<p>We are seeking a <strong><u>Customer Service Representative</u></strong> to join our team in <strong><u>Carrollton, TX. </u></strong>This role is focused on delivering outstanding customer experiences, supporting order management, and maintaining accurate data records. Candidates should have excellent communication skills, a detail-oriented approach, and experience working within a fast-paced environment.</p>
<p> The Customer Service Specialist is responsible for building customer loyalty and confidence by receiving and responding to inquiries across all communication channels. Acting as the main point of contact for products and services, you will work directly with customers and sales professionals to ensure exceptional service, resolve issues, and elevate the customer experience. This role requires a collaborative approach to problem resolution, a commitment to achieving customer expectations, and a drive to continuously strengthen customer relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to incoming calls, emails, and requests from customers and internal business partners.</li><li>Communicate with customers to understand their needs, concerns, and requirements, ensuring active listening and empathy in all interactions.</li><li>Seek support from team members as needed, and recommend effective solutions independently or in coordination with field representatives or managers.</li><li>Perform item look-up, sourcing, and order placement tasks, collaborating with the Field Sourcing team as required. Enter and follow up on customer orders.</li><li>Oversee the maintenance and tracking of stock, indirect, and direct orders. Manage and monitor back orders and open orders to ensure timely fulfillment.</li><li>Process credits and returns accurately and within established timeframes.</li><li>Maintain delivery status and order source tracking to guarantee successful, on-time deliveries.</li><li>Identify, monitor, and recommend solutions to customer concerns, including any service failures.</li><li>Maintain open lines of communication with external and internal partners in Sales, Operations, and Credit.</li><li>Solve routine, straightforward problems by analyzing options using standard procedures.</li><li>Apply product knowledge and a solid understanding of company policies, systems, and procedures to maximize customer satisfaction.</li><li>Use available resources to organize, communicate, and document all customer interactions.</li><li>Perform other duties as assigned or required.</li></ul><p><br></p>
We are looking for an experienced Service Center Agent to join our team in Fort Worth, Texas. In this role, you will provide exceptional Tier 1 support for global operations while ensuring a seamless customer experience. As a Contract to permanent position, this opportunity offers the potential for long-term growth within the travel agency industry.<br><br>Responsibilities:<br>• Deliver efficient Tier 1 troubleshooting to resolve customer issues during the first interaction whenever possible.<br>• Escalate complex problems to Tier 2 teams while monitoring progress and resolution.<br>• Manage and resolve cases in the request queue with thorough documentation of steps taken and outcomes.<br>• Educate clients on Virtuoso sales tools, processes, and programs by addressing inquiries about technology, products, events, and services.<br>• Develop and maintain the knowledge base by creating clear documentation, including FAQs and step-by-step guides for recurring tasks.<br>• Conduct outbound call campaigns to support promotional and marketing efforts as assigned.<br>• Collaborate with team members to achieve Service Center goals and maintain a high level of customer satisfaction.
