91 results for Customer Service in Delray Beach, FL

Customer Service Representative We are seeking a Customer Service Representative based in Medley, Florida, United States, who will be a part of our dynamic team in the industry. The role offers a long term contract employment opportunity where you will primarily be assisting customers over the phone, resolving their issues pertaining to orders and maintaining effective communication through various channels. Responsibilities: • Provide prompt and effective assistance to customers over the phone concerning their orders. • Demonstrate empathy and understanding while dealing with customer queries and complaints. • Learn and adapt quickly to the changing needs of the job and the customers. • Ensure punctuality and consistency in work schedules. • Efficiently handle multiple tasks such as answering calls and responding to emails simultaneously. • Display proficiency in typing with a speed of 40+ wpm. • Be flexible with work shifts, willing to work either 9-5:30pm or 10:30-7pm from Monday to Friday. • Display the ability to work comfortably in a fast-paced environment. • Leverage bilingual skills to cater to a diverse range of customers, if applicable.

Customer Service We are excited to offer a unique opportunity for a dedicated and reliable Customer Service Representative to join our team during the overnight shift. This role is perfect for someone who thrives in a fast-paced environment and is committed to providing excellent customer support during off-hours. As an overnight representative, you will ensure that our customers receive timely, efficient, and friendly service at all hours of the day and night. Key Responsibilities:<ul><li>Responding to customer inquiries via phone, email, and live chat during overnight hours, providing timely and accurate assistance</li><li>Resolving customer issues and complaints in a professional and empathetic manner, ensuring customer satisfaction</li><li>Assisting customers with product or service information, troubleshooting, and processing orders or returns</li><li>Documenting and tracking customer interactions in the CRM system, ensuring accurate and detailed records</li><li>Escalating complex issues to the appropriate department or management when necessary</li><li>Maintaining a deep understanding of company products, services, and policies to assist customers effectively</li><li>Collaborating with team members to ensure smooth handoffs and consistent service quality</li><li>Identifying opportunities to improve customer service processes during overnight hours</li></ul>

Customer Service We are excited to offer an opportunity for a friendly and solution-oriented Customer Service Representative who is eager to make a difference within a growing international organization. This role involves providing exceptional support to customers, addressing their inquiries, resolving issues, and ensuring a positive experience with the company. Key Responsibilities:<ul><li>Responding to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolving customer complaints and issues by providing appropriate solutions or escalating when necessary</li><li>Assisting customers with product or service information, troubleshooting, and technical support</li><li>Processing orders, returns, and exchanges, ensuring accurate data entry and tracking</li><li>Documenting and maintaining records of customer interactions and feedback</li><li>Collaborating with other departments to ensure customer issues are resolved efficiently</li><li>Identifying opportunities to improve customer service processes and contributing to team success</li><li>Maintaining knowledge of company products, services, and policies to effectively assist customers</li></ul>

Customer Service Representative M-F 8:00am-5:00pm (will be on call after hired) $18.00-24.00Bilingual strong organizational skills, sense of urgency, proficient with computers, some excel, collections experience, calls and dispatching. Customer Service Representative, Answering Inbound Calls, Call Center Customer Service, Customer Service, Data Entry

Customer Service Representative Robert Half has an exciting opportunity for a highly skilled and articulate Customer Support Specialist to join a well-respected non-profit organization. If you’re looking to use your social skills to contribute to a meaningful cause and help support the growth of a fantastic business, this could be the role for you! What you’ll be doing every day as a Customer Support Specialist:<ul><li>Manage both inbound and outbound calls daily</li><li>Provide friendly, accurate, and timely customer service</li><li>Review medication orders with patients, covering details like cost, insurance coverage, shipping options, etc.</li><li>Perform other related duties as assigned</li></ul>

Customer Service Specialist Robert Half is thrilled to offer an opportunity for a skilled Customer Support Specialist to join a dynamic non-profit organization. If you're looking to make a difference while using your communication skills to help a meaningful cause, we’d love to hear from you! As a Customer Support Specialist, your role will include:<ul><li>Providing exceptional service and support to customers via phone and email</li><li>Addressing inquiries about products, services, and account details in a professional and timely manner</li><li>Assisting clients with troubleshooting and resolving issues related to their accounts</li><li>Collaborating with internal teams to ensure customer satisfaction and smooth service delivery</li><li>Updating and maintaining customer records accurately in the system</li><li>Ensuring that each interaction aligns with the non-profit’s mission and values</li></ul>

