Office Manager<p>We are offering a position for an Operations Manager in Cedar Rapids, Iowa, United States. The role involves various administrative and managerial tasks in a dynamic workplace. As an Office Manager, you will be expected to carry out tasks such as data entry, bookkeeping, and customer service, among others.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurate and efficient processing of customer credit applications</p><p>• Maintain customer credit records with precision and attention to detail</p><p>• Resolve customer inquiries and ensure customer satisfaction</p><p>• Monitor customer accounts and take necessary action</p><p>• Conduct data entry tasks, transferring data from Google Sheets into scheduling systems</p><p>• Perform general bookkeeping and accounting tasks, including account reconciliation and invoice processing</p><p>• Assist with payroll tasks, ensuring data integrity and correct payment to installers</p><p>• Physically deposit checks at the bank and match checks to invoices</p><p>• Generate reports for accounting purposes, such as Profit & Loss reports from QuickBooks</p><p>• Code lists from CPA of what categories, and send out invoices to customers</p><p>• Possess an organized mindset to work within the company’s environment and to take on challenges</p><p>• Write and develop Standard Operating Procedures (SOPs) and other documentation</p><p>• Engage in purchasing materials for the company</p><p>• Handle invoicing and ensure prompt payment</p><p>• Liaise with answering service and review their interactions with customers</p><p>• Conduct research to gather necessary information for the company</p><p>• Coordinate short term projects to order office supplies or find suppliers</p><p>• Keep sales sheet updated with permits</p><p>• Engage in potential lead generation activities such as researching city websites for permit information.</p>Office Manager<p>We are looking for an Operations Manager in Cedar Rapids, Iowa. This role involves a variety of tasks in an office environment, including data management, accounting, customer interaction, and project management. </p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Conduct data entry tasks, transferring information from various platforms such as Google Sheets into scheduling systems</p><p>• Manage general bookkeeping and accounting tasks, including credit card reconciliation and check depositing at the bank</p><p>• Assist in payroll management, ensuring data integrity and correct payments</p><p>• Liaise with our CPA for monthly check-in, providing necessary reports and documents</p><p>• Handle customer invoices, ensuring accurate billing and timely payment</p><p>• Use a logical and organized approach to manage various tasks and challenges</p><p>• Contribute to the creation and maintenance of Standard Operating Procedures (SOPs)</p><p>• Manage purchasing of office materials </p><p>• Handle customer interactions, including phone calls and emails, while maintaining a professional and friendly demeanor</p><p>• Conduct research and engage in short-term projects as needed</p><p>• Assist in maintaining sales sheets and performing lead generation tasks. </p><p><br></p><p>Skills:</p><p><br></p><p>• Account Reconciliation</p><p>• Accounts Payable (AP)</p><p>• Accounts Receivable (AR)</p><p>• Billing</p><p>• Data Entry</p><p>• Invoice Processing</p><p>• Microsoft Excel</p><p>• QuickBooks</p><p>• Bank Reconciliations</p><p>• Google Sheets</p><p>• Payroll</p><p>• Gusto</p>Human Resources (HR) ManagerWe are offering an engaging opportunity for a Human Resources (HR) Manager based in Norway, Iowa. As an HR Manager, you will play a vital role in implementing and supporting strategies for enhancing the effectiveness of our team, improving employee engagement, and ensuring regulatory compliance. <br><br>Responsibilities:<br>• Develop and implement strategies, solutions, and programs to improve the productivity, engagement, development, and retention of employees.<br>• Provide guidance and counsel on workforce planning, organizational structure, talent management, and change management.<br>• Partner with leaders to boost engagement, tracking progress on engagement initiatives and their results.<br>• Analyze trends, best practices, and metrics to formulate solutions, programs, and policies.<br>• Support the Talent Acquisition function for office and management roles, including planning, and the selection processes.<br>• Ensure compliance with all labor laws and code of conduct policies, offering advice to management and employees.<br>• Manage and resolve complex employee relations issues through a systematic approach; conducting effective, thorough, and objective investigations.<br>• Identify training needs for employees.<br>• Ensure correct administration for all HR-related policies, procedures, systems, and processes.<br>• Coach managers and employees in problem-solving, dispute resolution, performance improvement, and regulatory compliance.Administrative Assistant<p>We are offering a short-term contract employment opportunity for an Administrative Assistant t in Cedar Rapids, IA. The primary function of this role is to ensure the smooth running of our office by handling administrative tasks and maintaining the hospitality aspects. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure the efficient setup, tear down, and cleaning of catered meals</p><p>• Oversee the maintenance of coffee areas and dishwashers</p><p>• Coordinate the provision of afternoon snacks</p><p>• Support front desk responsibilities and other administrative tasks as needed</p><p>• Execute small-scale office activities to maintain efficient operations</p><p>• Liaise with building management, vendors, internal clients, external clients, and support services team members as required</p><p>• Collaborate with the Location Services Manager or Supervisor to maintain a safe, well-maintained, and clean office environment</p><p>• Oversee the maintenance of office equipment and supplies, including furniture, phones, security cards, and other supplies</p><p>• Contribute to a positive office culture through participation in internal and client-facing activities</p><p>• Manage multiple tasks and projects, maintaining professionalism and strong attention to detail at all times.</p>Systems Administrator | System Administrator | Sys AdminWe are offering a long term contract employment opportunity for a Systems Administrator in CEDAR RAPIDS, Iowa, 52401-2550, United States. As a Systems Administrator, you will be responsible for managing and maintaining servers, load-balancers, and NetApps across various locations. Your role will also involve the development of new designs, architectures, and standards for large-scale distributed systems. You will also engage in service capacity planning, demand forecasting, software performance analysis, and system tuning.<br><br>Responsibilities:<br><br>• Oversee the maintenance of servers, load-balancers, and NetApps across a diverse range of locations<br>• Develop and implement new designs, architectures, standards, and methods for large-scale distributed systems<br>• Participate in service capacity planning, demand forecasting, and software performance analysis<br>• Conduct system tuning to ensure optimal performance<br>• Use skills in Microsoft Windows Server, Virtualization, Cloud Computing, Active Directory, and System Administration to effectively fulfill job functions<br>• Collaborate with other team members to ensure the smooth running of all systems<br>• Respond promptly to system issues and resolve them in an efficient manner<br>• Stay updated with the latest industry trends and best practices<br>• Provide technical support and guidance to other team members as needed<br>• Ensure all systems are compliant with security standards and policies.Inventory & Resource Manager<p><strong>Inventory & Resource Manager </strong>Contract with potential for full-time placement</p><p><br></p><p>Are you a results-driven leader with a <strong>passion for inventory operations and process improvement?</strong> Do you thrive in fast-paced environments where strong people connection skills and effective team leadership are essential to success? If so, we have an exciting opportunity to join our client's supply chain operations team as an Inventory & Resource Manager.</p><p><br></p><p><strong>About the Role</strong></p><p>In this frontline leadership position, you will oversee daily functions within the inventory operations department, ensuring seamless execution of processes, resource optimization, and staff engagement. You will collaborate closely with department managers and a process improvement leader from the system office to drive department initiatives and achieve operational excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Leadership & Team Development: Provide clear direction and day-to-day leadership for logistics and inventory staff and specialists, fostering a culture of accountability and engagement.</li><li>Operational Oversight: Supervise daily inventory operations, including receiving, put-away, par inventory management, and procedural area support.</li><li>Process Improvement: Partner with the process improvement leader to implement and sustain departmental process improvements and leadership initiatives.</li><li>Resource Stewardship: Manage scheduling, assignments, and resource utilization to meet operational and quality standards.</li><li>Performance Management: Participate in staff performance reviews and contribute to ongoing talent development.</li><li>Customer Focus: Respond promptly and effectively to internal and external customer needs, ensuring high service standards.</li><li>PeopleSoft ERP: Serve as a key leader in guiding the team through the effective adoption of PeopleSoft ERP, optimizing inventory operations while fostering positive engagement with staff as they adapt to new processes. Support a thoughtful approach to process changes and innovation in a dynamic environment.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to make a meaningful impact on supply chain operations for a mission-driven organization.</li><li>Collaborate with a committed and hard-working team that values innovation and continuous improvement.</li><li>Potential for full-time placement with leadership growth opportunities.