<p>As a Front Desk Coordinator, you will be the first point of contact for visitors, clients, and team members, playing a vital role in creating a positive and professional environment. You will manage incoming communications, coordinate front office operations, and support daily administrative tasks to ensure the efficiency and effectiveness of our workplace.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients with a welcoming and professional demeanor.</li><li>Answer and direct phone calls, respond to emails, and handle general inquiries.</li><li>Schedule appointments, maintain calendars, and manage conference room bookings.</li><li>Assist with the onboarding of guests and new team members.</li><li>Maintain the appearance, organization, and supplies of the reception area.</li><li>Process incoming and outgoing mail and deliveries.</li><li>Support staff with document preparation, filing, and other clerical tasks.</li><li>Uphold confidentiality and adhere to company policies in all interactions.</li><li>Collaborate with other departments to support overall office operations.</li></ul><p><br></p>
<p>As a Front Desk Coordinator, you will be the first point of contact for visitors, clients, and team members, playing a vital role in creating a positive and professional environment. You will manage incoming communications, coordinate front office operations, and support daily administrative tasks to ensure the efficiency and effectiveness of our workplace.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients with a welcoming and professional demeanor.</li><li>Answer and direct phone calls, respond to emails, and handle general inquiries.</li><li>Schedule appointments, maintain calendars, and manage conference room bookings.</li><li>Assist with the onboarding of guests and new team members.</li><li>Maintain the appearance, organization, and supplies of the reception area.</li><li>Process incoming and outgoing mail and deliveries.</li><li>Support staff with document preparation, filing, and other clerical tasks.</li><li>Uphold confidentiality and adhere to company policies in all interactions.</li><li>Collaborate with other departments to support overall office operations.</li></ul><p><br></p>
<p>The Front Desk Receptionist serves as the first point of contact for visitors and clients, providing a welcoming atmosphere while ensuring efficient and professional front office operations. This role is responsible for greeting guests, managing incoming calls, handling inquiries, and coordinating administrative tasks to support the broader team.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors, clients, and staff in a friendly and professional manner.</li><li>Answer, screen, and forward incoming phone calls; take accurate messages as needed.</li><li>Manage appointment scheduling and maintain the front desk calendar.</li><li>Handle general inquiries and provide information about the organization or office procedures.</li><li>Receive, sort, and distribute incoming mail, packages, and deliveries.</li><li>Maintain exceptional appearance and organization of the reception area.</li><li>Assist with various clerical tasks, such as filing, photocopying, and data entry.</li><li>Support office staff with administrative projects as needed.</li><li>Uphold confidentiality and follow company policies when handling sensitive information.</li></ul><p><br></p>
We are looking for a highly organized and proactive Executive Assistant to provide comprehensive support to the Chief Customer Officer and executive team. This role is based in Richardson, Texas, and offers a long-term contract opportunity in the dynamic IT Software industry. The ideal candidate will excel at managing executive-level tasks, facilitating strategic projects, and ensuring seamless communication between internal and external stakeholders.<br><br>Responsibilities:<br>• Conduct thorough research, compile relevant data, and prepare precise and well-structured documentation for executive meetings, presentations, and speaking engagements.<br>• Track progress on strategic projects, address last-minute changes, and ensure timely delivery of key deliverables.<br>• Draft and distribute clear and accurate communications on behalf of the Chief Customer Officer and executive team to customers, partners, and colleagues.<br>• Analyze business reports to identify trends, provide insights, and advise on areas requiring additional attention or escalation.<br>• Build and maintain strong relationships with internal teams and external customers, collaborating regularly with senior executives and stakeholders.<br>• Assist in driving organizational goals by understanding the structure, cascading key messages, and supporting strategic initiatives.<br>• Participate in leadership meetings by preparing agendas, taking detailed notes, and ensuring follow-up on action items.<br>• Manage executive calendars by prioritizing tasks, scheduling strategic planning sessions, and ensuring seamless coordination.<br>• Organize and schedule meetings, events, and strategic activities with both internal and external parties.<br>• Arrange complex international and domestic travel, create itineraries, and reconcile expense reports efficiently.