Product Support Specialist Robert Half is assisting our client in hiring for a Technical Customer Support Specialist for a long-term contract-to-hire position onsite in Coral Springs, FL. In this role, you will be responsible for answering incoming calls, processing various authorizations, and providing high-level customer support. Your expertise in managing multiple tasks, maintaining detail orientation, and excellent communication skills will be integral to your success. If you or someone that you know is interested, apply today! Responsibilities: • Answering all incoming calls and providing Level 1 customer support via email and/or phone.• Efficiently and accurately processing return material authorizations (RMAs), repair authorizations (RAs), and other related tasks.• Ensuring orders placed via email, Purchase Order, or the Ecommerce site are entered into our internal system in a timely manner.• Communicating proactively with customers, providing updates and notifications of orders, delays, or additional information needed for a purchase.• Keeping the internal database updated with accurate client information.• Handling return requests, call tags, and shipment changes for outbound orders effectively.• Escalating complaints or issues to the appropriate team member immediately when not equipped to resolve them.• Selling products off a rate card provided and approved by Leadership.• Developing an understanding of the industry to provide high-level support to customers.• Maintaining a polite, helpful, and detail-oriented demeanor at all times.

401k/S125 Service Associate I We are on the search for a 401k/S125 Service Associate I to be a part of our team in the Payroll Services industry, based in West Palm Beach, FL. In this role, your primary function will be to handle customer applications, keep meticulous records, and address customer inquiries, all while monitoring customer accounts and taking necessary action. This job offers a long-term contract employment opportunity. Responsibilities: • Accurately and efficiently process customer credit applications related to 401k and S125 services.• Maintain precise records of customer credit details.• Handle and resolve any customer inquiries related to 401k and S125 services.• Monitor customer accounts to ensure accuracy and prompt action when necessary.• Administer 401k - RRSP operations as per the set guidelines.• Make sure all customer credit records are up-to-date and accurate.• Take necessary action in case of discrepancies in customer accounts.• Manage customer interactions professionally and effectively.• Ensure compliance with all relevant regulations and standards in the 401k and S125 service provision.• Work towards achieving customer satisfaction and maintaining long-term customer relationships.

Receptionist We are offering a short term contract employment opportunity for a Receptionist in Miami Lakes, Florida. This role is central to our operations, providing customer service and administrative support. You will be the first point of contact for our clients and responsible for maintaining an organized and efficient workplace. Responsibilities: • Answer and direct incoming calls utilizing a multi-line phone system • Provide excellent customer service, addressing client inquiries and concerns promptly • Perform data entry tasks, updating and maintaining customer records accurately • Manage email correspondence, ensuring timely responses and appropriate follow-up • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform various administrative tasks • Organize files and documents to ensure easy retrieval and efficient record-keeping • Coordinate and schedule appointments, ensuring efficient time management • Operate switchboards, managing phone lines effectively • Utilize interpersonal skills to build and maintain detail oriented relationships • Perform other receptionist duties as required.

Receptionist We are offering a long-term contract employment opportunity for a Receptionist in Miami, Florida. This role is essential in our day-to-day operations, ensuring that all administrative tasks are completed efficiently and effectively. As a Receptionist, you will primarily be responsible for managing the multi-line phone system, providing superb customer service, and handling various clerical functions. Responsibilities: • Effectively manage a multi-line phone system, ensuring all incoming calls are handled promptly and professionally • Deliver excellent customer service, addressing customer inquiries and resolving issues in a timely manner • Perform data entry tasks with a high level of accuracy and attention to detail • Manage email correspondence, responding to inquiries and forwarding messages as appropriate • Utilize Microsoft Word, Excel, and Outlook to perform various administrative tasks • Maintain an organized filing system, ensuring all documents are easily accessible • Schedule appointments, coordinate meetings, and manage the company calendar • Leverage interpersonal skills to communicate effectively with team members and clients • Assist with various administrative tasks as needed.

