75 results for Office Services Associate in Chicago, IL

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Chicago, Illinois. This role focuses on providing crucial back office services in both physical and digital environments, extending support across various service lines. The job functions span across multiple industries including legal, banking, and corporate. Responsibilities: • Efficiently process and handle customer credit applications • Maintain detailed and accurate records of customer credit • Monitor customer accounts and initiate appropriate actions when necessary • Provide reprographic copy and mail services • Support hospitality and facility services • Handle audio/visual reception tasks as required • Maintain and enhance customer relationships through exceptional customer service • Ensure detail oriented communication via phone and email • Uphold general back office procedures to meet client satisfaction • Display acute attention to detail and solid organizational skills in all tasks.

Assurance Senior Associate The salary range for this position is $95,000-$105,000 and it comes with benefits, including Medical/Dental, 401k & time off. To apply to this hybrid role please send your resume to [email protected] Job Description: As part of the Financial Services Industry team, you’ll work with some of the nation’s leading private equity, hedge, and other alternative investment funds. You’ll Responsibilities<ul><li>Serve as the engagement lead on specific client accounts</li><li>Take responsibility for pre-engagement planning, execution, and final deliverables</li><li>Develop detailed engagement work plans</li><li>Illustrate budgets and schedules</li><li>Actively participate in proposals</li><li>Manage a team of staff associates, including interns, while providing regular performance coaching and feedback</li><li>Gain the respect and confidence of the CRZ team through effective client management, timely and accurate communication, and clear and concise direction and leadership</li></ul>

Marketing Assistant We are seeking a dynamic and motivated Marketing Associate to join our growing team. In this position, you will play an active role in the development and execution of marketing campaigns, support the management of a broad library of marketing materials, participate in various initiatives to drive business growth and enhance both brand equity and awareness. The ideal candidate will have strong communication skills, attention to detail, and a passion for creative problem-solving. Key Responsibilities · Campaign Support: Assist in the creation, execution, and tracking of marketing campaigns across various channels, including email, digital, and print. · Content Maintenance: Maintain and update client servicing presentations, business development marketing presentations, and fact sheets. · RFP Submissions: Coordinate and support the preparation of Request for Proposal (RFP) and Request for Information (RFI) submissions, including gathering necessary documentation, drafting proposals, and ensuring deadlines are met. · Brand Support: Manage continuity of branding and formatting across promotional material and website. · Content Creation: Develop and design content for emails, website pages, announcements, and advertisements.

Office Assistant We are offering a long term contract employment opportunity for an Office Assistant in Fox River Grove, Illinois. The role involves a variety of administrative tasks within the industry, including handling phone communications, processing office work, and managing invoicing tasks using QuickBooks. Responsibilities: • Handle telephone communications, addressing inquiries and providing support where necessary • Carry out various office tasks to ensure smooth operations • Process invoices using QuickBooks, maintaining accuracy and efficiency • Perform additional administrative tasks as required • Ensure all records are up-to-date and accurately maintained.

Tax Senior Associate The salary range for this position is $95,000-$115,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Tax Senior Associate position. Which may seem pretty standard…until you get to the best part: The perks. 1) The pay rates are above what their top competitors pay their employees2) They have higher bonus structures3) There’s work from home flexibility and prioritization for employee work/life balance.4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)5) And more… Job Description:<ul><li>Serve as the engagement lead on specific client accounts</li><li>Take responsibility for pre-engagement planning, execution, and final deliverables</li><li>Writing memos and tax alerts</li><li>Assist with internal and external presentations</li><li>Develop detailed engagement work plans</li><li>Illustrate budgets and schedules</li><li>Actively participate in proposals</li><li>Researching complex federal income tax law</li><li>Learn about and provide insight on new and complex tax provisions across all federal income taxes</li><li>Create tax models and checklists to be used by other members of the federal tax team</li><li>Be a tax technical resource to firm partners and managers</li></ul>