<p>Commercial Collections Specialist</p><p>Full Time Engagement Professional FTEP</p><p>Robert Half Full Time Engagement Professionals is hiring an experienced Commercial Collections Specialist to join our project based consulting practice. This role supports organizations that need immediate, hands on expertise to stabilize cash flow, reduce aging AR, and navigate complex commercial collections environments.</p><p>This is a full time salaried role with Robert Half. You will be deployed on client projects based on business need and your expertise.</p><p>Compensation</p><p>• Approximately $27 per hour based on experience</p><p> • Full time W2 employment with Robert Half</p><p> • Access to comprehensive benefits and paid time off</p><p>What You Will Do</p><p>• Manage commercial B2B collections portfolios with high dollar balances</p><p> • Lead outbound collection efforts using a professional, relationship focused approach</p><p> • Negotiate payment arrangements while preserving customer relationships</p><p> • Perform skip tracing and account research to resolve delinquent balances</p><p> • Collaborate with sales, legal, and operations teams to resolve disputes</p><p> • Support secured or asset based collections when applicable</p><p> • Maintain accurate documentation and compliance standards</p><p> • Step into active collections backlogs and quickly create structure and momentum</p><p><br></p>
We are looking for a skilled Attorney to join a nationally recognized law firm as the founding associate of its new Dallas, Texas office. This role offers a unique opportunity to lead civil litigation efforts while establishing the firm’s presence in the region. The position combines legal expertise with strategic leadership, creating a pathway for significant career growth and influence.<br><br>Responsibilities:<br>• Represent clients in various civil litigation cases, including handling pleadings, motions, discovery, depositions, hearings, mediations, and trials.<br>• Act as the primary legal representative for the Dallas office, fostering strong relationships with clients and the community.<br>• Collaborate with firm leadership to develop market strategies, drive client acquisition, and engage in community outreach.<br>• Provide strategic legal advice that anticipates client needs and emphasizes proactive solutions.<br>• Work closely with attorneys across diverse practice areas to deliver comprehensive legal services.<br>• Establish best practices and operational processes as part of the new office setup.<br>• Maintain a client-focused approach, prioritizing effective outcomes and long-term partnerships.<br>• Participate in initiatives to strengthen the firm's regional branding and presence.
<p>We are looking for an experienced Accounting Manager/Supervisor to oversee daily accounting operations for a growing private equity and management company. This role offers a unique opportunity to contribute to multiple facets of the organization, supporting leadership and providing valuable insights for investors. The ideal candidate will bring strong business acumen, meticulous attention to detail, and the ability to enhance existing practices.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily accounting operations, ensuring accuracy and efficiency in processes.</p><p>• Prepare and oversee month-end close procedures, including journal entries and account reconciliations.</p><p>• Maintain the general ledger and ensure compliance with accounting standards.</p><p>• Assist with financial statement audits, providing detailed documentation and support.</p><p>• Collaborate with the Chief Financial Officer to provide financial insights and recommendations.</p><p>• Develop and refine accounting practices to improve workflows and reporting.</p><p>• Ensure timely and accurate preparation of financial reports for investors and leadership.</p><p>• Support investor relations by delivering precise and helpful financial data.</p><p>• Monitor financial activities to identify trends and opportunities for improvement.</p><p>• Uphold compliance with regulatory requirements and internal policies.</p>
We are looking for a reliable and detail-oriented Receptionist to join our team in Dallas, Texas. This is a Contract to permanent position that provides an excellent opportunity for growth and skill development. The ideal candidate will play a vital role in ensuring the smooth operation of the office and delivering exceptional service to both visitors and team members.<br><br>Responsibilities:<br>• Serve as the first point of contact by welcoming visitors and managing light traffic in the reception area.<br>• Answer and direct incoming calls using a multi-line phone system efficiently.<br>• Assist with administrative tasks, including office services and human resources support, as needed.<br>• Provide overflow assistance to paralegals and handle assigned paralegal tasks with due diligence.<br>• Collaborate with the Director of Administration to ensure office operations run smoothly.<br>• Maintain an organized and detail-oriented front desk environment.<br>• Support the team with other challenging tasks as requested.<br>• Learn and utilize standard software systems used by the firm.
