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24 results for Customer Service Representative in Carlsbad Ca

Customer Service Representative <p>At Robert Half, we pride ourselves on matching highly skilled candidates with reputable organizations. Our client, a well-established company in the San Diego area, is currently seeking a talented <strong>Customer Service Representative</strong> to help deliver exceptional service and support to their clients.</p><p><br></p><p>The Customer Service Representative will serve as the first point of contact for customers, providing information, resolving issues, and ensuring customer satisfaction. This role is an excellent opportunity for individuals with strong communication skills and a passion for helping others.</p><p><br></p><p><strong>Responsibilities:</strong></p><ol><li>Respond promptly to customer inquiries via phone, email, chat, or in-person interactions.</li><li>Provide detailed information about products and services, as well as address customer concerns.</li><li>Maintain accurate records of customer interactions and transactions using the company’s CRM system.</li><li>Handle and resolve customer complaints with professionalism and efficiency.</li><li>Collaborate with cross-functional teams to ensure seamless customer experiences.</li><li>Identify and escalate complex issues to the appropriate departments when necessary.</li><li>Process customer orders, applications, and forms, ensuring accuracy and timeliness.</li></ol><p><br></p> Customer Service Representative <p>At our client's growing company, we are looking for a <strong>Customer Service Representative</strong> who is passionate about helping customers, problem-solving, and providing top-notch support. As a <strong>Customer Service Representative</strong>, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a smooth and pleasant experience. This role is perfect for someone who is customer-focused, detail-oriented, and enjoys working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer concerns and issues efficiently, ensuring a positive outcome.</li><li>Process orders, returns, and account updates as needed.</li><li>Maintain accurate records of customer interactions in the system.</li><li>Collaborate with internal teams to ensure seamless service delivery.</li><li>Identify and escalate priority issues when necessary.</li><li>Contribute to a positive team environment and uphold company values.</li></ul><p><br></p> Customer Service Representative <p>As a nonprofit organization, our client is committed to making a meaningful impact, and we need passionate individuals to help us serve our members, donors, and the communities we support. We are seeking a <strong>Customer Service Representative</strong> who thrives in a mission-driven environment and is dedicated to providing excellent service to our constituents, donors, and partners.</p><p><br></p><p>As a <strong>Customer Service Representative</strong>, you will be the frontline ambassador of our organization, assisting members, donors, and community partners with inquiries, program information, and support services. This role is ideal for a compassionate, detail-oriented individual who is passionate about helping others and creating positive experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inquiries via phone, email, and online chat, providing information about our programs, services, and initiatives.</li><li>Assist donors with contributions, recurring donations, and tax-related questions.</li><li>Provide guidance and support to community members seeking assistance from our programs.</li><li>Maintain accurate records of interactions, ensuring timely follow-ups and resolution of concerns.</li><li>Collaborate with internal teams to improve customer engagement and satisfaction.</li><li>Help coordinate outreach efforts to promote events, fundraising campaigns, and volunteer opportunities.</li><li>Identify and escalate urgent issues to the appropriate department or leadership.</li><li>Support administrative tasks such as processing applications, updating databases, and assisting with reports.</li></ul><p><br></p> Customer Service Representative (Telecommunications) <p>Our <strong>telecommunications client</strong> is looking for an enthusiastic <strong>Customer Service Representative</strong> to join their organization and deliver exceptional service to customers. As the first point of contact, you will handle inquiries, troubleshoot issues, and provide solutions while guiding customers towards satisfaction. This is an ideal role for someone with strong interpersonal skills and a commitment to going above and beyond for the customer.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Respond to customer inquiries via phone, email, and chat while maintaining a professional and empathetic tone.</li><li>Resolve complaints, troubleshoot technical issues, and guide customers on product use and services.</li><li>Provide detailed information about telecommunications products, services, and policies, ensuring customers are equipped with the knowledge they need.</li><li>Document interactions and resolutions clearly and accurately in the customer relationship management (CRM) system.