133 results for Customer Service Manager in Dallas Tx
Account Manager<p>A client of ours is currently looking to bring on a customer service representative who can provide white glove customer service to their high end buyers.</p><p> </p><p>In this role you will be responsible for acting as a liaison between customers and various internal departments by supporting customer inquiries /questions. In this role you will be the first point of contact for the customer and you are responsible for assisting and resolving any issues that arise.</p><p> </p><p>Job Duties Include:</p><ul><li>Client/customer support</li><li>Acting as a gate keeper for client communication</li><li>Communicating via phone and email (there are more emails than calls)</li><li>Must have really strong interpersonal skills over phone and email</li><li>Addressing client needs and updating customer accounts </li><li>Processing customer orders product in system</li><li>Navigating various customer issues</li></ul><p><br></p>Account ManagerWe are offering a short term contract employment opportunity for an Account Manager in Dallas, Texas, 75231, United States. In this role, you will be responsible for providing exceptional customer service to business-to-business customers, addressing their fuel delivery account needs. You will also be responsible for building strong relationships with both customers and internal team members and will play a critical role in resolving customer concerns about invoicing, EFT, or billing needs.<br><br>Responsibilities<br>• Respond to customer inquiries and concerns via phone or electronic means, providing exceptional business to business customer service.<br>• Handle customer issues involving fuel delivery, including reconciling financial issues and coordinating resolutions with internal teams.<br>• Conduct in-depth financial research to address billing, invoice, and EFT issues.<br>• Serve as a liaison between customers, carriers, sales/operations team, and other internal employees.<br>• Utilize multiple systems, including billing and fuel inventory systems, to evaluate situations thoroughly and provide expedient resolutions.<br>• Self-manage case resolutions, partnering with leadership and internal teams to address opportunities and deficiencies.<br>• Represent company interests with the highest standards of professionalism.<br>• Assist customers with questions concerning their relationship with the company.<br>• Strive to go above and beyond in serving customers, aiming to resolve each contact upon receipt.<br>• Perform other various duties as assigned.Customer Service Representative<p>A client of ours is looking to hire a Sr. Customer Service Representative. This role involves taking inbound calls from contacts via phone or electronic means from business to business customers needing assistance with their fuel delivery account. This individual will build strong relationships with customers and internal team members. Act as Liaison between customers, carriers, sales/operations team and other internal employees. Research, investigate, coordinate and resolve customer concerns regarding invoicing, EFT, or billing needs. Works collaboratively and dynamically with customer support team to creatively solve difficult problems.</p><p> </p><p>Essential Duties and Responsibilities:</p><p> </p><p>Customer Service</p><p>• Provide exceptional business to business customer service by responding to customer inquiries and concerns via phone or electronic means.</p><p>• Serve customers by striving to go above and beyond and attempting to resolve each contact upon receipt.</p><p>• Represent company interests with the highest standards of professionalism. </p>Customer Service<p><strong>Key Responsibilities</strong>:</p><ul><li>Answer customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide product or service information, troubleshooting assistance, and guidance on account-related issues.</li><li>Resolve customer complaints or concerns efficiently, aiming for first-call resolution whenever possible.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Process orders, returns, exchanges, and billing inquiries accurately.</li><li>Record and document customer interactions, feedback, and resolutions in the system.</li><li>Collaborate with other departments (e.g., sales, technical support) to resolve complex customer issues.</li><li>Contribute to ongoing improvements in customer service processes and team efficiency.</li><li>Maintain product knowledge and stay updated on new products or services to provide accurate information.</li></ul><p><br></p>Legal Assistant<p>We are offering a short term contract employment opportunity for a Legal Assistant in Dallas, Texas, 75219, United States. This role involves a range of tasks including case management, client relations, and communication, with a focus on processing legal documents and maintaining accurate records. </p><p><br></p><p>Responsibilities:</p><p>• Manage the calendar and schedule meetings and appointments as required</p><p>• Oversee client relations, ensuring effective communication and resolution of inquiries</p><p>• Employ Case Management Software for efficient handling of legal cases</p><p>• Administer claims, ensuring all legal requirements are met</p><p>• Maintain a high level of confidentially and professionalism at all times</p><p>• Collaborate with the team to optimize client satisfaction.