<p><strong>Key Responsibilities:</strong></p><ul><li>Monitor assigned accounts to identify outstanding debts and prioritize collection efforts.</li><li>Contact clients or customers via phone, email, and mail to secure payment and resolve billing issues.</li><li>Negotiate payment plans and settlement agreements within company guidelines.</li><li>Research and resolve account discrepancies, collaborating with internal departments as needed.</li><li>Document all collection activities and maintain detailed client account notes.</li><li>Prepare reports and provide regular updates to management regarding collections status and delinquent accounts.</li><li>Recommend accounts for further action (e.g., escalation, legal proceedings) when necessary.</li><li>Support month-end closing processes by reporting on delinquent accounts and projected cash receipts.</li><li>Maintain knowledge of company policies, collection best practices, and relevant regulations.</li></ul>
<p>We are looking for a detail-oriented Tax Audit Analyst to join our team in Plano, Texas. In this role, you will contribute to the integrity of our tax processes by ensuring compliance with internal controls, maintaining clear communication, and managing audit activities effectively. This position provides an excellent opportunity to develop technical expertise in tax auditing while collaborating across various levels of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Uphold company policies and procedures by adhering to the established internal controls within the Tax Department.</p><p>• Foster clear and effective communication with employees, external providers, and government representatives at all levels.</p><p>• Prepare and distribute audit-related reports and data in a timely manner to support efficient processing.</p><p>• Maintain and update the audit log to track progress and ensure accurate documentation of ongoing and completed audits.</p><p>• Cross-train for other Tax Analyst roles to serve as a backup resource when needed.</p><p>• Conduct research on tax-related inquiries to enhance technical knowledge and remain informed of industry best practices.</p><p>• Follow company document management and retention policies to ensure compliance.</p><p>• Participate in development activities, such as workshops, reviewing publications, and networking within relevant organizations.</p><p>• Work extended hours as required to meet deadlines during peak periods.</p><p><br></p><p><br></p><p>If interested, please send your resume to [email protected]</p>
We are looking for a highly skilled Staff Accountant to join our team in Frisco, Texas. This hybrid contract-to-permanent position offers an opportunity to work on a variety of accounting tasks, including accounts payable, accounts receivable, and tax-related activities. The ideal candidate will have extensive experience in accounting and be proficient in utilizing tools such as QuickBooks and bill.com.<br><br>Responsibilities:<br>• Manage accounts payable processes, including handling vendor setup, invoice processing, and conducting AP check runs.<br>• Support accounts receivable by drafting invoices for homeowners and collaborating with project managers and sales representatives.<br>• Reconcile bank and credit card statements accurately and ensure proper categorization within QuickBooks.<br>• Work with external professionals to prepare quarterly tax submissions and manage corporate tax-related tasks.<br>• Oversee vendor payments, including uploading necessary documentation and ensuring timely processing.<br>• Release funds from insurance companies and handle tasks related to certificates of completion.<br>• Maintain general ledger accuracy and perform journal entries as needed.<br>• Ensure compliance with sales tax regulations and corporate tax filings.<br>• Coordinate with project managers to finalize invoices and resolve discrepancies effectively.
<p><strong>100% Remote / No C2C or Sponsorship Available </strong></p><p>We are looking for a Full Stack AI Engineer. In this role, you will design and implement intelligent systems that drive innovation in conversational AI and autonomous workflows. You will work across the technology stack, leveraging cutting-edge AI frameworks and tools to create scalable, enterprise-grade applications. If you thrive in a dynamic environment and are passionate about advancing AI capabilities, this position offers an excellent opportunity to make a meaningful impact.</p><p><br></p><p>Responsibilities:</p><p>• Develop end-to-end workflows for AI agents using advanced frameworks, ensuring efficient task orchestration, memory management, and safety measures.</p><p>• Collaborate with cross-functional teams to communicate technical decisions and balance trade-offs for optimal solutions.</p><p>• Utilize AI coding tools to accelerate development while adhering to enterprise standards for security and reliability.</p><p>• Define and implement metrics to evaluate AI agent performance, contributing to the standardization of evaluation methods across products.</p><p>• Design scalable system architectures that optimize caching, streaming, observability, and cost-efficiency.</p><p>• Integrate AI agents with existing services and new microservices to ensure robust and scalable deployments.</p><p>• Conduct thorough code reviews to enhance performance, enforce secure coding practices, and uphold software quality.</p><p>• Build and deploy systems that adhere to best practices for real-time communication, such as WebRTC and WebSockets.</p><p>• Lead efforts in debugging and performance tuning across both front-end and back-end components.</p><p>• Continuously optimize workflows and processes to enhance the reliability and scalability of AI-powered systems.</p>
