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9 results for Sr Customer Service Representative in DeKalb, IL

Customer Service Representative

Des Plaines, IL
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a customer-focused team member to support a busy banking contact center in Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can provide a positive experience for customers calling about online banking concerns. The role is fully on-site and centers on documenting customer-reported issues accurately and routing details to the appropriate internal team for follow-up. Responsibilities: • Respond to a high volume of inbound customer calls related to online banking access and account service concerns. • Gather clear and complete details about each customer issue, recording notes with accuracy for internal review. • Forward documented cases to the appropriate support personnel for resolution when troubleshooting is not handled within this role. • Deliver courteous, attentive service on every interaction while helping customers feel heard and supported. • Enter and maintain customer information and service details within internal systems to ensure proper tracking. • Manage call flow efficiently throughout the workday while meeting service expectations in an on-site call center setting. • Support banking service operations by escalating concerns promptly and following established handling procedures.
2026-08-06T00:00:00Z

Sr. Accountant

Arlington Heights, IL
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a detail-oriented Sr. Accountant to support core accounting operations and help maintain accurate financial reporting for a commercial bank in the northwest suburbs of Chicago, Illinois. This position works closely with senior leadership, including the Chief Financial Officer, and plays an important role in managing reconciliations, reporting cycles, and compliance-related financial activities. The ideal candidate brings sound accounting judgment, strong organizational skills, and the ability to balance multiple priorities in a fast-paced environment. Responsibilities:• Manage daily, monthly, and quarterly accounting activities to ensure records are complete, timely, and accurate.• Prepare journal entries and support the month-end close process, including review of key general ledger accounts.• Reconcile bank accounts, balance sheet accounts, and other financial records to identify and resolve discrepancies.• Produce monthly financial statements and internal reports for leadership, committees, and the board.• Oversee accounts payable processing and perform related reconciliations to maintain accurate liability reporting.• Track fixed assets, monitor investment-related balances, and maintain supporting documentation for reporting purposes.• Contribute to budgeting and forecasting activities by compiling financial data and assisting with analysis.• Support preparation of quarterly regulatory filings and assist with external audits, tax audits, and compliance reviews.• Help strengthen accounting procedures, controls, and policies to promote consistency and adherence to applicable standards.
2026-07-24T00:00:00Z

Sr. Accountant

Elmhurst, IL
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for an experienced Sr. Accountant to join our team in Elmhurst, Illinois on a Contract basis. This role will focus on supporting client payroll and accounting conversion initiatives, ensuring financial data is transitioned accurately and efficiently across platforms. The ideal candidate brings strong accounting knowledge, hands-on payroll experience, and the ability to manage several client projects while maintaining a high level of accuracy and service. Responsibilities:• Lead client payroll account setups and transitions into the designated payroll platform, ensuring complete and accurate data configuration.• Review, organize, and validate payroll details such as employee records, tax settings, deductions, benefits, and direct deposit information before implementation.• Oversee accounting data conversions between desktop and cloud-based systems, including account structures, transaction history, and master file records.• Perform reconciliations, audits, and parallel testing to confirm the accuracy of payroll and financial information before and after go-live.• Investigate data discrepancies, resolve conversion issues, and collaborate with clients and platform support teams to address exceptions.• Support month-end close activities by reviewing general ledger activity, payroll liabilities, journal entries, and account balances tied to conversion work.• Coordinate client meetings, onboarding sessions, and status updates to keep implementation timelines on track across multiple engagements.• Document workflows, checklists, and conversion procedures to strengthen consistency and improve future implementation efforts. The salary range for this position is $30/hr to $40/hr. Benefits are available including medical, vision, and dental, and life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. Learn more at roberthalfbenefits.com/Resources. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-08-12T00:00:00Z

Sr. Accountant

Downers Grove, IL
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for an experienced Sr. Accountant to join a team on a long-term contract assignment. This role is well suited for an accounting specialist who can take ownership of core close activities, maintain accurate financial records, and work effectively in an environment that may involve manual processes. The position will partner with finance and operational stakeholders to support timely reporting, strengthen ledger accuracy, and provide reliable accounting across several balance sheet and inventory-related areas. Responsibilities: • Lead key activities tied to the monthly close cycle and help ensure the general ledger is finalized within established deadlines. • Prepare and examine journal entries, reconciliations, and supporting documentation to confirm completeness and accuracy. • Contribute to the preparation of financial reports and help deliver reporting packages on schedule. • Manage accounting tasks involving cash activity, receivables, fixed assets, lease accounting, and selected inventory transactions. • Monitor bulk wine inventory records, verify quantities and values, and investigate discrepancies when needed. • Support priority inventory accounting work by performing reconciliations, maintaining schedules, and assisting with related analysis and reporting. • Preserve the accuracy of the general ledger and connected subledger activity through consistent review and issue resolution. • Learn current workflows quickly and execute responsibilities effectively in a hands-on setting with limited automation. • Partner with operations and finance teams to gather information, resolve variances, and improve the timeliness of financial data.
2026-08-14T00:00:00Z

Sr. Accountant

Plainfield, IL
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. PositionThis role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team. Responsibilities and core functional areas<ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul>
2026-08-13T00:00:00Z

