<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p>The Help Desk Level 2 professional serves as a technical escalation point for resolving moderate to complex IT support issues that cannot be solved by Level 1 support. This role provides hands-on troubleshooting, system administration support, and contributes to the efficiency of the IT support operation. The Level 2 analyst also helps develop and document procedures, mentors Level 1 staff, and ensures high standards of customer service and problem resolution.</p><p>Key Responsibilities:</p><ul><li>Respond promptly to escalated service requests and incidents via phone, email, ticketing system, or in person.</li><li>Diagnose, research, and resolve complex software, hardware, and networking issues, ensuring minimal downtime for end-users.</li><li>Administer user accounts, permissions, and security groups in Active Directory or other corporate systems.</li><li>Support and maintain desktops, laptops, mobile devices, and peripheral equipment including installation, configuration, upgrades, and troubleshooting.</li><li>Escalate unresolved issues to Level 3 or specialized engineering teams when necessary and follow through to resolution.</li><li>Participate in the deployment, setup, and support of new technologies, applications, and hardware (e.g., OS upgrades, software rollouts, hardware replacements).</li><li>Maintain detailed records of work performed in the IT ticketing system and contribute to the knowledge base.</li><li>Create and update technical documentation and user guides as needed.</li><li>Provide training, guidance, and mentorship to Level 1 helpdesk staff.</li><li>Monitor and report on recurring technical issues to identify trends and suggest improvements.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Inventory Analyst to join our team in Opa Locka, Florida. The ideal candidate will excel at managing inventory processes, analyzing data for accuracy, and ensuring the efficient flow of goods and materials. This role requires strong organizational skills, technical expertise, and the ability to collaborate with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze inventory levels to ensure optimal stock availability and minimize excess.</p><p>• Conduct and oversee annual physical inventory counts to ensure accuracy and compliance.</p><p>• Utilize inventory management systems, including SAP, to track and maintain data integrity.</p><p>• Collaborate with purchasing and logistics teams to address discrepancies and improve processes.</p><p>• Research and resolve inventory-related issues, ensuring timely and effective solutions.</p><p>• Support operational needs by providing technical assistance for inventory systems and tools.</p><p>• Communicate with clients and internal teams to address inquiries and provide updates on inventory status.</p><p>• Ensure accurate reporting and documentation of inventory activities and findings.</p><p>• Assist in the development and implementation of strategies to improve inventory accuracy and efficiency.</p><p><br></p><p><strong>QUALIFIED AND INTERESTED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903 </strong></p>
<p>The SQL Administrator is responsible for the installation, configuration, upgrading, administration, monitoring, and maintenance of databases in an organization. They ensure that the databases are secure, backed up, and able to handle the needs of the business. The SQL Administrator also works on performance tuning, data integrity, and provides technical support for database-related tasks. </p><p><strong>Key Responsibilities:</strong> </p><ol><li><strong>Database Management:</strong> </li></ol><ul><li>Install, configure, and upgrade SQL databases (e.g., SQL Server, MySQL, Oracle). </li><li>Maintain database systems by implementing and enforcing database policies and procedures. </li><li>Plan and execute database backups, recovery, and archiving processes. </li></ul><ol><li><strong>Performance Tuning and Optimization:</strong> </li></ol><ul><li>Monitor database performance, troubleshoot issues, and perform tuning. </li><li>Optimize queries, indexes, and other database elements to ensure fast and efficient data retrieval. </li></ul><ol><li><strong>Security Management:</strong> </li></ol><ul><li>Implement and maintain database security, including roles, permissions, and encryption. </li><li>Conduct regular security audits and ensure compliance with security standards. </li></ul><ol><li><strong>Data Integrity and Backup:</strong> </li></ol><ul><li>Ensure the integrity and availability of data through automated backups, replication, and failover procedures. </li><li>Monitor and resolve data corruption issues. </li></ul><ol><li><strong>Technical Support and Troubleshooting:</strong> </li></ol><ul><li>Provide technical support for database-related issues to developers, analysts, and end-users. </li><li>Troubleshoot and resolve database-related problems. </li></ul><ol><li><strong>Database Development:</strong> </li></ol><ul><li>Assist in the design, development, and deployment of new databases and database-driven applications. </li><li>Collaborate with developers to ensure efficient database designs. </li></ul><ol><li><strong>Documentation and Reporting:</strong> </li></ol><ul><li>Maintain accurate documentation of database configurations, processes, and procedures. </li><li>Generate and maintain reports on database performance, security, and utilization. </li><li>Knowledge of Microsoft Reporting systems, is a plus. </li></ul><ol><li><strong>Disaster Recovery Planning:</strong> </li></ol><ul><li>Develop and implement disaster recovery plans for databases. </li><li>Regularly test and update disaster recovery plans. </li></ul><p><br></p>