Sr. Tax Associate The salary range for this position is $95,000-$115,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Tax Associate position. Which may seem pretty standard…until you get to the best part: The perks. 1) The pay rates are above what their top competitors pay their employees2) They have higher bonus structures3) There’s work from home flexibility and prioritization for employee work/life balance.4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)5) And more… :Responsibilities<ul><li>Prepare tax documents and assist on tax return preparation</li><li>Review and analyze financial statements</li><li>Manage workload and complete work to meet required regulatory deadlines</li></ul>

Tax Senior Associate The salary range for this position is $95,000-$115,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Tax Senior Associate. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. Job Description: <ul><li>Supporting portfolio company finance teams (including direct interaction with CFOs, controllers, and FP& A managers) with tax reporting and supporting calculations, such purchase price allocations, transaction cost analysis, and coordinating tax work within required timelines.</li><li>Provide guidance and assistance with technical tax questions and research.</li><li>Understanding the necessary action items and processes needed to accomplish such benefits including purchase price allocations and tax step-up computations.</li><li>Participate in both sell side and buy-side tax due diligence for platform acquisitions, add-on acquisitions and carve outs and gather information, data, legal agreements, etc. for the service providers.</li><li>Monitor transaction tax benefits and tax refunds due after sale of portfolio company.</li><li>Assist coordination of service providers for provisions and compliance.</li><li>Review and summarize purchase agreements for tax deliverables.</li><li>Prepare special tax projects (like transaction tax benefit analysis) for certain acquisitions.</li><li>Provide technical assistance with new federal and state law changes.</li><li>Assist in coordinating the flow of K-1s for the fund in a timely manner.</li><li>Provide IRS audit support and project management.</li></ul>

Service Desk Analyst L2 We are offering a long-term contract employment opportunity for a Service Desk Analyst L2. The job is in St. Charles, Illinois. As a Service Desk Analyst L2, you will provide customer service and technical support, manage user accounts, troubleshoot hardware and software issues, and assist in maintaining seamless IT operations across various offices. Responsibilities:• Provide technical support and customer service to associates• Manage and troubleshoot issues related to Windows OS, Office 365, and networking• Support and deploy various IT technologies such as desktops, laptops, VoIP, and video conferencing• Assist with system updates and configurations, and manage IT service processes• Collaborate with business and IT teams to improve service delivery• Participate in on-call rotations and provide regional support as needed• Utilize your skills in Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management, and ITIL Processes.

Customer Service Representative We are seeking a diligent Customer Service Representative. In this role, you will be crucial in managing customer interactions, ensuring the accuracy of customer records and responding to customer inquiries. You will have the important responsibility of monitoring customer accounts and taking necessary actions. Responsibilities: • Accurately and efficiently manage customer credit applications • Maintain precise records of customer credit • Ensure all customer orders are processed and loaded into the company's software program • Confirm deliveries to customers, consulting with the production manager when necessary • Collaborate with the Key Account Manager to report on sales, competitor information, new product development discussions with customers, prices, etc. • Stand in for other sales assistants in their absence • Handle all customer claims in the system and forward them to the quality department • Assist the Key Account Manager in issuing monthly reports and statistics • Maintain excellent customer relationships through detail-oriented, courteous and accurate responses • Issue and process all paperwork related to shipping, including labels, packing slips, invoicing, and scheduling pick-ups with truck companies • Issue pick orders to the warehouse department to ensure timely shipping of orders.

Bookkeeper The salary range for this position is $60,000-$75,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Join the wave of young finance professionals who are swapping their mundane 9-5s for fresh opportunities with Chicago’s top companies. Job Description:<ul><li>Prepare bookkeeping on a monthly, quarterly, and annual basis</li><li>Perform general accounting duties including entering transactions and reconciling general ledger, credit card, and cash accounts.</li><li>Verify, complete and reconcile payment of invoices associated with accounts payable and ensures payments are charged to the appropriate accounts.</li><li>Monitor accounts receivable for accuracy of financial reporting</li><li>Deposits of checks through the check readers for our banks</li><li>Record receipts and ensure matching between bank statement, cash subledger and general ledger</li><li>Responsible for all office duties, including ordering supplies, ensuring all office space maintenance/repair issues are dealt with on a timely basis, administering all communications to necessary parties (mail, courier, fax, telephone, cell phones)</li><li>Administer centralized office services (FedEx, office supplies, etc)</li><li>Primary phone contact for Chicago office, receiving and screening all in-coming phone calls</li><li>Responsible for all physical access issues such as IDs, keys and coordination with building management</li><li>Organize staff meetings/office events to include sending information emails to entire staff</li></ul>

