5 results for Customer Service Representative in Columbus, OH

Customer Service Representative We are offering a long term contract opportunity in the manufacturing industry for a Customer Service Representative in Columbus, Ohio. The role involves working in a warehouse management system and handling customer account management. Responsibilities: • Respond to customer inquiries and resolve issues effectively• Handle inbound telephone calls and maintain a pleasant phone manner• Accurately process customer orders and ensure their completion• Manage customer accounts and take necessary actions• Maintain written communication with customers through email correspondence• Maintain a detail-oriented phone etiquette while interacting with customers• Input data accurately and efficiently into the system• Utilize Microsoft Excel and Word for various tasks• Uphold manufacturing practices and operations within the workplace• Ensure the organization and efficiency of the warehouse management system.

Receptionist We are offering a short-term contract employment opportunity for a Receptionist, located in the North Dayton area. In this role, you will be the first point of contact for team members and visitors, ensuring smooth operation of front desk reception and administrative tasks. Responsibilities:• Direct incoming calls to appropriate departments and provide accurate information• Welcome visitors and guide them to the right department or team member• Handle outgoing mail and packages, ensuring they are correctly addressed and dispatched• Organize and distribute incoming mail efficiently• Oversee the ordering and inventory of office supplies for the corporate headquarters• Support the Travel Department with Dependent Verifications and occasional travel booking for team members• Coordinate the collection of documents and their subsequent digital filing• Manage the Visitor program for the corporate headquarters, including visitor logs and badges• Work closely with various departments such as Security, Finance, IT, and the Executive Team to coordinate guest visits• Carry out other assigned duties as required. For immediate consideration, call 937.224.8326.

Front Desk Coordinator We are offering a long-term contract employment opportunity for a Front Desk Coordinator. This role involves a variety of tasks within the healthcare industry, including data entry and customer service. Responsibilities: • Efficiently handle incoming calls on a switchboard with 10-30 lines • Perform data entry tasks with a focus on accuracy • Utilize basic office skills to manage and organize work • Ensure customer inquiries are resolved in a timely and detail-oriented manner • Monitor customer accounts and take necessary actions as required • Maintain a high level of customer service at all times • Accurately process customer credit applications • Keep customer credit records up to date and precise.

Collections Specialist We are looking to add a Collections Specialist to our team based in MORAINE, Ohio. In this role, you will be tasked with managing customer accounts, handling customer inquiries, and maintaining the integrity of our financial records. This role offers a short term contract employment opportunity in the Accounting Software Systems industry. Responsibilities: • Handle inbound calls from customers regarding their accounts• Utilize CRM and Epic Software to manage customer accounts• Execute billing functions accurately and efficiently• Conduct collection processes, ensuring adherence to industry standards• Administer claim processes as per the company's guidelines• Maintain and update customer records using Accurint and ADP - Financial Services• Ensure proper accounting of receivables• Resolve customer inquiries and issues in a timely manner• Process customer credit applications with precision• Ensure all financial data is accurate and up-to-date. For immediate consideration, please contact Robert Half Talent Solutions at 937-224-06000

Collections Specialist We are in search of an Accounts Receivable Analyst to join our team based in Columbus, Ohio. In this role, you will be responsible for overseeing and managing the entire accounts receivable process, implementing effective CRM and ERP solutions, and utilizing accounting software systems. This role offers a long-term contract employment opportunity. Responsibilities: • Overseeing the entire accounts receivable process including collections and B2B collections • Utilizing various accounting software systems to process and manage customer credit applications • Implementing and managing CRM and ERP solutions to streamline accounting functions • Maintaining accurate and up-to-date customer credit records • Resolving customer inquiries related to accounts receivable in a timely and efficient manner • Monitoring customer accounts and taking appropriate actions as necessary • Using Microsoft Excel for data analysis and reporting related to accounts receivable • Communicating effectively with both internal team members and external customers regarding accounts receivable issues and updates.