We are looking for an experienced Accounts Receivable Supervisor/Manager to oversee cash application processes and drive operational excellence within our shared services team. This role is based in Charlotte, North Carolina, and requires a leader who can balance day-to-day operations with strategic initiatives aimed at process improvement and team development. If you have a strong background in accounts receivable and thrive in dynamic environments, we encourage you to apply.<br><br>Responsibilities:<br>• Lead and manage a team of cash application specialists, ensuring accuracy and efficiency in daily operations.<br>• Oversee the end-to-end order-to-cash processes, including cash applications, collections, and billing functions.<br>• Collaborate with internal stakeholders across 30+ divisions to meet service-level agreements and provide exceptional support.<br>• Identify opportunities for process improvements and implement solutions to enhance workflows and team performance.<br>• Monitor aging reports and ensure timely resolution of outstanding accounts receivable issues.<br>• Drive initiatives to improve customer satisfaction and service quality within shared services.<br>• Balance operational responsibilities with strategic planning to enable future growth and scalability.<br>• Provide guidance and training to team members, fostering a culture of collaboration and continuous improvement.<br>• Adapt to the complexities of a shared services environment, ensuring alignment with organizational goals.
