28 results for Customer Service Representative in Broomall, PA

Customer Service Representative Do you thrive on delivering exceptional experiences to customers? As a Customer Service Representative, you'll play a vital role in ensuring customer satisfaction, resolving inquiries, and supporting our mission of excellence. Robert Half is looking for enthusiastic, detail-oriented individuals who enjoy engaging with people and solving problems. Responsibilities:<ul><li>Interact with customers via phone, email, or live chat to address inquiries, concerns, and requests.</li><li>Provide accurate information about products and services, resolving issues efficiently while maintaining a professional demeanor.</li><li>Track and update customer profiles, orders, or service tickets through the company's CRM or other software tools.</li><li>Escalate unresolved queries to supervisors or the appropriate departments for timely resolution.</li><li>Collaborate with team members to improve customer care processes, providing feedback to help refine workflows.</li><li>Maintain a thorough understanding of company policies, services, and product offerings to better assist customers.</li><li>Consistently meet or exceed performance metrics, including response time, satisfaction ratings, and issue resolution rates.</li></ul>

Customer Service Representative Are you passionate about providing exceptional customer service and fluent in both English and Spanish? Do you thrive in a fast-paced environment and enjoy helping others? Robert Half is seeking a motivated and skilled Bilingual Customer Service Representative to join a local and growing team! This is a fantastic opportunity to showcase your problem-solving abilities, communication skills, and knowledge of service excellence while making a real difference in customers' lives. Key Responsibilities:<ul><li>Serve as the first point of contact for customers, effectively addressing inquiries, concerns, and requests in both English and Spanish.</li><li>Provide information regarding products, services, and policies through phone, email, or other communication channels.</li><li>Solve customer issues quickly and efficiently while maintaining a professional and friendly demeanor.</li><li>Assist customers with insurance billing procedures, ensuring accuracy and compliance with established protocols.</li><li>Accurately document customer interactions and resolutions in the organization's CRM systems.</li><li>Collaborate with internal departments to ensure customer needs are met seamlessly.</li><li>Support continuous improvement initiatives to enhance customer satisfaction and service quality.</li></ul>

Customer Service Representative Are you passionate about delivering exceptional customer experiences? Robert Half is looking for a dedicated and customer-focused individual to join a local and growing organization as a Customer Service Representative. In this role, you’ll be the voice of the organization, helping to solve customer challenges, answer questions, and create meaningful interactions every day. If you enjoy problem-solving, thrive in a fast-paced environment, and love finding ways to go the extra mile, we’d love to hear from you! Responsibilities:<ul><li>Assist customers with inquiries regarding products, services, billing, or account management via phone, email, live chat, and/or in person.</li><li>Resolve issues efficiently by identifying customer needs, troubleshooting concerns, and providing thoughtful solutions.</li><li> Accurately maintain and update customer records, ensuring all information is documented and actionable in a timely manner.</li><li>Work closely with internal teams, including sales and technical support, to address complex customer concerns and escalate issues when necessary.</li><li>Go beyond solving problems—proactively offer solutions and insights to enhance the overall customer experience.</li></ul>

Customer Service Representative We are in search of a Customer Service Representative to be located in Plymouth Meeting, Pennsylvania. The role is a contract to permanent employment opportunity, primarily based on-site. The role is based in the industry and will involve managing customer inquiries, maintaining accurate customer records, and processing customer applications. Responsibilities:• Managing outbound calls and dispatch activities efficiently• Accurately processing customer credit applications• Maintaining and updating customer credit records accurately• Utilizing CRM and IBM AS/400 for various tasks related to customer service and dispatch• Effectively using computer programs and management systems• Employing the 'About Time' software for appropriate tasks• Answering inbound calls and addressing queries promptly