Associate We are in search of an Associate to join our team in the legal industry, located at Chicago, Illinois, 60602, United States. As an Associate, you will focus on litigation cases, predominantly personal injury. You will handle all stages of litigation from investigation to trial practice. This role is a great fit for those who are serious about their practice, their career, and representing individuals in a time of need. Responsibilities: • Conduct thorough investigations related to personal injury litigation cases • Manage all aspects of pleading processes in relation to personal injury cases • Oversee and handle discovery procedures effectively • Execute trial practices for personal injury cases with precision and attention to detail • Utilize your skills in Accounting Software Systems, CRM, and Crystal Reports to maintain accurate case records • Leverage your knowledge in ERP - Enterprise Resource Planning and About Time for efficient case management • Apply your expertise in Accounting Functions and Auditing to ensure financial aspects of cases are handled appropriately • Administer claims in accordance with legal standards and procedures • Communicate effectively with clients, providing them with timely updates and handling their inquiries • Use your knowledge in Personal Injury Law to represent clients effectively in court.

Accounting Associate The salary range for this position is $90,000- $100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] The two biggest things on people’s minds right now: ‘Which street festival do I go to next?’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job Description:This position will be focused exclusively on the equity funds managed by the firm. This is a newly created position due to continued growth of the firm; it is expected that a successful candidate will be able to expand his/her responsibilities over time. • Interpret fund agreements in order to determine impact on financial reporting and partner capital accounting requirements• Prepare fund level financial statements including balance sheet, schedule of investments, income statement, statement of changes in partners’ capital and cash flows• Prepare required footnotes to financial statements• Prepare investor-level capital account statements• Prepare management fee computations• Preparation of capital calls and distributions, including fund waterfall calculation• Respond to limited partner inquires and additional ad-hoc requests•Prepare required deliverables for year-end financial statement audits• Perform quarterly closing, including quarter-end journal entries

Customer Service Representative We are in the process of recruiting a Customer Service Representative for a short-term contract employment opportunity. This role is based in Chicago, Illinois, 60604, United States, and is within the industry. The successful candidate will be primarily tasked with coordinating customer accounts, making outbound phone calls, and maintaining records. Responsibilities: • Conduct data entry tasks, ensuring all customer information is up-to-date and accurate.• Review client documentation regularly in order to maintain a high level of accuracy.• Make outbound phone calls as per the provided script.• Cooperate with the internal team to coordinate minor account details.• Analyze data and collaborate with the internal team to resolve any discrepancies.• Use Microsoft Office 365 for various administrative tasks.• Handle both inbound and outbound calls to provide exceptional customer service.• Manage email correspondence, responding to customer inquiries and resolving any issues promptly.

Customer Service Representative -Producer Services We are currently offering a long term contract employment opportunity for a Customer Service Representative -Producer Services. As part of our team, you will be tasked with providing superior customer support in a fast-paced, high-volume environment. You will be responsible for handling customer inquiries through inbound and outbound calls and emails, maintaining customer records and ensuring customer satisfaction. Responsibilities: • Deliver exceptional customer experiences via incoming telephone calls and emails. • Resolve customer inquiries by navigating multiple systems and applications to research and analyze requests. • Maintain performance and quality standards to ensure a positive customer experience. • Work collaboratively with team members and business partners to meet customer needs. • Handle special requests and complete additional tasks as needed. • Demonstrate strong problem-solving skills and attention to detail in a fast-paced environment. • Learn the basic concepts of personal insurance principles and the products we offer. • Assume ownership and demonstrate timeliness in handling customer requests in an accurate and detail oriented manner. • Build rapport with customers and respond to their needs in a compassionate, respectful, accurate, and timely manner. • Analyze information to make appropriate decisions and solve problems.

