<p>Our client, a global technology organization in the software development space, is seeking an experienced Corporate Trade Senior Manager to lead import and export compliance activities across the Americas. This is a highly visible role within a corporate headquarters environment, partnering closely with cross-functional leaders and senior executives.</p><p><br></p><p>This opportunity is ideal for professionals coming from Big 4 Indirect Tax, trade consulting, legal trade counsel, or select audit backgrounds with export compliance experience. The hiring manager has a Big 4 background and is open to strong consulting-to-industry transitions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage import/export compliance programs across the Americas region</li><li>Ensure compliance with U.S. and international export, customs, and sanctions regulations</li><li>Serve as subject matter expert for export classification (CCL, USML), jurisdiction determination, and licensing</li><li>Support global trade compliance initiatives and internal policy alignment</li><li>Analyze import/export data to identify duty mitigation and savings opportunities</li><li>Partner with Supply Chain, Logistics, Tax, Finance, Legal, and site teams</li><li>Support trade compliance audits and internal assessments</li><li>Oversee trade compliance systems and support system enhancements and adoption</li><li>Develop and maintain trade compliance processes, procedures, and documentation</li><li>Deliver training to cross-functional teams on trade and export compliance requirements</li><li>Provide trade compliance support for M& A and due diligence activities</li></ul><p><br></p>
We are looking for a proactive and detail-oriented Office Manager to oversee daily administrative operations and support the broader team. Based in Boston, Massachusetts, this role is ideal for someone who excels in organization, communication, and multitasking. You will play a pivotal role in ensuring the office runs smoothly while serving as a key liaison for staff and external vendors.<br><br>Responsibilities:<br>• Manage daily office operations, including maintaining a clean and organized workspace.<br>• Coordinate and monitor office supplies and vendor relationships to ensure timely deliveries and cost-effective solutions.<br>• Provide administrative support to executives, including calendar management and light executive assistant duties.<br>• Assist in planning and executing company social events and staff gatherings.<br>• Oversee reception duties, such as greeting visitors and managing incoming calls.<br>• Maintain office aesthetics by ensuring common areas are well-kept and presentable.<br>• Support remote teams with administrative needs and occasional travel to other locations.<br>• Utilize Microsoft Office Suite to create documents, presentations, and spreadsheets as needed.<br>• Act as the primary point of contact for operational inquiries and troubleshooting.<br>• Foster a collaborative and detail-oriented office environment that reflects the company’s values.
<p>My client, an excellent boutique PE Firm is hiring for a Corporate Accounting Manager to join their team. The Corporate Accounting Manager will report directly to the CFO and handle all things corporate accounting related in addition to assisting the Partners out with some family office type duties. Compensation for this position is $125-145K + around $30K Bonus. This company has been growing very nicely over the past 10 years, the founders all have excellent backgrounds from well-known companies, they offer a hybrid working arrangement, nice benefits, a great work life balance and people like working here!</p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthalf ASAP. Thank you.</p>
We are looking for a dedicated Office Manager to join our team on a contract basis in Boston, Massachusetts. In this role, you will oversee front desk operations, administrative duties, and office safety initiatives, ensuring a seamless and well-organized environment for staff and visitors. This position requires strong organizational skills, attention to detail, and the ability to support a variety of office functions efficiently.<br><br>Responsibilities:<br>• Greet visitors and staff, fostering a welcoming atmosphere while monitoring the front entrance.<br>• Maintain the cleanliness and organization of communal spaces, conference rooms, and supply areas.<br>• Manage incoming and outgoing mail, packages, and deliveries, ensuring timely distribution.<br>• Schedule meetings, coordinate catering, and assist with event planning as needed.<br>• Provide administrative support for employee orientation and related onboarding activities.<br>• Track office inventory and oversee the loaner equipment program.<br>• Collaborate with the Office Manager to analyze office metrics and purchasing trends.<br>• Assist with resolving office equipment issues, including troubleshooting conference room AV systems.<br>• Support corporate policies related to office safety by maintaining filing systems and assisting with inspections.<br>• Act as a resource for health and safety practices, including distributing personal protective equipment.