</p>Desktop Support AnalystJob Summary:<br>We are seeking an experienced Desktop Support Engineer to proactively provide exceptional helpdesk, desktop and systems support to end users, in close collaboration with the IT Infrastructure team. The successful candidate will have a client satisfaction focused orientation, and a process and standards driven approach to operational excellence. The landscape includes Windows and MacOS laptops, mobile devices, Hybrid AD and M365. You will be part of a close-knit IT team that is a critical partner and supporter of end users.<br><br>Responsibilities:<br>• Provides day-to-day technical support to employees for internal desktop systems hardware and software as well as support for network, basic server, and storage infrastructure for 200+ users.<br>• Installs, configures, and troubleshoots Windows 10 and MacOS devices, smartphones, and network equipment in a heterogeneous environment.<br>• Manages Users and Computer Objects in Active Directory in a hybrid environment.<br>• Performs Windows imaging and proactively researches and drives IT towards modern approaches for image management and patching.<br>• Analyzes, installs, modifies, and supports operating systems, database, or utilities software.<br>• Responsible for endpoint management, conditional access policies and security using KACE and Intune. Assess current practices and recommend improvements.<br>• Supports M365 applications including Office and Teams.<br>• Participates in and follows ITIL Incident Management and Change Management.<br>• Responsible for proper configuration and use of ticketing systems, knowledge base systems and CMDB in collaboration with the IT Infrastructure team.<br>• May participate in development of information technology and infrastructure projects<br>• Acts as the IT lead in onboarding and off-boarding employees.<br>• Onsite as well as remote support.<br>• Support multi-function printers and teleconferencing equipment.<br>• Assist in new-hire orientation training around the usage of specific IT-supported software, such as M365, document management systems etc.<br><br><br><br>Requirements:<br><br>• Required: Associates Degree. Preferred: Bachelor of Computer Science or related degree.<br>• A minimum of 8 years of experience in an IT Support environment.<br>• Verifiable experience covering all responsibilities mentioned.<br>• Must have excellent customer service and communication skills.<br>• Strong experience with Windows 10, AD, and M 365 in a heterogenous environment.<br>• Familiarity with MacOS and iPhone support.<br>• Experience with endpoint management, patching and security platforms.<br>• Must have a positive attitude and be resourceful in troubleshooting issues.<br>• Strong technical aptitude and demonstrated problem-solving skills.<br>• Appropriate Microsoft Certifications such as: <br>• M365 Fundamentals. <br>• Security, Compliance, and Identity Fundamentals.<br><br>Benefits:<br>• Health Insurance<br>• Dental Insurance<br>• Vision Insurance<br>• Life Insurance <br>• 401(k) <br>• Paid Time Off<br>• Flexible Spending Account <br>• Health Savings AccountSenior Manager & Director (Fund Accounting)Robert Half is seeking an eager and ambitious Accounting Manager that would be able to start immediately at a dynamic, progressive Real Estate & Property company. In this position, you will be responsible for leading daily operations, including maintaining the general ledger system, preparing and/or reviewing appropriate ledger entries and reconciliations, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties. You will establish and scale company accounting and finance operations. This is a fulfilling opportunity to work for a company that recognizes and rewards hard work as an Accounting Manager. Based in the Dallas, Texas area, this Accounting Manager position is a terrific opportunity for permanent employment.<br><br>Your responsibilities in this role<br><br>- Review and analyze balance sheets and income statement accounts owned by the Senior Accountant<br><br>- Play a key role in system and process design, data migration, testing, training, and go-forward system administration of NetSuite Financials<br><br>- Command sufficient knowledge of enterprise resource planning (ERP) systems<br><br>- Encourage and manage the full accounting team performance so that close deadlines are met<br><br>- Assemble a variety of technical accounting policies, procedures, and analyses<br><br>- Team up with FP& A and accounting management to develop relevant, timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook<br><br>- Assist in preparing GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processesSystem Administrator<p>The System Administrator is responsible for the day-to-day administration, maintenance, and support of the organization's server infrastructure, with a strong focus on a Remote Desktop Protocol (RDP) environment and thin client devices. This role requires a strong understanding of server operating systems, networking concepts, and virtualization technologies.</p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li><strong>Server Administration: </strong>Install, configure, and maintain Windows Server operating systems (e.g., Server 2012 R2, 2016, 2019, 2022).</li><li>Manage Active Directory, Group Policy Objects (GPOs), and user accounts.