Customer Service Representative We are in search of a Customer Service Representative to join our team based in Vineland, New Jersey. This role provides an opportunity to be part of the customer service function in the industry. The employment offers a long-term contract opportunity. Responsibilities:• Efficiently handle customer inquiries regarding orders, product shipments, and complaints.• Ensure effective and long-term resolution of customer issues.• Communicate courteously, politely, and professionally with customers on a daily basis.• Regularly process reports for the management team for sales analysis.• Enter and confirm customer orders accurately and efficiently.• Maintain customer service standards by answering inbound calls and handling both inbound and outbound calls.• Exhibit proficiency in using Microsoft Word and Microsoft Excel.• Manage email correspondence effectively.• Schedule appointments as required.• Maintain accurate customer records and monitor customer accounts

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative based in New Holland, Pennsylvania. In this role, you will be expected to handle inbound calls, provide exceptional customer service, and perform data entry tasks in a call center environment. Responsibilities • Addressing and resolving customer inquiries and complaints• Handling inbound calls effectively• Maintaining and updating customer records accurately• Conducting data entry tasks and maintaining customer information• Escalating calls to next tier of support as needed• Using database software to track, record, and report customer interactions• Ensuring all email correspondence with customers are handled professionally• Regularly monitoring customer accounts and taking necessary actions

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative. This role involves a blend of customer service and data entry tasks within a call center environment. Responsibilities: • Managing inbound calls from customers and providing excellent customer service.• Handling customer inquiries and resolving them in a timely manner.• Accurately processing customer credit applications.• Maintaining precise customer credit records.• Monitoring customer accounts and initiating appropriate actions.• Conducting data entry tasks and maintaining customer databases.• Managing email correspondence with customers.• Balancing both inbound and outbound calls efficiently.• Utilizing Microsoft Word and Excel for various tasks.

Customer Service Representative Are you passionate about making a difference in the healthcare industry? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? Robert Half is seeking a dedicated and professional Customer Service Representative to join a thriving organization. This is a great opportunity for someone looking to contribute to impactful patient care and enhance the overall healthcare experience. Key Responsibilities:<ul><li>Respond promptly to patient, provider, and payer inquiries via phone, email, or chat, ensuring resolution in a courteous and efficient manner.</li><li>Assist with scheduling appointments, verifying insurance, and explaining healthcare procedures or policies.</li><li>Maintain accurate records of interactions in the healthcare organization's system while ensuring compliance with all applicable HIPAA regulations.</li><li>Collaborate with medical teams to address patient concerns and escalate complex issues when necessary.</li><li>Educate patients about services and assist with payment processing or billing queries.</li><li>Ensure all communications maintain sensitivity and confidentiality related to patient information.</li></ul>

Account Representative Are you a results-driven professional with a passion for building meaningful relationships and delivering exceptional service to clients in the health care industry? Robert Half is seeking a dynamic Account Representative to join a local health care team. In this role, you will connect with health care professionals and organizations, providing tailored solutions that support their evolving needs. Key Responsibilities:<ul><li>Cultivate and maintain positive relationships with existing and potential health care clients, including providers, clinics, hospitals, and other industry stakeholders.</li><li>Serve as the primary point of contact for your assigned accounts, addressing client questions, resolving issues, and ensuring overall satisfaction.</li><li>Proactively identify new growth opportunities within the health care sector, promote our services, and expand the client base.</li><li>Achieve or exceed designated sales quotas by offering solutions tailored to client needs, negotiating contracts, and closing deals.</li><li>Stay up-to-date on industry trends, regulations, and competitive offerings to continuously position the company as a valued partner in the health care space.</li><li>Partner with internal teams, including marketing and operations, to ensure seamless client onboarding and service delivery.</li></ul>

