviews, managing portfolio performance, leading a team of accounting professionals, managing the month close process, coordinating annual audits, identifying and resolving discrepancies, and interface with regulatory agencies as necessary. The ideal Portfolio Assistant for this role should have excellent analytical skills, great research abilities, and in-depth knowledge of industry trends and compliance updates. Primary Responsibilities· Analyzing financial reports· Monitoring internal/external investments· Account Reconciliation· Portfolio Management· Assist with the annual audit process· Supervise reconciliation of investment portfolios· Gather treasury filings as needed· Technology Utilization· Maintain strong client relationships· Risk Management