<p>We are looking for a skilled Tech Support Lead to oversee IT operations and provide exceptional technical assistance to our team. Based 35 miles northeast of downtown Atlanta and this role requires a proactive individual capable of managing support systems, troubleshooting issues, and ensuring seamless functionality of IT resources. The ideal candidate will excel in customer service, problem-solving, and maintaining high standards of efficiency and communication.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive technical support, ensuring IT systems operate smoothly and meet business requirements.</p><p>• Track and manage service requests and incidents using the Helpdesk system, guaranteeing accuracy and timely resolutions.</p><p>• Diagnose and resolve issues related to applications, hardware, and systems, collaborating with vendors when necessary.</p><p>• Maintain high levels of customer satisfaction by adhering to service level agreements and providing clear, effective communication.</p><p>• Investigate and address system disruptions, enhancing functionality, availability, and performance.</p><p>• Provide user support for company systems, gather requirements for improvements, and drive adoption initiatives through training and communication.</p><p>• Facilitate IT onboarding and offboarding processes, ensuring secure and efficient management of user access and equipment.</p><p>• Develop and maintain knowledge base documentation to standardize processes and solutions.</p><p>• Lead on-site IT service improvement projects, ensuring successful implementation and adherence to company policies.</p><p>• Escalate unresolved technical issues to higher-level teams while following change management protocols.</p>
<p>We are partnering with a client based in Midtown, Atlanta, GA that is looking to add a Systems Support Analyst to their growing IT team. This is a great opportunity for someone who is Mac-focused, service-oriented, and enjoys providing white-glove support in a creative, fast-paced environment. You’ll support multiple internal teams while working closely with a small, collaborative IT group.</p><p>This role is hybrid (in-office and remote) and offers strong growth potential as the organization continues to expand.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 1 technical support to end users via in-person, remote, chat, and email</li><li>Diagnose and resolve hardware and software issues in a primarily macOS environment, with some Windows support</li><li>Deliver white-glove customer service and clear communication to users at all levels</li><li>Image, configure, and onboard new users and machines (primarily Macs)</li><li>Install, test, and configure workstations, peripherals, and software</li><li>Support Adobe Creative Cloud and creative production tools</li><li>Use Kandji (Iru) for Mac endpoint management (Jamf experience a plus)</li><li>Log, track, and document support requests in the help desk system</li><li>Escalate complex or urgent issues to senior team members as needed</li><li>Support and maintain office AV equipment for internal and client meetings</li><li>Assist with inventory tracking for hardware, software, and licenses</li><li>Partner closely with a small (4-person) IT team to support day-to-day operations</li></ul>
<p>🌟 <strong>Now Hiring: Remote Law Firm Partner – Intellectual Property (IP) Specialty</strong> 🌟</p><p><br></p><p>Are you a <strong>rainmaker</strong>, a <strong>difference‑maker</strong>, and a <strong>leader in the making</strong>? Ready to join a modern, fully remote boutique IP firm where transparency, flexibility, and high‑level technical expertise drive success?</p><p><br></p><p>Our client—a <strong>virtual‑first, debt‑free, boutique intellectual property firm</strong> —is seeking an experienced <strong>Partner-Level Attorney</strong> to help lead the practice and continue building a world-class team. This is an exceptional opportunity for a true go‑getter who values autonomy, collaboration, and a culture built on trust—not bureaucracy.</p><p><br></p><p>⚖️ <strong>100% Remote</strong></p><p>⚖️ <strong>Direct Hire</strong></p><p>⚖️ <strong>Bring Your Team (Associates / Patent Agents / Partners)</strong></p><p>⚖️ <strong>Must be barred and in good standing in the state where you practice</strong></p><p><br></p><p>💼 <strong>What You’ll Do</strong></p><p>As a Partner, you’ll lead sophisticated legal work, influence firm direction, and expand your practice with full back-end operational support.</p><p><br></p><p>Your responsibilities may include:</p><p>🔹 Advising clients across IP, regulatory IP, and complex technical industries</p><p>🔹 Driving business development and growing a high-value book of business</p><p>🔹 Leading complex, multi-dimensional client engagements</p><p>🔹 Collaborating with attorneys, agents, and technical specialists</p><p>🔹 Managing your own docket with full autonomy</p><p>🔹 Building and mentoring a team (if desired)</p><p>🔹 Contributing to a high-touch, high-service client culture</p><p><br></p><p>You’ll have:</p><p>✔️ Independence</p><p>✔️ Flexibility</p><p>✔️ A supportive, high-caliber talent pool</p><p>✔️ No administrative burdens (the firm handles it all)</p><p><br></p><p>✨ <strong>Who Thrives Here</strong></p><p>✔️ Self-starters with strong client books</p><p>✔️ Leaders who enjoy autonomy and partnership potential</p><p>✔️ Attorneys who’ve worked remote before—or those confident they can</p><p>✔️ Collaborative minds who value precision, transparency & technical excellence</p><p><br></p><p>Attorneys seeking equity partnership pathways will find abundant opportunity to grow and lead.</p>
