22 results for Customer Service Representative in Dallas Tx
Customer Service Representative<p>We are offering a contract to permanent employment opportunity for a Customer Service Representative in Grapevine, Texas 76051. The role involves a variety of tasks within the customer service and insurance claims industry. The Customer Service Representative is expected to manage both inbound and outbound communication with clients, review work submitted for claims, and follow-up on unresolved customer inquiries. This position would train onsite for 2 weeks in Grapevine, TX 76051 and transition to fully remote after successful completion of training. </p><p><br></p><p>Responsibilities:</p><p>• Engage in front-line communication with clients to collect necessary documents.</p><p>• Analyze and evaluate the compliance of submitted claims, forms, and photos.</p><p>• Handle customer inquiries that require additional follow-up to achieve resolution.</p><p>• Fulfill work orders through the timely and accurate evaluation of various data sources.</p><p>• Attend client meetings and conference calls to discuss findings.</p><p>• Participate in calibration sessions related to various products and service deliverables.</p><p>• Utilize strong data entry skills to maintain accurate customer records.</p><p>• Apply critical thinking skills to identify strengths and weaknesses of alternative solutions or approaches to problems.</p><p>• Exhibit strong organizational skills in managing multiple tasks and meeting deadlines.</p><p>• Show initiative in managing workload efficiently and represent the organization professionally.</p>Customer Service RepresentativeWe are offering a contract to permanent employment opportunity for a Customer Service Representative in the Financial Services industry, based in Colleyville, Texas. As a Customer Service Representative, you will be instrumental in handling customer interactions, scheduling important appointments, and ensuring accurate data entry. <br> Responsibilities: • Addressing customer inquiries and providing necessary information. • Handling a high volume of inbound calls. • Responsible for scheduling appointments as per customer requests. • Accurately entering and updating customer data. • Ensuring all customer interactions are properly documented and filed. • Assisting customers with gathering essential information. • Utilizing Microsoft Excel and Word for various tasks. • Managing inbound and outbound calls effectively. • Handling email correspondence with customers. • Overseeing order entries efficiently.Medical Customer Service Rep<p>We are offering a<strong><u> contract to hire Medical Customer Service Rep</u></strong> in the Healthcare and Social Assistance industry, based in <strong><u>Dallas, Texas</u></strong>. The selected candidate will play a crucial role in managing customer inquiries, maintaining customer accounts, and processing customer applications with a strong emphasis on accuracy and efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Manage inbound calls from patients regarding their account balance and statements</p><p>• Facilitate the establishment of patient payment plans</p><p>• Verify patient insurance online and update the information as necessary</p><p>• Process patient payments and maintain accurate records</p><p>• Assist in medical billing and coding activities</p><p>• Handle a high volume of calls and manage communication with distressed patients</p><p>• Collaborate with the team to ensure smooth operations</p><p>• Exhibit empathy and active listening skills when interacting with patients</p><p>• Demonstrate adaptability and receptiveness to constructive feedback</p><p>• Deliver superior customer service in line with industry standards</p><p>• Utilize various computer programs and Microsoft Office Suites for daily tasks</p><p>• Update patient demographics and file insurance documents accordingly</p><p>• Maintain patient collections and address patient concerns promptly</p><p>• Conduct insurance follow-ups and post payments or refunds as needed.</p>Medical Scheduler<p>A client of ours in the medical industry is looking to hire a medical scheduler/appointment confirmations coordinator for their radiology clinic to help schedule/confirm patients for their upcoming radiology appointments. </p><p> </p><p>This position requires an individual who is able to obtain a complete and accurate medical history from patients or family members. This individual should have good organizational skills and must have the ability to follow directions. Must be able to work independently and with team members in a fast paced environment. Required to use telephone and computer extensively. Engages in consistent, professional customer service skills as a representative for the imaging center. Effective use of proper grammar, spelling, medical terminology, and diagnosis coding when obtaining medical histories from patients or their representatives. </p><p> </p><p> </p><p> </p><p>Calls patients to obtain or update medical histories<strong>. </strong></p><p>Is professional and courteous to patients and their representatives.