<p><em>Private Equity, Tax Manager</em></p><p><em>Boston, Hybrid.</em></p><p><em>Comp to $175k base plus bonus. Plus amazing benefits.</em></p><p><br></p><p>*NOTE: The potential to a post-tax season start date exists!!</p><p><br></p><p>Our client is an established and very successful PE firm in the Boston Area. They are creating a Tax Manager role to help support the continued growth in fundraising and their execution strategy. Great history of challenging and developing their people. Excellent work/life allows for the perfect balance for you.</p><p><br></p><p>The role will look to provide some immediate positive impact to the business and fund reporting and compliance. Great chance to work within a small, elite tax group. You'll have multiple mentors above and around you, while also helping a couple junior staff showing tons of promise.</p><p><br></p><p>Some basics on the job:</p><ul><li>Manage and review the preparation of tax workpapers, tax returns, and tax estimates for funds and partnership entities, focusing on alternative investments and partnership tax compliance.</li><li>Coordinate and oversee outsourced CPA teams, ensuring accurate tax filings, distribution support, and maintaining partner information for K-1 reporting and withholding calculations.</li><li>Analyze legal documents and respond to investor and partner inquiries regarding tax reporting, while tracking projects and collecting documentation to support compliance.</li></ul><p><br></p>
<p>We are looking for a highly organized Admin Services Coordinator to provide essential administrative support to our team in Boston, Massachusetts. This role requires a proactive individual who thrives in a fast-paced environment and can efficiently manage calendars, coordinate meetings, and handle reporting tasks. This is a long-term contract position with opportunities for extension.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule meetings, appointments, and events while maintaining accurate team calendars.</p><p>• Prepare, review, and submit expense reports, ensuring compliance with company policies and tracking reimbursements.</p><p>• Manage office supply inventory, placing orders as needed and organizing digital and physical filing systems.</p><p>• Archive and maintain documents for easy accessibility and proper record-keeping.</p><p>• Provide general administrative support, including handling ad hoc tasks as required by the team.</p><p>• Utilize Microsoft Office tools, such as Word, Excel, and Outlook, to complete daily tasks efficiently.</p><p>• Assist in resolving customer inquiries and complaints with attention to detail and courtesy.</p><p>• Ensure compliance with organizational policies in all administrative processes.</p><p>• Collaborate with C-suite executives to manage scheduling and administrative needs.</p>
We are looking for a dedicated Patient Care Coordinator to join our team on a contract basis in Dorchester, Massachusetts. In this role, you will play a key part in ensuring patients receive exceptional care by managing schedules, maintaining records, and providing assistance throughout their healthcare journey. This position requires excellent organizational skills, attention to detail, and a strong focus on patient satisfaction.<br><br>Responsibilities:<br>• Coordinate patient appointments and ensure timely scheduling to meet healthcare needs.<br>• Maintain accurate and up-to-date medical records, ensuring compliance with privacy regulations.<br>• Assist patients with inquiries and provide guidance to navigate their care processes.<br>• Verify patient information and check them in upon arrival for appointments.<br>• Monitor schedules to prevent conflicts and optimize clinic efficiency.<br>• Communicate effectively with healthcare providers and staff to ensure seamless patient care.<br>• Address patient concerns promptly and escalate issues as necessary.<br>• Support administrative tasks related to patient care coordination.<br>• Ensure high standards of professionalism and confidentiality in all interactions.<br>• Collaborate with team members to improve patient satisfaction and clinic operations.
