15 results for It Support Analyst Ii in Cypress, CA
Business Analyst<p><strong>Job Overview:</strong></p><p>The Digital Services Delivery department is developing innovative, customer-centric mobile applications for automotive products. We are seeking a <strong>Business Analyst</strong> to support the expansion of our digital solutions by collaborating with cross-functional teams—including software development, design, marketing, and customer support—to optimize user experience and drive product success.</p><p>This position follows a <strong>hybrid work model</strong>, balancing onsite collaboration with remote flexibility.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Business & Technical Analysis:</strong></p><ul><li>Gather, analyze, and prioritize business and technical requirements from stakeholders.</li><li>Conduct interviews, workshops, and surveys to define comprehensive business needs.</li><li>Translate complex business processes into actionable requirements and user stories.</li><li>Map current ("as-is") and future-state ("to-be") process flows.</li><li>Manage and refine the product backlog using <strong>JIRA</strong> or similar tools.</li><li>Prepare test plans, execute <strong>UAT (User Acceptance Testing)</strong>, and ensure high-quality releases.</li><li>Act as a liaison between business and IT teams to support system upgrades, enhancements, and maintenance.</li><li>Develop and maintain reports and dashboards to analyze platform performance and user impact.</li></ul><p><strong>Stakeholder & Initiative Support:</strong></p><ul><li>Identify key stakeholders and establish clear communication flows.</li><li>Collaborate with <strong>Product Owners</strong> to assess cross-team dependencies and business impacts.</li><li>Present key findings, insights, and recommendations to leadership and stakeholders.</li><li>Analyze business operations to identify opportunities for process automation and optimization.</li><li>Assist in project governance activities and support transition from project implementation to production support.</li></ul><p><strong>Agile Methodologies:</strong></p><ul><li>Participate in Agile workflow activities such as <strong>Sprint Reviews, Sprint Planning, and Retrospectives</strong>.</li><li>Contribute to the department’s <strong>Agile transformation</strong>, promoting best practices and process improvements.</li></ul><p><strong>Department Support:</strong></p><ul><li>Assist in <strong>business plan development, reporting, and budget tracking</strong>.</li><li>Support compliance initiatives related to <strong>customer data privacy and governance</strong>.</li><li>Manage multiple projects, sometimes serving as a <strong>project leader</strong>.</li></ul><p><br></p>Operations and Production Support Technical Analyst<p>Excellent long-term engagement with one of our industry leading clients. Please reach out if you are in fact interested or have a great referral!</p><p>Hybrid Schedule: Onsite 2-3 days/week</p><p><br></p><p>Day to Day:</p><p><strong><u>The Operations and Production Support Technical Analyst</u></strong> will be monitoring production systems, troubleshooting issues related to applications,</p><p>databases and infrastructure and participate/contribute in root cause analysis. He/She will also support technical work to ensure customer</p><p>issues are resolved within the Service Level Agreement and work closely with our service partner to achieve group goals and customer</p><p>satisfaction. Technical analyst will also collaborate closely with other DSD teams and provide training to guide team members on system</p><p>functionalities and support processes.</p>Entry Level Analyst<p>Our entertainment client in Beverly Hills is looking for an Entry Level Analyst to support their team. You’ll assist with researching and analyzing financial information, assemble supporting documentation and run daily and weekly reports. </p>Senior Business Systems Analyst<p><strong><u>Senior Business Systems Analyst</u></strong></p><p><strong>Hybrid onsite 2-3x per week in DTLA</strong></p><p><strong>25% travel to local Los Angeles based offices</strong></p><p><br></p><p>We are in the search for a Senior Business Systems Analyst to join our team in the non-profit sector in Los Angeles, California, United States. As a Senior Business Systems Analyst, you are expected to understand data, reporting, automation, and integrations with CRM systems like Salesforce. You'll be involved in driving the initiatives through system analysis and project management, delivering innovative solutions, and collaborating with various teams to optimize operations.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders across programs, Finance, IT, and HRIS to gather business and system requirements, define project objectives, and develop KPIs.</p><p>• Foster transparency and manage expectations by keeping all stakeholders updated on progress, risks, and changes, aligning efforts to improve KPIs to meet strategic goals.</p><p>• Develop documentation and detailed project plans to support the implementation and management of business systems across programs.</p><p>• Map effective business processes and implement relative business data systems that support organizational needs, manage third-party analytics partners, and provide actionable insights.</p><p>• Create interactive dashboards to provide real-time insights, turning raw data into meaningful information comparing benchmark, program trends, and goal attainment.