<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half (Technology Solutions) is searching for an IT Systems Analyst II with expertise in the administration and support of O365, Citrix, Active Directory and TCP/IP protocols and more. If this sounds like your background, than this IT Systems Analyst role is for you! For this opportunity, you will work near the Orange County, CA area.</p>
We are looking for a dedicated Desktop Support Analyst to join our team in Ontario, California. In this role, you will provide essential technical assistance to ensure the smooth operation of computer systems, hardware, and software within the organization. If you have strong problem-solving skills and a passion for technology, we invite you to apply.<br><br>Responsibilities:<br>• Offer first and second-level technical support for desktops, laptops, mobile devices, and peripherals.<br>• Install, configure, and update hardware and software to meet user needs.<br>• Track and manage IT equipment inventory, ensuring accurate asset documentation.<br>• Facilitate onboarding and offboarding processes, including account setup and provisioning of necessary equipment.<br>• Ensure adherence to IT policies and procedures to maintain system security and compliance.<br>• Document resolutions and support activities while creating and updating knowledge base resources.<br>• Collaborate with IT team members to address and resolve complex technical issues.<br>• Assist with network connectivity troubleshooting and basic server-related tasks when required.<br>• Provide occasional after-hours or weekend support as necessary.
<p>We are looking for a dedicated Risk Analyst to join our team in El Monte, California, as part of a long-term contract position within the financial services industry. This role is crucial in developing and implementing fraud risk management frameworks and methodologies to safeguard the organization against financial losses due to fraudulent activities. The successful candidate will play a pivotal role in overseeing fraud detection tools, collaborating across departments, and ensuring adherence to industry standards and regulatory requirements.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement a comprehensive fraud risk management framework, including preventive and detective controls.</p><p>• Conduct regular risk assessments to identify, evaluate, and mitigate internal and external fraud risks.</p><p>•Collaborate with Enterprise Risk Management, Compliance, First Line business unit management and Business Risk & Control Officers (BRCs) in performing periodic Risk and Control Self Assessments (RCSA) specific to internal and external fraud, associated with both new and existing activities, products, or services.</p><p>• Oversee the deployment and management of fraud detection tools to ensure operational efficiency and effectiveness.</p><p>• Lead investigations into fraud incidents, identifying root causes and recommending corrective actions.</p><p>• Monitor fraud warning reports and ensure timely responses to suspicious activities flagged for review.</p><p>• Coordinate the preparation of Suspicious Activity Reports (SARs) in compliance with regulatory requirements.</p><p>• Maintain relationships with law enforcement, regulatory bodies, and industry resources to stay informed about fraud trends and best practices.</p><p>• Develop and monitor performance metrics such as Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to track fraud risk and trends.</p><p>• Facilitate training sessions for internal stakeholders to promote awareness and accountability in fraud risk management.</p>
We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships.<br><br>Responsibilities:<br>• Provide on-site technical support to clients, addressing both scheduled and on-demand service requests.<br>• Analyze and resolve technical issues by identifying root causes and implementing effective solutions.<br>• Perform tasks such as password retrieval, patch deployment, and remediation of system alerts.<br>• Collaborate with clients to understand their needs and deliver personalized IT solutions.<br>• Ensure compliance with security standards, policies, and ethical business practices.<br>• Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions.<br>• Maintain detailed documentation of all service activities for future reference and efficiency.<br>• Conduct backup remediation and infrastructure-related problem analysis to prevent outages.<br>• Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards.<br>• Continuously review and improve troubleshooting methods to enhance service delivery.
We are looking for a skilled PC Technician to join our team on a contract basis in Commerce, California. This role involves evaluating and testing electronic equipment, identifying resale potential, and ensuring functionality according to industry standards. The ideal candidate will have hands-on experience with audio/video equipment, a solid understanding of signal paths, and the ability to work effectively in a warehouse environment.<br><br>Responsibilities:<br>• Sort and process electronic items and commodities to identify those with potential resale value.<br>• Assess the resale potential of electronics, including whole units and individual components, using established methods.<br>• Conduct thorough testing and verification of electronic functionality while adhering to R2 standards.<br>• Handle and evaluate audio/video equipment such as soundboards, speakers, lighting systems, turntables, and keyboards.<br>• Apply knowledge of audio/video signal paths and connectivity to ensure proper functionality.<br>• Perform PC technician duties, including troubleshooting, repairing, and maintaining computer systems.<br>• Lift and carry items weighing up to 50 pounds as part of warehouse operations.<br>• Operate effectively in a warehouse environment, ensuring safety and efficiency.<br>• Utilize technical expertise to work with a variety of computer hardware and operating systems, including Linux, Mac, and Windows.<br>• Assist with cable installation and system setup as needed.
