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2 results for Senior Salesforce Technical Lead in Chicago, IL
- Saint Charles, IL
- onsite
- Permanent
- 70000 - 85000 USD / Yearly
- <p>Our client is looking for an experienced Senior Customer Service Lead to join their team in Schaumburg, Illinois. This role is pivotal in enhancing customer satisfaction and streamlining order-to-cash processes while leading a dedicated team of customer service professionals. The ideal candidate will collaborate closely with sales and operations teams to ensure seamless order management, timely responses, and proactive customer engagement. LEADERSHIP EXPERIENCE REQUIRED. PLEASE DO NOT APPLY IF YOU HAVE NEVER HELD A LEADERSHIP POSITION. This position offers a salary of $70,000-$85,000 + bonus (10% based on company performance) + medical, dental and vision insurance, voluntary life insurance, 401k with up to 5% match, 15 days PTO, 4 personal days and 9 holidays. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the coordination of customer orders, delivery schedules, and sales acknowledgments, ensuring smooth transitions to fulfillment and accounting.</p><p>• Establish and enforce response-time standards for customer inquiries, coaching team members to consistently achieve accuracy and efficiency goals.</p><p>• Analyze customer order trends and inventory signals to implement proactive outreach strategies that prevent service interruptions.</p><p>• Partner with the sales team to develop accurate forecasts and contribute actionable insights during Monthly Sales & Inventory meetings.</p><p>• Optimize cycle times for quotes, inventory availability, and delivery accuracy by documenting processes and updating standard operating procedures.</p><p>• Lead, mentor, and develop the customer service team through regular performance reviews, individualized coaching, and cross-training initiatives.</p><p>• Monitor customer feedback and identify opportunities for process improvements to enhance overall service quality.</p><p>• Collaborate with supply chain and logistics teams to ensure inventory alignment with customer demands.</p><p>• Manage and resolve escalated customer issues, ensuring a positive resolution and maintaining strong client relationships.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
- 2026-03-09T00:00:00Z
- Chicago, IL
- remote
- Temporary
- 37 - 43 USD / Hourly
- <p>We are seeking an experienced Senior Graphic Designer (Contract) to support the refresh and implementation of a major financial client’s new visual identity across an extensive print and digital portfolio. This is a remote contract opportunity open to candidates located in the U.S.</p><p><br></p><p>In this role, you will partner closely with other Senior Designers, collaborating within a dynamic, cross-continental creative team. Your expertise will help translate refreshed brand guidelines across hundreds of assets, ranging from printed collateral to digital communications.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Interpret and implement new brand guidelines across a high volume of creative assets, including updating existing materials and developing new design systems.</li><li>Execute design for print collateral (using editorial best practices), brochures, web images, charts, social media posts, paid media, email banners, PowerPoint presentations, and event/experiential materials.</li><li>Manage multiple priorities, ensuring brand consistency and high-quality output under tight deadlines.</li><li>Collaborate proactively with team members in multiple time zones to achieve project and brand objectives.</li></ul><p><br></p>
- 2026-02-10T00:00:00Z