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1 result for Customer Service Representative in Chantilly, VA
- Reston, VA
- remote
- Temporary / Contract
- 17.575 - 20.35 USD / Hourly
- We are looking for a Customer Service Representative to support the membership team in Reston, Virginia. This is a Contract position suited for someone who communicates clearly, delivers attentive service, and stays organized while handling a steady flow of member inquiries. The ideal candidate is comfortable using Microsoft Office, can quickly learn new database and CRM tools, and works effectively with limited supervision in a part-time weekday schedule.<br><br>Responsibilities:<br>• Respond to incoming member calls and emails with professionalism, accuracy, and a service-focused approach.<br>• Assist the membership department with day-to-day administrative support, including record updates and general coordination tasks.<br>• Enter, review, and maintain member information in internal databases and CRM systems to ensure data accuracy.<br>• Place outbound calls when needed to follow up on requests, confirm details, or provide membership-related assistance.<br>• Use Microsoft Office applications to prepare correspondence, manage documents, and track routine activities.<br>• Learn company-specific systems and apply them efficiently to process inquiries and support membership operations.<br>• Resolve routine customer concerns independently while escalating more complex issues to the appropriate team member.<br>• Manage multiple tasks during part-time weekday hours while maintaining responsiveness and attention to detail.
- 2026-10-05T00:00:00Z