19 results for Customer Service Representative in Chula Vista, CA

Customer Service Representative Robert Half is seeking a dedicated Customer Service Representative to join the team at one of our clients. This is an exciting opportunity to work with a company that values both its employees and customers, ensuring satisfaction and success on both sides of the equation. Key Responsibilities<ul><li>Respond promptly to customer inquiries via phone, email, or chat, ensuring all concerns are addressed professionally and efficiently.</li><li>Resolve product or service issues by clarifying complaints, determining the cause, and choosing the best solution.</li><li>Maintain detailed and accurate customer records in company systems.</li><li>Provide information about products, services, and account status to customers when requested.</li><li>Collaborate with internal teams to escalate and resolve complex issues.</li><li>Follow up with customers to ensure satisfaction and address any ongoing concerns.</li><li>Uphold company values of honesty, respect, and positivity in all interactions.</li><li>Identify opportunities to improve customer service processes and suggest ideas for enhancements.</li></ul>

Sr. Customer Service Representative We are offering a permanent employment opportunity for a Sr. Customer Service Representative in Carlsbad, California. As a Sr. Customer Service Representative, you will be playing a crucial role in managing customer interactions, tracking project statuses, and ensuring the accurate and efficient processing of customer orders. Responsibilities• Efficiently manage customer communication via inbound and outbound calls and emails.• Accurately enter and process customer orders into our system, ensuring meticulous attention to detail.• Ensure customers are regularly updated on the status of their projects and delivery schedules.• Work closely with production and logistics teams to prioritize and expedite orders when required.• Handle customer complaints and concerns professionally, demonstrating empathy and resolution skills.• Maintain well-organized and comprehensive records of all customer interactions and transactions.• Adhere to company policies and procedures while delivering exceptional customer service.

Customer Service Representative Robert Half is partnering with a growing organization in Oceanside, CA to hire a Customer Service Representative who thrives on creating exceptional service experiences. This role is perfect for a professional with strong communication skills who enjoys helping customers resolve issues and find solutions. If you’re passionate about delivering excellent service and have a detail-oriented mindset, we invite you to apply! Key Responsibilities:Customer Assistance:<ul><li>Provide accurate and timely responses to customer inquiries via phone, email, or chat.</li><li>Assist customers with product or service information, troubleshooting, and order tracking.</li><li>Resolve customer issues or complaints by determining the best course of action to ensure satisfaction.</li></ul>Documentation and Reporting:<ul><li>Maintain detailed records of customer interactions and transactions in the company’s CRM system.</li><li>Generate reports on customer feedback to support continuous process and service improvements.</li></ul>Team Collaboration:<ul><li>Collaborate with other departments, such as sales or technical support, to address customer needs.</li><li>Contribute to team success by sharing feedback and solutions to improve customer service processes.</li></ul>

Customer Service Representative Do you have excellent communication skills and a passion for helping others? We’re looking for a Customer Service Representative to join our client's team and serve as the bridge between our company and its customers. In this role, you’ll engage with clients to provide product and service information, answer inquiries, and resolve any issues with professionalism and efficiency. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound customer calls or emails, resolving inquiries in a professional and friendly manner.</li><li>Provide accurate information about products or services, ensuring clear and concise communication.</li><li>Resolve customer complaints or issues efficiently and escalate unresolved problems when necessary.</li><li>Update and maintain customer records in the database with detailed and accurate information.</li><li>Identify opportunities to upsell or offer additional services where appropriate.</li><li>Follow company procedures, guidelines, and standards to ensure excellent customer service is delivered at all times.</li><li>Work collaboratively with team members to achieve customer service goals and improve processes.</li></ul>

Customer Service Representative A well-regarded educational institution in Vista, CA is eager to hire a friendly and service-focused Customer Service Representative to support their administrative office. This role is ideal for candidates with a passion for education and a desire to assist students, parents, and faculty members. If you enjoy being the point of contact for inquiries while contributing to student success, this is an amazing opportunity. Key Responsibilities:Student and Family Assistance:<ul><li>Answer questions from students and parents about admission procedures, tuition payments, or educational programs via phone, email, or in person.</li><li>Guide prospective students through the enrollment process and assist with application documentation.</li><li>Provide support for academic advising by referring inquiries to appropriate departments or staff members.</li></ul>Administrative Tasks:<ul><li>Maintain accurate records of communication and update databases with student or program details.</li><li>Assist with the planning and coordination of educational events, such as open houses or orientations.</li><li>Process paperwork, manage office correspondence, and maintain a welcoming environment for visitors.</li></ul>Coordination:<ul><li>Serve as a liaison between students, parents, and academic staff to resolve concerns or inquiries promptly.</li><li>Provide technical support for students scheduling classes or accessing online resources.</li></ul>