</li><li>Collaborate with internal teams when additional expertise is required to resolve customer issues promptly.</li><li>Identify opportunities to recommend additional products or enhancements that may fit customer needs.</li><li>Maintain a strong knowledge of the telecommunications industry and stay informed on any product or service updates.</li></ul> Customer Service Supervisor <p>Our client in San Diego is committed to providing exceptional service and support to their customers. They are seeking a motivated and experienced <strong>Customer Service Supervisor</strong> to lead a team of customer service representatives and ensure the delivery of high-quality service to their clients.</p><p><br></p><p>The Customer Service Supervisor will oversee the daily operations of the customer service team, provide coaching and development for staff, and ensure that service standards and performance metrics are met. This role plays a key part in fostering a customer-focused culture and driving operational excellence.</p><p><br></p><p><strong>Responsibilities:</strong></p><ol><li><strong>Team Management</strong>: Directly supervise customer service representatives, including scheduling, training, and performance management.</li><li><strong>Customer Satisfaction</strong>: Monitor and ensure adherence to service standards to provide an exceptional customer experience. Handle escalated customer issues and concerns as needed.</li><li><strong>Operational Oversight</strong>: Develop and implement efficient workflows and procedures to improve the overall effectiveness of the customer service team.</li><li><strong>Performance Metrics</strong>: Track and analyze key performance indicators (KPIs) to assess individual and team performance. Prepare performance reports and share insights with management.</li><li><strong>Training and Development</strong>: Conduct regular coaching and feedback sessions with team members to enhance skills, knowledge, and engagement. Organize training programs to address any identified gaps.</li><li><strong>Collaboration</strong>: Work closely with cross-functional teams, including sales, operations, and product support, to ensure seamless collaboration and communication in meeting customer needs.</li><li><strong>Problem Resolution</strong>: Proactively identify and resolve operational challenges, improve processes, and prevent future issues.</li></ol><p><br></p> Customer Service Coordinator <p>Our client in <strong>Rancho Bernardo</strong> is looking for an experienced and customer-focused <strong>Customer Service Coordinator</strong> to join their team. The ideal candidate is highly organized, possesses excellent problem-solving skills, and is dedicated to providing outstanding support to customers and internal departments. This role is perfect for someone who excels in coordinating, tracking, and delivering a positive customer experience.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Act as the primary point of contact for customer inquiries, resolving issues with accuracy and efficiency.</li><li>Coordinate service requests and ensure timely follow-up with customers.</li><li>Maintain and update customer information in the company database.</li><li>Communicate and collaborate with internal teams to resolve customer needs efficiently.</li><li>Assist in preparing reports and handling administrative tasks related to customer accounts.</li><li>Ensure customers receive a seamless and exceptional experience throughout their interactions.</li></ul><p><br></p> Receptionist <p>We are in search of a Receptionist to provide front office support and assist with administrative tasks in our small prep school. You will be joining a team in the education industry, providing a welcoming and detail-oriented front office environment. This role offers a short term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Provide a warm and detail-oriented front office environment.</p><p>• Aid with administrative tasks and paperwork as required.</p><p>• Support coordination and various tasks for the sales team.</p><p>• Handle multi-line phone system for setting up interviews and other communications.</p><p>• Utilize Microsoft Excel, Word, and Outlook for data entry and email correspondence.</p><p>• Maintain an organized filing system and schedule appointments as needed.</p><p>• Handle additional office-related tasks as necessary.</p><p>• Utilize interpersonal skills to provide excellent customer service.</p> Front Office Clerk <p>Our client is seeking a friendly and efficient <strong>Front Office Clerk</strong> to serve as the first point of contact for clients, customers, and visitors. The ideal candidate will be a professional multitasker with excellent communication skills who thrives in a customer-facing role.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Greet visitors and direct them to the appropriate company personnel.</li><li>Answer incoming calls, respond to inquiries, and redirect calls as necessary.</li><li>Manage the front desk area, maintaining a welcoming and organized space.</li><li>Perform basic clerical tasks such as filing, scanning, and mail distribution.</li><li>Assist team members with scheduling meetings and appointments as needed.