</li><li>Implement and maintain server security measures, including firewalls, intrusion detection systems, and antivirus software.</li><li>Monitor server performance and proactively address any issues.</li><li>Perform regular backups and disaster recovery procedures.</li><li>Troubleshoot server-related problems and provide timely resolutions.</li><li><strong>RDP Environment Management: Design</strong>, implement, and maintain a stable and secure RDP environment.</li><li>Optimize RDP performance for optimal user experience.</li><li>Manage and troubleshoot RDP connections, including authentication, authorization, and encryption.</li><li>Implement and maintain session recording and auditing capabilities.</li><li>Ensure the security and compliance of the RDP environment.</li><li><strong>Thin Client Support: Install</strong>, configure, and troubleshoot thin client devices.</li><li>Manage thin client images and deployments.</li><li>Provide technical support to end-users on thin client hardware and software.</li><li>Investigate and resolve thin client connectivity and performance issues.</li><li>Maintain and update thin client firmware and drivers.</li><li><b>Virtualization: Experience</b> with virtualization technologies such as VMware or Hyper-V (preferred).</li><li>Manage virtual machines, including creation, deployment, and maintenance.</li><li>Optimize virtual machine performance and resource utilization.</li><li><b>Networking: Basic</b> understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPNs.</li><li>Troubleshoot network connectivity issues.</li><li><strong>Other Duties: Participate</strong> in on-call rotation for after-hours support.</li><li>Assist with other IT projects as needed.</li><li>Stay current with industry best practices and emerging technologies.</li></ul><p><br></p>Account Manager<p>We are seeking a Sales Specialist to join our team in the consumer packaging industry. This role, fully remote but based in Texas, provides a unique contract to permanent employment opportunity. The role involves a significant focus on technical sales, with the successful candidate working primarily remotely, except when travel is necessary.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Lead the development of new business within Texas, and ensure expansion of existing accounts</p><p>• Show meticulous attention to detail in all activities, ensuring client retention</p><p>• Conduct thorough research and prospecting activities to identify potential business opportunities</p><p>• Participate in cold calling practices as a key method of making connections and driving business growth</p><p>• Use CRM software, specifically 360 Dynamics, for efficient customer relationship management</p><p>• Apply technical sales experience or mechanical engineering background to provide conveyer belt/parts/systems solutions for the consumer packaging industry</p><p>• Continually work towards achieving growth marketing and business development objectives</p><p>• Handle customer inquiries and resolve any issues promptly and professionally</p><p>• Keep accurate records of customer credit applications and accounts</p><p>• Monitor customer accounts and take appropriate action when necessary.</p>HR Specialist<p>We have a superb opportunity for a <strong>Benefits Specialist/Leave of Absence </strong>with a client of ours in Dallas, TX.</p><p> </p><p>This individual will play a key role in supporting the planning, development, implementation, communication, and administration of the Benefit Programs, specifically the Leave of Absence plans, for our client. In addition, you will foster a team environment and a strong service culture that ensures delivery of timely, quality driven service to internal customers and meets service level agreements.</p><p> </p><p><strong><u>Responsibilities</u></strong></p><ul><li>Benefit Administration: In conjunction with Benefits Shared Services, support the administration of Leave of Absence plans including FMLA, Short-Term and Long-Term Disability, Paid Family Leave, ADAAA, as well as state and local leave plans. Responsible for preparation of Leave of Absence payroll file. In addition, provide support to all health and welfare programs, retiree benefit program, COBRA, flexible spending, stop loss, retirement plans, voluntary benefits, etc. Respond to escalated benefit issues from internal HR Shared Services; collaborate and provide direction on policy and process to Shared Services. Provide high level support to Regional HR and benefits staff. Duties may include explaining and interpreting more complex aspects of benefit programs to employees and Benefits Shared Services team.</li><li>Vendor liaison: Work closely with all benefit vendors; includes handling escalated issues from Shared Services related to billing, eligibility and claims issues.</li><li>Systems: Workday HRIS benefits and timekeeping modules. Includes troubleshooting and resolving error reports and open events in Workday HRIS; following up with staff; monitoring and manually processing catch up deductions as needed by payroll deadlines.</li><li>Analysis: Excel analysis and reporting, including census files, billing analysis and processing and reconciliations with Finance.</li><li>Regulatory/Compliance: Maintain current knowledge of benefit compliance requirements.</li><li>Communications: Assist in developing and implementing employee communications and updating and maintaining SharePoint site; hold informational calls with employees regarding leave of absence process, maintain schedules and conduct benefit orientations for staff by webinar.