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9 results for Patient Access Representative in Boston, MA

Patient Access Specialist
  • Nashua, NH
  • onsite
  • Temporary / Contract
  • 17 - 17.25 USD / Hourly
  • <p>We are offering a long-term contract employment opportunity for an onsite Patient Access Specialist in Nashua, NH. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>This is an onsite position!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
  • 2026-09-25T00:00:00Z
Patient Access Specialist
  • Nashua, NH
  • onsite
  • Temporary to Hire
  • 17.5 - 20 USD / Hourly
  • We are looking for a Patient Access Specialist to support patient intake and registration activities for a healthcare organization in Nashua, New Hampshire. This Contract to permanent opportunity is ideal for someone who combines strong customer service skills with accuracy in administrative and financial processes. In this role, you will help create a smooth patient experience by verifying information, explaining required documentation, and supporting compliant account setup before and during service.<br><br>Responsibilities:<br>• Manage patient admissions, registration, and pre-registration activities for scheduled and walk-in services while ensuring records are complete and accurate.<br>• Verify demographic and insurance details, assign or confirm medical record numbers, and enter information correctly to support billing and claim accuracy.<br>• Review physician orders and medical necessity criteria, identify documentation needs, and provide patients with clear instructions related to their visit.<br>• Explain consent forms, notices, and patient education materials to patients or authorized representatives, obtain required signatures, and document completion appropriately.<br>• Conduct inbound and outbound calls to gather missing account information, discuss patient financial responsibility, and collect point-of-service payments or outstanding balances when applicable.<br>• Use insurance verification tools to confirm eligibility, select the correct coverage plan, and record benefit details that support reimbursement and clean claim submission.<br>• Deliver compassionate, service-focused interactions that align with organizational standards for patient satisfaction and clear, accurate communication.<br>• Monitor account quality through audits and reporting tools, correct registration issues, and share accurate data with leadership to maintain compliance and performance standards.
  • 2026-09-15T00:00:00Z
Patient Care Coordinator
  • Danvers, MA
  • onsite
  • Temporary to Hire
  • 19.7885 - 22.913 USD / Hourly
  • We are looking for a Patient Care Coordinator to support a busy endocrine practice in Massachusetts. This contract opportunity with permanent potential is ideal for someone who excels at coordinating patient access, maintaining accurate records, and creating a welcoming experience for patients and families. The person in this role will help keep provider schedules organized, prepare visits thoroughly, and serve as a dependable point of contact for administrative and clinical coordination.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, answer routine questions, and provide attentive service throughout the scheduling and check-in process.<br>• Coordinate office visits, follow-up appointments, hospital-based services, and outpatient procedures while ensuring timely action on patient needs.<br>• Arrange endocrine-related testing and treatments, including specialized procedures, and place patients appropriately to support efficient provider workflows.<br>• Review provider schedules at the close of each day to confirm follow-up visits have been arranged and address any outstanding scheduling needs.<br>• Gather required records, prepare charts in advance of appointments, and ensure the provider has the necessary clinical information before each visit, evaluation, or procedure.<br>• Process provider-ordered referrals, schedule future testing, and communicate appointment details clearly to patients and internal team members.<br>• Verify patient demographic and insurance information, support pre-certification activities, and maintain confidentiality in accordance with practice policies.<br>• Assist with administrative office tasks such as faxing, copying, filing, mailings, and coordination with external vendors or service partners.<br>• Support patients with required forms, help coordinate medication-related authorization workflows, and alert clinical staff in advance of scheduled injection visits.<br>• Communicate scheduling concerns or operational issues promptly to the provider or team lead and provide cross-training support to other staff when needed.