</li><li>Provide general administrative support to various departments as requested.</li></ul> Receptionist <p>We are seeking a welcoming and organized <strong>Receptionist</strong> to be the first point of contact for our client's visitors, donors, and community members. As a <strong>Receptionist</strong>, you will play a key role in creating a positive first impression for our organization. You will greet guests, manage phone calls, assist with administrative tasks, and ensure smooth front desk operations. This role is ideal for someone with strong communication skills, a professional demeanor, and a passion for helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, ensuring a warm and welcoming environment.</li><li>Answer and direct phone calls, responding to inquiries in a professional manner.</li><li>Manage incoming and outgoing mail, packages, and correspondence.</li><li>Maintain the front desk area, ensuring it is organized and presentable.</li><li>Assist with scheduling meetings, conference room bookings, and event coordination.</li><li>Support administrative tasks, including data entry, filing, and document preparation.</li><li>Provide basic information about the organization’s programs and services.</li><li>Assist with volunteer and donor inquiries, directing them to the appropriate department.</li></ul><p><br></p> Front Desk Receptionist <p>A professional organization in <strong>San Marcos</strong> is searching for a friendly, bilingual <strong>Front Desk Receptionist</strong> who speaks Spanish fluently. The successful candidate will serve as the first point of contact for clients, customers, and visitors, providing exceptional service with a welcoming demeanor. This is an excellent opportunity for someone who enjoys interacting with diverse groups of people and takes pride in maintaining a positive office environment.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Greet and assist visitors, clients, and staff in both English and Spanish.</li><li>Answer and direct incoming phone calls promptly and professionally.</li><li>Schedule appointments, manage calendars, and coordinate meeting rooms.</li><li>Handle administrative tasks such as filing, data entry, and record-keeping.</li><li>Assist with translating documents or conversations between staff and Spanish-speaking clients.</li><li>Ensure the front desk area remains clean, organized, and well-stocked with supplies.</li><li>Provide support to various departments as required.</li></ul> Front Desk Operations Supervisor (Hospitality) <p>A thriving <strong>hospitality company</strong> in Escondido is hiring a <strong>Front Desk Operations Supervisor</strong> to oversee daily front desk operations and ensure excellent guest experiences. This hands-on leadership role involves supervising front desk staff, managing scheduling, and maintaining operational efficiency. If you are passionate about hospitality and enjoy managing a team, this opportunity could be the perfect fit for you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Oversee all front desk operations, including providing support to guests and resolving issues promptly.</li><li>Supervise and train front desk staff to ensure a high standard of service is consistently delivered.</li><li>Maintain staff schedules and coordinate coverage to meet operational needs.</li><li>Handle guest check-ins, check-outs, and reservation inquiries with professionalism.</li><li>Monitor front desk processes and identify areas for improvement to optimize workflow.</li><li>Address and resolve customer service concerns or complaints in a timely manner.</li><li>Collaborate with other departments, including housekeeping and reservations, to ensure smooth operations.</li></ul><p><br></p> Bilingual Receptionist <p>Robert Half is seeking an experienced and personable <strong>Bilingual Receptionist</strong> for a valued client. In this role, you’ll be the face and voice of the organization, delivering outstanding service to both English and Spanish speakers. This is an exciting opportunity to join a dynamic team and contribute to a welcoming and professional environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and employees with professionalism and a friendly attitude.</li><li>Answer, screen, and forward incoming calls in both English and Spanish, ensuring inquiries are addressed or directed accurately.</li><li>Provide translation support for documents, meetings, and communications as needed.</li><li>Manage the front desk area to ensure it is clean, organized, and well-maintained.</li><li>Maintain accurate visitor logs and issue visitor IDs or badges, adhering to company policies.</li><li>Coordinate and schedule appointments, meetings, and conference room bookings.</li><li>Receive and distribute mail, packages, and other deliveries.</li><li>Perform administrative tasks, such as data entry, filing, and invoice processing.</li></ul> Front Desk Coordinator <p>We are offering a permanent employment opportunity for a Front Desk Coordinator in the Healthcare and Social Assistance sector, located in Fountain Valley, California. This role involves a range of administrative and customer service tasks in a busy medical office setting.