242 results for Payroll Accountant in Burlingame, CA

Payroll Accountant Join the Payroll Dream Team: Payroll Accountants Wanted! Numbers? Check. Organization? Absolutely. Payroll precision? You’ve got it!Are you the ultimate spreadsheet wizard with a passion for payroll? Do you double-check your math just because you can? Come join one of our client’s amazing teams as a Payroll Accountant and help keep the payroll wheels turning seamlessly! What you’ll be tackling:<ul><li>💸 Processing payroll like a pro while ensuring accuracy that’s top-notch.</li><li>📑 Tracking time, auditing records, and managing deductions—because details matter!</li><li>🧩 Investigating and resolving payroll discrepancies like the detective of digits you are.</li><li>📊 Preparing financial records related to employee payments and compliance reporting.</li></ul>

Payroll Administrator We are offering an exciting opportunity for a Payroll Administrator to join our team in the legal industry located in Walnut Creek, California. In this role, you will be responsible for managing payroll processes, maintaining records, and ensuring compliance with firm policies. This job involves a high level of interaction with various departments, requiring strong communication skills and attention to detail. Responsibilities: • Efficiently manage the processing of partner and staff bi-weekly payroll using ADP Vantage • Ensure the accuracy of payroll data entry and compliance with firm policies • Maintain and manage payroll service reports, time records, tax filing, and other payroll records • Calculate termination paychecks and other out-of-cycle payroll checks • Provide payroll related information regarding employee leave of absence calculations • Act as a liaison with payroll service and coordinate with the Human Resources and Benefit Departments • Organize and manage multiple tasks under tight time constraints • Monitor and respond to inquiries in the Payroll Department email inbox, including researching complex matters • Assist with special projects such as upgrades to ADP Vantage • Develop ADP Vantage training materials and perform other duties as assigned.

Payroll Administrator We are seeking a detail-oriented Payroll Administrator for an exciting long term contract opportunity in Tracy, California. As a part of our team, you will be primarily responsible for administering payroll, onboarding new employees and maintaining accurate records. Your role will also extend to auditing, processing direct deposits and potentially handling accounts payable and other additional responsibilities. Responsibilities:• Administer full cycle payroll for up to 20 employees, with potential for more during busy seasons.• Prepare and distribute onboarding packets for new hires.• Maintain detailed and accurate employee records.• Process direct deposits and enter paycheck details into the software.• Conduct audits and review performance reports regularly.• Manage accounts payable and overhead office bills, when required.• Ensure compliance with federal projects by submitting timely reports.• Utilize accounting software such as Heavy Job and Foundation for payroll processing.• Handle additional tasks as needed, such as sending out rent checks and posting loan payments.• Utilize Office Suite for various administrative tasks. please call 209.225.2014

Payroll Manager We are seeking a dedicated Payroll Manager to join our team in Newark, California. In this role, you will be managing all aspects of payroll processing and employee benefits, ensuring accurate and timely completion. This role is within the manufacturing industry, offering an exciting opportunity for individuals proficient in multi-state payroll to develop among other skills. Responsibilities:<ul><li>Manage payroll for US-based exempt and non-exempt employees, ensuring compliance with Federal, State, and Local laws.</li><li>Oversee automated time and attendance system, including time-off accruals for employees and temporary workers.</li><li>Process annual merit increases, promotional increases, commission checks, and special payroll runs under HR Director’s guidance.</li><li>Ensure payroll procedures, deductions, garnishments, and benefit deductions align with company policies and government regulations.</li><li>Collaborate with External Auditors for Annual Financial, 401k, and Worker’s Comp Audits.</li><li>Reconcile payroll-related GL accounts and make adjustments as needed.</li><li>Ensure timely payroll tax payments, compliance with laws, and work with third-party consultants.</li><li>Assist in evaluating and improving payroll operations, internal controls, and policies.</li><li>Supervise and develop direct reports, addressing escalated issues and promoting teamwork.</li><li>Administer 401k, 409A benefit plans, FSAs, and Transit Plans.</li><li>Maintain confidentiality when handling sensitive payroll matters with employees.</li><li>Prepare payroll estimates and reports for management, including regular rate calculations for non-exempt employees’ annual bonuses.</li><li>Monitor Leased Vehicle Program for accurate tax reporting.</li><li>Align with company objectives, quality systems, and regulatory standards to maintain a positive work environment.</li></ul>

