5 results for Customer Service Representative in Canton, OH

Customer Service Representative We are looking for a meticulous Customer Service Representative to join our team located in a Canton, Ohio. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity. Responsibilities:• Efficiently and accurately process customer credit applications.• Provide assistance to customers by offering product and service information.• Resolve product and service issues faced by customers.• Enter sales quotations and orders on a daily basis.• Ensure customer records are up-to-date by revising account information.• Manage multiple accounts while supporting external sales representatives.• Utilize Microsoft Word, Excel, and Outlook for various tasks.• Handle both inbound and outbound customer calls.• Document all customer interactions and communications. • Perform data entry tasks related to customer service.

Inside Sales Representative We are offering a permanent employment opportunity for an Inside Sales Representative in the steel manufacturing industry, based in Youngstown, Ohio. As an Inside Sales Representative, your primary role will be to nurture customer relationships by addressing inquiries, resolving concerns, and providing outstanding service. Responsibilities: • Efficiently managing customer inquiries through phone and email to ensure timely responses. • Conducting outbound calls to meet customer requirements and provide solutions for issues. • Ensuring accurate documentation and filing to maintain precise customer records. • Performing data entry tasks with a high degree of accuracy and attention to detail. • Utilizing customer database systems effectively for data retrieval and entry. • Collaborating with various internal departments to effectively resolve customer issues. • Leveraging Microsoft Office Suite, particularly Word and Excel for various tasks. • Scheduling appointments and managing order entries as part of customer service. • Handling inbound and outbound calls as part of the customer service process.

Inside Sales Representative We are offering a permanent employment opportunity for an Inside Sales Representative in the steel manufacturing industry, located in Youngstown, Ohio. In this role, you will be instrumental in maintaining robust customer relationships, addressing inquiries, resolving concerns, and delivering exceptional service. Responsibilities: • Efficiently address customer inquiries through phone and email. • Make outbound calls to address customer needs and resolve issues. • Maintain accurate records through meticulous filing and documentation. • Perform data entry tasks with precision and attention to detail. • Utilize customer database systems effectively to retrieve and input data. • Collaborate with internal departments to resolve customer issues efficiently. • Use Microsoft Word and Excel for various tasks. • Schedule appointments and manage order entries. • Handle inbound and outbound calls while providing excellent customer service. • Correspond with customers through email while maintaining professionalism and accuracy.

General Office Clerk We are offering a permanent employment opportunity for a General Office Clerk in Akron, Ohio, United States. In this role, you will be involved in a variety of office tasks, including administrative assistance, data entry, and customer service, with a focus on preparing smart devices for store readiness. Responsibilities: • Effectively handle customer inquiries and provide efficient customer service • Accurately process credit applications from customers • Execute data entry tasks with precision and accuracy • Perform administrative duties such as organizing files and scanning documents • Monitor customer accounts and take appropriate action when necessary • Maintain accurate records of customer credit information • Utilize Microsoft Excel for various tasks • Oversee shipping functions to ensure smooth operations.

Collections Specialist If you have a strong sense of ownership and attention to detail, you may be right for our Collections Specialist position. Contact Robert Half today to build your career as a finance professional as a part of a growing team. This Collections Specialist position in the Akron, Ohio region is a long-term contract opportunity. What you get to do every day: - Maintain and update customer files to ensure data integrity - Yield to all Federal Fair Credit Reporting Act rules and regulations - Direct all billing and reporting activities in accordance to deadlines - Log all customer payments to the correct reports - Control inbound and outbound collections calls and correspondence - Ensure payments are processed - Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries - Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment - Ensure bankruptcy filings are processed in the correct manner when received