23 results for Help Desk Technician in Coral Gables, FL

Desktop Support Qualifications<ul><li>Education: Associate's or Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience).</li><li>Experience: 2+ years of desktop support, IT helpdesk, or technical support experience.</li><li>Strong knowledge of Windows and macOS environments.</li><li>Experience with Active Directory, Group Policy, and user account management.</li><li>Familiarity with Microsoft Office 365, Outlook, and email troubleshooting.</li><li>Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).</li><li>Experience with SCCM, imaging, and software deployment tools is a plus.</li><li>Excellent communication and customer service skills.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>

Desktop Support Specialist Job SummaryWe are seeking a Desktop Support Specialist to provide hands-on technical support for end-users, troubleshoot hardware and software issues, and maintain IT infrastructure. The ideal candidate will have strong problem-solving skills and a customer-focused approach to resolving technical challenges efficiently.Key Responsibilities<ul><li>Provide onsite and remote support for desktops, laptops, printers, and other peripherals.</li><li>Troubleshoot and resolve hardware, software, and network connectivity issues.</li><li>Install, configure, and update Windows/macOS operating systems and applications.</li><li>Manage Active Directory accounts, group policies, and user permissions.</li><li>Support email systems (Microsoft Outlook, Office 365, or Google Workspace).</li><li>Assist with VPN and remote access issues for employees working remotely.</li><li>Perform software installations, updates, and patches.</li><li>Maintain and troubleshoot SCCM, imaging, and deployment processes.</li><li>Set up and configure new user workstations and IT equipment.</li><li>Document issues, solutions, and IT procedures in the ticketing system.</li><li>Collaborate with other IT teams to escalate and resolve complex issues.</li><li>Provide basic training to users on IT best practices and security policies.</li></ul>Apply today for immediate consideration!

Desktop Support Job Description: We are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have experience in troubleshooting hardware and software issues, managing IT assets, and supporting enterprise applications. This role requires expertise in Azure, PowerShell scripting, and automation, along with strong problem-solving skills and the ability to provide multi-level technical support. Responsibilities:<ul><li>Provide 1st, 2nd, and 3rd level support for desktops, enterprise applications, network printing, email, connectivity, remote access, and hardware issues.</li><li>Troubleshoot and replace laptops, PCs, and mobile devices as needed.</li><li>Utilize PowerShell scripting for automation and system management.</li><li>Deploy, configure, and support Azure-based environments.</li><li>Perform hardware upgrades, remote imaging, new hire setups, terminations, and relocations.</li><li>Set up, maintain, and troubleshoot Apple iPads and iPhones.</li><li>Assign, manage, and prioritize IT support tickets effectively.</li><li>Perform desktop, laptop, and mobile device updates to ensure security and performance.</li><li>Build, deploy, and image new workstations (desktops & laptops).</li><li>Install, configure, and maintain printers, scanners, and other peripherals.</li><li>Maintain a strong working knowledge of current communication devices, protocols, and networking technologies.</li><li>Support VOIP/PBX telephony systems.</li><li>Track and manage IT inventory and asset management for all hardware and software.</li></ul>Apply today for immediate consideration!

Regional Desktop Support Technician We are offering a contract to hire employment opportunity for a Desktop Support Analyst in the real estate industry, located in Delray Beach, Florida. The successful candidate will be tasked with providing technical assistance to our team, working with various technologies and systems. This role is primarily focused on ensuring the smooth operation of our computer systems and providing necessary support to our staff. Responsibilities: • Provide technical support for Citrix Technologies, Dell Technologies, and Mac Computers. • Offer solutions and support for Microsoft and Active Directory related issues. • Handle EO/IR systems and ensure their proper functioning. • Responsible for asset tagging and maintaining a detailed inventory of all hardware and software assets. • Oversee the deployment of new systems and technologies within the organization. • Provide deskside support to users, assisting with any hardware or software issues they may encounter. • Responsible for the configuration management of systems, ensuring they are set up properly for users. • Troubleshoot and resolve any technical issues in a timely and efficient manner. • Maintain a high level of knowledge regarding the company's software and hardware. • Collaborate with other IT team members to provide top-notch support and ensure the smooth operation of technology within the company.

Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst. In this role, you will be responsible for providing technical support to end users, managing O365, and utilizing both technical and soft skills to understand and resolve issues. This position involves direct client interactions, requiring strong communication and problem-solving abilities. Responsibilities<ul><li>Provide comprehensive technical support for applications and end users</li><li>Efficiently manage and resolve customer inquiries</li><li>Monitor and maintain client equipment for optimal performance</li><li>Utilize Citrix and Dell Technologies in daily operations</li><li>Work with Active Directory for user management</li><li>Oversee and troubleshoot computer hardware issues</li><li>Execute effective configuration management</li><li>Deploy new hardware and software as needed</li><li>Offer deskside support for immediate issue resolution</li><li>Manage and maintain O365 for end users</li></ul>

Desktop Support Engineer We are offering a permanent employment opportunity for a Desktop Support Engineer in Delray Beach, FL. As a Desktop Support Engineer, you will be expected to provide comprehensive technical support for desktops, mobile devices, and office software, as well as managing customer inquiries and maintaining accurate records in the detail oriented services industry. Responsibilities: • Administer customer credit applications precisely and promptly • Keep up-to-date customer credit records • Manage customer accounts and execute necessary actions • Provide 1st, 2nd, and 3rd level support for desktop and enterprise applications, as well as local/networking printing, email, connectivity, remote access, and hardware issues • Troubleshoot and replace laptop, PC, and mobile devices • Perform hardware upgrades, hardware disposal, loaner program, asset inventory, software inventory, remote imaging, new employee setup, termination, relocation, remote and automated updates, and remote support • Set up, maintain, and troubleshoot Apple iPad tablets and iPhones • Participate in IT Support queue resulting in assigning and prioritizing open issues • Perform desktop computer, laptop, and mobile device updates • Build, deploy, and image new workstations (desktops & laptops) • Set up and configure printers, scanners, and other peripherals • Maintain working knowledge of current communications devices and protocol • Manage VOIP/PBX telephony systems • Handle inventory management responsibilities • Understand Firewall Basics - manage ISP outages and oversee small vendor management with Service Providers • Knowledge of basics firewalls, switches, APs. • Comprehend the difference between Static vs DHCP, POE vs Non-POE • Understand Security Basics (Antivirus)

Client Technologies Technician We are offering a long term contract employment opportunity for a Client Technologies Technician based in Boca Raton, Florida. In this role, you will be the primary communicator for the project team, with a focus on IT solutions. You will be tasked with handling a variety of responsibilities, from software installation and support to troubleshooting and customer service. Responsibilities: • Serve as the primary line of communication for the project team, ensuring smooth operation and collaboration. • Configure and install software for IT user desktops and laptops, ensuring they are set up for optimal performance. • Provide installation and support for mobile devices, including laptops, Chromebooks, and similar devices. • Handle installation and support for Department and vendor network equipment, such as switches, Wireless Access Points (WAP), and more. • Conduct network cabling installations and terminations, ensuring reliable and secure connections. • Perform Personal Computer (PC) imaging, configuration, and installations, maintaining the functionality of both Department staff and inmate PCs. • Participate in the installation and rollout of new software packages, upgrades, and new desktop hardware, ensuring up-to-date and efficient systems. • Maintain desktop software and hardware, conducting regular checks and updates as needed. • Troubleshoot hardware and software issues for both Department staff and inmate PCs, identifying and resolving problems swiftly. • Support a mobile workforce, providing necessary IT assistance and guidance. • Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems. • Document problems and resolutions, maintaining a record of issues and their solutions for future reference. • Conduct end-user training when applicable, ensuring users are equipped with the necessary knowledge to use their IT systems effectively. • Deliver quality customer service, addressing all user inquiries and concerns in a timely and detail oriented manner. • Participate in the testing and evaluation of new desktop packages, contributing to the continuous improvement of our IT systems. • Implement prototypes, testing and refining new technology solutions. • Provide support for printers and peripherals, ensuring all devices are functioning correctly. • Support inmate education labs, including server and PC imaging, server and PC-based software installations and troubleshooting, group policy implementation, physical security audits, and inventories.