<p>We are looking for a Tier III Support Technician to serve as an escalation point for complex technical issues and support enterprise IT environments across endpoints, servers, and cloud platforms. This role requires deep technical troubleshooting, systems administration skills, and the ability to work independently on advanced issues and projects.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as Tier III escalation support for complex endpoint, system, and network issues</li><li>Troubleshoot Windows/macOS endpoints, servers, and enterprise applications</li><li>Administer Active Directory, Group Policy, Microsoft 365, and identity platforms</li><li>Manage endpoint management tools (Intune, SCCM/MECM, JAMF, etc.)</li><li>Diagnose and resolve performance, security, and configuration issues</li><li>Implement and support security policies, patching, and vulnerability remediation</li><li>Collaborate with network, server, and security teams on infrastructure projects</li><li>Document solutions, procedures, and knowledge base articles</li><li>Mentor Tier I/II technicians and provide technical guidance</li></ul><p><br></p>
<p>We are looking for a skilled Tax Analyst to join our team on a contract basis in Atlanta, Georgia. In this role, you will focus on resolving payroll tax-related issues, cleaning up tax accounts, and ensuring compliance with state regulations. This position offers an excellent opportunity to utilize your expertise in tax compliance and payroll processes while contributing to critical clean-up efforts.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve outstanding payroll tax issues, including notices and late filings.</p><p>• Contact state agencies to reinstate or close accounts as needed.</p><p>• Perform account access recovery and ensure proper account management.</p><p>• Manage zero filings and streamline processes to reduce unnecessary workload.</p><p>• Utilize ADP SmartCompliance to perform payroll tax-related tasks efficiently.</p><p>• Conduct data analysis using advanced Excel functions such as vlookups and pivot tables.</p><p>• Collaborate with internal teams to ensure compliance with tax regulations.</p><p>• Audit and document payroll tax processes to identify areas for improvement.</p><p>• Provide excellent customer service when interacting with state agencies and internal stakeholders.</p><p>• Maintain organized documentation of tax-related activities for record-keeping purposes.</p>
<p>Robert Half Marketing and Creative Atlanta is looking Traffic Manager to join a growing agency team in Midtown Atlanta. The Traffic Manager will facilitate workflow on retail and channel graphic projects. Duties include managing internal traffic systems, creating schedules and tracking project progress, routing work for review and approval, archiving files and assets and opening and closing projects. This position partners and builds strong relationships with internal clients and team members. This position is regarded by the client as a trusted advisor and works closely with the designers, and account/project managers to set project milestones, create project timelines and track schedules to ensure all deliverable deadlines are met on time and on brand. The Traffic Manager must have a thorough understanding of the creative/print production process. </p><p><br></p>
<p>Robert Half is seeking a legal assistant to support a Sandy Springs law firm with Veterans Disability Benefits claims and appeals. The role involves close collaboration with attorneys, case managers, and clients, requiring strong organizational skills and a deep understanding of VA disability claims processes.</p><p><br></p><p>Responsibilities:</p><p>• Retrieve and organize VA decisions, notification letters, and other records from the VA system, ensuring all essential documents are promptly captured and stored.</p><p>• Accurately enter and maintain relevant materials in the firm's case-management system to support legal analysis.</p><p>• Prepare and draft VA forms, responses, and supporting materials based on legal guidance provided by attorneys.</p><p>• Assemble and submit evidence for claims, ensuring completeness and adherence to case requirements.</p><p>• Monitor claim statuses, deadlines, and VA actions to provide real-time updates to the legal team.</p><p>• Update internal milestones and integrate new documents and correspondence into case files without delay.</p><p>• Communicate with clients in a meticulous and empathetic manner, addressing inquiries and providing detailed updates on case progress.</p><p>• Coordinate with Accredited Agents and Case Managers to gather additional information or follow up as needed.</p><p>• Ensure all communication and documentation align with firm standards and meet quality expectations.</p>