</li><li>Provide general administrative support and project support as needed.</li></ul><p><br></p>Client Solutions Manager<p><strong>RH Marketing & Creative is looking for a Client Solutions Manager to bring on for a direct hire opportunity. This is a hybrid role, 3-4 days a week in the Addison office. </strong></p><p><br></p><p>We are looking for a Client Solutions Manager for our contract Marketing and Creative sales team. The ideal Solutions Manager will have a blend of sales and recruiting, 70-80% of the position is business development. Client Solutions Manager will be cold and warm calling on accounts within the Dallas Fort Worth area. Client Solutions Manager will be working to build solid recruiting and staffing relationships, as well as inventory selling in-demand marketing, advertising and creative talent for open opportunities. </p><p>Client Solutions Manager will be meeting with 10-12+ companies a week, working with Directors, VP, Leads and Senior resources to plan for upcoming contract and staffing needs. Client Solutions Manager will be working with a successful, tenured team to build immediate trust and credibility in the marketplace. </p>Tax Director/Manager - Corporate<p>Real Estate Tax Accountant role in Preston Center Area in Dallas. This role will involve handling tax-related functions, supporting the real estate department. You will have the opportunity to work both independently and as part of a team, in a role that is integral to our operations.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Assemble tax documents and prepare workpapers, ensuring accuracy and approval of final prepared Federal and State tax returns.</p><p>• Maintain and update tax basis schedules for various entities.</p><p>• Prepare waterfall calculations and associated tax allocations.</p><p>• Ensure the accuracy of tax reporting by reviewing QuickBooks files.</p><p>• Respond promptly and effectively to Federal and State tax notices.</p><p>• Assist with tax audits as needed.</p><p>• Carry out quarterly capital gain and taxable income forecasts for all partners.</p><p>• Monitor the receipt of tax documents from partners and check for accuracy.</p><p>• Prepare workpapers for partnership returns.</p><p><br></p><p>Skills:</p><p><br></p><p>• CPA</p><p>• Real estate tax</p><p>• Public Accounting Tax</p><p>• Partnership Taxation</p><p>• QuickBooks</p><p>• Microsoft Excel</p><p><br></p><p>If interested in being presented for this role, please email a resume to Liz Noyes at Robert Half via Linked In.</p>Fund Accounting Supervisor/ManagerWe are seeking a Fund Accounting Supervisor/Manager to join our team in Dallas, Texas. In this role, you'll be taking on a variety of tasks, including accounting, finance, and client-facing responsibilities. This role is for those who are hungry and hardworking, ready to dive into the finance industry.<br><br>Responsibilities:<br>• Manage and oversee daily operations of the accounting department, including accounts payable and receivable, and auditing.<br>• Implement and maintain accounting software systems to streamline financial operations.<br>• Utilize ADP - Financial Services and BlackLine for various accounting tasks.<br>• Handle ERP - Enterprise Resource Planning to optimize business processes.<br>• Supervise billing functions, ensuring accuracy and efficiency.<br>• Manage client relationships from day one, providing excellent customer service.<br>• Continuously seek to improve accounting functions, contributing to the team's efficiency.<br>• Take responsibility for public tax and public audit duties.<br>• Use Concur for travel and expense management.<br>• Maintain and analyze the financial status and performance of the company to identify areas for potential improvement.Client Solutions Manager<p><strong>RH Marketing & Creative is looking for a Client Solutions Manager to bring on for a permanent opportunity. This is a hybrid role, 3-4 days a week in the Addison office. </strong></p><p>We are looking for a Client Solutions Manager for our contract Marketing and Creative sales team. The ideal Solutions Manager will have a blend of sales and recruiting, 70-80% of the position is business development. Client Solutions Manager will be cold and warm calling on accounts within the Dallas Fort Worth area. Client Solutions Manager will be working to build solid recruiting and staffing relationships, as well as inventory selling in-demand marketing, advertising and creative talent for open opportunities.</p><p>Client Solutions Manager will be meeting with 10-12+ companies a week, working with Directors, VP, Leads and Senior resources to plan for upcoming contract and staffing needs. Client Solutions Manager will be working with a successful, tenured team to build immediate trust and credibility in the marketplace.</p>Administrative AssistantWe are offering a permanent employment opportunity for an Administrative Assistant in the financial services industry, located in Dallas, Texas. This role involves a variety of administrative and clerical tasks to support our team and manage our office's general administrative activities.<br><br>Responsibilities:<br>• Efficiently handle and direct inbound and outbound calls.<br>• Schedule appointments and organize meetings as necessary.