Technical Support Specialist We are looking for a Technical Support Specialist to join our team in Boca Raton, Florida. In this role, you will provide technical support to customers, installers, and distributors, ensuring smooth operation of our products. This position offers a contract to permanent employment opportunity. Responsibilities: • Provide technical support via phone calls to assist customers, installers, and distributors with system and network problems. • Analyze and troubleshoot hardware and software issues for clients. • Manage new customer activations and perform data entry into the company server. • Collaborate with Internet companies to ensure modems and routers are correctly configured for compatibility with our products. • Undertake additional technical support tasks as per the direction and need. • Utilize your skills in Android Development, Cisco Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management, Desktop Support, Customer Service, Customer service software, and Call Center Customer Service to perform your duties effectively.

Customer Service Specialist Robert Half is thrilled to offer an opportunity for a skilled Customer Support Specialist to join a dynamic non-profit organization. If you're looking to make a difference while using your communication skills to help a meaningful cause, we’d love to hear from you! As a Customer Support Specialist, your role will include:<ul><li>Providing exceptional service and support to customers via phone and email</li><li>Addressing inquiries about products, services, and account details in a professional and timely manner</li><li>Assisting clients with troubleshooting and resolving issues related to their accounts</li><li>Collaborating with internal teams to ensure customer satisfaction and smooth service delivery</li><li>Updating and maintaining customer records accurately in the system</li><li>Ensuring that each interaction aligns with the non-profit’s mission and values</li></ul>

Customer Service Representative Robert Half has an exciting opportunity for a highly skilled and articulate Customer Support Specialist to join a well-respected non-profit organization. If you’re looking to use your social skills to contribute to a meaningful cause and help support the growth of a fantastic business, this could be the role for you! What you’ll be doing every day as a Customer Support Specialist:<ul><li>Manage both inbound and outbound calls daily</li><li>Provide friendly, accurate, and timely customer service</li><li>Review medication orders with patients, covering details like cost, insurance coverage, shipping options, etc.</li><li>Perform other related duties as assigned</li></ul>

Technical Support Specialist We are offering a permanent employment opportunity for a Technical Support Specialist in Boca Raton, Florida, 33487, United States. As a Technical Support Specialist, you will be the first point of contact for our customers, installers, and distributors needing technical assistance with our products. You will also be responsible for facilitating new customer activations, ensuring proper configuration of modems and routers, and performing various technical support tasks as directed. Responsibilities • Serve as the primary technical contact, resolving customer issues related to our products • Communicate effectively with customers and distributors to identify and resolve their technical problems • Facilitate the activation of new customers and ensure their data is accurately entered into the company server • Liaise with Internet companies to guarantee that modems and routers are correctly configured to work with our products • Perform various technical support tasks as directed, ensuring efficient and effective resolution of all issues • Provide assistance in installing and troubleshooting system and network problems • Utilize skills in Android Development, Cisco Technologies, Computer Hardware, Dell Technologies, and Active Directory to provide comprehensive support • Leverage knowledge of Apple Devices, Backup Technologies, Configuration Management, and Desktop Support to improve customer experience • Deliver exceptional customer service, utilizing customer service software and call center customer service skills • Ensure all technical tasks and customer interactions are conducted with strong attention to detail.

Front Desk / Receptionist Front DeskWe have an exciting opportunity available with a non-profit organization in Miami. This Front Desk person will be responsible for coordinating and completing projects, special events, and mailings. This role will work alongside organizational officials and support the senior administrative assistant. If this sounds like an opportunity you will thrive in, please send your resume in a Word document to Jacqueline.Mejia@RobertHalf Responsibilities:First point of contact for the officeProvide general support to visitorsOpen and distribute mailBook travel arrangementsSubmit expense reports and manage billing recordsPerform word processing, filing, and faxingCoordinate purchasing office supplies and equipmentAbility to prioritize and multitask in a fast-paced office setting If you are interested in this immediate opportunity please send your resume to: Jacqueline.Mejia@RobertHalf OR call Jacqueline @ 786-698-7072