Wealth Management Associate The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:1. Answering phones/delivering messages2. Scheduling client reviews and updating any changes prior to the client meeting3. Client Reporting: Orion Software – (We will train)4. Cash Balance Reports review with registered advisor/ monthly5. Investment Policy Questionnaires with clients and recording results6. ACH/ Money Movement between accounts or institutions7. New Account Opening/Ongoing Maintenance 8. First point of contact and return client service requests9. 529 College distributions to university payment centers10. Client indirect marketing/ birthday gifts, center of influence small events, etc11. Compliance Reporting Monthly/quarterly: Trade Blotters, Share Class Reviews, etc12. Working closely with our custodian Raymond James on operations requirements13. Monthly review with the advisor on recording investments, rationale, and documenting the information in Redtail CRM system14. Master user of the team calendar: Redtail CRM software This candidate must be detail orientated. As a small business the position has many robust roles; outside of the box thinking is a encouraged. An energetic candidate will be rewarded as we continue to educate and reward financially.

Customer Service Representative We are offering a contract to permanent employment opportunity in the Waste, Refuse & Environmental Waste Mgt industry. Located in Elk Grove Village, Illinois, this role as a Customer Service Representative involves a significant degree of customer interaction and internal coordination. Key responsibilities: • Address customer inquiries and concerns, providing prompt and effective solutions • Receive customer orders via phone or in-person, ensuring accurate processing • Record customer interactions meticulously, maintaining up-to-date customer records • Coordinate with other departments to manage and resolve customer disputes effectively • Ensure timely and accurate processing of customer credit applications • Collect deposits, prepare change of address records, and issue discontinuance orders as required • Promote goodwill through the delivery of high-quality customer service • Engage in the sale of new or additional services, as opportunities arise • Perform general office duties including data entry, email correspondence, and scheduling appointments • Contribute to a high-volume call center environment, handling both inbound and outbound calls.

Spanish Speaking Administrative Assistant - Part Time We are in the process of hiring a Spanish speaking Part-Time (25 Hours/Week) Administrative Assistant for our operation based in Chicago, Illinois, 60604, United States. In this role, you will be an integral part of our team, providing support to an immigration lawyer, managing incoming calls, and offering assistance to visitors. This role offers a short-term contract employment opportunity. Responsibilities:• Manage incoming calls, direct them to the relevant departments, and ensure all callbacks are completed• Welcome all visitors, assist them in completing necessary paperwork• Deliver comprehensive administrative assistance • Ensure proficiency in both Spanish and English languages to cater to our diverse client base• Demonstrate a high level of customer service to all clients• Handle data entry tasks with accuracy and efficiency• Coordinate with the team and schedule appointments as required• Exhibit expertise in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook for various administrative tasks • Perform receptionist duties diligently• Communicate effectively through email, ensuring all correspondence is managed effectively.

associate We are in search of a dedicated associate to join our team in Elmhurst, Illinois. In this role, you will be taking on vital tasks such as maintaining and organizing records, ensuring compliance with regulations, and providing support for registered advisors. This opportunity is in the financial services industry, where you will be instrumental in promoting a culture of compliance and trading. Responsibilities: • Ensuring the firm's operations remain in compliance with relevant regulations and company policies • Maintaining and organizing current records to allow for prompt response to inquiries or audits • Providing support for registered investment advisors and registered representatives • Reviewing marketing materials, including scrutinizing social media posts • Monitoring trading activity and real-time alerts using specific systems • Collaborating effectively across all departments while also having the capability to work independently • Assisting in the development, review, and maintenance of Written Supervisory Procedures • Using compliance software and other tools for efficient and effective compliance monitoring.