</p><p>Confirms patient appointment time and prep for the exam accurately.</p><p>Works 10 days prior to procedure to allow time for patients to return the call and for prior films or reports (if applicable) to be delivered to the center for comparison.</p><p>Completes assignment or asks for assistance if unable to complete it on time.</p><p>Screens patients for contraindications to MR or CT contrast.</p><p>Advises the MR, CT, and US Departments of potential problems. </p>CSR<p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Resolve customer complaints and concerns with empathy and efficiency</li><li>Provide accurate information about products, services, and company policies</li><li>Process orders, returns, and exchanges as needed</li><li>Maintain customer records and update account information</li><li>Assist in troubleshooting product issues and escalate to the appropriate department when necessary</li><li>Work closely with other teams to ensure customer satisfaction</li><li>Follow up with customers to ensure their issues are resolved</li></ul><p><br></p>Office Manager<p>Join a dynamic and growing company in the home improvement industry! We specialize in providing high-quality replacement windows and doors for residential clients. Our commitment to excellent craftsmanship, exceptional customer service, and innovation makes us a trusted leader in the market. We’re looking for a highly organized and proactive <strong>Office Manager</strong> to oversee day-to-day operations and ensure the smooth functioning of our office and administrative processes.</p><p>As the Office Manager, you will be the backbone of our office operations, playing a critical role in supporting the team and keeping everything running efficiently. The ideal candidate is an organized, detail-oriented professional who thrives in a fast-paced environment. This role requires a combination of administrative, financial, and interpersonal skills to manage operations, coordinate schedules, maintain records, and provide excellent customer support.</p><p>This is a direct hire opportunity with a client of ours in Carrollton TX 75006.</p>Bilingual Japanese Receptionist<p>We are offering a <strong><u>direct hire/permanent </u></strong>Receptionist role for a real estate firm located in <strong><u>Dallas, Texas</u></strong>. This role is crucial in ensuring a positive experience for clients, visitors, and employees, while effectively supporting the daily operations of our office.</p><p><br></p><p>Responsibilities</p><p>• Act as a friendly and detail-oriented first point of contact, greeting and assisting visitors, clients, and employees.</p><p>• Facilitate seamless communication by managing phone calls, emails, and in-person inquiries.</p><p>• Ensure smooth daily operations by maintaining an organized reception area, scheduling appointments, and managing office supplies.</p><p>• Provide administrative support, which includes data entry, filing, and handling mail and packages.</p><p>• Deliver exceptional customer service by addressing inquiries and directing visitors to the appropriate personnel.</p><p>• Coordinate meetings by scheduling and preparing conference rooms, setting up necessary materials, and arranging refreshments as required.</p><p>• Foster strong relationships by understanding and respecting clients' cultural and business etiquette.</p><p>• Utilize bilingual abilities to interact and communicate effectively in both Japanese and English.</p>Tax Preparer<p>Are you passionate about providing accurate and efficient tax preparation services? Do you thrive in a dynamic environment where your expertise in tax laws and regulations makes a real difference for clients? If so, we invite you to apply for the position of Tax Preparer at our esteemed and fast growing firm. </p><p> This position is based in Keller or Hurst, and Southlake, TX, providing an opportunity to work in diverse communities and expand your detail oriented network. </p><p> Job Description: </p><p> As a Tax Preparer, you will play a pivotal role in our client-centric approach to tax services. Your responsibilities will include: </p><p> Conducting thorough client interviews to gather necessary tax information and ensure compliance with tax laws and regulations. Processing various tax returns including 1040, 1065, and 1120s, with precision and adherence to established guidelines. Preparing and completing tax returns accurately and efficiently, minimizing errors and ensuring timely filing. Staying abreast of changes in tax laws and regulations to provide clients with up-to-date guidance. Building and maintaining strong client relationships through exceptional customer service and proactive communication. Upholding strict confidentiality and ensuring the security of client information and documents. Performing bookkeeping tasks during the tax off-season to support firm operations.