Sr. Accountant

Carol Stream, IL
onsite
Permanent / Full Time
100000 - 125000 USD / Yearly
We are looking for an experienced Sr. Accountant to support the financial operations of our Carol Stream, Illinois team. This role blends hands-on accounting work with broader business partnership, requiring someone who can manage core reporting activities while contributing insights that support stronger financial performance. The ideal candidate is proactive, collaborative, and comfortable working across accounting, budgeting, and day-to-day administrative processes. Responsibilities:• Prepare monthly financial statements and maintain accurate general ledger activity using Sage 100.• Oversee accounts payable functions and assist with selected accounts receivable tasks to support steady cash flow management.• Develop, track, and refine budgets to help leadership make informed financial decisions.• Partner with HR to support payroll-related coordination and other employee-related administrative processes for a workforce of approximately 35 to 40 employees.• Analyze business results and identify opportunities to improve margins, control costs, and strengthen overall profitability.• Reconcile financial records, review transactions for accuracy, and help ensure timely period-end close activities.• Collaborate with internal stakeholders to provide financial data, answer questions, and support operational planning.• Take initiative on daily accounting priorities while managing multiple responsibilities in a fast-paced environment. Benefits: Competitive salary and performance-based incentivesComprehensive benefits package, including health, dental, vision, and 401(k)PTO and holidaysProfessional development and training opportunitiesA collaborative and dynamic work environment with opportunities for career growth Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-07-20T00:00:00Z

Sr. Accountant

Des Plaines, IL
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
The salary range for this position is $90,000 - $110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job DescriptionThe Sr. Corporate Accountant will work closely with the manager and director of Corporate Accounting to support the operations of the Company’s corporate segment and ensure the accurate and timely reporting of the segment’s monthly financials. The Sr. Corporate Account is responsible journalizing corporate activity, reconciling corporate accounts, investigating and resolving reconciling items and preparing analysis of changes in account positions. Specific Job Function:<ul><li>Prepare and enter journals related cash receipts and payments, operating expense accruals, prepaids, fixed and intangibles assets, corporate allocations and other corporate related activities</li><li>Prepare detailed and organized account reconciliations and investigate and resolve reconciling items in a timely manner</li><li>Analyze and understand significant changes in account balances and prepare clear and concise explanations for monthly segment review</li><li>Prepare and provide requested documentation to internal and external auditors</li><li>Identify and implement month end close and internal control enhancements</li><li>Partner with financial systems team members to maintain and update accounting system’s applications, chart of accounts, and reporting hierarchies</li><li>Implementation new accounting systems and policies within the Corporate segment</li><li>Complete special projects as assigned.</li></ul>
2026-08-05T00:00:00Z

Sr. Accountant

Hinsdale, IL
onsite
Permanent / Full Time
90000 - 115000 USD / Yearly
We are looking for a Senior Accountant to join a growing team in Oak Brook, Illinois. This role is central to producing reliable financial reporting, maintaining accurate general ledger activity, and supporting monthly and annual close processes. The ideal candidate brings strong accounting experience, sound judgment, and the ability to work across departments and with external partners to keep reporting timely and compliant. Responsibilities:• Prepare monthly financial statements and related schedules, ensuring balance sheet and income statement activity is recorded accurately and on time.• Complete bank reconciliations for complex portfolios and investigate variances to maintain the integrity of financial records.• Review general ledger transactions, post journal entries, and confirm accounts are complete, properly classified, and supported.• Coordinate with outside tax and audit professionals by supplying documentation, answering questions, and assisting with annual reporting deliverables.• Record asset acquisitions, funding activity, and disbursements for both new and existing properties or investments.• Partner with teams such as finance and asset management to resolve discrepancies, improve workflows, and strengthen accounting procedures.• Help document accounting policies and business processes to enhance internal controls and support consistent reporting practices.• Assist in developing less experienced accountants through guidance, training, and day-to-day support.• Contribute to audit preparation, including financial statement support and footnote schedules, and participate in special projects as needed. This role offers a salary range of $90,000-$115,000 plus bonus and comes with a full benefits package including: <ul><li>Medical/Dental/Vision insurance (PPO)</li><li>Participation in the company 401(k) plan with a company match</li><li>Vacation Time, Nine Paid Holidays, Three floating holidays per year</li><li>Sick time</li><li>Tuition reimbursement opportunity</li><li>Company-paid life insurance equaling your annual base salary</li><li>Company-paid short-term and long-term disability</li><li>Paid Parental Leave</li></ul>If interested, please contact Brian Keating at 331-264-5688.
2026-07-16T00:00:00Z

Customer Experience Specialist

West Chicago, IL
onsite
Temporary to Hire
21.85 - 23 USD / Hourly
We are looking for a Customer Experience Specialist to support customers and project activity for a construction-related business in West Chicago, Illinois. This contract-to-permanent opportunity is ideal for someone who combines strong service instincts with the ability to stay organized in a fast-paced office setting. The person in this role will help coordinate orders, documentation, and delivery details while serving as a reliable point of contact for customer needs. Success in this position requires clear communication, sound judgment, and confidence working with standard office technology. Responsibilities: • Serve as a primary contact for customers by responding to questions, providing updates, and helping resolve service-related concerns in a thorough manner. • Coordinate delivery schedules and communicate timing, order details, and follow-up information with customers and internal teams. • Prepare, organize, and send drawing packages, submittals, and related project documents to customers with close attention to accuracy. • Enter and maintain records of document activity, customer interactions, and project updates in company systems and files. • Review project drawings and dimensions to support order coordination and identify potential issues; familiarity with architectural plans is helpful in this work. • Troubleshoot routine customer or order problems, assess next steps, and escalate more complex issues when needed. • Support project-related communication to keep customer requests, material needs, and timelines moving forward efficiently.
2026-08-13T00:00:00Z