Customer Service Representative Are you passionate about helping others and interested in building a rewarding career in the healthcare industry? A trusted medical organization in San Marcos, CA is seeking a Customer Service Representative for their healthcare services team. The ideal candidate will have outstanding communication skills and a patient-first mindset. This is a fantastic opportunity to make a difference in people’s lives while working in a professional and supportive environment. Key Responsibilities:Patient Support:<ul><li>Respond to patient inquiries via phone, email, or in-person, addressing insurance, billing, or appointment scheduling questions.</li><li>Assist patients with navigating healthcare services, including referrals and preauthorization forms.</li><li>Provide empathetic and professional communication to resolve patient issues or complaints.</li></ul>Administrative Assistance:<ul><li>Maintain accurate records of patient interactions, ensuring documentation is compliant with healthcare privacy standards (e.g., HIPAA).</li><li>Update patient files and verify insurance information at the time of service.</li><li>Assist in processing medical documentation such as referrals, prescriptions, and test results.</li></ul>Collaboration:<ul><li>Coordinate with medical staff and other team members to troubleshoot and streamline operations.</li><li>Follow up with patients regarding appointments, test results, or outstanding inquiries.</li></ul>

Customer Experience Specialist Are you passionate about delivering exceptional customer experiences and building lasting relationships? A prominent company in Rancho Santa Fe, CA, is seeking a dedicated and personable Customer Experience Specialist to join their team. This is an exciting opportunity to bring your expertise in customer service to a company that values client satisfaction and teamwork. Key Responsibilities:<ul><li>Serve as the primary point of contact for customers, providing information, resolving inquiries, and ensuring satisfaction.</li><li>Handle both inbound and outbound customer interactions via phone, email, and other communication channels.</li><li>Maintain accurate customer records and track interaction notes in a CRM system.</li><li>Proactively identify customer needs and offer personalized solutions and services.</li><li>Collaborate with internal teams to address customer concerns and deliver timely resolutions.</li><li>Assist in developing initiatives to enhance the overall customer experience.</li><li>Meet and exceed key performance indicators (KPIs) related to response time, resolution accuracy, and client satisfaction.</li></ul>

Collections Specialist We are offering a long term contract employment opportunity for a Collections Specialist in Carlsbad, California. As a Collections Specialist, you will be primarily focused on sales order entry, handling collections issues, and interacting with customers. You will also be tasked with ensuring that sales orders are processed accurately and efficiently, while maintaining a high level of customer service. Responsibilities: • Handle sales order entry, with a focus on accuracy and efficiency • Address and resolve collections issues as they arise • Maintain consistent interaction with customers to ensure a high level of customer service • Utilize NetSuite and basic Excel for daily tasks and customer management • Keep track of and follow up with customers regarding collections • Review expense reports and ensure receipt availability • Use your skills in Accounts Receivable (AR), Answering Inbound Calls, Claim Administration, and Collection Processes to meet job requirements • Act as a gatekeeper for sales orders, ensuring all orders are processed correctly and efficiently • Handle B2B collection emails and internal emails • Deal with a large volume of sales orders and manage the accounts of big customers.

Front Desk Coordinator Robert Half is seeking a detail-oriented and personable Front Desk Coordinator to be the face of a dynamic organization that’s making strides in groundbreaking scientific advancements. Key Responsibilities<ul><li>Greeting and directing visitors in a professional, friendly manner.</li><li>Answering and managing incoming calls, emails, and correspondence.</li><li>Scheduling appointments, meetings, and conference room bookings.</li><li>Maintaining the front desk area to ensure it is organized, clean, and safe.</li><li>Supporting administrative tasks, such as data entry, mail distribution, and ordering office supplies.</li><li>Managing incoming and outgoing deliveries, including liaising with courier services.</li><li>Assisting with onboarding processes for new hires, such as coordinating access and handling administrative packets.</li><li>Acting as a liaison between office teams and external vendors when needed.</li></ul>

