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3 results for Help Desk Analyst in Davenport, IA

PC Technician
  • Iowa City, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled PC Technician to join our team on a contract basis in Iowa City, Iowa. This role involves providing technical support to both local and remote users, ensuring smooth operation of computer systems and applications. If you enjoy solving complex problems and thrive in a fast-paced environment, this opportunity is for you.<br><br>Responsibilities:<br>• Offer technical assistance for Windows operating systems, Microsoft Office Suite, and other software used within the organization.<br>• Diagnose and resolve hardware and software issues for both networked and local devices.<br>• Configure and install Windows OS, printers, and business-related applications.<br>• Troubleshoot and manage Windows 7 systems within an Active Directory framework.<br>• Deliver exceptional customer service through clear communication and effective problem resolution.<br>• Maintain accurate documentation of technical issues and solutions.<br>• Collaborate with team members to address system-related challenges and implement improvements.<br>• Ensure timely responses to user inquiries and support requests.<br>• Test and verify system functionality after repairs and installations.<br>• Assist in identifying opportunities for process optimization within IT operations.
  • 2025-07-14T13:04:49Z
PC Technician
  • Iowa City, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a motivated PC Technician to join our team in Iowa City, Iowa. This contract position requires a proactive individual who enjoys solving technical issues and delivering exceptional customer service. The ideal candidate will thrive in a fast-paced environment where adaptability and attention to detail are key.<br><br>Responsibilities:<br>• Provide comprehensive IT support for Windows operating systems, Microsoft Office applications, and other internal software.<br>• Troubleshoot and resolve technical issues related to networked and local printers, ensuring minimal disruption to operations.<br>• Install, configure, and maintain business applications to meet user needs effectively.<br>• Administer and resolve bugs within Windows 7 systems in an Active Directory environment.<br>• Deliver prompt and attentive customer service to users, addressing their concerns with clarity and efficiency.<br>• Collaborate with team members to identify and implement solutions for recurring technical problems.<br>• Maintain accurate documentation of technical issues and resolutions for future reference.<br>• Assist with basic troubleshooting tasks to ensure system functionality and user satisfaction.<br>• Stay updated with industry trends and best practices to enhance support capabilities.
  • 2025-07-16T14:59:16Z
PC Technician
  • Iowa City, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a success-driven PC Technician to join our team on a contract basis in Iowa City, Iowa. This role involves providing technical support to both local and remote users, ensuring systems and applications operate smoothly. If you enjoy solving problems and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Offer timely support for Windows operating systems, Microsoft Office Suite, and other internal software applications.<br>• Install, configure, and troubleshoot networked and local printers.<br>• Administer Windows 7 systems and resolve issues within an Active Directory environment.<br>• Diagnose and solve technical problems related to Microsoft Office applications.<br>• Deliver exceptional customer service while addressing user inquiries and technical concerns.<br>• Collaborate with team members to identify and implement solutions for system issues.<br>• Maintain accurate records of support activities and resolutions.<br>• Assist with hardware installations, upgrades, and maintenance.<br>• Ensure compliance with company IT policies and procedures.<br>• Provide proactive recommendations to improve system performance and user experience.
  • 2025-07-16T20:49:03Z