Payroll Administrator Robert Half is in search for a Payroll/ HR Specialist! Are you an experienced Payroll detail oriented looking for a stable opportunity onsite in Concord? Our construction supply client is seeking a Payroll Specialist with a minimum of 3 years of experience to join their team. In this role, you will play a crucial part in ensuring accurate and efficient payroll processing, managing various accounting functions, and supporting onboarding/offboarding-related activities. Payroll Processing and Management: • Handle end-to-end payroll processing for approximately 200 nonunion employees in California and Washington State.• Manage payroll data entry, adjustments, and deductions accurately and on time.• Ensure compliance with relevant laws, regulations, and company policies.• Oversee post-to-GL procedures to maintain accurate financial records.• Manage 401(k) and cafeteria plan administration, including employee enrollments and plan compliance.• Coordinate annual benefits enrollment and communications to employees. HR and Compliance:• Facilitate drug testing processes and ensure compliance with related policies.• Process and manage LOA and Workers Compensation requests.• Maintain accurate and organized employee records.• Utilize ADP Workforce Now for payroll processing and reporting.• Ensure data accuracy within the ADP system.

Payroll Specialist We are offering contract to hire employment opportunity for a Payroll Specialist in Walnut Creek, California. This role is pivotal in our accounting department, focusing on processing Union and Certified payroll with a team. The Payroll Specialist will be responsible for handling union payroll, tracking and posting certified payroll, auditing both, and handling a variety of accounting functions. Responsibilities:• Administering union payroll and generating relevant reports• Tracking and posting of certified payroll• Handling multiple projects which can vary in number• Dealing with multiple unions across different states, primarily in California• Utilizing Excel for various tasks including pivot table functions• Auditing of payroll and accounting functions• Administering benefits and 401k - RRSP• Utilising payroll systems, with a preference for those familiar with LCP Tracker or DIR systems/portals• Working cooperatively within a team of five, including a Payroll Manager

Payroll Administrator PAYROLL ADMINSTRATOR PLEASE CONTACT CHRISTINA TRAN AT ROBERT HALF FOR MORE INFORMATION We are in search of a diligent Payroll Administrator to become a part of our team located in San Francisco. . As a Payroll Administrator, your role will be pivotal in coordinating the entire payroll cycle, maintaining precise electronic and paper payroll records, and resolving any payroll-related issues. Responsibilities-Process full cycle payroll for over 200 employees on ADP -Create schedules in ABI for union extra help, referrals and any non-seniority employees - Review and complete department WIP approvals in ABI-Manage, oversee and post calculations for employees on a bi-weekly period into ABI timekeeping system-Prepare and inputs vacation and PTO pay into timekeeping system -Prepare all checks and review for accuracy-Address & resolve employee’s payroll-related issues-Assist with any other payroll /accounting/scheduling related project as they may arise

Senior Payroll Manager We are offering a contract-to-hire employment opportunity in the healthcare industry, located in Redwood City, California for a Senior Payroll Manager. This role is integral to our team, overseeing the processing of payroll for both our U.S. and international employees, ensuring compliance with all relevant tax laws and regulations, and leading our payroll team. Responsibilities:• Oversee and manage the payroll processing for both domestic and international employees, ensuring efficiency and accuracy• Provide detail-oriented development for the payroll team• Ensure adherence to all federal, state, and local payroll regulations, including tax filings, wage laws, and reporting requirements• Administer the payroll system and work collaboratively with HR, Finance, and IT departments to streamline processes• Manage and maintain relationships with payroll vendors and service providers• Conduct analysis of payroll data, generate reports, and support audits and reconciliations• Implement improvements in processes to enhance efficiency, accuracy, and employee experience• Stay abreast with changes in payroll regulations and tax laws, proactively adjusting company policies as needed• Handle stock compensation matters• Oversee the implementation and optimization of payroll systems, including Workday Payroll and UKG Payroll

Payroll Supervisor/Manager/Director We are in the market for a Payroll Supervisor/Manager/Director to join our team in the financial services sector, located in Walnut Creek, California. The successful candidate will be tasked with handling customer applications, maintaining accurate records, and resolving customer inquiries. Additionally, the role involves monitoring customer accounts and taking appropriate action. Responsibilities• Supervise, manage, and direct payroll functions and processes• Ensure accurate and efficient processing of customer credit applications• Utilize ADP - Financial Services and ADP Workforce Now systems for payroll management• Handle ATS - Asynchronous Transfer Mode operations for efficient data transfer• Implement Ceridian and Crystal Reports for better payroll management• Oversee 401k - RRSP Administration to ensure proper benefits management• Use About Time software for efficient time tracking and management• Perform various accounting functions to maintain financial health of the organization• Conduct auditing to ensure compliance with financial regulations • Manage benefit functions to ensure employee satisfaction and retention.