</li></ul><p>Apply today to be part of a forward-thinking team dedicated to excellence in inventory operations! Contact Erin or Christin at (563) 359-3995 to learn more about this or other opportunities. We are providing quick solutioning for this dynamic client so call today.</p>Systems Administrator<p><strong>**MUST BE AUTHORIZED TO WORK IN USA**</strong></p><p><br></p><p>Robert Half is in search of a qualified Systems Administrator for a direct hire position with a reputable client in the state of Iowa. The chosen candidate will be responsible for managing, maintaining, and monitoring IT systems. Being the second line of support for end users, you will be an integral part of our tech team. <strong>For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn.</strong></p><p>Key Responsibilities:</p><ul><li>Windows Active Directory, Microsoft Exchange, VMware, SAN/NAS, patch management, and backup software administration.</li><li>Regular updates on helpdesk status for support and project cases.</li><li>Create service experiences that ensure customer satisfaction.</li><li>Perform daily administration and troubleshooting of our corporate email system and maintain servers with specialized functions.</li><li>Ensure successful backups of all systems and their offsite transfers, ensuring recovery points and time are within acceptable limits.</li><li>Collaborate with the Systems Architect for file storage systems administration.</li></ul><p><strong>For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn.</strong></p><p><br></p>Parts Order Fulfillment Analyst<p><strong>🚨 Parts Order Fulfillment Analyst Opportunity 🚨</strong></p><p><br></p><p><strong>About the Role:</strong></p><p>As a Parts Order Fulfillment Analyst, you'll play a key role in ensuring service part availability by forecasting, analyzing, and collaborating across teams. If you're passionate about supply chain efficiency and thrive in a results-driven environment, this is the perfect opportunity for you!</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Forecast new parts and ensure availability by collaborating with factories.</li><li>Maintain and optimize stocking metrics.</li><li>Lead and participate in meetings with product support, supply management, engineering, and marketing teams.</li><li>Analyze service part forecasts and recommend adjustments.</li><li>Drive strategies to support the master schedule and order fulfillment process.</li><li>Evaluate data and metrics to improve business processes and customer experiences.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Work with a collaborative and innovative team that values efficiency and continuous improvement.</li><li>Be at the forefront of ensuring top-notch service part support performance.</li><li>Gain exposure to cross-functional teams and impactful projects.</li><li>Professional Development: As your career develops, our free online training and expertise will help you stay on top of your skills, keep your profile current, and offer insights along the way.</li></ul><p>Ready to make an impact? Apply now and bring your expertise to this dynamic and rewarding role! Contact us directly at (563) 359-3995</p>Project Manager | App Dev | AgileWe are seeking a Project Manager to join our team located in Cedar Rapids, Iowa. This role involves managing projects to ensure successful completion within the set timeline and budget. The Project Manager will also be accountable for ensuring that projects align with set standards and guidelines.<br><br>Responsibilities:<br><br>• Manage and lead projects as part of our strategic business plan, ensuring they deliver on time, on budget, and in line with standards and guidelines.<br>• Act as a Scrum Master for the development team, leading scrum ceremonies and clearing obstacles.<br>• Aid the team to focus on the on-time delivery of agreed products.<br>• Ensure that functional requirements are met, tracked, and achievable.<br>• Set schedules and milestones with inputs from all other teams assigned to that product and manage project scope and timelines.<br>• Register and control the sprint planning and grooming meetings and trail ticket assignments.<br>• Support the management of dependencies among cross-product teams.<br>• Facilitate the creation and maintenance of the Project Roadmap with the Product Owner/Product Manager.<br>• Work closely with the Product Specialist, Product Owner/Product Manager, Business Analyst, and QA Manager.<br>• Compile briefings from business analysts, technical leads, and QA leads into plans.<br>• Support the management, classification, and identification of risk for functional improvement requests.<br>• Supply the daily stand-ups, ensuring they are brief, focused, and timely.<br>• Cooperate with the Product Owner/Product Manager to turn the product roadmap into executable projects.<br>• Provide detailed reporting to management on milestone completion, project status, and risk assessments.<br>• Lead project planning.<br>• Jointly act with Product Owner/Product Manager to ensure that the product vision and high-level business objectives are defined and viable.<br>• Execute deployment scheduling in coordination with Dev Ops, tech lead, and Product Owner.<br>• Interact and communicate with designers, stakeholders, developers, and technical team members.