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately process patient demographic information including phone, insurance, address, reason for appointment, and referral source.</p><p>• Manage high volume of incoming and outgoing calls, ensuring all inquiries are resolved efficiently and professionally.</p><p>• Maintain and organize patient records, ensuring all data is up-to-date and easily accessible.</p><p>• Utilize Microsoft Excel, Outlook, and Word to manage tasks and communicate effectively within the team.</p><p>• Provide excellent customer service, addressing patient inquiries and concerns in a timely and compassionate manner.</p><p>• Utilize basic medical terminology in daily communications and tasks.</p><p>• Assist with scheduling interviews and processing resumes as needed.</p><p>• Handle sensitive information with discretion and maintain confidentiality at all times.</p><p>• Utilize multi-line phone system to manage calls and inquiries.</p><p>• Work in a high-traffic environment, managing multiple tasks and prioritizing effectively.</p> Front Desk Coordinator We are in the process of recruiting a contract Front Desk Coordinator for our client's health center located in San Diego, California. This role is essential to the smooth operation of our client's center, with responsibilities ranging from administrative tasks to customer service duties. Key Responsibilities: Serve as the first point of contact at the front desk, greeting and assisting patients. Manage check-in and check-out procedures for patients in a surgery center setting. Assist with general administrative duties, including answering phones and scheduling appointments. Maintain organization of front desk and surrounding areas, including folding linens, scrubs, and keeping the workspace tidy. Support a team of three permanent registered nurses (RNs) in daily operations. Handle occasional patient interactions (typically no more than six patients per day, though this is rare). Utilize downtime efficiently by assisting with clerical and light organizational tasks. Receptionist <p>Are you a friendly and professional individual who thrives in a fast-paced environment? Robert Half is seeking a highly organized and personable Receptionist to serve as the first point of contact for a dynamic and growing organization. This is an excellent opportunity to showcase your communication and multitasking skills while helping ensure daily operations run smoothly.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet visitors, clients, and employees in a friendly and professional manner.</li><li>Answer and direct incoming phone calls, ensuring accurate message-taking and call routing.</li><li>Manage the reception area, keeping it clean, organized, and welcoming.</li><li>Schedule appointments and assist with conference room bookings.</li><li>Sort and distribute mail, packages, and other correspondence.</li><li>Assist with administrative tasks such as data entry, invoice processing, and report preparation.</li><li>Maintain office supplies inventory and place orders as needed.</li><li>Provide general support to the team and assist with special projects as requested.</li></ul><p><br></p> Client Services Assistant <p>We are offering an opportunity for a Client Services Assistant to join our team in San Diego, CA. This role is primarily involved in the sales and brokerage industry, with a focus on providing administrative and marketing support. The Client Services Assistant will be responsible for handling various tasks, including answering client inquiries, maintaining client records, and creating marketing materials.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to the team by managing schedules and appointments</p><p>• Handle and process client requests efficiently, ensuring client satisfaction</p><p>• Maintain accurate and up-to-date client records</p><p>• Create and distribute marketing materials using Microsoft PowerPoint and other relevant software</p><p>• Conduct research and compile data for reports and analysis</p><p>• Handle inbound and outbound client calls, responding to inquiries and complaints in a timely manner</p><p>• Adhere to company policies and regulations while performing tasks</p><p>• Ensure brand awareness and consistency in all communication and marketing materials</p><p>• Conduct basic financial analysis as required</p><p>• Manage and maintain a database of client information, maintaining confidentiality at all times.</p> Receptionist We are looking for a Receptionist to join our team located in La Mesa, California. We operate in the commercial real estate industry within a small office environment that manages 75 tenants, ranging from small businesses to larger corporations. This role offers a contract to permanent employment opportunity and plays a crucial role in maintaining our day-to-day operations.