6 results for Customer Support Professional in Burlington Vt
Administrative Support SpecialistWe are seeking an Administrative Support Specialist to join our team in the IT services industry, based in S. Burlington, Vermont. This role offers a contract to permanent employment opportunity where you will play a crucial role in processing customer applications, maintaining customer records and handling customer inquiries. Your role will also include monitoring customer accounts and taking the necessary action.<br><br>Responsibilities:<br><br>• Process customer credit applications efficiently<br>• Maintain customer records with a high level of accuracy<br>• Resolve customer inquiries in a timely and detail oriented manner<br>• Monitor customer accounts and take appropriate action when needed<br>• Perform calculations and data entry tasks<br>• Utilize 10 Key Skills for data entry and other tasks<br>• Manage email correspondence with customers efficiently<br>• Use Microsoft Excel and Microsoft Word for various administrative tasks<br>• Organize and manage files as per the established system<br>• Handle scanning and typing tasks as required.Staff Accountant<p>For consideration, please reach out to<strong> Jennifer Lavoie </strong>as soon as possible, ensure to include your most current resume when you apply. <strong><em>Connect with me on LinkedIn </em></strong>at Jennifer Lavoie!</p><p><br></p><p>If you currently work with a recruiter from Robert Half Finance & Accounting recruiter, please contact them directly.</p><p><br></p><p>Robert Half is searching for a Staff Accountant for a local organization. The desired Staff Accountant can be an entry level candidate with solid Accounting knowledge and who is eager to learn and start their Accounting career. This Staff Accountant role will be working with GAAP Accounting and will work with Reconciliations, Audit support, Fixed Assets, and the General Ledger. Anyone looking for an opporutnity to be mentored by a great manager, is encouraged to apply now!!</p><p><br></p><p><strong><u>This role works from home 2 days a week!!!</u></strong></p><p><br></p><p><strong><em>Exceptional benefits package, including retirement match, and time off!!</em></strong></p><p><br></p><p>Anyone interested in this immediate opportunity should email their resume in today for consideration as this role will move fast!!</p>Help Desk Analyst<p>Primary Responsibilities:</p><p><br></p><p>- Create, manage all staff, student and parent accounts for AD login, email, Office 365, Schoology and SIS access.</p><p><br></p><p>- Primary contact for Tier 1 Desktop Support incidents involving accounts, password resets.</p><p><br></p><p>- Maintain accurate monthly inventory counts of all school-owned technology</p><p><br></p><p>- Provide data exports for Annual Mailings</p><p><br></p><p>- On demand tracking of 1:1 devices</p><p><br></p><p>- First tier MDM requests, pushing apps, syncing troubleshooting and repair.</p><p><br></p><p>- Manage and coordinate vendors of warranted items.</p><p><br></p><p>- Troubleshoot and repair user systems with Windows 10, OSX, IOS, Linux, operating systems.</p><p><br></p><p>- Imaging technologies are used regularly</p><p><br></p><p>- Coordinates and completes projects as needed to maintain and support the technical environment.</p><p><br></p><p>- Other projects and tasks as determined by Department needs</p><p><br></p><p>- Document creation and maintenance procedures as needed.</p><p><br></p><p>- Maintain Teacher view of Student Account information</p><p><br></p><p>Technical Skills:</p><p><br></p><p>- 2+ years of experience working with Microsoft Windows 2012 Server, Windows 10, Mac OSX, iOS operating systems.</p><p><br></p><p>- 2+ years of experience with standard best practice imaging techniques</p><p><br></p><p>- Familiarity with basic networking technologies, protocols and web filtering as applied within an education institution</p><p><br></p><p>- Full comprehension of accepted industry standard troubleshooting practices.</p><p><br></p><p>- Proficiency in GAFE products and services</p><p><br></p><p>Position Type: Full-time</p><p><br></p><p>Positions Available:1</p><p><br></p><p>Job Categories:</p><p><br></p><p>Support Staff > Network Services</p><p><br></p><p><br></p><p>Job Requirements</p><p><br></p><p>At least 2 year(s) of relevant experience preferred.</p><p>Associates degree preferred.</p><p>Citizenship, residency or work visa required</p>Data Entry Clerk<ul><li><strong>Position: DATA ENTRY KEY SPECIALIST (ADVANCED/EXPERT LEVEL) - ASSESSMENT REQUIRED</strong></li><li><strong>Location: South Burlington, VT</strong></li><li><strong>TYPE: 100% ONSITE</strong></li><li><strong>Schedule: Monday - Friday 3:30PM-12AM or 5:30AM-3:30PM (REQUIRES FLEXIBILITY) </strong></li><li><strong>Required Experience: Requires bachelor's or master's degree + prior experience at the front desk/reception </strong></li></ul><p><strong>ABOUT THE TEAM</strong></p><p>The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments, and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.