We are looking for an experienced Collections Specialist to support accounts receivable activities for a manufacturing organization. This position focuses on recovering outstanding balances, researching payment issues, and helping keep customer accounts in good standing. The ideal candidate brings strong judgment, attention to detail, and a detail-oriented approach to customer communication while partnering with internal teams to keep the payment cycle moving efficiently.<br><br>Responsibilities:<br>• Drive collection efforts across an assigned portfolio by contacting customers regularly and securing payment on overdue invoices.<br>• Research billing concerns, payment discrepancies, and disputed items, then work toward timely and accurate resolution.<br>• Reconcile account activity by reviewing invoices, cash applications, credits, and open balances to confirm records are correct.<br>• Coordinate with Sales, Customer Care, and Finance teams to remove obstacles affecting payments, account standing, or order flow.<br>• Evaluate held orders and determine release readiness based on account performance, exposure, and customer commitments.<br>• Monitor customer credit availability and maintain approved limits in accordance with company guidelines and risk standards.<br>• Analyze payment behavior and account information to identify collection risk and escalate developing concerns when needed.<br>• Document outreach efforts, account updates, and resolution steps thoroughly to maintain accurate receivable records.<br>• Contribute to process improvements that strengthen collections performance, dispute handling, and overall order-to-cash efficiency.
<p>B2B Collections Specialist</p><p>Robert Half is looking for an experienced B2B collections specialist with a strong sense of ownership and attention to detail. If you're interested in building your career as a finance professional as a part of a growing team, contact us today. This contract position is estimated to be a 8-12 month opportunity located in St. Paul, Minnesota.</p><p> </p><p>Our B2B Collections Specialist would have the following responsibilities:</p><p>- Handle inbound and outbound collections calls</p><p>- Lead all billing and reporting activities according to deadlines</p><p>- Handle all vendor inquiries</p><p>- Maintain and update customer files to ensure data integrity</p><p>- Call on all past due amounts and record all results in the system</p><p>- Record all customer payments to the correct reports</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a Credit Specialist to join our team in St. Paul, Minnesota. In this role, you will assess customer financial risk, support informed credit decisions, and help protect the business from unnecessary exposure while enabling healthy revenue growth. You will work closely with cross-functional partners to resolve credit-related issues, improve accounts receivable outcomes, and strengthen overall credit practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze customer credit applications, financial statements, trade references, and payment histories</li><li>Assess credit risk and recommend approval, denial, or modification of credit terms and limits</li><li>Monitor existing customer accounts for changes in risk profile, delinquency trends, and exposure levels</li><li>Partner with sales, customer service, and finance teams to balance business growth with risk management</li><li>Review aging reports and support collections strategies for past-due accounts</li><li>Assist with collections-related analysis and recommend actions to reduce delinquency and bad debt risk</li><li>Process with customer account reconciliation and respond to statement of account requests</li><li>Maintain accurate customer credit files and documentation</li><li>Prepare credit reviews, risk summaries, and account status reports for management</li><li>Evaluate order holds and release decisions based on account standing and company policy</li><li>Identify potential bad debt risks and recommend preventative actions</li><li>Support continuous improvement of credit policies, procedures, and internal controls</li><li>Assist with dispute resolution related to billing, deductions, and payment issues</li><li>Ensure compliance with internal policies and applicable financial regulations</li></ul>