Sr. Desktop Engineer We are offering a contract to permanent employment opportunity for a Sr. Desktop Engineer in Delray Beach, Florida. The role operates within the tech industry, with a focus on managing and improving desktop support systems. The workplace encourages a collaborative environment where the Sr. Desktop Engineer will play a critical role in maintaining and enhancing our systems. Responsibilities: • Administering EO/IR systems with a keen eye for detail and accuracy. • Developing and maintaining Microsoft Active Directory, ensuring a smooth and efficient workflow. • Managing and troubleshooting Citrix Technologies to provide seamless user experience. • Handling Dell Technologies, ensuring their optimal performance and reliability. • Assisting in the deployment of Mac Computers, ensuring they meet the operational requirements. • Creating and managing SQL Queries to help in data extraction and analysis. • Using Microsoft Power BI and Tableau to create dashboards and reports for data visualization and business intelligence. • Overseeing asset tagging and inventory, ensuring all assets are properly tracked and accounted for. • Utilizing Intune for mobile device management, application management, and PC management capabilities in the cloud.

Receptionist Are you looking for an exciting opportunity to work with a dynamic and creative company? Robert Half is currently seeking a skilled and articulate Receptionist for a short-term contract/temporary position in the Miami area. This role is ideal for someone who can manage a variety of tasks simultaneously and thrives in a fast-paced environment. If you are organized, resourceful, and have excellent communication skills, this may be the perfect fit for you! What You’ll Do Every Single Day:<ul><li>Manage Incoming Phone Calls: Be the first point of contact for clients and visitors, managing all incoming calls with professionalism and efficiency.</li><li>Office Filing Support: Help maintain organized and efficient office filing systems, ensuring all documents are properly categorized and stored.</li><li>Mail Management: Receive, review, and distribute incoming mail according to specified procedures, ensuring all communications are routed promptly.</li><li>General Office Support: Assist in various administrative tasks, including providing support for overflow work such as word processing, data entry, and conducting internet research.</li><li>Greet Visitors: Ensure all visitors feel welcome and direct them to the appropriate personnel or areas.</li><li>Supply Management: Place orders for office and kitchen supplies to keep everything running smoothly.</li><li>Demonstrate Prioritization Skills: Bring a sense of urgency and strong prioritization skills to manage tasks effectively and meet deadlines.</li><li>Inbound Call Handling: Experience answering inbound calls, directing them appropriately, and ensuring a seamless communication flow.</li></ul>

Customer Service Representative We are in need of a Customer Service Representative who can seamlessly manage customer-related tasks in our Medley, Florida office. As a key member of our team, you will be in charge of assisting customers with their orders, maintaining meticulous records, and swiftly resolving any issues that arise. Responsibilities: • Provide guidance and support to customers regarding their orders over the phone• Maintain a high level of empathy and understanding while dealing with customer queries• Demonstrate effective multitasking skills, including managing emails while assisting customers• Maintain and update customer records diligently and accurately• Thrive in a fast-paced work environment and adapt quickly to changes• Exhibit exceptional typing skills with a speed of over 40 words per minute• Be flexible with shift timings, ensuring availability as required• Use your bilingual skills to better assist our diverse customer base, if applicable• Exhibit quick learning skills to adapt to our dynamic work environment• Collaborate with the team to provide top-notch customer service in our call center. Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072