Receptionist We are offering a permanent employment opportunity for a Receptionist in Miami, Florida. As a Receptionist, you will be the initial point of contact for our clients and visitors, in addition to providing administrative support. This role involves tasks such as handling incoming calls, managing mail packages, and maintaining office supplies. Responsibilities: • Ensure a positive and detail oriented first impression by greeting and welcoming visitors • Transfer incoming calls to the right staff and take detailed messages • Keep the reception area clean and organized at all times • Oversee incoming and outgoing mail, packages, and deliveries • Provide accurate information to inquiries via email, call, or in person • Carry out data entry tasks and prepare necessary documents • Schedule appointments and organize files efficiently • Handle supply inventory and replenish as required • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks • Deliver excellent customer service and maintain effective interpersonal communication.

Communication Specialist-Production We are offering a long-term contract employment opportunity for a Communication Specialist-Production in Juno Beach, Florida. In this role, you will support and develop best-in-class video productions for business unit clients, manage client relationships, and support A/V requirements, among other responsibilities. Responsibilities:• Support and develop initiatives of video productions for both internal and external communications• Conduct project planning and coordination• Develop creative designs and scripts for effective storytelling• Carry out videography, field production work, editing, and post-production activities• Manage contractor/vendor relationships• Ensure completed productions achieve defined communication and business objectives• Handle A/V requirements including equipment management, troubleshooting, and providing technical support for webcasts, telephone bridges, and special live events• Keep updated on the latest video delivery systems and maintain the library of existing visual digital content• Travel as required for project needs• Exhibit strong dedication to customer service, flexibility, and enthusiasm for meeting the demands of internal clients.

Administrative Assistant We are offering a permanent employment opportunity for an Administrative Assistant role in Doral, Florida, United States. This role requires a high level of organization, detail-orientation, and the ability to handle various administrative tasks within a dynamic setting. As an Administrative Assistant, your key responsibility will be to manage customer inquiries, maintain precise customer records, and process customer applications with accuracy and efficiency. Responsibilities • Accurately and efficiently process customer applications • Maintain and update customer records in an accurate manner • Handle inbound and outbound calls to resolve customer inquiries • Perform data entry tasks with a high level of accuracy and speed • Schedule appointments and manage the calendar effectively • Provide exceptional customer service through phone and email correspondence • Utilize Microsoft Excel, Outlook, PowerPoint, and Word to complete tasks efficiently • Use QuickBooks for various administrative tasks • Manage bilingual Spanish communication to cater to a diverse customer base.

Administrative Assistant We are offering a contract-to-hire employment opportunity for an Administrative Assistant/Data Entry Clerk in the Engineering industry, based in Fort Lauderdale, Florida. The selected candidate will be tasked with supporting day-to-day operations, including data entry tasks, clerical duties, project coordination, and Responsibilities: • Efficiently process new projects into the system• Manage ongoing projects effectively• Handle data entry tasks and maintain accuracy• Utilize Microsoft Excel for spreadsheet management• Schedule appointments and maintain an organized calendar• Answer inbound calls and provide excellent customer service• Maintain detail oriented email correspondence• Use Microsoft Outlook, PowerPoint, and Word as needed• Assist with ad-hoc administrative tasks as required

Communication Specialist, Assoc We are offering a long term contract employment opportunity for a Communication Specialist, Assoc based in Juno Beach, Florida. This role is pivotal in our team, helping to carry projects from conception through to successful completion. You will play an integral part in developing and executing communication plans to support business objectives, understanding client needs and developing communication solutions. Responsibilities • Assist in developing and executing communication plans and initiatives that align with business objectives • Play a key role in communication planning and the development of key messages • Utilize research and analytics to inform planning and messaging strategies • Ensure all tasks are carried out following established processes and procedures • Maintain a strong commitment to customer service, remaining adaptable and flexible to meet the needs of internal clients • Demonstrate strong writing, verbal, editing and presentation skills in all communications • Utilize metrics to track performance and progress of initiatives • Show a strong dedication to maintaining great relationships with clients and co-workers • Demonstrate creative thinking and problem-solving abilities in a dynamic, fast-paced environment • Conduct market research and analytics as necessary to inform strategies • Balance multiple tasks and maintain high performance under pressure.