Sr. Accountant We are in search of a senior accountant to assist our client located in San Francisco. In this role, you will be tasked with managing complex payroll issues and will also compile data for audits. This role offers the opportunity for a long-term contract employment. Responsibilities: • Support payroll-related reporting requests.• Ensure the accuracy and reconciliation of data across multiple financial systems, including Workday, ADP, and Oracle.• Handle the thorough reconciliation of payroll-owned GL accounts during the month-end close.• Oversee quarterly payroll data with payroll tax returns and GL for accurate reporting.• Research and resolve complex payroll issues at both the employee and organizational level.

Payroll Supervisor/Manager/Director Payroll Manager - Construction IndustryWe have an exciting onsite direct hire opportunity for a Payroll Manager with a Fremont-based construction client. This role is responsible for overseeing all aspects of payroll, including collaborating with external payroll partners to ensure timely and accurate payroll administration. Key Responsibilities:<ul><li>Administer all facets of payroll, ensuring accuracy and compliance.</li><li>Partner with external payroll providers for timely payroll processing.</li><li>Ensure proper handling of Union Construction payroll.</li></ul>Interested? Contact Gary Daum at Robert Half for more details. We look forward to connecting with you!

Staff Accountant We are offering a permanent employment opportunity for a Staff Accountant in Morgan Hill, California. As a part of our team, you will be responsible for handling a range of accounting tasks, including Accounts Payable (AP), Accounts Receivable (AR), bank reconciliations, and general ledger maintenance. This role will also involve maintaining accurate financial records and playing a key role in month-end close processes. Responsibilities: • Accurately process and manage Accounts Payable (AP) and Accounts Receivable (AR) • Conduct regular bank reconciliations to ensure financial accuracy • Maintain the general ledger, ensuring all entries are accurate and up-to-date • Prepare and post journal entries as needed • Assist with month-end close processes to ensure timely and accurate financial reporting • Utilize NetSuite, Oracle, QuickBooks, and SAP for various accounting tasks • Monitor customer accounts and take appropriate action as needed • Resolve customer inquiries related to financial matters in a timely and detail oriented manner.

Payroll Specialist We have partnered up with an organization in the San Jose area who has an immediate need for a Payroll Specialist to join their expanding team. This position is a full-time contract role with the opportunity to convert based on performance. What We're Expecting:<ul><li>Prepare and submit paper payroll checks for employees</li><li>Collect banking information for direct deposit setup and initiate deposits on paydays</li><li>Reconcile the general ledger regarding payroll transactions</li><li>Records changes affecting net wages such as exemptions, insurance coverage, and loan payments for each employee to update master payroll records</li><li>Address and resolve employee complaints relating to the payroll system</li><li>Prepare reports to relevant departments about payroll, company budget and expense</li><li>Have a knowledge of and keep current with the taxation of salaries, benefits, and other factors</li></ul>

Payroll Specialist We are offering a contract employment opportunity (3 months with possible extension) for a Payroll Specialist in the Health Science industry, situated in Brisbane, California. This role involves overseeing the payroll process, ensuring accuracy and efficiency, and collaborating with other departments. While roles are preferred to be hybrid with some onsite days, we are considering remote staff. Responsibilities• Oversee the processing of in-house payroll, ensuring compliance with relevant guidelines• Act as the primary contact for all payroll-related concerns, providing prompt and effective resolutions• Participate in new employee orientation to create a positive first impression• Conduct training sessions for managers and employees on the use of the ADP system and Time and Attendance matters• Generate periodic payroll and financial reports for management, accounting, and auditing purposes• Collaborate with ADP to resolve tax issues and set up accounts in new states• Assist with various audits including 401k, Workers’ Comp, Payroll, and general audits• Contribute to special projects and perform ad hoc analyses as required• Undertake additional duties as assigned to support the team.