<p>Our company is seeking a skilled Systems Analyst to join our dynamic team. The ideal candidate will have proven SQL proficiency, with additional skills in Microsoft Excel and VBA. Experience with web development (especially Laravel), artificial intelligence (AI), accounting, and UI/UX design are valued, but not required. You will be responsible for designing, analyzing, and optimizing business systems to improve efficiency and support strategic objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze and optimize existing business systems and processes to meet organizational needs.</li><li>Design and document new system requirements, workflows, and specifications based on business objectives.</li><li>Create and maintain complex SQL queries to extract, analyze, and report on data.</li><li>Build and automate reports, data models, and dashboards using MS Excel and VBA.</li><li>Collaborate across departments to implement technical solutions and resolve system issues.</li><li>Liaise with developers for web application enhancements, with opportunities to work on Laravel-based projects.</li><li>Support AI initiatives by integrating and leveraging AI tools where possible.</li><li>Apply basic accounting concepts when developing solutions for finance-related systems.</li><li>Participate in improving user experience (UI/UX) for internal and external system users.</li><li>Ensure system documentation is accurate and kept up to date.</li></ul><p><br></p>
<p>We are seeking an experienced Business Analyst to help play a pivotal role in digital project success by deeply analyzing organizational challenges and identifying process inefficiencies.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze business processes and identify opportunities for improvement</li><li>Gather, document, and communicate project requirements from stakeholders</li><li>Define technical features and prioritize development efforts</li><li>Facilitate cross-functional collaboration and stakeholder alignment</li><li>Use key metrics for data analysis and reporting to measure project success and ROI</li><li>Support change management for smooth adoption of new tools and processes</li><li>Help mitigate risk and ensure compliance with security, legal, and governance standards</li></ul><p><br></p>
<p>We are seeking an experienced Business Analyst to help play a pivotal role in digital project success by deeply analyzing organizational challenges and identifying process inefficiencies.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze business processes and identify opportunities for improvement</li><li>Gather, document, and communicate project requirements from stakeholders</li><li>Define technical features and prioritize development efforts</li><li>Facilitate cross-functional collaboration and stakeholder alignment</li><li>Use key metrics for data analysis and reporting to measure project success and ROI</li><li>Support change management for smooth adoption of new tools and processes</li><li>Help mitigate risk and ensure compliance with security, legal, and governance standards</li></ul><p><br></p>
<p>We are looking for an experienced Operations Coordinator to help at our world corporate headquarter. This long-term contract role is based in West Palm Beach, Florida, and focuses on ensuring smooth operations, accurate financial reporting, and compliance across insurance-related activities. The ideal candidate will excel in cross-functional collaboration and demonstrate expertise in financial coordination and accounting practices.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with project management teams to manage procurement activities, including purchase order creation and requisition processing.</p><p>• Execute month-end accruals and track insurance expenses to support precise financial reporting.</p><p>• Ensure compliance with accounting standards and company policies by working closely with the accounting team.</p><p>• Maintain and update master data to uphold accuracy across organizational systems.</p><p>• Coordinate with finance, project managers, and site personnel to prepare and distribute memos required under financing agreements.</p><p>• Facilitate the executive signature process for critical documentation and approvals.</p><p>• Organize financial data and oversee insurance tracking systems for streamlined operations.</p><p>• Monitor and validate insurance-related cost flows to ensure accuracy and compliance.</p><p>• Provide detailed cost analysis and financial support to insurance providers and stakeholders.</p>
<p>Our client is looking for an experienced Full Charge Bookkeeper to manage and oversee the accounting operations of our organization. This role is based in Jupiter, Florida, and requires someone with strong attention to detail who can handle a variety of financial tasks with precision and efficiency. The successful candidate will play a key role in maintaining accurate financial records and ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of accounts payable and accounts receivable processes.</p><p>• Perform month-end closing procedures and prepare financial statements.</p><p>• Oversee payroll operations, including supervising employee time tracking and collaborating with a third-party payroll provider.</p><p>• Utilize QuickBooks Desktop, FishBowl, and Excel to maintain accurate financial records and inventory management.</p><p>• Assist with onboarding new employees and maintaining HR files.</p><p>• Perform bank reconciliations to ensure accuracy of financial transactions.</p><p>• Collaborate with the Financial Analyst on accounts receivable, commissions, and sales tax reporting.</p><p>• Monitor and maintain inventory records to support accurate financial reporting.</p><p>• Ensure compliance with company policies and procedures throughout all accounting functions.</p><p>• Provide insights and recommendations to improve efficiency within accounting processes.</p>