<p><strong>Office Manager – Framingham, MA</strong></p><p>Our client is seeking a highly organized and proactive Office Manager to support daily operations and partner closely with ownership. This role will oversee administrative functions, assist with project coordination and invoicing, support customer and employee relations, and help keep multiple projects running smoothly. The Office Manager will also assist with scheduling, email management, light accounting tasks in QuickBooks, and provide operational support across the business.</p><p>This position offers on-the-job training in social media and marketing, including maintaining the company’s brand voice and assisting with outreach efforts. The ideal candidate thrives in a fast-paced environment, has strong communication and organizational skills, is comfortable with Microsoft Office and basic Excel, and brings a mix of administrative experience with an understanding of billing, budgeting, and office operations. Prior industry experience is a plus but not required.</p><p><br></p><p><strong>Immediate consideration please call Allison Brown at 508.205.2121</strong></p>
<p>Robert Half is working with a respected client in the Greater Burlington area seeking a Warehouse Manager to join its team. This is a permanent role, overseeing a team of around 6-8 Warehouse Associates, in a fast-paced and high-volume environment. This particular Warehouse Manager role involves overseeing the receiving, picking, packing and shipping of a large quantity of product, so someone familiar with a high quantity of SKU's in their prior work experience is important. The selected candidate must also have a track record for process improvement and an aptitude for effectively optimizing warehouse space and overall operations.</p><p><br></p><p>The selected candidate should have at least 7 years of experience, with staff management experience too. Working knowledge of OSHA standards is required. Familiarity with ISO 9001 standards is preferred.</p><p><br></p><p>For the right experience our client is offering a base salary around $100K + competitive bonus. The benefits package is competitive too.</p><p><br></p><p>If interested and qualified send your resume to Bill.Nichols@roberthalf, or apply to this listing ASAP. Thanks!</p>
We are looking for an experienced Project Manager/Sr. Consultant to oversee the planning and execution of key infrastructure and software development projects. This role requires a strong background in Agile and Scrum methodologies and the ability to lead cross-functional teams effectively. As this is a long-term contract position, you will play a critical role in ensuring project success by managing timelines, budgets, and deliverables.<br><br>Responsibilities:<br>• Lead the planning, coordination, and execution of infrastructure and software development projects to meet defined objectives.<br>• Apply Agile and Scrum methodologies to manage project workflows, sprints, and team collaboration.<br>• Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and demos.<br>• Identify and mitigate project risks while managing dependencies and resource allocations.<br>• Provide regular updates on project progress, milestones, and deliverables to stakeholders.<br>• Resolve challenges and obstacles promptly to ensure on-time delivery.<br>• Collaborate with teams to improve processes and ensure alignment with organizational goals.<br>• Utilize tools such as Microsoft Office 365 and Atlassian Jira to track and manage project activities.
<p>Senior Manager, SEO with 10+ years of experience needed for a full-time, hybrid position in Boston. MUST be a player-coach who is comfortable with both strategy and execution. MUST have experience with AEO and LLMs (non-negotiable). Only local candidates who can work hybrid in Boston will be considered. Salary is 150-160K.</p><p><br></p><p>***Please note that this is the same position we were working on in the fall but the client is now open to fully remote candidates as long as they're able to work east coast hours.***</p><p><br></p><p>We are seeking an experienced and visionary Senior Manager, SEO/AEO/LLM to redefine and drive our organic search strategy into the future. This role goes beyond traditional SEO practices, requiring a leader who understands the evolution of search through user experience, Generative AI, Answer Engine Optimization (AEO), and large language models (LLMs). You will develop and execute a "Search Everywhere" strategy to enhance visibility, increase organic traffic, and attract high-value, converting users. This role will be instrumental in incorporating these practices into product and business development to meet the needs of our diverse audience.</p><p><br></p><p>This is an exciting opportunity for a forward-thinking individual who is eager to lead in a rapidly evolving digital landscape, driving innovation and growth through cutting-edge search strategies.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Define and lead the strategy for SEO, AEO, and LLMs, ensuring alignment with overall business and product goals.</li><li><strong>Roadmap Execution:</strong> Develop and implement the SEO/AEO/LLM roadmap, prioritizing performance-based initiatives and driving authoritative content at scale.</li><li><strong>Data Analysis:</strong> Conduct technical and content audits, analyze audience behavior, and build actionable strategies. Partner with analytics to structure tests, monitor performance, and measure the impact of initiatives.</li><li><strong>Cross-Functional Collaboration:</strong> Work with internal teams and external partners—including content, paid media, product, engineering, and vendors—to bring strategies to life. Incorporate EEAT principles with structured data, content workflows, and technical enhancements.</li><li><strong>Discoverability:</strong> Collaborate with product teams to enhance discoverability through programmatic pages, content hubs, off-site mentions, and interactive tools like widgets and quizzes.</li><li><strong>Ecosystem Management:</strong> Continuously assess and update tools and systems to ensure the tech stack remains efficient and cutting-edge.</li><li><strong>Innovation:</strong> Research emerging trends in search and AI technologies to refine strategies and implement innovative best practices.</li><li><strong>Expert Consultation:</strong> Provide leadership and expertise on SEO, AEO, and LLM for internal teams and clients, offering actionable insights, reporting, and guidance.</li></ul>