Over Night Call Center Rep. - Bilingual -English and Spanish Location: 33181 / North Miami - MUST BE ABLE TO WORK ONSITE – THIS IS NOT REMOTEPay: $21 temp / Up to $23.50 perm Different days between - 9PM – 5:30AM – 40 hours a week Large company looking for Call center representatives Duties:<ul><li>Must be bilingual – English and Spanish </li><li>Must be able to work overnight</li><li>Strong communication skills</li><li>Customer Service experience a plus </li><li>Ability to remain calm and empathetic to callers</li><li>Must be able to interview and start working immediately </li></ul>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072

Receptionist We are looking for a friendly, professional, and highly organized individual to serve as a Receptionist for our growing company. This position is perfect for someone who thrives in a fast-paced environment, enjoys interacting with people, and has a passion for providing exceptional customer service. As the first point of contact, you will play a key role in creating a positive experience for visitors and employees alike.Key Responsibilities<ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and direct incoming calls to the appropriate department or individual</li><li>Manage office schedules and appointments</li><li>Handle incoming and outgoing mail and packages</li><li>Maintain a clean and organized reception area</li><li>Assist with administrative tasks as needed, such as data entry, filing, and preparing documents</li><li>Provide general information about the company to visitors, clients, and employees</li><li>Coordinate with other departments to ensure smooth office operations</li><li>Assist with scheduling meetings and booking conference rooms</li><li>Perform other clerical duties as assigned</li></ul>

UT-LGR-9113-Contract Administrator II-ADV We are seeking a Contract Administrator II to join our team in Miramar, FL. In this role, you will be functioning as the primary liaison for contracting matters, ensuring compliance with the agreed terms and conditions, company policies, and financial objectives. You'll be working closely with various internal departments, as well as with our government and commercial customers. Responsibilities: • Develop and maintain a cooperative relationship with our large aerospace manufacturer customer, managing the contractual aspects.• Promptly review incoming paperwork, ensuring units are inducted within 24 hours of receipt, and appropriately manage non-product components.• Collaborate with the customer for quote approvals, resolving overdue accounts receivable issues, and obtaining necessary information to process units.• Ensure contractual obligations and requirements are adequately disseminated.• Cooperate with International Trade Compliance to ensure all import/export regulations are adhered to.• Comprehend and support internal financial goals, including milestones, progress payments, payment terms, and cash collection.• Coordinate hardware demand with the customer and the demand management team.• Use your skills in Microsoft Excel, SAP R/3, and Microsoft PowerPoint to manage and analyze data.• Ensure compliance with all company policies and regulations, using your knowledge in Compliance, Finance, and Engineering.• Use your Leadership Skills to guide the team and contribute to Operations and Training.

Receptionist We are excited to offer an excellent opportunity for a friendly, professional, and detail-oriented Receptionist to be the first point of contact for visitors and clients at our fast-growing international company. This role involves managing the front desk, providing outstanding customer service, and ensuring a smooth and welcoming experience for all visitors, clients, and employees. Key Responsibilities:<ul><li>Greeting and directing visitors in a courteous and professional manner</li><li>Managing phone calls, emails, and inquiries, directing them to the appropriate department or individual</li><li>Scheduling appointments and managing calendars for team members</li><li>Handling office administrative tasks such as managing office supplies, filing, and maintaining a clean, organized reception area</li><li>Assisting with mail and package distribution</li><li>Coordinating meeting room bookings and ensuring necessary arrangements are made</li><li>Supporting various administrative tasks, including document preparation, data entry, and handling office correspondence</li><li>Maintaining a secure and welcoming environment for employees and visitors alike</li></ul>

Logistics Analyst We are on the lookout for a Conference Coordinator to join our new Miami office located in the heart of Brickell. This new Coordinator will have a pivotal role in our operations, focusing on optimizing our schedules, events, and ensuring efficient customer service. This role requires proficiency in EXCELLENT communication, both written and spoken and the ability to work independently and across departments including IT as well as book purchases with services and vendors. The ideal candidates will have impeccable timing and problem solving skills. This is a full time opportunity with benefits and competitive compensation. Responsibilities:• Previous experience in related industries such as hotels, corporate settings, hospitality, and large event management • Ensure accuracy and timeliness with orders, vendors, and events • Handle client and vendor inquiries, ensuring high-quality customer service• Maintain and update accurate schedules with online reservations systems • Respond to internal and external customers quickly, and efficiently. • Must have EXCELLENT communication in both English and Spanish • Communicate effectively with team members and other stakeholders to facilitate operations.Qualified candidates please apply and reach out to Stefanie Furniss 786-897-7903