Accountant One of our clients in the Castro Valley area is looking for an Accountant with Non-profit experience for a contract to permanent placement opportunity. ***Contact Ade Henderson via LinkedIn for immediate consideration*** Accounts Receivable (Grant-Focused):<ul><li>Accurately classify and record grant-related revenue and accounts receivable in accordance with organizational policies and GAAP principles.</li><li>Generate, track, and follow up on invoices related to grants to ensure timely payment and proper allocation of funds.</li><li>Monitor and resolve outstanding accounts receivable balances, ensuring alignment with grant agreements.</li><li>Maintain detailed records and prepare grant-related financial reports for internal use and external stakeholders.</li><li>Respond to inquiries from program managers and funders regarding receivables and grant funding activities.</li></ul>Payroll Processing:<ul><li>Ensure accurate processing of payroll and maintain compliance with applicable federal, state, and local laws.</li><li>Record and reconcile payroll transactions, including taxation, deductions, and allocations, to the general ledger.</li><li>Partner with HR to ensure payroll changes (e.g., new hires, terminations, benefits adjustments) are properly implemented.</li><li>Perform monthly reconciliations of payroll-related accounts and resolve discrepancies in a timely manner.</li></ul>Bank Reconciliation and Account Monitoring:<ul><li>Conduct regular bank reconciliations, ensuring accurate recording of all transactions.</li><li>Investigate and resolve discrepancies between bank statements and internal records.</li><li>Maintain financial data integrity, ensuring funds are accounted for accurately.</li></ul>

Finance & Operations Associate – Asset Management Firm **Please apply here and reach Jennifer Fukumae on LinkedIn for prompt consideration!** Job Posting: Finance & Operations Associate – Asset Management FirmEmployment Type: Full-TimeLocation: San Mateo; 5 days in officeSalary: $110-150k (DOE) + Bonus Competitive Salary, 401k Match, Medical, Vision, Dental, Short-Term Disability, Long-Term Disability, Life Insurance, Profit Sharing. We are partnering with a well-established asset management firm seeking a Finance & Operations Associate to support various financial and administrative functions. This role is ideal for a detail-oriented professional with experience in accounting, payroll, and financial operations. Key Responsibilities:<ul><li>Assist with accounts payable processes, ensuring timely and accurate payments.</li><li>Serve as a vendor liaison, coordinating with external partners and financial institutions.</li><li>Support payroll processing, benefits administration, and HSA plan management.</li><li>Assist with internship program onboarding and offboarding, including background checks.</li><li>Manage financial transactions, including wires and ACH transfers.</li><li>Assist with compensation and benefits administration, including annual statements and insurance renewals.</li><li>Provide accounting and tax support, including reviewing ledgers, preparing tax documents, and supporting quarterly and year-end closings.</li><li>Contribute to budgeting and forecasting efforts, as well as financial statement reviews.</li></ul>

Staff Accountant PLEASE CONTACT CHRISTINA TRAN AT ROBERT HALF FOR DETAILS 2 OPEN POSITIONS: PROJECT ACCOUNTANT & PROJECT ADMIN Well established and stable general contractor company with over 700 employees is seeking 2 Project Accountants to join their growing accounting team. This is an excellent opportunity with a family-oriented culture. POSITION SUMMARY A Project Accountant is responsible for managing the financial aspects of individual projects, including tracking costs, preparing project budgets, analyzing variances, generating financial reports, and ensuring positive cashflow through timely invoice submission, and collection of receivables. This position will provide critical financial data to guide project decision-making. ESSENTIAL FUNCTIONS/RESPONSIBILITIES -Manage all accounting related functions for multiple projects throughout the project’s lifecycle. -Review project contracts to identify and ensure adherence to all job requirements, including invoicing, payment terms, insurance, labor compliance, etc. -Process job documentation including change orders, insurance certificates, preliminary lien notices, warranties, and owner manuals. -Work closely with operations team to ensure accurate and timely submission of client invoices and collection of receivables. -Overseeing and entering accurate and timely job costs against budget, including payroll, material, subcontractor, and other miscellaneous expenses. -Correspond with vendors and subcontractors on issues including invoicing, issue resolutions, waiver collection, etc. -Foster and promote working relationships with suppliers and subcontractors. -Generate reports related to Accounts Payable, Accounts Receivable, Contract Status, Job Costs, etc. -Providing support during month, quarter, and year-end close. -Complete other related duties as assigned or as needed.

