We are looking for a ServiceNow Business Analyst to support business and technology teams in Columbus, Ohio by turning operational needs into practical platform solutions. In this role, you will assess current processes, define clear requirements, and help shape efficient ServiceNow capabilities that improve daily workflows. The position is ideal for someone who combines strong analytical thinking with hands-on platform knowledge and enjoys working closely with stakeholders in an Agile environment.<br><br>Responsibilities:<br>• Engage with business partners and project teams to capture needs, clarify objectives, and produce well-structured functional and technical requirements for ServiceNow work.<br>• Review existing workflows and operating procedures to uncover opportunities for process improvement, automation, and a better end-user experience through the platform.<br>• Convert business goals into detailed specifications and work closely with developers and administrators to deliver effective, scalable solutions.<br>• Support the configuration of ServiceNow applications, forms, workflows, and integrations with an emphasis on best practices and sustainable design.<br>• Assess data needs related to reporting, integrations, implementations, and migration activities to help ensure reliable solution delivery.<br>• Create and update process documents, user instructions, and training resources while assisting end users with adoption and knowledge transfer.<br>• Monitor new platform features and module capabilities, recommending enhancements that increase efficiency and business value.<br>• Contribute to Agile delivery efforts by partnering with cross-functional teams, participating in planning activities, and helping drive successful project execution.
We are looking for a Cyber Security Engineer to strengthen and operate a broad range of security technologies across cloud, infrastructure, endpoints, networks, and applications in Columbus, Ohio. This position is best suited for someone who enjoys hands-on engineering work, from deploying controls and refining detections to resolving incidents and improving overall resilience. The role focuses on day-to-day security operations and technical implementation rather than high-level policy ownership.<br><br>Responsibilities:<br>• Configure and optimize protective controls for web-facing environments, including application-layer defenses, traffic filtering, automated threat mitigation, and denial-of-service protection.<br>• Deploy and maintain security measures across cloud platforms, identity services, network architecture, storage environments, and centralized logging solutions.<br>• Operate security monitoring and response tooling by managing alerts, improving detection logic, building dashboards, and streamlining workflows through automation.<br>• Coordinate incident response activities, including investigation, containment, forensic review, root cause analysis, and remediation planning.<br>• Drive vulnerability reduction efforts by supporting scanning, penetration testing, attack path evaluation, and security improvements within application environments.<br>• Support secure access initiatives through administration of Zero Trust technologies, firewalls, VPN platforms, segmentation controls, and hybrid infrastructure security.<br>• Strengthen identity and access management practices for collaboration platforms by enforcing appropriate permissions, access governance, and least-privilege standards.<br>• Contribute to compliance, risk, and audit readiness efforts while helping promote security awareness and operational adherence to required controls.