</p><p>• Perform analysis to identify areas for improvement, proposing solutions to enhance and improve program(s) performance.</p><p>• Deliver actionable insights tailored to each program’s needs, aligning them with strategies and business objectives to drive performance improvements and growth.</p><p>• Lead cross-functional teams to ensure they meet project milestones and deliverables while promoting a high-performance environment.</p><p>• Utilize your skills in Atlassian Jira, Business systems, Confluence, CRM, Gap Analysis, AB Testing, Agile Scrum, Backlog Grooming, Business Process Functions, Business Requirement Document, Salesforce Implementations, Salesforce Integration, and Domo</p>Billing Analyst<p>A company in the Burbank area is looking for a detail-oriented and passionate Billing coordinator. In the finance team as a Billing Coordinator, you'll play a crucial role in ensuring smooth operations and maintaining accurate financial records. This role is FULLY ONSITE MON-FRI. </p><p><br></p><p>Key Responsibilities:</p><p>Efficiently manage and route accounts payable (AP) invoices by scanning and sending them to corporate offices.</p><p>Track and maintain AP aging reports and worksheets to ensure timely processing.</p><p>Assist with cash application tasks to support financial operations.</p><p>Monitor and manage accounts receivable (AR) aging reports and oversee collections activities.</p><p>Handle customer invoicing by ensuring accuracy and timeliness.</p><p>Request forms from clients and suppliers, verify they are completed correctly, and maintain updated documentation.</p><p>Perform data entry and maintain contractor job records in a designated worksheet.</p><p>Support a variety of special projects as needed by the team.</p><p><br></p><p><br></p>Senior Systems Engineer (2 openings!)<p><strong>***Please message Valerie Nielsen on Linkedin or email for immediate response with a copy of your resume***</strong></p><p><br></p><p><strong>The Role</strong>: Senior Systems Engineer and Systems Engineer (2 openings!)</p><p><br></p><p>📍 <strong>Location:</strong> Irvine, CA</p><p>💰 <strong>Salary:</strong> $100,000 - $165,000 + Bonus</p><p><strong>About the Role</strong></p><p>We are seeking a<strong> Systems Engineer</strong> to join our team in <strong>Irvine, CA</strong>. This role is ideal for someone with strong VMware, ESXi skills, experience working in cross-functional teams. These are brand new roles and joining a growing team!</p>Treasury Assistant<p>Torrance company is seeking a Treasury Assistant to supports the treasury operations by assisting with cash management, cash forecasting, credit administration, and other treasury functions. The Treasury Assistant will work closely with the Treasury Manager to help ensure that the company meets its financial obligations and maintains efficient cash flow management across all entities.</p><p><br></p><p>Essential Duties and Responsibilities: </p><p>The Treasury Analyst will assist in the following duties, which may include but are not limited to:</p><p>• Support the daily cash management processes </p><p>• Monitor cash balances to ensure adequate liquidity </p><p>• Assist with payments and transfers</p><p>• Assist with preparing reports </p><p>• Ensure compliance with lender and debt facility </p><p>• Assist with ad-hoc financial projects</p>Senior Project Manager IT<p>We are offering a long term contract employment opportunity for a Senior Project Manager IT. The role involves leading the delivery of enterprise-wide digital transformation projects and providing administrative direction, leadership guidance and support for the team.</p><p><br></p><p><strong>Job Posting: Senior IT Project Manager – Digital Transformation</strong></p><p>Are you an experienced IT Senior Project Manager with a passion for delivering enterprise-wide digital transformation projects? Join an innovative Consumer Dealer and Owners Experience Department where you can lead teams, manage large-scale projects, and collaborate with diverse stakeholders to drive successful outcomes.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Project Delivery & Management</strong></li></ol><ul><li>Lead the delivery of enterprise-wide digital transformation projects with multiple stakeholders and dependencies.</li><li>Manage assigned projects/enhancements and follow SDLC methodologies (Agile/Waterfall).</li><li>Create and maintain project plans, manage staff tasks, and provide detailed progress reports.</li><li>Chair and coordinate stakeholder meetings, distribute meeting minutes, and ensure project objectives align with quality, cost, and delivery targets.</li><li>Oversee project budgets, forecasts, and variances to ensure projects remain on track.</li><li>Develop communication materials for diverse audiences, including business and IT leadership.</li></ul><ol><li><strong>System Analysis for Enhancements/New Systems</strong></li></ol><ul><li>Facilitate workshops (e.g., JAD sessions), analyze data, and document business processes and workflows.</li><li>Gather, refine, and prioritize complex business requirements into a clear backlog.</li><li>Create deliverables such as scope documents and functional specifications using SDLC methodologies.</li></ul><ol><li><strong>Collaboration & Agile Practice</strong></li></ol><ul><li>Partner with Product Owners and product teams to define goals, backlogs, and roadmaps for successful delivery.</li><li>Ensure team coordination and cadence while providing support for continuous improvement in Agile practices.