Collections Representative Robert Half is offering a career building opportunity for a Collections Representative in the Healthcare/NHS industry, located in Philadelphia, Pennsylvania. As a Collections Representative, you will work on ensuring the correct and timely reimbursement from third-party payors for services provided. Get your career moving in the right direction and click the apply button today! As a Collections Representative your responsibilities will include:• Manage and resolve accounts in compliance with contracts and agreements, which includes the review, analysis, and identification of possible barriers to correct and timely claim submission and processing.• Maintain communication with insurance companies and third parties via telephone, letter, fax, or email as necessary and document all actions taken to resolve accounts.• Review and manage credit balances, submit requests for refunds in accordance with policies or initiate off-sets/retractions of incorrectly paid services when possible.• Investigate and submit for approval write off allowances and/or adjustments that have reasonable justification in accordance with contracts and policies.• Handle insurance explanations of benefits that require other activities or reconciliation.• Ensure that all claim submissions, appeals, and requested information is provided within the required timeframe to avoid filing issues and processing delays.• Assist with special projects, audits, and reconciliation as necessary.• Comply with all internal procedures and policies while maintaining a high level of customer service.• Utilize Microsoft Excel and other analytics tools for data handling and review.• Transfer accounts when necessary and only after confirming updated registration or eligibility.

Dispatch and Billing Coordinator Are you a proactive and detail-oriented professional with a passion for driving operational excellence? Robert Half is searching for a highly organized Operations Specialist to join a local and dynamic team. In this role, you’ll play a key part in ensuring the seamless execution of operational processes, providing vital support to cross-functional teams, and contributing to the overall success of the organization. If you thrive in a fast-paced environment, enjoy solving challenges, and are committed to delivering outstanding results, we want to hear from you! Responsibilities:<ul><li>Serve as the primary point of contact for service technicians, offering dispatch assistance and facilitating optimal routing of service calls.</li><li>Support the scheduling of service appointments to maximize technician efficiency and enhance customer satisfaction.</li><li>Maintain clear and effective communication with technicians, addressing inquiries and providing timely updates as needed.</li><li>Answer incoming calls, addressing customer inquiries and concerns with a professional and prompt approach, reflecting strong communication skills.</li><li>Step in during Customer Service Representative (CSR) absences, covering core duties to ensure seamless operations and consistent service.</li><li>Conduct thorough reviews and audits of service invoices to confirm accuracy in service details, labor, and pricing.</li><li>Ensure that invoiced charges correspond to the services provided, working to resolve any discrepancies with appropriate stakeholders.</li><li>Provide flexible, ad hoc support to address evolving business needs, including assisting with tasks across multiple departments.</li><li>Foster a collaborative, team-oriented culture by serving as a dependable resource for cross-functional initiatives.</li></ul>

Customer Support Specialist Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Fulfill customer inquiries· Account Management· Troubleshoot software/hardware issues· Build strong customer relationships· Review and analyze customer feedback· Execute remote desktop sessions for troubleshooting· Maintain customer accounts· Document hardware issues· Troubleshoot data performance inquiries· Complete the RMA process

HR Shared Services Representative We are in search of an HR Shared Services Representative to join our team located in READING, Pennsylvania. This position plays a crucial role in delivering efficient, high-quality support for human resources functions within an organization. This professional typically works within a shared services environment, providing centralized support to employees, managers, and HR teams. Below is a detailed description of the role: Responsibilities:<ul><li>Act as the first point of contact for employee inquiries, handling questions related to HR policies, procedures, benefits, payroll, and systems.</li><li>Provide accurate and timely resolution to concerns, escalating complex cases to appropriate HR specialists when necessary.</li><li>Execute administrative activities such as onboarding, offboarding, benefits enrollment, and maintaining employee records in HR systems.</li><li>Process and verify changes, including promotions, transfers, and terminations, ensuring compliance with organizational procedures and legal requirements.</li><li>Manage HR technology tools such as Human Resources Information Systems (HRIS), ticketing systems, and self-service portals.</li><li>Ensure data accuracy by entering updates and auditing records in line with company standards.</li><li>Provide guidance to employees regarding company policies and processes, ensuring alignment with organizational values.</li><li>Support compliance efforts by managing documentation and responding to compliance-related inquiries</li></ul>