Biglinual Spanish/English-Customer Service Representative... We are offering a permanent employment opportunity for a Bilingual Spanish/English-Customer Service Representative in CHICAGO, Illinois. The role involves supporting our contact center by servicing customers through inbound/outbound calls and emails. As a representative, you will be expected to excel in communication, demonstrate attention to detail, possess strong problem-solving skills, and thrive in a fast-paced environment. Responsibilities: • Deliver exceptional customer experiences through incoming telephone calls in a high-volume contact center environment • Handle callers' requests efficiently, accurately, and professionally, ensuring timeliness and ownership • Build rapport quickly and respond to customers compassionately, exceeding expectations consistently • Navigate multiple systems and applications to research, analyze, and resolve customer inquiries • Maintain performance and quality standards while providing a positive phone experience for our customers • Learn the basic concepts of personal lines insurance principles and the products we offer to our customers • Collaboratively work with team members and business partners to enhance the customer experience • Respond to special requests and complete additional tasks and duties as assigned • Analyze information to make appropriate decisions and solve problems • Work scheduled shifts, with the potential for overtime and weekend work as needed.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a vital part of our team, you will be the primary point of contact for our customers, handling inquiries, ensuring accurate records, and facilitating efficient order processing. Responsibilities: • Serve as the main internal contact for managing orders and related queries.• Manage and respond to incoming emails from various internal sources.• Facilitate accurate inventory management, including item setup validation, purchase order processing, and communication with the warehouse.• Work in collaboration with all Account Management, Client Services, Production, Finance, and operations staff.• Prioritize orders and projects, including prompt expediting of emergency requests.• Maintain and distribute various reports as needed to ensure daily requirements are met.• Generate clear, consistent communication to internal and external team members regarding status and requirements of programs.• Follow-through on exception reporting from beginning to end – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions.• Assist with special projects as necessary.• Embody the principles of passion, collaboration, integrity, inventiveness, and proactivity in all interactions and tasks.

Bilingual Spanish/English ustomer Service Representative ... We are offering a permanent employment opportunity for a Bilingual Spanish/English Customer Service Representative in Chicago, Illinois. As a part of our team, you will be a crucial element in supporting the Producer Services contact center, managing customer interactions through both calls and emails in a high-volume environment. Responsibilities • Serve customers efficiently by managing incoming calls and emails. • Ensure a superior customer experience by handling caller requests accurately and professionally. • Establish a quick rapport with customers, identifying and exceeding their expectations. • Navigate multiple systems and applications to research, analyze and resolve customer inquiries. • Uphold performance and quality standards for customer service. • Make informed decisions and solve problems while maintaining a positive phone interaction. • Learn and understand the basic concepts of personal lines insurance principles and the products we offer. • Collaborate with team members and business partners to ensure a positive customer experience. • Be willing to work on a flexible schedule, including potential overtime and weekend hours. • Handle special requests and complete additional tasks as needed.

Litigation Attorney Job Description: Litigation Associate About the Firm: Our client, a well-established 20-attorney boutique law firm located in the Chicago Loop, is seeking a skilled Litigation Associate to join their growing team. With 70+ years of combined experience and a focus on delivering exceptional legal service, the firm has been involved in numerous newsworthy cases across a diverse range of practice areas. The firm maintains a broad practice, representing both plaintiffs and defendants, and prides itself on a collaborative culture driven by client-focused, high-quality legal work. Role Summary: The ideal candidate is a motivated and experienced Litigator with 5+ years of experience, preferably from an insurance defense firm background. The Associate will independently manage a docket of cases, conduct depositions, attend court proceedings, and maintain direct communication with clients. The role involves both defense work and plaintiffs work, offering a unique opportunity to grow expertise across complex personal injury defense and high-stakes litigation matters. Key Responsibilities:<ul><li>Handle all aspects of case management, including drafting motions, pleadings, and discovery.</li><li>Take and defend depositions.</li><li>Represent clients in court, including hearings and trials.</li><li>Report directly to clients with updates, strategy discussions, and case evaluations.</li><li>Strategically manage a caseload that is:</li><li>20% focused on defense litigation involving personal injury for self-insured and insurance defense clients.</li><li>80% focused on plaintiff litigation, including personal injury, civil rights, mass torts, class actions, nursing home neglect, business disputes, and medical malpractice.</li><li>Collaborate with other attorneys on high-profile and complex cases.</li><li>Conduct legal research and develop case strategies to ensure favorable outcomes for clients.</li></ul>