<br>• Maintain and update office policies and procedures.<br>• Manage the preparation and distribution of regularly scheduled reports.<br>• Ensure the efficient and smooth day-to-day operation of our office.<br>• Act as a liaison for internal and external clients, handling requests and queries.<br>• Maintain an accurate and efficient filing system.<br>• Oversee the ordering of office supplies and research new deals and suppliers.<br>• Handle email correspondence, memos, letters, faxes, and forms.<br>• Book travel arrangements and reconcile expense reports.<br>• Provide general support to visitors.Product ManagerWe are on the lookout for a Product Manager to join our team in the service industry, located in Plano, Texas. This role is integral to our company's growth and success, as it entails driving the development and execution of product strategies, managing a product team, and maintaining a customer-centric approach.<br><br>Responsibilities:<br><br>• Develop and manage an innovative product roadmap, aligning it with the company's vision and strategy.<br><br>• Identify and assess opportunities that align with our business goals and contribute to growth.<br><br>• Take full ownership of product initiatives from ideation through solution delivery, market value validation, and successful market launch.<br><br>• Contribute to product pricing and positioning strategies, ensuring they resonate with the specific needs of our customers and business objectives.<br><br>• Translate product strategy into detailed requirements and prototypes, collaborating with the development team throughout the process.<br><br>• Ensure the timely delivery of high-quality products in accordance with agreed project plans, managing expectations across departments.<br><br>• Scope and prioritize activities based on their impact on customers and business value.<br><br>• Drive product launches, working closely with company leadership, engineering, and other product management team members.<br><br>• Maintain an in-depth understanding of the customer experience, identifying product gaps and generating new ideas to improve customer experience and increase product adoption.<br><br>• Deliver detailed requirements to the development team and work collaboratively on their delivery according to a committed schedule and priority.Finance Manager<p>We are offering an exciting opportunity for a Financial Analyst/Manager. In this role, you will be responsible for developing and delivering forecasting, budgeting, financial reporting, and analysis. This position will require you to identify, analyze, and drive operational improvements, as well as develop reporting tools to facilitate communication between Sales and Operations. </p><p><br></p><p>Responsibilities: </p><p>• Develop and deliver accurate financial forecasting, budgeting, and reporting </p><p>• Analyze operational results to identify opportunities for improvement and partner with Operations to drive these improvements</p><p>• Develop reporting tools to better facilitate communication between Sales and Operations to increase sales growth</p><p>• Leverage business process knowledge and data querying skills to obtain, validate, and analyze data. Present data and relevant conclusions to management, sales, operations and other business unit stakeholders</p><p>• Analyze information requests, assess current sources, and determine the most effective and efficient means to meet information needs</p><p>• Compile routine and ad hoc research and analysis in support of management's business unit objectives</p><p>• Lead other members of the Financial Planning & Analysis Team in the successful delivery of work product</p><p>• Perform other duties as assigned. </p><p><br></p><p>Key Skills: </p><p>• Accounting Software Systems</p><p>• ADP - Financial Services</p><p>• CapEx</p><p>• ERP - Enterprise Resource Planning</p><p>• ERP Solutions</p><p>• Accounting Functions</p><p>• Accounts Payable (AP)</p><p>• Auditing</p><p>• Budget Processes</p><p>• Customer Service</p>Administrative AssistantWe are seeking an Administrative Assistant to join our team in Dallas, Texas. This role involves a wide range of administrative tasks and requires excellent organizational and customer service skills. This is a contract to hire employment opportunity, providing administrative support across various office divisions.<br><br>Responsibilities:<br><br>• Professionally handle and direct incoming calls, ensuring a positive and welcoming communication.<br>• Efficiently manage all incoming and outgoing mail and packages.<br>• Welcome, assist, and direct guests or visitors in a courteous manner.<br>• Oversee visitor logs, parking, security badges, and other related tasks.<br>• Reserve and manage meeting rooms as required.<br>• Aid in office management and organization processes.<br>• Provide support to other office divisions, addressing general questions and concerns.<br>• Maintain cleanliness and organization of the front desk, conference, meeting, training, common guest, and employee areas.<br>• Manage inventory of office and kitchen supplies across all company locations.<br>• Facilitate company-wide communication and announcements.<br>• Assist in planning, organizing, supporting, and cleaning up after company-sponsored and employee events.<br>• Support internal office and employee webinars, meetings, and events.