<p>Robert Half’s marketing & creative client is looking for a Marketing Program Manager for a 6 – 12+ month contract in Boston. This is a hybrid, 40 hour-per-week opportunity; candidates must be willing to work onsite in Boston 2 days per week (other office locations include Raleigh, NC and Nashville, TN). The Marketing Programs Manager will oversee campaign strategy and activation, driving brand growth, generating leads, and boosting sales opportunities</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and execute integrated marketing campaigns for business, product, and channel priorities</li><li>Own campaign calendar, content needs, automation workflows, and event support</li><li>Build demand and lead nurturing programs to move prospects through the funnel</li><li>Collaborate with internal teams and external agencies for campaign delivery</li><li>Manage project timelines and creative resources for high-quality execution</li><li>Monitor campaign KPIs and optimize tactics for ROI</li><li>Manage budgets and align spend with performance goals</li><li>Report on program results and insights to refine future campaigns</li></ul>
<p>Robert Half’s marketing & creative client is looking for a Creative Strategist for a 6+ month contract south of Boston. This is a hybrid, 40-hour-per-week opportunity, candidates must be able to work onsite 3 days/week. The Content Manager will lead the full lifecycle of content strategy, creation, and execution—driving high-quality, multi-channel content and collaborating across marketing, product, and creative teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Define audience, key messages, and content plans in collaboration with marketing leads</li><li>Develop and manage editorial calendars and content schedules</li><li>Lead production of creative materials including copy, graphics, video, etc.</li><li>Guide and review the work of writers, designers, and videographers</li><li>Collaborate with marketing, sales, product, and creative teams for integrated initiatives</li><li>Analyze and report on content performance using data and insights</li></ul><p><br></p>
<p>My client, a construction firm who is affiliated with a very reputable company is looking to hire a Director of Finance to join their team. The Director of Finance will report to the CEO and work closely with the VP of Accounting position. The right person will have strong budgeting, forecasting, planning and financial modeling skills within a Construction environment. Backgrounds for this position could be current Director of Finance, Controller or Assistant Controller. Compensation for this position is $175-200K + Bonus. This company has been doing well and has continued growth plans, is a nice family oriented environment where people like to work, they offer nice career growth, strong benefits and more!</p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthalf ASAP. Thank you. </p>
<p>Our client is seeking a Tax Manager to join their organization.</p><p><br></p><p>Position Summary: The Tax Manager will play a key role within the organization’s tax function. This position requires strong experience in partnership taxation and familiarity with alternative investment structures. The ideal candidate will be able to manage multiple projects simultaneously and work effectively with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><ul><li>Review and approve tax workpapers and tax returns for various entities</li><li>Oversee state tax risk analysis prepared by external firms</li><li>Assist with review of partnership tax returns for portfolio entities</li><li>Review quarterly and annual tax estimate workpapers</li><li>Manage and coordinate outsourced tax service providers</li><li>Support investor distributions by ensuring compliance with tax withholding requirements</li><li>Maintain and update partner information for reporting and withholding calculations</li><li>Monitor project timelines and maintain tracking tools</li><li>Collect and review documentation to support tax filings and calculations</li><li>Analyze legal agreements to determine tax implications of contributions, distributions, allocations, and reporting items</li><li>Respond to inquiries regarding tax reporting</li><li>Perform additional projects and tasks as needed</li></ul>
<p>My client, an excellent Health Tech Company is hiring for a Director of Actuarial Analytics to join the company. The Director of Actuarial Analytics will report to the Executive Director of FP& A with alot of interaction with the CFO of the company. For this position, deep expertise within Healthcare in forecasting, pricing & utilization analysis along with experience with Medicare/Medicaid and other commercial payer models. Compensation for this position is $190-230K + 25% Bonus + Equity. This company has been growing nicely on a consistent basis, could IPO down the road, is a 100% REMOTE company but does have an office space, offers excellent benefits, a great work life balance, alot of growth potential and more!</p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@Roberthalf or message me on Linkedin ASAP. Thank you.</p>