</p>Tax Senior - PublicWe are in the search for a Tax Senior - Public to be part of our detail oriented Services team located in West Fort Worth, Texas. This role will have a significant impact on our operations, as it involves preparing and reviewing tax returns for individuals, corporations, and partnerships. The successful candidate will also be expected to conduct tax research and provide tax provisions as needed. <br> Responsibilities: <br> • Prepare detailed and accurate tax returns for individuals and corporations. • Review tax returns to ensure correctness and compliance with tax laws. • Conduct comprehensive tax research to provide insights and solutions to complex tax issues. • Prepare tax returns for partnerships, ensuring all information is accurate and up-to-date. • Manage and update tax provisions as per the changes in tax laws and regulations. • Collaborate with the team to ensure all tax-related tasks are completed in a timely manner. • Stay updated with the latest changes in tax laws and regulations. • Assist customers with tax-related inquiries and provide them with accurate information. • Monitor customer accounts and take appropriate action when necessary. • Ensure all customer credit records are maintained accurately. <br> If interested, email your resume to [email protected]Collections SpecialistWe are offering an exciting opportunity in Carrollton, Texas, for a Collections Specialist to join our team. This role will involve significant interaction with insurance companies and operational teams, focusing on commercial collections. The job function requires a keen understanding of accounts receivable and collections processes, and will involve the use of systems such as NetSuite and Microsoft Excel.<br><br>Responsibilities:<br>• Engage in frequent communication with insurance companies to collect on invoices related to reconstruction work.<br>• Manage the process of invoicing periodically throughout the duration of projects.<br>• Handle collections of mitigation invoices from the insurance carrier, which may sometimes involve collecting from homeowners or business owners.<br>• Ensure accurate and efficient processing of customer credit applications.<br>• Maintain precise customer credit records.<br>• Monitor customer accounts and take necessary action based on their status.<br>• Collect on supplemental invoices, ensuring all payments are made in a timely manner.<br>• Respond to and resolve customer inquiries, providing high-quality customer service.<br>• Utilize systems such as NetSuite and Microsoft Excel to manage and track collection processes.<br>• Work closely with operation teams to understand and streamline collection processes.CFO - Chief Financial Officer<p>We are offering a contract-to-hire employment opportunity for a Chief Financial Officer (CFO) in Dallas, Texas. In this role, you will provide strategic financial guidance and work on improving the operational efficiencies of our accounting systems. You will be a key part of our team, guiding financial strategies, ensuring fiscal responsibility, and driving initiatives for growth in the healthcare industry. This is a contract-to-hire position. 100% ONSITE: 5 days a week in office in Dallas, Texas 75231.</p><p><br></p><p><strong><u>Contract-to-hire CFO:</u></strong></p><p>Responsibilities:</p><p>• Develop and execute financial strategies that support our growth and long-term objectives.</p><p>• Provide insightful financial recommendations to the executive team.</p><p>• Oversee financial planning, budgeting, and forecasting processes to ensure our financial health.</p><p>• Assess current accounting systems and lead the evaluation and implementation of improvements.</p><p>• Guarantee the accuracy and integrity of our financial reporting, including revenue cycle management.</p><p>• Enhance efficiency in financial operations through process improvements.</p><p>• Ensure compliance with healthcare financial regulations and industry best practices.</p><p>• Oversee the management of internal controls, audits, and risk management strategies.</p><p>• Develop policies that maintain financial transparency and accountability.</p><p>• Collaborate with operational leadership to improve financial workflows and reporting.</p><p>• Support revenue cycle management to optimize billing, collections, and reimbursement processes.</p><p>• Provide data-driven insights to support operational decision-making.</p><p>Top 3 Priorities:</p><ol><li>System Evaluation & Implementation – Assess and upgrade accounting systems.</li><li>Healthcare Knowledge – Understanding of revenue cycle and operational processes.