<p>Dayton area company is looking for a Customer Service Representative to join their team on a contract basis. The job duties will be doing data entry into MS Excel spreadsheets, generating reports, checking on the status of customer orders, answering inbound calls, updating account information and supporting various clerical duties. This is a contract role anticipated to last for several months and is working full-time hours. </p>
<p>We are looking for a Customer Service Representative to support leave-related inquiries and member communications in Vandalia, Ohio. This contract position with permanent potential is ideal for someone who can balance phone-based customer support with accurate administrative follow-through in a fast-paced environment. The person in this role will help individuals navigate leave documentation, coordinate with employers and medical offices, and maintain organized records using standard office tools. Success in this position requires strong communication skills, attention to detail, and the ability to manage multiple tasks throughout the day.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from members who need assistance with leave-related questions and required documentation.</p><p>• Initiate outgoing communication with employers and medical providers to confirm work status and gather updates tied to active cases.</p><p>• Process disability-related payments for individuals who are away from work due to illness or medical leave.</p><p>• Send appropriate forms and paperwork to callers during the intake stage of a leave request.</p><p>• Enter and maintain accurate case information in internal records and tracking systems.</p><p>• Use email and phone correspondence to follow up on outstanding information needed to move claims or leave requests forward.</p><p>• Monitor multiple tasks at once while prioritizing customer needs and meeting daily service expectations.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>