<br>• Arrange the project with precise ticket workflows and boards.<br>• Verify the RACI matrix for projects in a product line.Database Administrator<p>We are seeking a skilled and detail-oriented <strong>MySQL Database Administrator (DBA)</strong> to join a technology team. In this role, you will be responsible for designing, implementing, maintaining, and optimizing MySQL databases that power critical backend systems. The ideal candidate will have robust expertise in database performance tuning, backup and recovery strategies, and ensuring database security, as well as a dedication to continuous improvement and operational excellence. To learn more about this senior level role, please apply now call 319-362-8606 or email your resume confidentially to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn).</p><p><br></p><p><strong>*** This role is <u>LOCATED IN CEDAR RAPIDS, IOWA</u> and <u>OFFERS A HYBRID</u> work model that <u>MUST REPORT</u> to the <u>CEDAR RAPIDS, IOWA</u> office <u>WEEKLY</u> *** </strong> </p><p><br></p><p><strong>Key Responsibilities</strong></p><p> </p><p>Database Development & Administration</p><ul><li>Design, install, and configure MySQL database systems to support application needs while ensuring high availability and optimal performance.</li><li>Create, manage, and optimize database schema, indexes, and queries to support development and analytics teams.</li><li>Conduct database backup, recovery, and disaster recovery planning to safeguard mission-critical data assets.</li></ul><p>Performance Optimization</p><ul><li>Monitor database performance and proactively identify bottlenecks or errors using profiling and diagnostic tools.</li><li>Implement best practices for database optimization, including indexing strategies, caching solutions, and query refinement.</li><li>Troubleshoot slow SQL queries, optimize server configurations, and implement performance tuning changes.</li></ul><p>Maintenance & Upgrades</p><ul><li>Apply patches, updates, and upgrades to database environments as necessary to prevent vulnerabilities and ensure system robustness.</li><li>Oversee database migrations when applying schema changes or moving data to new environments.</li></ul><p>Database Security</p><ul><li>Implement and enforce database access controls to maintain data security and prevent unauthorized use.</li><li>Develop and adhere to database backup, corruption recovery, and incident response plans.</li></ul><p>Collaboration & Support</p><ul><li>Work closely with developers, DevOps engineers, and other technical teams to assess and respond to database needs.</li><li>Provide database-related technical support and troubleshoot issues across production, staging, and development environments.</li></ul><p>To learn more about this senior level role, please apply now call 319-362-8606 or email your resume confidentially to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn).</p><p><br></p>IT Infrastructure Administrator<p><strong>*** For immediate and confidential consideration, please send a message to Bradley Christensen on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</strong></p><p> </p><p>Robert Half is looking for a <strong>IT INFRASTRUCTURE ADMINISTRATOR - ONSITE IN DES MOINES, IA </strong>for a permanent direct hire full time position for our client company. The position is <strong>ONSITE IN CEDAR RAPIDS, IA</strong>.</p><p> </p><p>In this unique<strong> IT INFRASTRUCTURE ADMINISTRATOR - ONSITE IN CEDAR RAPIDS, IA </strong>permanent position you will join a highly successful IT company and on a smaller team.</p><p><br></p><p>This is a thriving organization with a close knit team. You will be at the IT company client sites, servicing a handful of clients in the small to medium business sized space. You will have a dedicated client relationship and provide end-to-end IT infrastructure service, along with the assistance of your back office teams. You will feel a true sense or ownership and relationship building as you will be the primary contact for your dedicated client companies. You will NOT be micro-managed, but empowered to troubleshoot, fix and consult on solutions.</p><p> </p><p>Responsibilities will include managing and assisting with assisting your dedicated clients with all aspects of IT infrastructure support from desktop, network, systems and security. You will have a wide breadth of IT experience in these areas with a proven track record of trouble-shooting, providing exceptional customer service, and collaborating with your IT of experts for the more complex or specialized network and systems issues. You will not be expected to solve every problem on your own. </p><p> </p><p>This is a FANTASTIC opportunity to apply ALL OF YOUR SKILLS, BE VALUED AND REWARDED FOR YOUR CONTRIBUTIONS . You will not be bored in this position and your contributions will be recognized and rewarded.</p>SAP FICO Consultant<p>We are offering a long term contract employment opportunity for an SAP FICO Consultant. As an SAP FICO Consultant, you will be a super user of the FICO module, assisting in the finance sector. Your primary responsibilities will include ERP business analysis, handling SAP FICO functionalities, and working with cloud technologies.