<p>Are you ready to lead and own a global Salesforce ecosystem at the enterprise level? We’re searching for a seasoned Salesforce Platform & Integration Manager who can blend strategic vision with deep technical execution. This is a highly visible, onsite leadership role reporting directly to executive leadership, responsible for driving CRM transformation across a diverse business landscape—including Sales, Service, Marketing, Legal, Ops, and more.</p><p>This role is ideal for someone who thrives at the intersection of architecture, delivery leadership, stakeholder engagement, and hands-on platform ownership. If you’re passionate about advancing Salesforce maturity, scaling innovation, and ensuring enterprise systems work together seamlessly—you’ll feel right at home here.</p><p><br></p><p><strong>What You’ll Lead</strong></p><ul><li>Own the <strong>end-to-end Salesforce platform roadmap</strong>, ensuring every investment and enhancement drives measurable business value.</li><li>Serve as the <strong>global authority on Salesforce</strong>, defining governance, innovation pipelines, and executive reporting.</li><li>Translate enterprise strategy into scalable, secure, and modern Salesforce capabilities across multiple clouds.</li><li>Lead engagement with internal teams, integration partners, and contractors—ensuring alignment, accountability, and delivery excellence.</li><li>Build a frictionless, mature DevOps environment leveraging CI/CD, release governance, and quality standards.</li><li>Oversee cross-cloud architecture, API integration patterns, data models, and security/compliance frameworks across the enterprise.</li><li>Drive adoption and enablement with rich training programs, release change management, and performance dashboards.</li></ul><p><strong>Your Impact</strong></p><p>This role is pivotal in:</p><ul><li>Accelerating digital transformation</li><li>Raising CRM and data maturity across the organization</li><li>Strengthening integration between Salesforce and enterprise systems (ERP, MDM, Finance, and more)</li><li>Ensuring scalability, consistency, and transparency across global departments and regions</li></ul><p> </p><p><strong>Why This Role Matters</strong></p><p>This is not just a Salesforce admin job—it’s a strategic leadership position that forms the bridge between enterprise vision and real-world delivery. You will shape the CRM future of the organization, modernize global workflows, and empower teams to operate at a higher level of performance and scale.</p><p><br></p><p>For immediate consideration, direct message Reid Gormly on LinkedIn Today and Apply Now!</p>
<p><strong>Senior Technical Lead – Customer Data Platform (CDP)</strong></p><p><strong>Location:</strong> Torrance, CA</p><p><strong>Work Type:</strong> Onsite – 4 days per week</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Senior Technical Lead</strong> to define the technical strategy, architecture, and execution of our Customer Data Platform (CDP). This individual will lead the design and delivery of scalable, secure, and high-performing solutions that enable unified customer data management, advanced analytics, and personalized experiences. The role requires deep technical expertise, strong leadership, and a solid understanding of modern cloud technologies and data platforms.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the design, development, and deployment of a scalable, secure, and high-performance CDP SaaS product.</li><li>Architect solutions integrating various data sources, APIs, and third-party platforms.</li><li>Design, develop, and optimize complex SQL queries for data extraction, transformation, and analysis.</li><li>Build and maintain workflow pipelines using <strong>Digdag</strong>, integrating with platforms such as <strong>Treasure Data</strong>, <strong>AWS</strong>, or other cloud services.</li><li>Automate ETL processes and schedule tasks using Digdag’s YAML-based workflow definitions.</li><li>Implement data quality checks, logging, and alerting mechanisms within workflows.</li><li>Leverage AWS services (e.g., S3, Lambda, Athena) to enhance data processing and storage capabilities.</li><li>Ensure best practices in software engineering, including code reviews, testing, CI/CD, and documentation.</li><li>Oversee data privacy, security, and compliance initiatives (e.g., GDPR, CCPA).</li><li>Develop real-time and batch data processing systems.</li><li>Collaborate with cross-functional teams to translate business requirements into technical solutions.</li><li>Mentor and guide developers, fostering a culture of technical excellence and continuous improvement.</li><li>Troubleshoot complex technical issues and provide hands-on support as needed.</li><li>Monitor, troubleshoot, and optimize data workflows for performance, reliability, and cost-efficiency.</li></ul>