</li><li>Independent Leadership – Ability to work autonomously and drive improvements</li></ol>Tax Manager - PublicWe are on the hunt for a meticulous Tax Manager to join our team in the detail oriented Services industry located in Southlake, Texas. As a Tax Manager, your role will be pivotal in handling complex tax returns, partnership tax returns, and corporate tax returns. You will be expected to apply your skills and expertise to ensure tax compliance and accuracy, contributing significantly to our team's success. <br> Responsibilities: <br> • Lead and manage the preparation and review of complex tax returns • Supervise the preparation of partnership tax returns and ensure their accuracy • Oversee the process of corporate tax return preparation and validate its correctness • Conduct tax research and planning to optimize tax strategies • Collaborate with other team members to improve tax procedures and policies • Identify and mitigate tax risks • Coordinate and manage audit processes • Stay updated with industry trends and changes in tax laws • Provide support and guidance to entry level staff members in the team • Maintain relationships with clients and provide exceptional customer service. <br> Resume via LinkedIn - Hemant DahyaCredit & Collections<p>We are offering a contract to permanent employment opportunity for a Credit & Collections specialist based in Ft. Worth, Texas. This position is within the manufacturing industry and requires a detail-oriented individual to manage customer accounts, process applications, and maintain precise records. This is a great opportunity to get your foot in the door with a growing organization who likes to develop internal employees for long term success. This position will interview and start immediately - so apply today! </p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage B2B collections, ensuring that overdue accounts are promptly addressed and dues are collected.</p><p>• Oversee the aging of customer transactions and take necessary actions for collections.</p><p>• Maintain comprehensive and current records of clients' open accounts.</p><p>• Identify reasons for credit holds and justifications for credit releases.</p><p>• Coordinate with customers and other company departments to resolve any collection issues.</p><p>• Handle account disputes and billing discrepancies through thorough research.</p><p>• Perform reconciliations of accounts and payments.</p><p>• Process adjustments and refund requests to provide excellent customer service.</p><p>• Collaborate with branches and sales force to communicate any account issues.</p><p>• Perform any other duties related to credit and collections as required.</p>Paralegal<p>We are in search of an extraordinary Corporate Paralegal to join our legal team in Dallas, Texas. In this role, you will support the Chief Legal Officer in managing the company's governance processes and assist with compliance, documentation and regulatory matters related to the Company's NASDAQ listed status. You can show off your people skills as you work closely with the Board of Directors and executive leadership to ensure that corporate governance and legal obligations are met.</p><p><br></p><p>Key Responsibilities:</p><p>• Provide support in corporate governance.</p><p>• Prepare and distribute Board and committee meeting materials, such as agendas, resolutions, and minutes.</p><p>• Manage corporate records, ensuring the accuracy of governance documents, including bylaws, charters, policies, and corporate filings.</p><p>• Coordinate logistics for Board and committee meetings, which includes scheduling, meeting notices, and follow-up on action items.</p><p>• Assist in the preparation and filing of annual reports, proxies, and other regulatory documents required by the SEC and NASDAQ.</p><p>• Maintain director and officer (D& O) questionnaires and records.</p><p>• Prepare SEC filings, such as Form 8-K, 10-Q, 10-K, Section 16 Filings and annual proxy statements</p><p>• Work closely with the Board of Directors, executive leadership, and other cross-functional teams to ensure that corporate governance and legal obligations are met.</p><p>• Process commercial service contracts, mergers and acquisitions, financial/securities offerings and compliance matters</p><p>• Ensure compliance with NASDAQ listing requirements</p><p><br></p><p>Slow down! This job has been searching for you! Apply by emailing your resume to </p><p>rosemarie.jones< at >roberthalf.< com ></p>Sales SupportEcommerce Sales – Amazon / Walmart / Ebay Platforms <br>This is an opportunity to join our rapidly growing team in Carrollton, Texas. Here at Nodor, we are a well-established company within the sporting goods industry, focusing on darts and dart related products. Over the last few years, our eCommerce channels have seen rapid growth at an average rate of 100% each year. This newly-created position will be an integral part of our team as we embark on the next phase of our journey.<br>Description<br>Drive Amazon channel growth, optimise customer experiences and help lead our team to success in the dynamic and changing world of eCommerce.