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Act as a FICO module super user, providing expertise and guidance in this area</p><p>• Handle various business process functions to meet the organization's needs</p><p>• Ensure accurate and efficient configuration management within the SAP FICO environment</p><p>• Work with cloud technologies, particularly in the public cloud domain</p><p>• Assist in the creation and maintenance of business requirement documents</p><p>• Engage in requirements gathering sessions, ensuring all business needs are identified and addressed</p><p>• Utilize your skills in SAP FICO - Financial Accounting - Controlling, to streamline finance operations</p><p>• Drive ERP - Enterprise Resource Planning initiatives, aiding in the overall business analysis process</p><p>• Collaborate with team members to kick-start new projects or reach major milestones</p><p>• Provide remote support and solutions as an interim measure when necessary.</p>Tier 2 Support Engineer<p><strong>**MUST BE AUTHORIZED TO WORK IN USA**</strong></p><p><br></p><p>We are on the lookout for a Tier 2 Support Engineer to join a client of ours in the Waterloo, IA. In this role, you will be tasked with managing customer service requests, ensuring the smooth running of our technical systems, and providing top-notch support for a variety of hardware and software. <strong>For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn</strong></p><p><br></p><p>Responsibilities: </p><p>• Troubleshoot and maintain workstations, servers, printers, networks, and other relevant hardware.</p><p>• Maintain a high level of understanding of operating systems, business applications, printing systems, and network systems.</p><p>• Provide expert IT support for core business applications and operating systems.</p><p>• Provide remote access support, utilizing skills in VPN Technologies, Remote Administration, and LAN/WAN.</p><p>• Support backup technologies and configuration management.</p><p><br></p><p><strong>For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn</strong></p><p><br></p>Desktop Support Analyst<p>Are you interested in IT Help Desk or Desktop Support roles? Are you an experienced IT professional with a full understanding of technical standards, principles, theories, concepts, and techniques? </p><p><br></p><p>We are interested in talking to you if you have the following skillset:</p><p><br></p><p>Responsibilities:</p><p>• Providing help desk and desktop support to our team members</p><p>• Troubleshooting and resolving issues related to computer systems, hardware, and software</p><p>• Utilizing your expertise in Microsoft O365 and Active Directory to manage user accounts and access</p><p>• Leveraging your skills in Intune and SCCM, if available, to manage devices and applications</p><p>• Ensuring the smooth running of Windows systems, with Mac knowledge being a bonus</p><p>• Applying your strong problem-solving skills to identify, investigate, and resolve technical issues</p><p>• Utilizing your excellent communication skills to provide clear, concise technical assistance</p><p><br></p>Cyber Security Engineer<p><strong>**MUST BE AUTHORIZED TO WORK IN USA**</strong></p><p><br></p><p>Robert Half is assisting its client in the search for a proactive and innovative Cybersecurity Specialist. The ideal candidate is a go-getter who can thrive in an agile environment working across matrixed teams. You will be responsible for developing strong relationships, planning, implementing, and supporting the technology, and proactively monitoring, assessing, and mitigating all security risks across our systems and networks. <strong>For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn.</strong></p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Lead the design, implementation, and upkeep of enterprise-wide security solutions</li><li>Conduct comprehensive security assessments and risk analyses</li><li>Develop and enforce security policies, standards, and procedures</li><li>Serve as a subject matter expert on various security technologies</li><li>Collaborate with IT and development teams to incorporate security controls</li><li>Stay updated on industry standards, emerging cyber threats, and best practices</li></ul><p><br></p><p><br></p><p><br></p><p><strong>For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn</strong></p>Sr. Accountant<p>Robert Half is working with an organization offering an exciting opportunity for a meticulous Sr. Accountant in the service industry, located in the quad cities or Cedar Rapids. The role involves overseeing a range of accounting duties, including account reconciliation, balance sheet reconciliation, bank reconciliations, and general ledger management.</p><p><br></p><p>Responsibilities:</p><p>• Conducting thorough account reconciliations to ensure accuracy in financial statements</p><p>• Performing balance sheet reconciliations regularly to maintain the integrity of financial data</p><p>• Executing bank reconciliations to validate the company's cash position</p><p>• Maintaining the general ledger by posting and adjusting journal entries</p><p>• Utilizing Microsoft Excel for data analysis and financial reporting</p><p>• Conducting month-end close procedures to prepare for the new accounting period</p><p>• Ensuring all accounting practices adhere to company policies and regulatory requirements.