We are looking for a personable and organized Receptionist to support front-desk operations for a contract position. This role serves as the first point of contact for visitors and callers, helping create a welcoming and attentive experience. The ideal candidate is comfortable managing a busy phone system, handling incoming inquiries efficiently, and supporting day-to-day administrative needs in a part-time capacity.<br><br>Responsibilities:<br>• Welcome guests and direct them to the appropriate staff members or departments in a courteous and attentive manner.<br>• Manage a multi-line phone system by answering, screening, and routing incoming calls accurately and promptly.<br>• Respond to general inquiries from callers and visitors while maintaining a helpful and service-oriented approach.<br>• Keep the reception area orderly and presentable to ensure a positive first impression for everyone entering the office.<br>• Provide basic administrative support such as taking messages, relaying information, and assisting with routine front-office tasks.<br>• Coordinate communication between visitors, employees, and external contacts to support smooth daily operations.
<p>Position Overview</p><p>A leading healthcare organization in Trumbull, CT is seeking a compassionate and detail-oriented <strong>Patient Registration Specialist</strong> to join its team on a contract-to-hire basis. This position serves as the first point of contact for patients and plays a critical role in ensuring a positive patient experience through accurate registration, insurance verification, appointment scheduling, and administrative support.</p><p>The ideal candidate will have strong customer service skills, experience working in a healthcare setting, and the ability to manage multiple priorities in a fast-paced environment.</p><p>Responsibilities</p><ul><li>Greet and register patients in a professional and courteous manner.</li><li>Collect, verify, and update patient demographic and insurance information.</li><li>Verify insurance eligibility, coverage, authorizations, and referrals as required.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Explain registration forms, consent documents, and patient policies.</li><li>Process patient check-ins and check-outs efficiently.</li><li>Collect copayments, deductibles, and outstanding balances when applicable.</li><li>Maintain accurate patient records within the electronic medical record (EMR) system.</li><li>Respond to patient inquiries regarding appointments, insurance coverage, and general office procedures.</li><li>Ensure compliance with HIPAA and organizational privacy standards.</li><li>Coordinate with clinical and administrative staff to ensure smooth patient flow.</li><li>Handle incoming phone calls and provide exceptional customer service.</li><li>Assist with administrative projects and other duties as assigned.</li></ul><p><br></p>
<p>Our client is seeking a professional and compassionate <strong>Patient Access Specialist</strong> to support front-end patient services and help create a positive experience for every patient interaction. This role is responsible for patient registration, insurance verification, scheduling support, and maintaining accurate demographic and billing information in a fast-paced healthcare setting.</p><p>The ideal candidate is organized, detail-oriented, and committed to delivering excellent customer service while supporting efficient patient access operations.</p><p>Key Responsibilities</p><ul><li>Greet patients and visitors in a courteous, professional manner</li><li>Complete patient registration and intake accurately</li><li>Verify insurance eligibility, benefits, authorizations, and referrals</li><li>Collect co-pays, deductibles, and other patient payments</li><li>Update and maintain patient demographic, insurance, and billing information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Answer patient questions related to registration, appointments, and general intake procedures</li><li>Ensure all documentation is complete and entered accurately into the appropriate systems</li><li>Coordinate with clinical and administrative teams to support smooth patient flow</li><li>Maintain confidentiality and comply with HIPAA and organizational policies</li></ul><p><br></p>
We are looking for a Patient Access Specialist to support a busy dental department in New Haven, Connecticut. This Long-term Contract position is ideal for someone who excels in a high-volume front desk setting and can deliver attentive service during both check-in and check-out. The role focuses on registration, appointment coordination, and insurance-related documentation while helping create a smooth and welcoming experience for every patient.<br><br>Responsibilities:<br>• Welcome patients at the front desk, manage arrival and departure workflows, and maintain efficient service in a fast-paced clinical environment.<br>• Complete and update patient registration records by entering demographic, insurance, and financial details with a high level of accuracy.<br>• Coordinate appointment scheduling, rescheduling, and add-on visits based on provider availability, clinic needs, and patient circumstances.<br>• Verify patient identity, collect required signatures, and secure needed authorizations in accordance with safety and compliance procedures.<br>• Assist patients who need additional support, including individuals with language, hearing, or accessibility needs, to ensure appropriate access to care.<br>• Review insurance information, check eligibility through online resources, and document coverage details to support accurate billing and reimbursement.<br>• Maintain appointment notes and visit-specific information such as visit type, timing, and assigned provider to support orderly patient flow.<br>• Monitor open scheduling opportunities, including wait lists or recall lists, and help fill available appointment slots promptly.<br>• Work closely with clinical and administrative teams to resolve registration or scheduling issues while protecting patient confidentiality.
<p>Our client in <strong>Putnam, Connecticut</strong> is seeking a <strong>Patient Care Coordinator</strong> for a contract opportunity. This role is ideal for someone who is highly organized, compassionate, and experienced in supporting patients through scheduling, communication, and administrative coordination in a healthcare setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate patient appointments, follow-ups, and referrals</li><li>Serve as a primary point of contact for patients, providers, and internal staff</li><li>Verify and update patient information in the system</li><li>Assist with insurance verification, authorizations, and related documentation</li><li>Handle inbound calls and respond to patient questions with professionalism and empathy</li><li>Maintain accurate records and ensure timely documentation</li><li>Support front-office and care coordination functions as needed</li></ul><p><br></p>