Collections Specialist Are you an experienced Collections Specialist ready to bring your expertise to a dynamic and reputable HVAC company in Wilmington, DE? We’re looking for a results-driven professional to join our team and play a pivotal role in maintaining financial health while providing exceptional service to our clients. Why Work With Us?<ul><li>Reputable Organization: Be part of a trusted name in the HVAC industry, recognized for quality and excellence.</li><li>Career Growth: Opportunity to transition to a permanent role, with room for advancement.</li><li>Team Environment: Join a supportive team that values collaboration and innovation.</li></ul>Key Responsibilities:<ul><li>Manage and monitor accounts receivable to ensure timely collections.</li><li>Communicate with customers to resolve payment discrepancies and secure outstanding payments.</li><li>Collaborate with internal teams to address and resolve account issues.</li><li>Prepare and maintain detailed records of collection activities.</li><li>Provide exceptional customer service while balancing firm but professional collections practices.</li></ul>What We’re Looking For:<ul><li>Experience: 2+ years in collections or accounts receivable, preferably in a service-based industry.</li><li>Skills: Strong negotiation, communication, and problem-solving skills.</li><li>Tech-Savvy: Proficiency in accounting software and Microsoft Office Suite.</li><li>Team Player: Ability to work well independently and collaboratively.</li><li>Detail-Oriented: Keen attention to detail and ability to manage multiple priorities.</li></ul>Ready to make an impact?Apply now to become part of a company that values integrity, innovation, and excellence in every aspect of its business!

Legal Billing Associate Ready to join a trailblazing company that's redefining the industry? Robert Half is seeking a dynamic full-time Legal Billing Associate to become an integral part of their client's team. In this pivotal role, you'll take charge of crafting, fine-tuning, and sending out top-notch monthly invoices—optimized for submission to cutting-edge client electronic billing platforms. If you're looking for not only competitive pay and benefits but also a clear path to professional growth, this opportunity is your next big move. Responsibilities:<ul><li>Ensure the accurate and efficient processing of client bills, with a focus on immigration case billing</li><li>Manage electronic submissions of client invoices and accruals via various e-billing platforms, ensuring all actions align with immigration billing requirements</li><li>Serve as a point of contact for accounting and billing questions, specializing in inquiries related to immigration billing</li><li>Review, edit, and approve pre-bills in response to requests from attorneys and secretaries, primarily for immigration-related cases</li><li>Handle and process a high volume of complex bills, particularly those related to immigration</li><li>Review and verify the accuracy of billing and supporting documentation, ensuring adherence to immigration laws and regulations</li><li>Undertake special projects and generate ad hoc reports as requested by the manager</li><li>Provide outstanding client service, meet high quality standards for services, and exceed client expectations, particularly in relation to immigration cases</li></ul>

Sales Support Specialist We are seeking a Sales Support Specialist to join our client's team in the Cranbury, New Jersey area. As a Sales Support Specialist, your role will revolve around providing efficient and accurate support to our sales team and liaising with suppliers and brokers. Responsibilities:• Ensure accurate and efficient communication with suppliers and brokers via WhatsApp• Conduct detailed spreadsheet reporting to ensure all data is up-to-date and accurate• Create and manage purchase orders, inputting all relevant data into our spreadsheet system• Utilize Excel and WhatsApp systems to perform tasks and maintain records• Provide comprehensive support to the sales team, assisting with any inquiries and issues • Implement and manage a detailed and effective customer credit processing system• Maintain and monitor customer accounts, taking appropriate action when required• Ensure the maintenance of accurate customer credit records.

Collections Specialist Our client in Elverson, PA, is seeking a skilled and detail-oriented Collections Specialist to join their team. As a key member of the finance department, you’ll play a crucial role in managing receivables, maintaining client relationships, and ensuring outstanding balances are resolved in a timely and detail oriented manner. Key Responsibilities: Contact clients to collect outstanding payments via phone, email, or written correspondence. Review and reconcile customer accounts to ensure accuracy. Investigate and resolve billing discrepancies or disputes. Maintain detailed records of all communication and collection activities. Collaborate with internal teams to resolve account issues and provide excellent customer service. Generate aging reports and provide weekly status updates to management. Ensure compliance with company standards, policies, and relevant regulations. If interested please send resume over to Marcella Misnik marcella.misnik@roberthalf com