</p><p> </p><p><strong>Job Description: </strong></p><p>The Receivables Operations division supports lockbox services delivered to wholesale (corporate), public sector state government, and Federal government clients. The firm’s Receivables Operations division enables customers to outsource their accounts receivable functions by accepting traditional paper-based payments, digitizing supporting documents, and capturing key information on their behalf. Our clients value our ability to speed up the collection of payments by getting the check that's "in the mail" deposited into the biller's account as quickly as possible. Receivables Operations is a people-driven process at its core, and there are several initiatives underway to utilize emerging technologies to further expedite delivery to our clients. Being a member of the Receivables team right now present a unique opportunity to grow in and influence an evolving operation</p><p> </p><p>The Data Key Entry Specialist will be responsible for data keying and is expected to maintain high levels of productivity and accuracy daily.</p><p> </p><p><strong>Job responsibilities:</strong></p><ul><li>Inserting customer and account data by inputting text and numerical information from source documents</li><li>Reviewing data for deficiencies or errors</li><li>Correcting inaccuracies and validating output</li><li>Keeping information confidential</li></ul><p><br></p>ERP Integration ManagerWe are in search of an ERP Integration Manager to join our team in Burlington, Vermont. In this role, you will be a crucial part of our Student Systems team, collaborating with programmers, database administrators, and other internal resources to support and expand our enterprise-wide software solutions. You will handle tasks across the entire software development lifecycle, ensuring that our applications are used effectively, processes are automated appropriately, and data flow is secure and accurate. This position offers a long-term contract employment opportunity.<br><br>Responsibilities <br>• Collaborate with internal technical resources and vendors to extend and support enterprise-wide software solutions.<br>• Ensure the efficient use of purchased and custom-developed applications in the portfolio.<br>• Automate processes appropriately to enhance functionality.<br>• Guarantee timely, accurate, and secure data flow.<br>• Handle responsibilities across the entire software development lifecycle, from research and design to deployment and enhancement.<br>• Work cooperatively with other programmers and database administrators.<br>• Support students, faculty, and staff by extending the functionality of software solutions.<br>• Maintain a focus on research, analysis, and design in the first half of the software development lifecycle, as well as development, deployment, support, and enhancement in the second half.<br>• Partner with internal customers to ensure the efficient use of software solutions.Help Desk Analyst I<p>Primary Responsibilities:</p><p>- Create, manage all staff, student and parent accounts for AD login, email, Office 365, Schoology and SIS access.</p><p>- Primary contact for Tier 1 Desktop Support incidents involving accounts, password resets.</p><p>- Maintain accurate monthly inventory counts of all school-owned technology</p><p>- Provide data exports for Annual Mailings</p><p>- On demand tracking of 1:1 devices</p><p>- First tier MDM requests, pushing apps, syncing troubleshooting and repair.</p><p>- Manage and coordinate vendors of warranted items.</p><p>- Troubleshoot and repair user systems with Windows 10, OSX, IOS, Linux, operating systems.</p><p>- Imaging technologies are used regularly</p><p>- Coordinates and completes projects as needed to maintain and support the technical environment.</p><p>- Other projects and tasks as determined by Department needs</p><p>- Document creation and maintenance procedures as needed.</p><p>- Maintain Teacher view of Student Account information</p><p>Technical Skills:</p><p>- 2+ years of experience working with Microsoft Windows 2012 Server, Windows 10, Mac OSX, iOS operating systems.</p><p>- 2+ years of experience with standard best practice imaging techniques</p><p>- Familiarity with basic networking technologies, protocols and web filtering as applied within an education institution</p><p>- Full comprehension of accepted industry standard troubleshooting practices.</p><p>- Proficiency in GAFE products and services</p><p>Position Type:Full-time</p><p>Positions Available:1</p><p>Job Categories:</p><p>Support Staff > Network Services</p><p><br></p><p>Job Requirements</p><p>A+, Net+ certifications preferred but not required.</p><p>At least 2 year(s) of relevant experience preferred.</p><p>Bachelor degree preferred.</p><p>Citizenship, residency or work visa required</p>