<br><br>Responsibilities <br>• Managing incoming calls, including spam, tenant, and vendor calls, in a detail oriented manner<br>• Attending to a high volume of email correspondences with tenants <br>• Scheduling and overseeing conference room reservations <br>• Inputting work orders into the system with precision <br>• Handling vendor management tasks, such as addressing issues with lights or locked out situations<br>• Welcoming Tenants both over the phone and in person, understanding their needs, receiving service requests and questions, and directing them to the appropriate staff member<br>• Documenting maintenance requests in the property management software<br>• Providing assistance to management staff on daily projects and activities as required <br>• Utilizing software tools like AppFolio, Microsoft Excel, Microsoft Outlook, and Microsoft Word effectively<br>• Demonstrating excellent customer service and interpersonal skills in all interactions<br>• Organizing files and scheduling appointments effectively. Receptionist <p>Our client, a well-established and professional organization in San Diego, is looking for an enthusiastic and detail-oriented <strong>Receptionist</strong> to join their team. This role is vital for creating a welcoming environment and ensuring the smooth operation of the front desk and office. As the Receptionist, you will be the first point of contact for visitors and callers, playing a crucial role in representing the company’s professionalism and values. You will manage front desk operations and provide administrative assistance to other team members as needed.</p><p><br></p><p><strong>Responsibilities:</strong></p><ol><li><strong>Greeting Visitors</strong>: Welcome guests in a friendly and professional manner. Direct visitors to appropriate staff or departments.</li><li><strong>Phone Management</strong>: Manage a multi-line phone system, answering, screening, and forwarding calls accurately.</li><li><strong>Correspondence</strong>: Respond to customer inquiries via email or phone, and relay messages promptly.</li><li><strong>Administrative Support</strong>: Assist with clerical tasks such as filing, faxing, copying, and organizing documents.</li><li><strong>Scheduling</strong>: Manage conference room bookings and coordinate meeting schedules.</li><li><strong>Mail Handling</strong>: Sort and distribute incoming mail/packages and prepare outgoing mail.</li><li><strong>Supply Management</strong>: Monitor office supplies inventory and coordinate orders as necessary.</li><li><strong>Office Maintenance</strong>: Ensure the reception area is tidy, organized, and presentable at all times.</li></ol><p><br></p> Front Desk Coordinator Robert Half is currently seeking a motivated and personable Front Desk Coordinator for a valued client in San Diego, CA. This is an excellent opportunity for an organized detail oriented with strong multitasking abilities and a passion for providing exceptional customer service. The Front Desk Coordinator serves as the first point of contact for the company and helps create a welcoming environment for clients and visitors. <br> Responsibilities Greet visitors and clients with a friendly, detail oriented demeanor, ensuring a positive first impression. Answer and direct incoming phone calls efficiently, taking accurate messages when needed. Manage the front office, including organizing and maintaining a clean and welcoming reception area. Schedule and coordinate appointments or meetings as requested. Assist with administrative tasks, including sorting mail, filing documents, and data entry. Ensure office supplies are stocked and orders are placed as needed. Support internal departments with general administrative tasks and special projects. Uphold a high level of professionalism and confidentiality when handling sensitive information. Front Desk Receptionist (Weekend Availability Required) <p>A dynamic <strong>real estate company</strong> in <strong>Carlsbad</strong> is seeking a friendly and professional <strong>Front Desk Receptionist</strong> to join their team. The ideal candidate must have a customer-service-focused attitude and be available to work at least one day on the weekend. If you enjoy being the first point of contact and thrive in fast-paced environments, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Greet and welcome guests, visitors, and clients with professionalism and warmth.</li><li>Manage inbound calls, emails, and inquiries, redirecting them to the appropriate team members as necessary.</li><li>Maintain a clean and organized front desk and lobby area.</li><li>Schedule and coordinate client appointments, meetings, or property viewings.</li><li>Assist with administrative tasks, such as filing, data entry, and handling mail.</li><li>Provide general information about the company and its services to clients and visitors.</li></ul> Office Specialist II We are looking for an Office Assistant to join our team in Anaheim, California. This role involves acting as a receptionist, handling a high volume of phone calls, scheduling appointments, and maintaining records. The successful candidate will also be responsible for typing various documents, maintaining calendars, and other clerical duties. <br><br>Responsibilities:<br><br>• Act as a receptionist, responding to inquiries, taking messages, and scheduling appointments.<br>• Handle a high volume of phone calls, screening inquiries efficiently.<br>• Type various documents such as forms, schedules, reports, lists, correspondence, manuscripts, and charts.<br>• Maintain accurate records, including confidential and privileged information.