Sr. Accountant We are in the process of onboarding a Sr. Accountant to join our team based in South San Francisco, California. The role primarily involves reconcilations, month end close, processing financial transactions, and ensuring compliance with generally accepted accounting principles (GAAP). This role will also entail supporting the finance team in improving accounting procedures and internal controls. Responsibilities:• Ensure timely and accurate procedures for month-end, quarter-end, and year-end close for balance sheet and income statement accounts.• Prepare and maintain journal entries, account reconciliations, and analyses.• Support the finance team in enhancing existing accounting procedures and internal controls.• Contribute to the preparation of footnotes and schedules for external statutory filings.• Prepare audit schedules for quarter-end and year-end, as necessary.• Review contracts to determine and implement the proper accounting in accordance with US GAAP.• Identify and implement process improvements within the accounting department.• Support ad-hoc projects as required.• Apply GAAP and relevant internal accounting policies to transactions and document white papers to memorialize interpretations and conclusions.• Maintain accurate and up-to-date customer credit records.

Revenue Accountant We are offering an exciting opportunity for a Revenue Accountant based in Livermore, California. In this key role, you will be responsible for various accounting functions such as the calculation of customer rebates, the creation of journal entries, and the review of contractual obligations. You will also be tasked with ensuring compliance with GAAP and other related regulations. This role is crucial in monitoring customer accounts and maintaining accurate records. Responsibilities: • Ensure accurate calculation and accrual of customer rebates, affiliate rebate cost-sharing, intercompany commissions, and royalties. • Keep track and document revenue-related items in accordance with GAAP, including ASC 606, Sales Orders, Pricing, Costing Category, Systems Contracts, etc. • Maintain a rigorous review of contractual obligations to assess if they are structured in accordance with GAAP. • Conduct monthly creation of journal entries to accrue revenue, deferred revenue, and expenses for specific product lines. • Monitor and manage invoicing, payment, and documentation of rebates, intercompany commissions, and royalties. • Use accounting software systems, BlackLine, Cerner Technologies and ERP Solutions effectively to perform accounting functions. • Ensure maintenance of accurate customer credit records. • Regularly monitor customer accounts and take appropriate action when necessary. • Handle accounts receivable and accrual accounting tasks. • Carry out auditing and billing functions as required.

Sr. Accountant We are seeking a Sr. Accountant for our team in Oakland, California. This role is integral to our team's success as it involves handling customer applications, ensuring accurate records, and resolving inquiries. Additionally, the Sr. Accountant will monitor customer accounts and take necessary actions. Responsibilities: • Accurately and efficiently process customer credit applications • Keep customer credit records updated and precise • Handle customer inquiries and resolve them in a timely manner • Monitor customer accounts and take appropriate actions as needed • Leverage CPA and public accounting skills to enhance the financial operations • Utilize the Workday system for financial reporting and operations • Ensure compliance with accounting standards and regulations • Collaborate with the team to ensure smooth financial operations • Engage in continuous learning and development to stay abreast of accounting best practices • Contribute to the team's success by sharing knowledge and expertise in accounting.

Forensic Accountant The Forensic Accountant will focus on analyzing financial data to identify discrepancies, investigate fraud, support litigation cases, and assist in resolving financial disputes. The ideal candidate will have a strong understanding of accounting principles, exceptional analytical skills, and the ability to communicate findings effectively to financial and legal teams. This role requires a keen eye for detail and a strong ethical compass. Key Responsibilities:<ul><li>Conduct detailed forensic analyses of financial documents to identify irregularities, errors, or fraudulent activity.</li><li>Examine financial records, transactions, and data to uncover evidence of embezzlement, financial statement fraud, or other financial crimes.</li><li>Collaborate with legal teams and regulatory authorities to prepare financial evidence for legal proceedings.</li><li>Prepare structured reports detailing findings, including visual representations of complex financial data.</li><li>Perform data mining and use forensic accounting software to trace the flow of funds and reconstruct financial records when necessary.</li><li>Assist in quantifying losses for insurance claims, litigation cases, or dispute resolutions.</li><li>Testify as an expert witness in court proceedings if required, explaining forensic accounting findings in an understandable manner to non-financial audiences.</li><li>Assess internal controls and provide recommendations to strengthen processes and prevent future fraudulent activity.</li><li>Maintain confidentiality and handle sensitive information with the utmost professionalism and discretion.</li><li>Stay updated on financial reporting standards, fraud detection methodologies, and forensic investigation trends to enhance expertise.</li></ul>