Bilingual Spanish Receptionist A well-established company in [Location] is seeking a friendly and professional Bilingual Spanish Receptionist to be the face of the organization. The ideal candidate will have excellent communication skills in both English and Spanish and will excel at providing a welcoming experience for visitors and callers. If you have strong organizational skills and enjoy being at the center of a team’s success, this role is for you! Key Responsibilities:<ul><li>Greet and assist visitors and manage a multi-line phone system to direct calls to the appropriate departments.</li><li>Maintain front desk organization, ensuring a clean and functional reception area.</li><li>Coordinate schedules and meeting spaces as needed for office activities.</li><li>Assist with data entry, file maintenance, and distributing mail or office supplies.</li><li>Translate documents and correspondence from English to Spanish or vice versa, as needed.</li><li>Support other departments with administrative tasks such as preparing correspondence and tracking information.</li><li>Provide a professional, welcoming demeanor in both Spanish and English to ensure all guests feel supported.</li><li>Handle inquiries from clients and team members effectively and promptly.</li></ul>

Front Desk Coordinator e’re looking for a skilled Front Desk Coordinator to serve as the first point of contact for visitors, clients, and team members. This role is vital to ensuring the front office operates seamlessly while providing outstanding customer service. Key Responsibilities:<ul><li>Welcome all visitors and clients with a friendly, professional attitude.</li><li>Handle incoming calls, route communication, and manage messages efficiently.</li><li>Schedule appointments and maintain front desk calendars.</li><li>Ensure the reception area is organized, professional, and fully equipped.</li><li>Perform administrative tasks including filing, data entry, and document management.</li><li>Assist in managing office supplies inventory and ordering as needed.</li><li>Provide coordination support to internal teams for meetings and events.</li></ul>

Front Desk Coordinator Are you a professional multitasker with a passion for creating a welcoming and efficient office environment? A reputable company in Vista, CA, is seeking a bright and organized Front Desk Coordinator to become the face of their office. If you thrive in a client-facing role and enjoy handling a variety of administrative tasks, this role is perfect for you! Key Responsibilities:<ul><li>Greet visitors and ensure they are directed to the appropriate department or person.</li><li>Manage incoming calls, take messages, and forward inquiries to the correct team members.</li><li>Oversee the reception area and maintain a professional, organized workspace.</li><li>Handle incoming and outgoing mail, including courier deliveries and shipments.</li><li>Assist with scheduling appointments and managing meeting room calendars.</li><li>Provide administrative support to various departments as needed.</li><li>Maintain a high level of client service to create a positive first impression for all visitors.</li></ul>

Receptionist Our client in the construction field is seeking a professional Receptionist to provide excellent front office support and enhance the daily operations of their team. This is an exciting opportunity to join a mission-oriented business making a tangible impact in the construction industry. Key Responsibilities:<ul><li>Greet and welcome visitors, clients, and vendors with a professional and friendly demeanor, ensuring a positive first impression.</li><li>Manage incoming calls promptly and courteously, directing them to the appropriate departments or individuals.</li><li>Handle mail distribution, courier services, and deliveries.</li><li>Maintain an organized front office by managing supplies, keeping common areas tidy, and assisting with administrative duties as needed.</li><li>Provide scheduling and calendar support for meetings, conference rooms, and team events.</li><li>Assist with data entry, filing, and other related administrative tasks to support operations and project teams.</li><li>Monitor visitor logs, issue guest passes, and ensure adherence to company security protocols.</li></ul>

Office Specialist Ready to bring your organizational skills and administrative expertise to support a dynamic team? We are seeking a detail-oriented Office Specialist to provide comprehensive administrative support and ensure smooth day-to-day operations. This is an exciting role for candidates who thrive on making an impact behind the scenes by keeping everything organized and running efficiently. Key Responsibilities:<ul><li>Perform a variety of administrative tasks, including data entry, correspondence, and filing.</li><li>Maintain office supplies and coordinate orders as needed.</li><li>Assist with scheduling, meetings, and managing staff calendars.</li><li>Prepare reports, spreadsheets, and presentations for management review.</li><li>Act as a liaison between departments to streamline office communication and processes.</li><li>Handle incoming and outgoing mail and manage document filing systems.</li><li>Provide exceptional support to both internal teams and external customers.</li></ul>