<br>• Compose routine correspondence and process outgoing mail.<br>• File materials and develop standard office filing systems for record storage and retrieval.<br>• Research and compile information for reports using various software.<br>• Keep track of the unit's purchases, budget accounts, and inventory; requisition office supplies as needed.<br>• Maintain records of staff attendance and absences; compile and submit periodic reports for payroll purposes.<br>• Post data to logs, lists, ledgers, follow-up files, and other records of the unit; check and compare records and documents for accuracy.<br>• Use Microsoft Office Suites, including Excel, Word, and Outlook to perform office functions and clerical duties. <br><br>Please note that this role offers a short term contract employment opportunity. Account Manager We are seeking an Account Manager II to join our team in San Diego, California. This role primarily involves managing third-party group benefits in the insurance industry. As an Account Manager II, you will be responsible for processing eligibility, overseeing group enrollments, and maintaining communication with brokers and HR contacts. This position offers a contract to permanent employment opportunity.<br><br>Responsibilities:<br><br>• Efficiently process eligibility for various group sizes, from small to large groups, as directed by brokers.<br>• Oversee and manage the enrollment of members into insurance plans.<br>• Maintain and nurture relationships with multiple vendors.<br>• Handle a portfolio of business, ensuring all client needs are met and relationships are maintained.<br>• Use CRM software to keep track of customer interactions and inquiries.<br>• Utilize Microsoft Excel to manage spreadsheets, sort data, and perform manipulations (excluding formula usage).<br>• Act as a point of contact for both brokers and HR representatives, primarily through email and occasionally over the phone.<br>• Leverage your knowledge of both Health Insurance and Commercial Insurance to provide accurate and helpful service.<br>• Monitor customer accounts and take appropriate action as needed. Finance Manager We are in search of a Finance Manager to join our team in Irvine, California. The role is within the commercial real estate finance industry and will involve overseeing loan processes, maintaining client relationships, and ensuring effective data management. This position offers a unique opportunity to apply your expertise in managing financial operations and coordinating with various stakeholders.<br><br>Responsibilities:<br>• Oversee the loan closing process, including coordinating lender due diligence, maintaining loan closing checklists, and ensuring effective post-closing file maintenance.<br>• Maintain a proactive communication line with clients, lenders, and counsel, responding promptly to inquiries and requests.<br>• Execute loan closing actions in a timely manner to ensure an efficient closing process.<br>• Develop and maintain positive relationships with stakeholders such as the Lender, Lender’s Counsel, Loan Officer, and Title Company.<br>• Manage the collection and filing of all borrower information and financials.<br>• Review and manage information provided by internal team members.<br>• Oversee the coordination and commissioning of all required 3rd party reports.<br>• Ensure timely delivery of required information by coordinating appraisal and other third-party reports.<br>• Manage information flow in SharePoint for both internal and external parties involved in the transaction.<br>• Maintain complete transaction information by updating and managing internal electronic transactions and DRE files.<br>• Follow up on outstanding entity requirements and understand entity documents to identify authorized signors for documents.<br>• Utilize skills in Accounting Software Systems, ADP - Financial Services, CRM, Crystal Reports, Data Mining Techniques, Accounting Functions, Accrual Accounting, Auditing, Budget Processes, and Capital Management. CFO We are on the hunt for a Chief Financial Officer (CFO) to be an integral part of our team in the aviation industry. Based in Irvine, California, the CFO will play a key role in strategic planning, managing, and operating finance and accounting activities. This is an offering an exciting opportunity.<br><br>Responsibilities:<br><br>• Undertake the responsibility of managing all finance and accounting activities<br>• Handle business planning, budgeting, and forecasting tasks efficiently<br>• Oversee financial and administrative functions, including finance, accounting, and investments<br>• Conduct internal audits to ensure financial transparency and compliance<br>• Represent the department's interests in financial policy, aviation, and technical matters<br>• Utilize '3M', 'Accounting Software Systems', 'ADP - Financial Services', 'Business systems', 'CRM' for efficient operations<br>• Oversee all accounting functions for financial clarity<br>• Conduct auditing to ensure all financial operations are within the legal framework<br>• Manage budget processes to maintain financial health of the organisation<br>• Handle capital management and cash flow analysis to ensure financial stability.