Inventory Analyst We are offering an exciting opportunity for an Warehouse Specialist in Opa Locka, Florida. This role operates within the industry of Commercial equipment and has heavy inventory and ERP involvement with an emphasis on SAP. As an Warehouse and Inventory lead you will be expected to utilize your skills to manage and analyze our inventory processes, ensuring efficient operations. Responsibilities: • Utilize ERP systems such as SAP to manage and analyze inventory • Operate forklifts safely and efficiently as part of the inventory management process (certification required) • Conduct regular audits to ensure the accuracy and integrity of the inventory • Implement ERP solutions to improve inventory management processes • Communicate effectively with team members and other departments regarding inventory matters • Provide excellent customer service by promptly and accurately responding to inquiries related to inventory • Employ effective collection processes to handle customer accounts. ALL experience in CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS at 786-897-7903

Collections/AR Job Title: Collections Specialist (Bilingual a Plus)Job Summary: The Collections Specialist is responsible for managing overdue accounts and ensuring timely collection of outstanding payments. This role requires excellent communication skills, the ability to negotiate payment plans, and experience in managing collections activities. Bilingual skills are a plus to assist with a diverse customer base.Key Responsibilities:<ul><li>Contact customers to collect overdue payments via phone, email, or written communication.</li><li>Negotiate payment arrangements and follow up to ensure payments are received on time.</li><li>Maintain accurate records of customer interactions and collection efforts.</li><li>Work with internal departments to resolve payment issues and discrepancies.</li><li>Prepare reports on the status of collections and outstanding accounts.</li><li>Collaborate with management to develop and implement effective collection strategies.</li><li>Follow company policies and legal regulations related to collections.</li><li>Bilingual ability (Spanish/English) preferred to communicate with a diverse customer base.</li></ul>

Order Processing- EDI Job Title: Order Processing SpecialistLocation: Miami-Dade AreaJob Description:We are seeking a detail-oriented Order Processing Specialist to manage and process customer orders accurately and efficiently. The ideal candidate will have strong data entry skills, excellent organizational abilities, and experience with order management systems.Key Responsibilities:<ul><li>Process and verify customer orders in a timely manner</li><li>Ensure order accuracy, including pricing, quantities, and shipping details</li><li>Communicate with customers regarding order status, delays, or issues</li><li>Coordinate with warehouse and shipping teams for order fulfillment</li><li>Maintain accurate records of transactions and inventory updates</li><li>Resolve order discrepancies and customer inquiries promptly</li></ul>

Property Administrator We are seeking a Property Administrator to join our team in the Real Estate Property/Facilities Management industry, based in Miami, Florida. As a Property Administrator, your role will involve handling customer and vendor related tasks, ensuring that all administrative duties are performed accurately and efficiently, and providing excellent customer service. This role offers a contract to permanent employment opportunity. Responsibilities: • Accurate processing and maintenance of customer credit applications • Updating customer and vendor information in the system • Prioritizing and escalating important issues as needed • Assisting with the execution of general mail outs • Active participation in necessary meetings • Keeping track of all calls that require further action • Providing clerical support as directed by the management • Ensuring the reception area and conference room are well-kept and stocked with necessary stationery and materials • Utilizing Accounting Software Systems, CRM, and JD Edwards EnterpriseOne for various tasks • Handling billing functions and managing accounts payable and receivable • Assisting in budget processes and property management tasks.

HR Administrative Assistant We are offering a long-term contract employment opportunity for an HR Administrative Assistant in Palm Beach Gardens, Florida. In this role, you will play a key role in our HR team, providing administrative support and ensuring the smooth running of the HR department in a fast-paced environment. Responsibilities: • Handle incoming and outgoing communications, including telephone calls and mail • Accurately maintain and update HRIS system and other HR records • Provide support for inbound calls, efficiently answering and directing queries • Utilize Microsoft Excel and other software for HR administration tasks • Coordinate and direct visitors within the workplace as required • Manage office supplies and place orders as necessary • Perform accurate typing and filing tasks to support the HR department • Distribute faxes within the team and handle backup technologies • Provide backup support for other administrative desks when needed • Assist with leave administration and other specific HR tasks as required.