<p>A brand new high level growth opportunity on offer! For immediate Interview contact Victor Muller at 508 205 2136.</p><p><br></p><p>Senior Manager of Internal Controls leads the design, implementation, and maintenance of an organization's control framework, focusing on SOX compliance (Sarbanes-Oxley), risk mitigation, and financial integrity. This role evaluates internal control effectiveness, manages audit activities, remediates deficiencies, and advises leadership on risks and process improvements, often requiring 8+ years of auditing experience. </p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Compliance and Risk Management:</strong> Oversee SOX 404 compliance, including developing and maintaining control frameworks, conducting annual risk assessments, and ensuring IT General Controls (ITGC) are robust.</li><li><strong>Audit Facilitation:</strong> Act as the primary liaison with internal and external auditors, coordinating testing and ensuring timely, accurate reporting.</li><li><strong>Process Improvement:</strong> Identify, test, and enhance business process controls to improve efficiency, reduce fraud, and ensure accuracy in financial reporting.</li><li><strong>Deficiency Remediation:</strong> Identify control gaps, analyze root causes, and work with process owners to develop sustainable remediation plans.</li><li><strong>Leadership and Strategy:</strong> Provide strategic guidance on control design, manage cross-functional teams, and train staff on compliance-related policies. </li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Director of Finance & Administration to oversee financial operations, strategy, and administrative processes within our organization. This role is pivotal in managing financial reporting, cash flow, and benefits administration, ensuring the company's stability and growth. Based in Boston, Massachusetts, this position requires a dynamic leader capable of fostering efficiency and compliance while driving strategic initiatives. This positions pays in the range of $130 - 150K + discretionary bonus. They are working on a hybrid schedule 3 days a week in office. Please message me on LinkedIn or email me at john.holtman@roberthalf </p><p><br></p><p>Responsibilities:</p><p>• Supervise bookkeeping, financial reporting, and planning processes to maintain accuracy and timeliness.</p><p>• Develop and implement policies to improve operational efficiency and ensure compliance with reporting requirements.</p><p>• Lead budgeting, expense forecasting, and financial analysis to provide actionable insights to senior leadership.</p><p>• Manage relationships with external bookkeeping and accounting firms to ensure seamless collaboration.</p><p>• Oversee accounts payable and receivable processes, including client invoicing and financial report generation.</p><p>• Monitor and control cash flow to ensure liquidity and effective capital management.</p><p>• Administer company insurance programs, collaborating with brokers to secure adequate and cost-effective coverage.</p><p>• Manage employee benefits programs, including sourcing, negotiations, and compliance with client requirements.</p><p>• Oversee payroll, onboarding, offboarding, and performance review processes to ensure adherence to company policies.</p>
<p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Manager to join their team in Milford, Massachusetts. In this role, you will oversee the evaluation, negotiation, and management of various contracts, ensuring compliance and alignment with organizational goals. You will collaborate with multiple departments to support business objectives and maintain strong partnerships.</p><p><br></p><p><strong>Role: </strong>Contracts Manager</p><p><strong>Salary:</strong> $95,000 - $160,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer requirements with company objectives while minimizing business risk.</li><li>Serve as the primary liaison between Sales, Legal, and customers to ensure timely contract review, approval, and execution.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal, Finance, and other internal stakeholders to reach timely agreement.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition standards, pricing and discounting policies, and internal controls.</li><li>Maintain accurate and complete contract records, including correspondence, amendments, customer information, and status reporting.</li></ul>
We are looking for an experienced Benefits Manager to oversee and coordinate employee benefits programs for a contract position in Boston, Massachusetts. This role requires a highly skilled individual with more than a decade of experience in compensation and benefits management. The ideal candidate will play a vital role in ensuring streamlined benefits operations and compliance with applicable regulations.<br><br>Responsibilities:<br>• Manage and administer employee benefits programs, including health insurance, retirement plans, and leave policies.<br>• Analyze compensation and benefits data to ensure competitive offerings and alignment with industry standards.<br>• Coordinate benefits enrollment processes and address employee inquiries regarding available options.<br>• Ensure compliance with federal and state regulations, such as FMLA, while maintaining accurate documentation.<br>• Collaborate with HR teams to enhance benefits communications and improve employee understanding.<br>• Utilize Workday and other HR systems to track and report on benefits-related metrics.<br>• Conduct regular audits of benefits programs to identify areas for improvement.<br>• Partner with external vendors to optimize service delivery and resolve issues effectively.<br>• Develop and present reports on benefits usage and program performance to senior leadership.