Bankruptcy Associate Attorney We are offering an exciting opportunity for a Bankruptcy Associate Attorney in Wilmington, Delaware. As part of our team, the successful candidate will be actively involved in handling various legal issues, conducting comprehensive legal research, and developing defense strategies. The role involves extensive interaction with clients, court officials, and other legal representatives, and you will be expected to uphold our established office procedures in all communications. The firm offers a collaborative, team-oriented environment where attorneys gain significant experience while working alongside experienced mentors. This role provides autonomy, opportunities for professional development, and meaningful client interaction.

Chief Accounting Officer We are providing an exciting opportunity in the Real Estate Property/Facilities Management industry, specifically for the role of a Chief Accounting Officer. This role is based in the HORSHAM, Pennsylvania area. As a Chief Accounting Officer, you will be entrusted with the responsibility of managing all financial reporting, setting and maintaining accounting standards, leading a sizable team, and providing ongoing accounting support to the senior management team. Responsibilities:• Lead and manage a team of professionals, focusing on accounting functions• Implement new accounting pronouncements and developments as per the organization's requirements• Establish, maintain and improve policies and procedures to ensure accurate and timely preparation of financial information• Oversee the preparation of financial reports on a monthly, quarterly, and annual basis• Provide comprehensive accounting support to the senior management team• Play a pivotal role in the accounting for capital transactions• Ensure accurate auditing and budget processes are in place• Oversee tax accounting to ensure compliance with relevant laws and regulations• Utilize your knowledge of Commercial Real Estate and Corporate Real Estate for the benefit of the organization• Ensure clear and effective communication both written and oral, with internal and external users of financial information.

Executive Assistant We are seeking a dedicated Executive Assistant to join our team in the non-profit sector located in Philadelphia, Pennsylvania. As an Executive Assistant in this role, you will provide essential support to our executive team, ensuring efficient operations and effective communication. This role offers a contract to permanent employment opportunity and requires a high level of engagement with various stakeholders both within and outside the organization. What you get to do every single day:• Manage executive calendars, schedule appointments, and organize meetings, act as a representative of the department to both internal and external clients.• Handle the processing and management of invoices, receipts, and documents related to expense reports.• Supervise correspondence, scheduling, and documentation for Board committee meetings.• Serve as a dependable point of contact for internal and external stakeholders.• Perform general administrative tasks such as managing department mail, preparing expense and credit reports, and organizing travel arrangements.• Organize operational aspects for executive-level meetings, programs, events, or conferences, including arranging facilities, coordinating speakers, and managing event budgets.• Keep and update departmental contacts and other data in the CRM platform.• Use the Salesforce CRM platform to support department efforts, such as updating information, generating reports, and drafting basic documents.• Assist in scheduling interviews as needed.• Attend monthly administration meetings.• Provide support for special projects and events as necessary, including department-wide and smaller group events.• Provide administrative and clerical support for other company-wide initiatives as directed.

Collections Specialist Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you! What you get to do daily· Manage credit and collection functions· Prepare customer invoices electronically· Monitor aging AR balances· Analyze, and review customer credit worthiness· Identify delinquent accounts· Ensure proper documents and agreements are on file· Perform payment reconciliations· Investigate and resolve discrepancies· Develop and schedule payment plans