</li><li>Work with teams to identify and manage interactive system dependencies.</li><li>Maintain team Visual Management Boards and ensure relevant updates as business needs evolve.</li><li>Mentor Product Owners and team members to further their understanding of Agile methodologies (e.g., SAFe practices).</li></ul>Data Warehouse AnalystWe are offering a contract for a Data Warehouse Analyst role in Irvine, California, with the potential for a permanent position. This role is crucial to our operations, focusing on data cabling, system conversion, and various installation tasks. As a Data Warehouse Analyst, your primary responsibilities will include processing data using CAT5 and CAT6 cables, transitioning analog phones to VoIP, and managing different types of installations.<br><br>Responsibilities:<br>• Efficiently process customer data applications using CAT5 and CAT6 cables.<br>• Manage the termination of data cables and SC connectors for Fiber.<br>• Oversee the transition of Analog phone systems to VoIP with precision.<br>• Install and troubleshoot various systems, including but not limited to AV, Fire, and Security/Access Control systems.<br>• Perform termination, testing, and running of fiber cables, including single mode and Multimode ones.<br>• Use a variety of tools for different tasks, including modular adapter, fluke toner, and punch tool.<br>• Accurately maintain and update customer credit records.<br>• Respond to customer inquiries and resolve them promptly.<br>• Monitor customer accounts and take appropriate action when necessary.SAP MM Functional Consultant<p>We are in search of an SAP MM Functional Consultant to join our team in Orange County, California. In this role, you will be at the forefront of leading the design, implementation, and support of SAP Materials Management solutions, with a focus on procurement, inventory management, and manufacturing integration. This position is an exciting opportunity that offers the chance to work in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Lead the enhancement of procurement and inventory workflows through the implementation and optimization of SAP MM solutions.</p><p>• Spearhead full-cycle implementations, from the initial stage of gathering requirements to providing post-go-live support.</p><p>• Ensure the seamless integration of SAP MM with other SAP modules like SD, FICO, PP, and WM.</p><p>• Take charge in driving improvements in inventory management, purchase order processing, and collaboration with suppliers.</p><p>• Provide end-user training and support, while ensuring the integrity of the system is maintained.</p><p>• Use your expertise in SAP MM configurations and inter-module integrations to streamline supply chain processes.</p><p>• Utilize your skills in client-side scripting, cloud technologies, and CRM to improve business processes.</p><p>• Apply your knowledge of SAP HANA, SAP Manufacturing, and SAP S/4HANA to optimize manufacturing methods.</p><p>• Use your experience in ERP - Enterprise Resource Planning and Microsoft technologies to improve business process functions.</p><p>• Apply your skills in API Development and AB Testing to ensure the efficient functioning of the system.</p>Senior Project Manager IT<p><strong>Primary Responsibilities:</strong></p><p><strong> </strong></p><p><strong>Project Delivery</strong></p><ul><li>Lead enterprise-wide digital transformation projects across multiple stakeholders.</li><li>Manage assigned projects/enhancements for both new and existing systems, using SDLC methodologies (Agile/Waterfall).</li><li>Oversee the project lifecycle: plan creation, resource allocation, task tracking, and progress reporting.</li><li>Coordinate schedules, chair stakeholder meetings, and distribute meeting minutes.</li><li>Maintain and deliver Quality, Cost, and Delivery (QCD) outcomes.</li><li>Manage forecasts, budgets, and variances to keep projects on track.</li><li>Develop stakeholder-specific communication materials, including business and IT leadership presentations.</li></ul><p><strong>System Analysis</strong></p><ul><li>Facilitate workshops (e.g., JAD sessions), analyze data, and document workflows/business processes.</li><li>Gather and validate complex business requirements, creating deliverables like scope documents and functional specifications.</li><li>Create and manage prioritized backlogs.</li></ul><p><strong>Team Collaboration & Agile Support</strong></p><ul><li>Work closely with product owners and Agile teams to define product goals, roadmaps, and backlogs for delivery.</li><li>Ensure teams coordinate with agreed cadence and continuously improve Agile practices.</li><li>Manage dependencies across teams in complex system environments.</li><li>Support Agile development by mentoring Product Owners and team members.</li><li>Track and maintain team Visual Management Boards and eliminate impediments/risks.</li></ul><p><strong>Key Objectives:</strong></p><ul><li>Implement project management processes, ensuring adherence to budget, scope, quality standards, and deadlines.</li><li>Assemble project plans, assign team tasks, and monitor work efforts.</li><li>Conduct quality reviews and escalate risks or delays appropriately.