</p>Web DeveloperWe are offering a long-term contract employment opportunity for a Web Developer in Cedar Rapids, Iowa. This role involves designing, developing, and supporting web-based SaaS solutions using Microsoft .Net technologies. The position requires an individual who can excel in a team environment and who has the ability to think broadly about the multi-tiered architecture including database, middle tier, presentation, and integration/service layers. <br><br>Responsibilities:<br>• Design and develop data architecture, data definition, and data manipulation structures in SQL Server<br>• Design and develop components using C#, .Net Core, ASP.NET Web API, MVC, Angular, TypeScript, and JavaScript while adhering to best practices and using appropriate tools<br>• Implement all aspects of development, including database, presentation, middle tier, and system interfaces<br>• Generate supporting unit tests as well as system test specifications and implementations<br>• Maintain, modify, and improve existing applications<br>• Recognize broad solution needs based on trends/root causes and recommend solutions<br>• Collaborate daily with the rest of the Agile delivery team and product owner<br>• Gather and write technical requirements for complex stories and features<br>• Develop system and maintenance documentation<br>• Issue deployment requests, and work with QA and Software Change Management teams during the release process<br>• Coordinate with the offshore development team, perform code & design reviews, and participate in standups.Data Director<p><strong>For immediate and confidential consideration, please send a message to BRADLEY CHRISTENSEN on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. **</strong></p><p>Robert Half has a client looking for a results-driven and experienced leader to lead data initiatives drive strategic business decisions. This individual will leverage both technical expertise and leadership to unlock actionable insights from extensive datasets, enabling sales, marketing, and operational teams to excel. The ideal candidate will bring a strong background in business analytics alongside leadership experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a hands-on leader, providing strategic direction, setting team goals, and driving overall analytics strategy.</li><li>Delegate effectively, encouraging accountability within the team while remaining deeply engaged in individual and team development.</li><li>Analyze and transform idle data into actionable insights to inform strategic business decisions.</li><li>Collaborate directly with sales and marketing teams to identify opportunities for growth, improved customer engagement, and revenue optimization.</li><li>Implement robust data-driven practices to ensure departments are aligned with organizational goals.</li><li>Utilize BI tools to create impactful visualizations and dashboards that drive data accessibility and clarity across the organization.</li><li>Define and maintain measures of success by developing key performance indicators (KPIs) and other metrics.</li><li>Stay updated on the latest analytics tools, technologies, and best practices, advocating their inclusion where appropriate.</li><li>Partner with cross-functional teams to optimize analytics capabilities.</li><li>Leverage data to identify trends, improve cost management, and execute predictive modeling for better operational outcomes.</li><li>Act as a bridge between business and technical stakeholders, ensuring data solutions align with organizational objectives.</li><li>Present findings and strategic recommendations clearly to leadership and non-technical stakeholders, fostering trust in data-driven initiatives.</li></ul><p><br></p><p><br></p>Product Support Representative<p>We are seeking a Product Support Representative in Waterloo, Iowa. As part of this team, you'll be responsible for providing comprehensive product support and training, as well as spearheading initiatives to enhance product reliability. You will also participate in problem-solving and delivering technical training. This role offers a long-term contract employment opportunity! </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Offer advanced product support to field teams, channel partners, and customers.</p><p>• Develop and implement reimbursement policies in collaboration with Marketing for recommendations.</p><p>• Document complex technical issues and solutions in our database for future reference and bulletin publication.</p><p>• Contribute to the development and execution of field programs for product non-conformance, product improvement programs, and safety programs.</p><p>• Design and deliver training for products, services, or initiatives.</p><p>• Participate in problem-solving teams and provide advanced research for model product delivery processes or product development programs.</p><p>• Assist in the development of Parts and Service programs and pricing strategies.</p><p>• Provide work direction to contract employees or entry level staff and manage budget control and track expenditures.</p>