Tax Manager The salary range for this position is $130,000 - $150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Tax Manager position. Which may seem pretty standard…until you get to the best part: The perks. 1) The pay rates are above what their top competitors pay their employees2) They have higher bonus structures3) There’s work from home flexibility and prioritization for employee work/life balance.4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)5) And more… Job Description:<ul><li>Providing timely, high-quality client service that meets or exceeds the expectations of clients, your Client Service Team, and the Tax Team as a whole</li><li>Training, overseeing, and mentoring the members of your Client Service Team</li><li>Reviewing and finalizing individual, gift, fiduciary, and business tax returns and work papers</li><li>Reviewing and finalizing annual tax projections, calculations of estimated tax payments, and the implementation of recommended tax strategies</li><li>Reviewing, finalizing, and presenting long-term tax projections, including identification of tax-reduction strategies for clients and prospective clients</li><li>Maintaining a high level of organization with client data and files, and keeping track of client financial and tax-related transactions</li><li>Interacting directly with clients, responding to questions/concerns and obtaining information necessary for their tax compliance and/or tax strategy work</li><li>Reviewing and finalizing responses to IRS and state agency audits, inquiries, and tax notices and communicating with IRS and state agencies about such audits, inquiries, and tax notices</li><li>Assisting with various administrative responsibilities of the Tax Team</li><li>Reviewing and finalizing tax research projects and developing educational materials for clients, the Tax Team, and the company Team</li><li>Identifying and developing technological and process improvements</li><li>Keeping current on tax rules and regulations at both the federal and state levels</li><li>Ensuring professional development through ongoing education and maintaining accreditation</li><li>Participating in departmental projects</li><li>Serving on departmental committees, as requested</li><li>Reporting to the senior members of your Client Service Team</li></ul>

Customer Service Representative-CWB (Chubb Workplace Bene... We are offering a permanent employment opportunity for a Customer Service Representative-CWB (Chubb Workplace Benefits) in Chicago, Illinois. This role is within the insurance industry and will require you to support the CWB Chubb Workplace Benefits contact center by servicing customers through inbound/outbound calls and emails. This role is based in a high-volume contact center where you will be expected to deliver exceptional customer experiences. Responsibilities: • Respond to customer inquiries via incoming telephone calls and emails, providing a superior customer experience in a fast-paced, high-volume contact center environment. • Build rapport quickly and respond to customers in a compassionate manner by identifying and exceeding expectations, responding in a respectful, accurate, timely manner, and consistently meeting commitments. • Navigate multiple systems and applications to research, analyze, and resolve customer requests and inquiries. • Uphold performance and quality standards within the contact center. • Analyze information to make appropriate decisions and solve problems while maintaining a positive phone experience. • Learn the basic concepts of personal lines insurance principles and Chubb and Combined products offered to our CWB customers. • Collaborate with team members and business partners to provide a positive customer experience. • Work 40 hours a week on a scheduled shift between the hours of 7am-8pm CST, with the flexibility to work overtime and weekends as needed. • Assist with special requests as required. • Undertake additional tasks, projects, and duties as assigned.

Administrative Assistant We are offering a short term contract employment opportunity for an Administrative Assistant in ELMWOOD PARK, Illinois. This role primarily functions in a fully onsite workplace, where a variety of administrative, clerical, and customer service tasks are performed. The industry involves engaging with inbound and outbound calls, email correspondence, and data entry. Responsibilities: • Assisting with various administrative functions, ensuring smooth office operations. • Responding to inbound calls and providing excellent customer service. • Accurately entering data and maintaining records. • Handling email correspondence efficiently and professionally. • Collaborating closely with the bookkeeping department. • Scheduling appointments and managing calendars. • Utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for various tasks. • Assisting with HR and accounting functions when necessary. • Managing and monitoring customer accounts.