Staff Accountant Robert Half is seeking a detail-oriented Staff Accountant to join our client in Hayward, CA. This role offers an exciting opportunity to contribute to a mission-driven nonprofit organization while ensuring financial accuracy, compliance, and efficiency. The ideal candidate will have experience in nonprofit accounting, proficiency in Tyler Munis or Eden software, and a strong understanding of financial reporting standards. Key Responsibilities:<ul><li>Prepare and maintain accurate financial records and reports in compliance with nonprofit accounting standards.</li><li>Reconcile accounts, process invoices, and manage accounts payable and receivable, ensuring timely and accurate transactions.</li><li>Assist with budget preparation, financial forecasting, and variance analysis to support informed decision-making.</li><li>Ensure compliance with nonprofit financial regulations and industry best practices.</li><li>Utilize Tyler Munis or Eden software to process transactions, maintain financial records, and generate reports.</li><li>Collaborate with internal departments to address financial inquiries and provide financial insights to leadership.</li><li>Assist with the preparation of financial statements, grant reporting, and audits.</li><li>Participate in special projects, process improvements, and system implementations as required.</li></ul> This role is a great opportunity for a motivated accounting professional who is looking to grow within a nonprofit environment while utilizing advanced financial systems.

Staff Accountant We are seeking a talented Staff Accountant who can start immediately for our client located in San Jose! This position is looking to convert from contract to full time, depending on performance. Summary of Responsibilities:<ul><li>Assist accounting with month end closing cycle, bank reconciliations and journal entries</li><li>Reconciling the company’s bank statements and bookkeeping ledgers</li><li>Provide reporting on projections, budgets, and board presentations</li><li>Preparing and reviewing financial documents, reports, and statements. </li><li>Charges expenses to accounts and cost centers by analyzing invoice/ expense reports; recording entries</li><li>Enter payables and maintain an up-to-date system</li><li>Prepare payroll including pay/commission/reimbursements, and payroll reports are filed accurately and on time </li></ul>

Staff Accountant We are offering a temp to hire opportunity for a Staff Accountant located in Walnut Creek, California. As a Staff Accountant, you will be primarily involved in handling corporate tax and fixed assets, maintaining the general ledger, and undertaking account reconciliation tasks. This is a hybrid position offering three remote days per week. Responsibilities: • Accurately process customer credit applications and maintain customer credit records.• Undertake data analysis from the Fixed Assets register into Excel, requiring proficiency in X & V look-ups, Sum ifs, etc.• Evaluate system data and tax data to ascertain the necessity for adjustments, and if required, perform the journal entry adjustments into the accounting software systems.• Ensure accurate tax filings and related journals, including income tax, in-pats tax, and fixed assets taxes.• Participate in the month-end reconciliations of income tax.• Prepare tax filings, ensuring compliance and correct booking.• Manage correspondence with government agencies.• Continuously maintain and update the general ledger.• Perform account reconciliation tasks and prepare journal entries.• Collaborate with the accounting team, showcasing an analytical mind and a keen attitude to learn and grow.

Membership Accounting Specialist We are offering a contract to permanent employment opportunity for an Accounting Specialist in the financial industry, located in Walnut Creek, California. This role will involve managing accounting functions, maintaining financial records, and utilizing various accounting software systems in a detail-oriented workplace setting. Responsibilities: • Execute accounting functions, including management of Accounts Payable (AP) and Accounts Receivable (AR). • Utilize Accounting Software Systems and Concur to manage and track financial transactions. • Conduct regular audits to ensure accuracy in financial data and adherence to financial regulations. • Oversee billing functions, ensuring accurate and timely invoicing. • Maintain comprehensive and accurate customer credit records. • Regularly monitor customer accounts and take appropriate actions based on their status. • Use Microsoft Excel for data analysis and financial reporting. • Ensure the correct entry of payables, receivables, and benefits in the ERP system. • Respond to customer inquiries, providing high-quality service