Administrative Assistant We are in search of an Administrative Assistant to join our team in the food retail industry. This role is based in Coral Gables, Florida, and involves supporting remote staff with a variety of clerical tasks that need to be carried out in the office. Thus this role is in-office only. Salary: $22-24 p/hr ($48-$50,000); stretch to $26.44p/hr ($55,000) if Bachelors Degree complete/any studies <ul><li>Hourly pay with Salaried Benefits </li></ul>Schedule: In office, M-F; preferred 9:30-6:30 ½ lunch hour <ul><li>as retail food chain stores nationwide include West Coast etc.</li><li>flexible if 8:30-5:30 or 9:00-6:00 is needed</li></ul>Benefits: 70% Employee Medical; 2 wks Vacation, Sick Days (2), Holidays (7) (New Year’s Day, Christmas Day, Thanksgiving Day & Friday after, 4th of July, Memorial Day & Labor Day); 401k/match; Free Parking; other Perks: Employee team building, philanthropy, well being, events & seminars. Company Overview: Ownership of recognized Food Retail Chain-Brands only in Malls nationwide. This company offers stable long-term employment and the ability to cultivate careers; this position has potential growth opportunity over time. Administrative Assistant Responsibilities: • Handle insurance yearly renewals and compliance• Ensure all locations have up-to-date documents• Assist remote staff by printing approved invoices and distributing internally • Coordinate emergency repairs for various locations• Arrange misc. inventory to be shipped• Coordinate the receipt and distribution of FedEx shipments• Provide support with various clerical tasks, depending on daily needs that can change • Create internal announcements for birthdays and events; experience with CANVA is a plus• Assist with non-profit philanthropy coordination and documentation • Cover the front desk for lunch hour or when additional coverage is needed• Bilingual in English in Spanish is a plus and useful but not required

HR Specialist Human Resources Specialist (Spanish-Speaking) Sunrise, FL Position Type: Full-Time, On-Site Job SummaryWe are seeking a dynamic and highly skilled Human Resources Specialist to join our client. This position is an integral part of our organization and will support a workforce of 100 employees. The ideal candidate will have 3-5 years of experience in human resources, be fluent in Spanish, and have proficiency in ADP Workforce Now software. As the sole HR professional in the facility, you will be responsible for overseeing the day-to-day HR operations, ensuring compliance with policies and regulations, and supporting the well-being of employees. Key Responsibilities Employee Relations & Support:Serve as the primary point of contact for employee inquiries and concerns. Assist with resolving conflicts, addressing grievances, and fostering a positive work environment. Provide guidance to employees on company policies and procedures in both English and Spanish. Recruitment & Onboarding:Manage the full-cycle recruitment process, including job postings, candidate sourcing, conducting interviews, and hiring for various positions. Oversee the onboarding process, ensuring a smooth transition for new hires, including facilitating orientation and necessary training. Payroll & Benefits Administration:Process payroll using ADP Workforce Now software, ensuring accuracy and timely distribution. Administer employee benefits programs, including health, dental, and retirement plans, and answer questions regarding benefits enrollment and eligibility. Compliance & Recordkeeping:Ensure compliance with federal, state, and local employment laws and regulations. Maintain and update employee records, ensuring confidentiality and accuracy in line with company policies. Assist with audits and ensure proper documentation for HR-related activities. Training & Development:Coordinate employee training programs, ensuring all employees meet compliance requirements and receive necessary professional development. Assist with performance management, evaluations, and growth opportunities. Experience3-5 years of experience as an HR professional, with a solid understanding of HR principles, practices, and regulations. Experience managing HR processes in a standalone HR role is a plus. Language SkillsFluency in Spanish (written and spoken) is required to communicate effectively with all employees. Software SkillsProficiency with ADP Workforce Now software for payroll processing, reporting, and employee data management. EducationBachelor’s degree in Human Resources, Business Administration, or a related field preferred, but not required. Knowledge & SkillsStrong knowledge of HR best practices, employment laws, and regulations. Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks in a fast-paced environment. Strong attention to detail and organizational skills.

Receptionist Robert Half is currently seeking a skilled and articulate Receptionist for a dynamic, creative company in the Miami area. This short-term contract/temporary position offers an excellent opportunity for someone who thrives in a fast-paced environment and is able to multitask effectively. If you're ready to handle a variety of responsibilities with professionalism and a positive attitude, we want to hear from you! What you’ll be doing every day:<ul><li>Answering and directing incoming phone calls with professionalism and efficiency</li><li>Greeting visitors and ensuring a welcoming environment for all guests</li><li>Managing office filing systems and supporting general administrative tasks</li><li>Receiving, sorting, and distributing incoming mail according to company procedures</li><li>Assisting administrative staff with overflow work, including word processing, data entry, and internet research</li><li>Maintaining office supply inventory and submitting orders for supplies as needed</li><li>Managing multiple tasks simultaneously with a sense of urgency and prioritization</li></ul>