  • 2026-10-13T00:00:00Z
Healthcare Customer Service Representative
  • Nashua, NH
  • onsite
  • Temporary / Contract
  • 19 - 19.9 USD / Hourly
  • <p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Nashua, NH. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
  • 2026-10-05T00:00:00Z
Member Service Representative
  • Marlborough, MA
  • onsite
  • Temporary / Contract
  • 21 - 23 USD / Hourly
  • <p>We are looking for a Member Service Representative to support day-to-day branch service operations. This long-term contract position is ideal for someone who enjoys helping members with financial needs, handling transactions with precision, and building strong relationships through attentive service. The person in this role will contribute to a positive branch experience by combining account support, product awareness, and operational accuracy in a fast-paced retail banking environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage routine member banking activity, including deposits, withdrawals, transfers, and loan-related payments, with a high degree of accuracy.</p><p>• Support members with setting up and maintaining consumer accounts, including deposit products and individual retirement account services.</p><p>• Guide members through consumer lending inquiries and provide assistance during the application process.</p><p>• Recognize opportunities to match members with suitable financial products and explain available options clearly.</p><p>• Connect members with specialized services such as digital banking, mortgage offerings, lending solutions, and business banking resources when appropriate.</p><p>• Follow all applicable credit union policies, regulatory expectations, and established branch procedures to maintain compliance.</p><p>• Reconcile cash drawers and assist with daily branch operations to ensure smooth and efficient service delivery.</p><p>• Provide attentive, member-focused service while helping the branch meet performance, service, and sales objectives.</p>
  • 2026-10-12T00:00:00Z
Customer Service Representative
  • Pawtucket, RI
  • onsite
  • Permanent / Full Time
  • 50000 - 52000 USD / Yearly
  • <p>We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.</p><p>• Prepare pricing quotes and related customer documentation within expected turnaround times.</p><p>• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.</p><p>• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.</p><p>• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.</p><p>• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.</p><p>• Review inventory information and customer demand activity to help address availability questions and order status concerns.</p><p>• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.</p><p>• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned</p>
  • 2026-10-13T00:00:00Z
Customer service representative
  • Fitchburg, MA
  • onsite
  • Permanent / Full Time
  • 50000 - 52000 USD / Yearly
  • <p>We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.</p><p>• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.</p><p>• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.</p><p>• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.</p><p>• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.</p><p>• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.</p><p>• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.</p><p>• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.</p><p>• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 </u></em></strong></p><p><strong><em><u>**This role is 100% in office M-F 8-5** </u></em></strong></p><p><br></p><p><br></p>
  • 2026-10-01T00:00:00Z
Customer Service Representative
  • Wilmington, MA
  • onsite
  • Permanent / Full Time
  • 50000 - 60000 USD / Yearly
  • <p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. A Bachelor&#39;s Degree is preferred. </p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it&#39;s a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I&#39;m scheduling interviews soon!</p>
  • 2026-10-01T00:00:00Z
Insurance Authorization Coordinator
  • Brockton, MA
  • remote
  • Temporary to Hire
  • 18.5 - 20 USD / Hourly
  • We are looking for an Insurance Authorization Coordinator to support timely coverage approvals for members receiving care in Massachusetts. This contract opportunity with permanent potential is ideal for someone who is organized, proactive, and comfortable managing detailed administrative work across several systems. In this role, you will help keep authorization activity moving efficiently by coordinating documentation, monitoring payer responses, and partnering with internal teams to avoid delays in service.<br><br>Responsibilities:<br>• Oversee a queue of members requiring initial insurance approvals and ongoing reauthorizations, ensuring requests are addressed within expected timeframes.<br>• Prepare and send authorization submissions to health plans and payers, including MassHealth, with complete and accurate supporting documentation.<br>• Review payer updates regularly, record authorization outcomes, and process approvals so services can continue without interruption.<br>• Investigate pending or denied requests by gathering missing information, escalating issues when needed, and following through to resolution.<br>• Maintain precise and up-to-date records across internal platforms and related tracking tools to support visibility and compliance.<br>• Coordinate with clinical, administrative, and operations teams to collect required details and keep the authorization process on schedule.<br>• Use standard office applications and digital systems to organize information, manage workflow, and support daily administrative needs.<br>• Assist with related coordination tasks such as scheduling follow-ups and responding to inbound inquiries connected to authorization status.
  • 2026-10-12T00:00:00Z