<br>• Facilitate deliveries, maintenance, and repair services related to office equipment and building maintenance.<br>• Prepare business cards for employees and manage their distribution.<br>• Offer a variety of services to support department heads, including copying, faxing, taking notes, arranging transportation, and assisting with travel arrangements.Billing Manager/DirectorWe are offering an exciting opportunity for a Billing Manager/Director in Lewisville, Texas. The primary function of this role involves leading a proficient billing/collections team, managing the daily operations of the department, developing complex billing arrangements, and establishing efficient collection processes. <br><br>Responsibilities:<br><br>• Lead and guide a successful billing/collections team, ensuring weekly, monthly, quarterly, and annual goals are achieved.<br>• Manage daily operations of the billing and collections department, including the preparation of statements, coding, payments, and collections.<br>• Oversee the tracking, submission, and preparation of all invoices, ensuring they align with the work completed, approved change orders, and contractual terms.<br>• Develop and implement complex billing arrangements based on unique client requirements and business needs.<br>• Analyze detailed revenue information and reports, communicating with various teams including sales, operations, finance, and senior leadership.<br>• Establish and maintain strong relationships with clients, providing customer support for inquiries and disputes over invoicing and payments.<br>• Create an efficient collections process within legal parameters to ensure compliance with local, state, federal guidelines, laws, regulations, and standards, as well as with clients and company.<br>• Monitor outstanding receivables and collaborate with the collections team to ensure timely payments, analyze aging reports, and assist in prioritizing efforts to reduce past-due accounts.<br>• Ensure the effective, timely, and accurate maintenance of client records related to billing and collection.<br>• Identify opportunities for process automation and advancements in technology with a working knowledge of web-based billing platforms.<br>• Organize and create monthly, quarterly, and yearly reporting based on billing, revenue, collections, and other financial information.<br>• Proactively identify, develop, and execute solutions to enhance overall effectiveness and efficiency within billing and collections, including monitoring and assessing high risk and escalated account situations.<br>• Lead special projects as assigned or through personal initiative.<br>• Stay updated with company policies, procedures, and practices; participate in ongoing training and development to ensure knowledge and skills remain current and comprehensive.<br>• Establish and maintain positive working relationships across departments, divisions, and locations.<br>• Maintain the confidentiality of proprietary and sensitive information, exercising sound judgement and integrity at all times.Technical Installation ConsultantWe are offering a long-term contract employment opportunity for a Technical Installation Consultant in Hurst, Texas. This role primarily involves providing technical support for our proprietary software application, managing SQL databases, and ensuring smooth network operations. As a Technical Installation Consultant, you will engage with clients over the phone, troubleshoot software issues, and assist with application installations on servers.<br><br>Responsibilities:<br><br>• Administer and maintain Microsoft Server 2012/2016 configurations.<br>• Identify and write SQL simple queries to manage back-end databases.<br>• Understand network topology and ensure our product's seamless integration into the network.<br>• Install and administer our proprietary software application on servers.<br>• Provide customer support over the phone, troubleshoot software issues, and maintain a personable demeanor.<br>• Generate reports using Power BI.<br>• Leverage your networking knowledge to optimize our software's performance.<br>• Learn and adapt to new skills on the job, focusing on our proprietary software.<br>• Apply a customer service focus, maintaining a positive and detail oriented relationship with our clients.<br>• Utilize your knowledge of databases to enhance our product's performance and customer experience.Accounts Payable Clerk<p>Robert Half has an exciting opportunity for an Accounts Payable (A/P) Clerk that offers an invigorating work environment among a team of motivated professionals. This position works closely and reports to the Accounting Manager and handles all general administrative needs of the AP/Finance Department. Matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are integral functions for this position. Join a quickly-growing team of motivated professionals in a position that offers potential for career growth. The Accounts Payable Clerk will be a long-term contract position.