</li><li>Manage multiple, cross-functional projects with varying complexity, ensuring communication across enterprise-wide areas</li></ul>Lead SAP SD Functional Consultant<p>We are inviting applications for the role of a Lead SAP SD Functional Consultant, based in Orange County, California. In this role, you will be primarily focusing on designing and implementing SAP Sales and Distribution (SD) solutions with an emphasis on Order-to-Cash (O2C) processes and integration with SAP Project Systems (PS). </p><p><br></p><p>Responsibilities</p><p><br></p><p>• Spearhead the design and configuration of SAP SD solutions to optimize business processes</p><p>• Collaborate with various teams to streamline operational efficiency</p><p>• Stay abreast of the latest advancements in SAP to drive innovation within the organization</p><p>• Conduct comprehensive system testing to ensure the reliability and efficiency of the SAP SD solutions</p><p>• Facilitate seamless integration of SAP SD with other SAP modules like PS, MM, FICO, and PP</p><p>• Act as the primary point of contact for end-user training and support</p><p>• Gather, document, and translate business requirements into effective SAP solutions</p><p>• Oversee order processing, pricing, billing, shipping, and inventory management to enhance business operations.</p>Systems Engineer<p><strong>Senior Systems Engineer</strong></p><p> <strong>Location:</strong> Downtown Los Angeles, CA (Hybrid On-Site)</p><p> <strong>Salary:</strong> Up to $135,000 base per year</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Senior Systems Engineer</strong> to join our IT team in Downtown Los Angeles. This <strong>hybrid</strong> role is responsible for designing, implementing, and managing enterprise IT infrastructure, with a focus on <strong>SCCM, Intune, Autopilot, networking, and Azure</strong>. The ideal candidate will have deep technical expertise and a proactive approach to optimizing system performance, security, and scalability.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Architect, deploy, and maintain <strong>SCCM, Intune, and Autopilot</strong> for seamless device management and provisioning.</li><li>Oversee and optimize <strong>networking infrastructure</strong>, ensuring reliability and performance.</li><li>Manage and secure <strong>Azure</strong> environments, implementing best practices for identity, access, and cloud governance.</li><li>Troubleshoot and resolve complex infrastructure issues while providing technical leadership and guidance.</li><li>Collaborate with cross-functional teams to support IT operations and drive continuous improvements.</li><li>Document system configurations, procedures, and best practices.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary <strong>(up to $135,000 base)</strong> with a comprehensive benefits package.</li><li>Opportunity to work with cutting-edge <strong>cloud and networking technologies</strong>.</li><li>Hybrid work model in <strong>Downtown Los Angeles</strong>.</li><li>A collaborative environment with opportunities for professional growth and innovation.</li></ul><p>If you are a <strong>highly skilled Systems Engineer</strong> looking for a dynamic and rewarding opportunity, we encourage you to apply now and direct message Reid Gormly on LinkedIN</p>.NET Architect<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>My client, a travel Encino based firm is looking for a .NET Architect to join their Software Development team. The .NET Architect position is hybrid 3 days a week on-site and 2 days remote. The .NET Architect should have at least 5 years of experience in leading and managing software development teams. The tasks for the .NET Architect position includes developing new features in the back-end of .NET applications, leading a team of software developers, and designing enterprise web applications. This is a great opportunity to be opart of a well established firm in the travel industry and gain more tech leadership skills. </p>Application Development Project Manager/Lead<p><strong>**For immediate consideration, please message Ali Ferber (Scott) on Linkedin with your updated resume***</strong></p><p><br></p><p><strong>Full time Employment</strong></p><p><strong>Remote but must work PST time zones</strong></p><p><br></p><p><br></p><p>We are inviting applications for the role of a Lead Full Stack Developer. This role is centered around leading the development and implementation of software applications, utilizing a range of skills and technologies. The role is a part of the insurance industry and provides an opportunity to contribute to the growth and success of our team.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Leading the development of applications, utilizing technologies such as React, .NET, JavaScript, AWS, CI/CD, Kubernetes</p><p>• Implementing SEO marketing strategies to enhance the visibility and success of the applications</p><p>• Hiring and leading a team of developers, fostering a collaborative and productive work environment</p><p>• Balancing between new development projects and maintenance tasks to ensure smooth operations</p><p>• Utilizing Cloud Technologies and AWS to enhance the efficiency and effectiveness of application development</p><p>• Implementing Agile Scrum methodologies to ensure timely and efficient project completion</p><p>• Practicing auditing and change management to ensure the quality and accuracy of the applications</p><p>• Using Content Management System (CMS) and Contract Management skills to manage and organize project-related contracts and content</p><p>• Implementing best practices in coding to ensure the development of high-quality, efficient applications</p><p>• Using Optimizely for A/B testing and personalization to enhance the user experience of the applications.</p>