<br>You will be crucial in developing and implementing effective strategies, managing multiple Amazon marketplaces, and driving channel growth. You must possess strong interpersonal and communication skills, strategic thinking abilities, problem-solving proficiency, and a deep understanding of eCommerce marketing and analytics. <br>Knowledge and understanding of the Amazon platform, its algorithm, eco system and best practices is essential for success in this role. Good understanding of Amazon PPC is also highly desired, although not essential.<br>Key Responsibilities<br>• Develop and implement comprehensive e-commerce strategies and plans aligned with business objectives to drive online sales growth.<br>• Manage, maintain, and update the e-commerce platform, ensuring a seamless and user-friendly online shopping experience for customers.<br>• Monitor and analyse market trends, customer behaviour, and competitor activities to identify opportunities for improvement and drive business growth.<br>• Utilise industry best practices, emerging technologies, and digital marketing techniques to optimize the e-commerce website's performance.<br>• Analyse data, including web analytics and customer insights, to identify areas for improvement and implement strategies to enhance the customer experience and increase sales.<br>• Developing Strategies for new product launches.<br>• Conducting keyword research using tools such as Helium10 or Data Dive, in order to help optimise our listings.<br>• Assisting with execution of PPC campaigns and ensuring that the campaigns align with our strategies.<br>• Liaising with our FBA & Inventory team, to ensure that our products are always kept in stock.<br>• Prepare regular reports on the performance of the e-commerce platform, including key metrics, sales trends, customer behaviour, and campaign effectiveness.<br>• Staying up-to-date with the latest marketplace trends, technologies, and best practices to ensure optimal account performance.<br>The character we’re looking for:<br>• Adaptable to changing situations and market dynamics.<br>• Quick learner and passionate about staying up-to-date with industry trends and best practices.<br>• Highly organised and detail-oriented to manage multiple projects and tasks effectively.<br>• Self-motivated and results-driven, able to take the initiative and drive projects forward.<br>• Strong team player, collaborating effectively with colleagues and stakeholders.<br>• Analytical thinker who can derive insights from data and make data-driven decisions.Collections Specialist<p>Accountemps is looking for an experienced collections specialist with a strong sense of ownership and attention to detail. If you're interested in building your career as a finance professional as a part of a growing team, contact us today.</p><p>Your responsibilities in this role</p><p>· Handle inbound and outbound collections calls</p><p>· Lead all billing and reporting activities according to deadlines </p><p>· Handle all vendor inquiries </p><p>· Maintain and update customer files to ensure data integrity</p><p>· Call on all past due amounts and record all results in the system</p><p>· Record all customer payments to the correct reports</p>Certified Payroll Specialist<p>We are seeking a <strong>Certified Payroll Specialist</strong> with experience in government construction projects to join our dynamic team. The ideal candidate will bring expertise in certified payroll processing, compliance with federal/state labor regulations, and government reporting. This role plays a critical part in ensuring timely, accurate payroll delivery and compliance with prevailing wage requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Payroll Processing</strong>: Manage and process weekly certified payroll for construction projects in compliance with prevailing wage laws, including those governed by Davis-Bacon and Related Acts (DBRA).</li><li><strong>Government Compliance</strong>: Submit accurate and timely payroll reports to government agencies, ensuring adherence to all applicable labor regulations.</li><li><strong>Record Maintenance</strong>: Maintain detailed and organized payroll records for audits and inspections, including certified payroll reports, fringe benefit documentation, and employee classifications.</li><li><strong>Reconciliation & Reporting</strong>: Reconcile payroll records regularly and provide summaries for internal and external stakeholders.</li><li><strong>Communicate with Stakeholders</strong>: Liaise with project managers, subcontractors, and government representatives regarding payroll inquiries or discrepancies.</li><li><strong>Audits and Reviews</strong>: Support internal and external payroll audits related to government or prevailing wage work.</li><li><strong>System Navigation</strong>: Utilize payroll systems and construction management tools to ensure accurate data entry and reporting (e.g., ERP systems, certified payroll software).</li></ul><p><br></p>Front Desk Coordinator<p>We currently have an open position for a well-organized and motivated front desk coordinator who is looking to grow their career in the financial investment industry. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.</p><p>How you will make an impact</p><p>· Greet and direct all visitors including vendors, clients and customers</p><p>· Ensure completion of paperwork, sign-in and security procedures </p><p>· Handle special administrative projects, including overflow work from department and executive assistants </p>Office Clerk<p>We are a growing local non-profit firm looking to hire a highly-skilled and motivated office assistant / administrative assistant to provide support with various administrative duties. Are you a self-starter who loves handling multiple projects at once with a positive outlook? Then we have a position for you. </p><p>How you will make an impact</p><p>· Filing, copying and faxing for multiple departments</p><p>· Maintain office facility</p><p>· Route calls appropriately</p><p>· Data entry</p>Credit & Collections SpecialistWe are offering a contract for a permanent position as a Credit & Collections Specialist in Fort Wort, Texas. The role involves managing credit and collections processes, ensuring the collection of outstanding debts, and maintaining positive customer relationships.<br><br>Responsibilities:<br>• Analyze financial information, credit reports, and payment histories to assess the creditworthiness of new and existing customers.<br>• Establish and monitor credit limits for customers, considering their credit risk and payment history.<br>• Follow up on overdue payments and resolve any payment discrepancies or disputes through various means of communication.<br>• Negotiate and set up payment plans for customers experiencing financial difficulties, facilitating the process of debt repayment.<br>• Enforce credit policies and procedures to minimize bad debts and improve cash flow.<br>• Generate and analyze financial reports to track collections performance and identify any trends or issues.<br>• Maintain regular communication with customers to address inquiries, resolve issues, and provide updates on account statuses.<br>• Keep accurate records of all credit and collections activities, including customer interactions, payment agreements, and collections efforts.<br>• Collaborate with other departments to address credit-related issues, facilitate account reconciliations, and improve overall collections processes.<br>• Ensure compliance with relevant laws and regulations governing credit and collections practices.Collections SpecialistWe are looking to bring a Collections Specialist onto our team, based in Dallas, Texas, 75247, United States. In this role, you will be tasked with managing customer accounts, processing payments, and maintaining accurate records. This position offers a contract to permanent employment opportunity.<br><br>Responsibilities: <br><br>• Oversee and manage the accounts receivable portfolio for assigned regions.<br>• Conduct daily collections activities, including making calls and sending emails to customers.<br>• Maintain detailed documentation of all collection activities and customer interactions.<br>• Utilize accounting software systems to process and reconcile customer payments.<br>• Investigate and resolve any discrepancies in payments or customer disputes.<br>• Utilize CRM and Netsuite systems to generate and analyze aging reports, helping to identify collection priorities.<br>• Collaborate with branch managers and sales teams to address outstanding balances.<br>• Regularly report on collection metrics and the status of the portfolio.<br>• Contribute to month-end closing processes by ensuring all collection activities are up-to-date.<br>• Utilize skills in B2B collections, cash collections, and commercial collections to enhance effectiveness in the role.Collections SpecialistWe are offering a permanent employment opportunity for a Collections Specialist at our location. The incumbent will be part of a detail-oriented team, handling a portfolio primarily constituted of commercial construction accounts. This role will involve substantial customer interaction, requiring the ability to build and maintain detail-oriented relationships. <br><br>Responsibilities:<br>• Manage a portfolio of commercial construction accounts, including contractors and subcontractors<br>• Conduct thorough credit application reviews as part of the discovery process<br>• Maintain effective communication via Teams and other platforms<br>• Assist customers in addressing and resolving their account concerns<br>• Monitor and manage customer accounts, taking appropriate actions when necessary<br>• Handle collections tasks, which may initially involve substantial efforts<br>• Work in a high-volume environment, managing between 300 to 600 accounts<br>• Leverage accounting software systems, CRM, Epic Software, and Prophet 21 to perform job tasks efficiently<br>• Conduct billing functions and claim administration as required<br>• Respond to and manage inbound customer calls.