Chief Operating Officer Robert Half is looking for an ambitious Chief Operating Officer to join a well-respected company. The Chief Operating Officer will manage day-to-day operations, prioritizing efficiency, operational excellence, and strategic growth. Collaborating closely with the CEO and executive leadership team, the COO will aim to boost productivity, maintain adherence to regulatory standards, and deploy innovative approaches in cargo handling, warehousing, and port logistics. The ideal candidate should demonstrate extensive knowledge in port and terminal operations, supply chain management, and global logistics. Responsibilities:<ul><li>Spearhead the development and implementation of strategies to refine operational performance and supply chain processes</li><li>Foster and sustain relationships with key stakeholders such as shipping lines, port authorities, and government agencies</li><li>Promote the adoption of new technologies and drive process improvements to modernize operations and cargo management systems</li><li>Collaborate with the finance team to manage budgets effectively, reduce costs, and increase profitability</li><li>Oversee daily operations while ensuring compliance with international trade regulations, environmental policies, and port authority guidelines</li><li>Establish, monitor, and report on key performance indicators to track service levels and overall business performance </li><li>Lead and mentor operational teams, promoting a culture of high performance and prioritizing workforce safety and development</li></ul>

Admissions Specialist A growing company in Warminster is seeking a Claims Adjuster for a long term engagement. This position is 100% on site and will begin immediately. The primary responsibility of this position is the investigation, evaluation, and settlement (through denial, compromise, or payment) of claims arising from physical damage to vehicles, customer property (including higher and more complex cases), and third-party claims involving medium-to-high exposure bodily injury. The role involves reviewing and negotiating service rates, and handling claims. Success in this role requires experience in claims management, as well as a strong commitment to maintaining the integrity of proprietary information. Key Responsibilities: Investigation, Evaluation, and Resolution: Investigate, analyze, and resolve claims related to vehicle damage, customer property, and medium-to-high exposure third-party bodily injury. Assess claim value and liability to recommend settlements through denial, compromise, or payment. Ensure timely and accurate investigations, leveraging advanced techniques and knowledge of the insurance process. Apply specialized knowledge and techniques for understanding risks, insurance products, and claims investigation processes. Collaborate with other departments and stakeholders to understand risks under management and manage products offered. Handle complex and high-stakes claims requiring sound judgment and thorough analysis. Stakeholder Interaction:Communicate effectively with claimants, legal representatives, and stakeholders to manage expectations and maintain professionalism. Address and resolve disputes or escalated issues on complex claims with diplomacy and tact. Explain policy details, coverage limitations, and claim decision rationale clearly and accurately. Confidentiality and Compliance: Ensure the integrity and security of proprietary information throughout claims handling. Adhere to all regulatory and company policies governing the claims process. Proficient in using claims management software and tools to process and document cases. Strong mathematical aptitude for calculating damages and analyzing cost implications. Interpersonal Skills: Excellent communication skills for interacting with claimants, stakeholders, and team members in a clear and professional manner. Strong negotiation skills for settling claims and managing external vendors or partners. Educational Background: For immediate consideration please call the Trevose office of Robert Half at 215-244-1870, or email your resume to us at Kirk.Forchetti@RobertHalf com. Thank you

Estate Planning Attorney We are in search of an Associate Attorney to join our client's legal team as a full-time, direct hire lawyer located in Cinnaminson, New Jersey. As an Associate, you will be heavily involved in representing clients in legal proceedings, managing Elder Law and Estate Planning cases, and leading a team. Responsibilities: • Act as a representative for clients in Chancery Division and Law Division in New Jersey and Register of Wills and Orphan's Court in Pennsylvania• Draft and prepare various legal documents including Wills, Estates, Power of Attorney, Living Wills, Trust, and Guardianship pleadings• Ensure adherence to all relevant legal standards and regulations in the practice of Elder Law and Estate Planning• Oversee administrative and management functions related to legal practice to ensure smooth operations and client satisfaction• Provide advice to clients on business and legal transactions• Take charge of negotiations for settlements in legal disputes• Lead and manage a team consisting of a paralegal and support staff regarding a client's legal needs• Maintain a hybrid work schedule as an option• Conduct in-person consultations with clients.

A/R Collections Specialist Global, manufacturer seeks a sharp, AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed. How you will make an impact· Create and maintain credit history records· Assist with administrative activities· Document daily collection activity· Complete collection effort calls· Identify delinquent accounts· Draft collection letters· Perform payment reconciliations· Assist with client credit inquiries· Apply daily cash receipts· Ad hoc projects