Payroll Clerk Payroll Clerk - Job DescriptionKey Responsibilities:<ul><li>Assist with creating and managing spreadsheets for financial and statistical reporting.</li><li>Implement office procedures according to established policies.</li><li>Support the Payroll Manager in processing payroll and managing payroll systems (Munis & Kronos), including tax reporting, benefits administration, and system maintenance.</li><li>Review and update payroll records for new hires, rate changes, and employee status updates, including pay rates, tax information, deductions, and benefits.</li><li>Verify computed wages and correct any errors to ensure payroll accuracy, including changes to net wages, exemptions, and insurance coverage.</li><li>Assist in the calculation of pay in line with County and Clerk policies.</li><li>Perform additional tasks as required or assigned.</li></ul>

Receptionist We are offering a short term contract employment opportunity for a Receptionist in Miami Lakes, Florida. This role is central to our operations, providing customer service and administrative support. You will be the first point of contact for our clients and responsible for maintaining an organized and efficient workplace. Responsibilities: • Answer and direct incoming calls utilizing a multi-line phone system • Provide excellent customer service, addressing client inquiries and concerns promptly • Perform data entry tasks, updating and maintaining customer records accurately • Manage email correspondence, ensuring timely responses and appropriate follow-up • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform various administrative tasks • Organize files and documents to ensure easy retrieval and efficient record-keeping • Coordinate and schedule appointments, ensuring efficient time management • Operate switchboards, managing phone lines effectively • Utilize interpersonal skills to build and maintain detail oriented relationships • Perform other receptionist duties as required.

Receptionist We are offering a permanent employment opportunity for a Receptionist in Miami, Florida. As a Receptionist, you will be the initial point of contact for our clients and visitors, in addition to providing administrative support. This role involves tasks such as handling incoming calls, managing mail packages, and maintaining office supplies. Responsibilities: • Ensure a positive and detail oriented first impression by greeting and welcoming visitors • Transfer incoming calls to the right staff and take detailed messages • Keep the reception area clean and organized at all times • Oversee incoming and outgoing mail, packages, and deliveries • Provide accurate information to inquiries via email, call, or in person • Carry out data entry tasks and prepare necessary documents • Schedule appointments and organize files efficiently • Handle supply inventory and replenish as required • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks • Deliver excellent customer service and maintain effective interpersonal communication.

ERP Integration Manager We are offering a short-term contract employment opportunity for an ERP Integration Manager in Miami Beach, Florida. As an ERP Integration Manager, you will be tasked with coordinating the integration of SAP systems with other enterprise applications and external systems. This involves managing cross-functional teams, supervising integration projects, and ensuring seamless data flow. Responsibilities:• Oversee the design, execution, and upkeep of SAP integration solutions.• Manage integration tools, middleware, and technologies like SAP PI/PO, SAP Cloud Platform Integration.• Collaborate with various stakeholders to define integration requirements and ensure they align with business processes.• Guarantee system compatibility, security, and compliance during the integration process.• Troubleshoot and resolve integration issues, ensuring minimal disruption to operations.• Support post-integration activities such as training, documentation, and performance monitoring.

Graphic Designer We are offering a long term contract employment opportunity for a Graphic Designer in Boca Raton, Florida. The role is primarily focused on both print and digital design, with an emphasis on creating impactful visual materials that support various campaigns. Responsibilities: • Generate innovative print materials such as flyers and brochures • Develop digital assets in line with industry standards • Utilize Adobe Creative Cloud, specifically InDesign, Photoshop, and Illustrator, to create visually appealing designs • Contribute to the creation of brand awareness campaigns • Design compelling banner ads and other digital advertisements • Produce presentation decks using Microsoft PowerPoint • Engage in packaging design projects • Ensure day-to-day tasks are completed efficiently and effectively • Keep up-to-date with design trends to ensure the production of relevant and modern designs.