<p>Our Portsmouth based client is seeking an ambitious and motivated accounts payable specialist to join their growing team. This is a great opportunity for recent graduates with a degree in accounting or finance to gain hands on experience in a dynamic environment. If you are seeking an opportunity that will utilize your degree or 2+ years of experience in accounts payable, we'd love to talk with you.</p><p><br></p><p>The accounts payable specialist will be responsible for the following on a daily/weekly/monthly basis.</p><p><br></p><p> Monitor expense invoices passing through the workflow approval process</p><p>• Review and reconcile errors on invoices not able to be scanned into a workflow</p><p>• Posts invoices into workflows as needed</p><p>• Performs the functions to set up new vendors</p><p>• Maintains all accounts payable reports, spreadsheets and corporate accounts payable files</p><p>• Assists AP Manager as necessary</p><p>• Assembles and processes overnight shipments</p><p>• Assists in monthly closings</p><p>• Prepares analysis of accounts as required</p><p>• Provides onsite assistance in the Portsmouth office</p><p>• Performs filing and coping</p><p>• Evaluates proper coding of invoices to general ledger expense accounts and updates to inventory records</p><p><br></p><p><br></p><p><br></p><p><br></p><p>• Monitors expense invoices passing through the workflow approval process</p><p>• Reviews and reconciles errors on invoices not able to be scanned into a workflow </p><p>• Posts invoices into workflows as needed</p><p>• Performs the functions to set up new vendors</p><p>• Communicates with and educates AR Global vendors on Accounts Payable related matters</p><p>• Maintains all accounts payable reports, spreadsheets and corporate accounts payable files</p><p>• Assists AP Manager as necessary</p><p>• Assembles and processes overnight shipments </p><p>• Assists in monthly closings</p><p>• Prepares analysis of accounts as required</p><p>• Provides onsite assistance in the Newport office</p><p>• Performs filing and coping</p><p>• Evaluates proper coding of invoices to general ledger expense accounts and updates to inventory records</p><p><br></p><p>Qualifications</p><p><br></p><p>• Bachelor's degree in Accounting or Finance</p><p>• Minimum 1-2 years of experience </p><p>• Advanced Excel skills and strong familiarity with database management</p><p>• Attention to detail when preparing and reviewing files</p><p>• Ability to work in a fast paced environment </p><p>• MRI/AVID/FAS experience preferred but not required</p>
We are looking for an experienced Project Manager/Senior Consultant to join our team in Cambridge, Massachusetts. In this role, you will contribute to the development of cutting-edge curriculum for advanced manufacturing and industrial maintenance technicians. This is a contract-to-permanent position, offering an exciting opportunity to collaborate with design and development teams to create impactful educational materials. The role is fully remote, with occasional client visits based on location availability.<br><br>Responsibilities:<br>• Lead the design and development of comprehensive curriculum materials for advanced manufacturing and industrial maintenance technician courses.<br>• Work collaboratively with analysts and developers to transform design concepts into ready-to-use instructional packages.<br>• Develop course materials such as job aids, task lists, and classroom resources to support effective learning experiences.<br>• Ensure curriculum aligns with industry standards and addresses the needs of learners preparing for careers in advanced manufacturing.<br>• Utilize tools like Google Slides, Google Docs, and Articulate 360 to create high-quality instructional content.<br>• Incorporate practical applications such as programmable logic controllers, variable frequency drives, power distribution systems, and conveyor belts into the curriculum.<br>• Provide insights and expertise in instructional design within the tech and manufacturing sectors.<br>• Occasionally meet with clients to gather feedback and refine curriculum based on their requirements.<br>• Collaborate with leadership, including the Vice President and Director of Advanced Manufacturing, to align deliverables with organizational goals.<br>• Explore innovative technologies such as augmented reality to enhance the learning experience.