Collections Specialist We are seeking a Collections Specialist for a long term contract employment opportunity in the Hospitality industry, located in Escondido, California. In this role, you will be primarily focused on maintaining customer accounts, managing billing inquiries, and ensuring efficient processing of customer credit applications. Responsibilities: • Manage and maintain assigned customer accounts with outstanding balances. • Efficiently process customer credit applications. • Handle customer requirements for invoice payments such as vendor applications and questionnaires. • Adhere to internal procedures for collecting overdue invoices and ensure that internal reports are updated. • Reach out to customers via email or phone to confirm payment intent and status. • Provide support to both internal teams and external customers with billing inquiries. • Utilize accounting software systems and NetSuite for collections and billing functions. • Manage B2B collections and accounts receivable. • Answer inbound calls related to collections and billing.

Compliance Analyst Our client, a mid-sized broker-dealer based in San Diego, CA, is seeking a Compliance Analyst to join their dynamic team. This position plays a critical role in ensuring the firm’s compliance with financial regulations and internal policies, protecting the integrity and ethical standards of the organization. Key Responsibilities:<ul><li>Monitor and maintain compliance with FINRA, SEC, and other applicable regulatory standards governing broker-dealers.</li><li>Conduct ongoing reviews and audits of internal processes, policies, and transactions to detect and address potential compliance issues.</li><li>Assist with regulatory reporting, including the preparation and submission of key reports, disclosures, and filings.</li><li>Serve as a resource to registered representatives and staff, providing guidance on compliance-related inquiries.</li><li>Review marketing and advertising materials for regulatory compliance.</li><li>Support the development and delivery of compliance-related training and education programs for employees.</li><li>Collaborate with internal departments, including legal and operations, to ensure compliance protocols are integrated into company processes.</li><li>Stay informed on updates to securities regulations and industry best practices, incorporating changes into company compliance procedures as needed.</li></ul>

Office Clerk Robert Half is proud to partner with a reputable organization in Encinitas, CA, to fill an important Office Clerk position. This role is perfect for someone who thrives in a versatile, fast-paced office environment and enjoys helping keep operations running smoothly. If you’re detail-oriented, highly organized, and ready to bring efficiency to a dynamic team, we’d love to hear from you! Key Responsibilities:<ul><li>Perform a wide range of administrative duties, including filing, faxing, and scanning documents.</li><li>Sort and distribute incoming mail as well as prepare outgoing correspondence.</li><li>Manage office supply inventory and restock as needed, ensuring that the workplace remains organized and functional.</li><li>Greet visitors, answer and direct phone calls, and provide general assistance to staff and customers.</li><li>Digitally and physically manage records to ensure accuracy and compliance with company standards.</li><li>Support the team by assisting in scheduling meetings, preparing meeting materials, and coordinating calendars.</li><li>Assist with special projects as needed, providing support across departments.</li></ul>

Receptionist We are looking for a personable and organized Receptionist to be the face of our office and provide exceptional front-desk support. The ideal candidate will have strong interpersonal skills, a professional demeanor, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities:<ul><li>Greet and welcome visitors, clients, and employees with professionalism and a positive attitude.</li><li>Answer and direct phone calls in a friendly and efficient manner.</li><li>Maintain a tidy and well-organized reception area.</li><li>Respond to inquiries via phone, email, and in-person promptly and accurately.</li><li>Manage incoming and outgoing mail and packages.</li><li>Maintain office calendars and assist in scheduling meetings or appointments as requested.</li><li>Liaise with various departments to ensure effective communication and coordination.</li><li>Perform administrative tasks such as data entry, filing, and general clerical duties.</li></ul>

Collections Specialist - Manufacturing Are you skilled in maintaining positive relationships while ensuring payment compliance? Robert Half is assisting a leading manufacturing company in Vista, CA, to find a results-driven Collections Specialist who can effectively manage and resolve outstanding accounts receivable balances. Key Responsibilities:<ul><li>Actively manage and recover overdue accounts by performing timely follow-ups.</li><li>Prepare and send client statements, reminders, and payment demand letters.</li><li>Investigate and resolve billing discrepancies by communicating with vendors and internal teams.</li><li>Work with sales and accounting divisions to process payment adjustments as necessary.</li><li>Maintain accurate records of collections efforts and generate periodic reports for management review.</li><li>Provide recommendations to improve collections processes and minimize risk exposure.</li></ul>