</p><p><br></p><p>How you will make an impact</p><p><br></p><p>- Carry out daily processes and controls accurately and on time, and ensure compliance with company policies</p><p><br></p><p>- Carry out a full-cycle A/P</p><p><br></p><p>- Complete special projects on an as-needed basis</p><p><br></p><p>- Support the AP/Finance Department by completing administrative tasks</p><p><br></p><p>- Provide support during internal and external audits</p><p><br></p><p>- Maintain proper storage of invoices, checks, and other documents by organizing, logging, scanning, and filing them</p><p><br></p><p>- Open, organize, and distribute department mail daily</p><p><br></p><p>- Manage validating, recording, and mailing checks and expedite special handling</p><p><br></p><p>- Manage customer service tasks for internal business partners</p>Administrative Assistant<p>We are seeking an Administrative Assistant to join our team based in Dallas, Texas. In this role, you will be tasked with maintaining efficient office operations through a variety of tasks, from handling incoming calls to managing office schedules. This position offers a long term contract employment opportunity in the industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing calls, ensuring top-notch customer service at all times.</p><p>• Efficiently manage data entry tasks and maintain accurate records.</p><p>• Use Microsoft Excel, Outlook, PowerPoint, and Word to process customer applications and maintain records.</p><p>• Manage email correspondence professionally and promptly.</p><p>• Utilize cloud-based storage systems like SharePoint for record keeping and data management.</p><p>• Coordinate appointments and manage office schedules.</p><p>• Handle customer inquiries, resolving them in a timely and efficient manner.</p><p>• Monitor customer accounts and take appropriate action when necessary.</p><p>• Use Adobe applications for various administrative tasks.</p><p>• Manage and log into various credit card accounts for business purposes.</p>Tax Accountant<p>We are looking to add a Tax Manager to our team based in Plano, Texas. The Tax Manager will be instrumental in managing and executing our daily tax operations, conducting in-depth tax research and analysis, and ensuring our tax strategies are efficient and compliant. The Tax Manager role also involves preparing and reviewing our tax calculations and reports, as well as fostering relationships with tax authorities and external auditors.</p><p><br></p><p>Hybrid with Unlimited PTO.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage the daily operations of the tax department, ensuring efficient workflow.</p><p>• Develop and implement tax strategies in compliance with laws to promote the company's financial efficiency.</p><p>• Conduct detailed research and analysis on tax issues, staying abreast of changes in tax legislation.</p><p>• Prepare and review the company's tax calculations, estimates, and reports to ensure accuracy.</p><p>• Ensure timely and accurate filing of tax returns.</p><p>• Coordinate audits and serve as the main point of contact for external auditors.</p><p>• Educate the company about the impact of tax laws and potential tax issues.</p><p>• Foster and manage relationships with tax authorities and external auditors.</p><p>• Oversee accounting staff on taxation issues, promoting coordination and efficiency.</p><p>• Utilize accounting software systems and tools like ADP - Financial Services, CaseWare, CCH ProSystem Fx, and CCH Sales Tax for efficient and effective task completion.Man</p>Tax Manager - PublicWe are on the hunt for a meticulous Tax Manager to join our team in the detail oriented Services industry located in Southlake, Texas. As a Tax Manager, your role will be pivotal in handling complex tax returns, partnership tax returns, and corporate tax returns. You will be expected to apply your skills and expertise to ensure tax compliance and accuracy, contributing significantly to our team's success. <br> Responsibilities: <br> • Lead and manage the preparation and review of complex tax returns • Supervise the preparation of partnership tax returns and ensure their accuracy • Oversee the process of corporate tax return preparation and validate its correctness • Conduct tax research and planning to optimize tax strategies • Collaborate with other team members to improve tax procedures and policies • Identify and mitigate tax risks • Coordinate and manage audit processes • Stay updated with industry trends and changes in tax laws • Provide support and guidance to entry level staff members in the team • Maintain relationships with clients and provide exceptional customer service. <br> Resume via LinkedIn - Hemant DahyaAccounting Manager/SupervisorWe are in the detail-oriented services industry, based in Dallas, Texas, and we're looking for an Accounting Manager/Supervisor to join our team. In this role, you will engage in a variety of tasks including managing client accounts, handling bookkeeping, payroll and tax services, and preparing financial statements. <br><br>Responsibilities<br>• Oversee various client accounts assigned to you.<br>• Handle bookkeeping tasks, ensuring all business transactions are recorded accurately.<br>• Manage payroll and tax services for clients.<br>• Prepare financial statements and perform various other accounting and consulting services.<br>• Demonstrate a strong knowledge of tax accounting principles.<br>• Ensure standard accounting processes are followed for recording business transactions into the general ledger.<br>• Perform account reconciliations and work paper preparation.<br>• Prepare and post journal entries as required by the level of engagement.<br>• Adapt your work as required by different levels of engagement.<br>• Analyze financial statements prepared by clients and identify any issues that need to be corrected.