We are looking for an experienced Customer Service Manager to join our team in Medford, Massachusetts. In this contract position, you will oversee customer service operations, ensuring efficiency and satisfaction for all clients. This role is ideal for someone with strong organizational skills and a passion for delivering exceptional service.<br><br>Responsibilities:<br>• Lead and manage the daily operations of the customer service team to ensure consistent and high-quality client support.<br>• Oversee customer accounts, addressing inquiries and resolving issues in a timely and thorough manner.<br>• Utilize computer-aided dispatch systems to streamline communication and enhance service delivery.<br>• Supervise call center activities, ensuring adherence to company standards and responsive customer interactions.<br>• Plan and coordinate schedules for the team, optimizing workflows and maintaining productivity.<br>• Monitor and analyze performance metrics to identify areas for improvement and implement effective solutions.<br>• Train and mentor team members to support their growth and maintain a positive work environment.<br>• Collaborate with other departments to align customer service strategies with broader business objectives.<br>• Develop and implement strategies to enhance customer satisfaction and retention.<br>• Ensure compliance with company policies and industry standards in all customer service operations.
<p>We are looking for a dedicated Employee Relations Manager to join our client's team on a long-term contract basis. This position is based in Harvard, Massachusetts, and offers an exciting opportunity to lead initiatives that strengthen employee engagement, skill development, and workplace harmony. The role involves designing and implementing impactful learning and development programs, fostering a collaborative environment, and ensuring consistent practices across multiple locations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Partner with the Global Director of L& D and global HR teams to scale learning culture initiatives after successful pilot programs.</li><li>Enable all front-line managers to embed skills matrices and visible on-the-job (OTJ) training plans within their teams.</li><li>Identify, develop, and oversee stretch assignments and rotational programs; ensure completion and reporting of deployed programs.</li><li>Design and implement a blended development program for front-line managers, utilizing LinkedIn Learning courses, live workshops, and custom toolkits.</li><li>Upskill and certify a pool of internal managers to serve as facilitators and peer leaders for training and workshops.</li><li>Organize and manage a manager development forum, fostering a collaborative environment for managers to learn from peers and share best practices.</li><li>Establish success factors, KPIs, and measurement frameworks, regularly reporting outcome metrics for all manager development initiatives.</li><li>Provide ongoing guidance to local L& D team members to embed programs and practices consistently across site locations.</li><li>Stay current with industry trends in learning, leadership, and talent development; integrate new approaches and technologies as appropriate.</li><li><strong>Travel Requirement:</strong> Regular travel is required to our Philadelphia, Pennsylvania and Massachusetts locations to support the rollout and embedding of L& D programs.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Human Resources, Organizational Development, Education, or related field; Master’s degree preferred.</li><li>Proven experience in learning & development, instructional design, or talent management (typically 4+ years).</li><li>Practical knowledge of designing blended learning solutions, including digital courses and facilitated sessions.</li><li>Strong project management skills; ability to oversee multiple initiatives, stakeholders, and locations.</li><li>Excellent facilitation and communication skills; experience developing peer-led or manager-led training is highly desirable.</li><li>Ability to build positive relationships across functions and inspire continuous learning.</li><li>Familiarity with measurement tools and reporting for L& D impact.</li><li>Experience supporting global, multi-site teams a plus.</li><li><strong>Ability and willingness to travel regularly to Philadelphia and Massachusetts locations as part of essential job duties.</strong></li><li><strong>This is a contract position, scheduled for 24–32 hours per week.</strong></li></ul><p><br></p>
We are looking for a dedicated Talent Operations Manager to join our team on a contract basis in Boston, Massachusetts. In this role, you will oversee key HR functions, ensuring smooth operations and efficient management of talent processes. This position offers an opportunity to contribute to the healthcare industry by supporting organizational goals and employee success.<br><br>Responsibilities:<br>• Manage day-to-day HR operations, including filing and maintaining accurate employee records.<br>• Respond promptly to inbound calls and provide attentive assistance to employees and stakeholders.<br>• Conduct data entry tasks to ensure all HR-related information is up-to-date and accurate.<br>• Collaborate with team members to enhance operational efficiency and resolve any HR-related challenges.<br>• Support recruitment efforts by coordinating interviews and maintaining candidate databases.<br>• Ensure compliance with organizational policies and applicable labor laws.<br>• Assist with onboarding new employees and ensuring a seamless integration process.<br>• Generate reports and analyze data to support decision-making within the HR department.<br>• Communicate effectively with various departments to ensure alignment on HR priorities.<br>• Monitor and address employee concerns, fostering a positive and productive work environment.
