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16 results for Operations Specialist in Boston, MA

Payment Operations Specialist II
  • Needham, MA
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • • Monitor/responsible for the day to day support of Payment Operational functions including; research, analyze and process daily ACH and check exception items, RTP exception items, Positive Pay daily work, complete ACH review & ACH ratio review, debit and credit accounts accordingly, balancing ACH origination files, Lockbox, Sweeps and any other new payment services in accordance with policies, procedures and the NACHA operating rules in a timely and accurate manner. • Ensure workflows, emails and CRMs assigned to Payment Operations are completed within their SLAs • Maintain high level of knowledge of the Cash Management products and services and managing inherent risks with these services • Assist as needed with the processing of wire transfers and callbacks - incoming and outgoing wires. • Quality control for account service set-up and maintenance of existing accounts to ensure adherence to regulations, policies and procedures. • Performs monthly monitoring and verification of selected reports • Keep abreast of industry scams, fraud trends, and evolving security risks to prevent fraud losses to the bank and customer. • Assist with training and product knowledge as required. • Responsible to create and update procedures in accordance with fed and state regulations and communicating changes to appropriate personnel • Compile research and tracking of customer’s requests and issues • Perform and respond to necessary inquiries on deposit customers • Follow up and work directly supporting department areas ensuring daily correspondences are researched and resolved in a timely manner • Assist in Payment Operations projects, system upgrades and system change notification related to Payment Operations. Perform duties including, participating in meetings, update project plans, complete system testing, document workflows and procedures, and performing other functions to ensure compliance with state and federal guidelines. • Cross train to provide backup to Operations Specialist personnel as necessary to expedite workflow • Provide prompt, courteous service to internal/external customer promoting professionalism, confidentiality and the desire to assist • Perform additional duties as requested or assigned • Work with vendors and outside service providers to ensure operational performance standards are maintained • Assist with annual and periodic audits
  • 2025-06-27T17:38:56Z
Real Time Specialist II
  • Providence, RI
  • remote
  • Temporary
  • 28.00 - 33.00 USD / Hourly
  • We are looking for a skilled Real Time Specialist II to join our team in Providence, Rhode Island. In this hybrid role, you will work both from home and on-site, providing critical support to ensure operational efficiency and adherence to service level agreements. This is a long-term contract position offering the opportunity to collaborate with internal teams and external vendors to optimize workforce management within a dynamic environment.<br><br>Responsibilities:<br>• Monitor service queues and agent performance to ensure monthly service level goals are met, addressing real-time issues as needed.<br>• Track agent adherence, identifying and escalating uncaptured absences to the scheduling analyst.<br>• Identify and escalate performance concerns such as long call durations or absent agents to management staff.<br>• Collaborate with vendor managers and vendor support specialists to enhance the efficiency of outsourced operations.<br>• Provide recommendations for schedule adjustments based on observed trends and behaviors.<br>• Build strong relationships with operational supervisors, team leads, and agents to identify opportunities for improving efficiency and satisfaction.<br>• Communicate daily staffing forecasts and service level summaries to operations leadership, recommending adjustments as necessary.<br>• Analyze intraday data to adjust projections for call volumes, durations, and staffing needs using historical trends.<br>• Ensure clear and effective communication with internal customers, fostering strong working relationships.
  • 2025-07-07T15:13:41Z
Procurement/Product Specialist
  • Merrimack, NH
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are seeking a highly organized and detail-oriented <strong>Procurement/Product Specialist</strong> to join our team in <strong>Merrimack, NH</strong>. This role is key to supporting our Operations Support department and maintaining a high level of service across internal and external customers. The company offers <strong>fantastic benefits</strong> and boasts <strong>incredible employee tenure</strong>, making it a great long-term career opportunity.</p><p><br></p><p>The Procurement/Product Specialist is responsible for <strong>inventory planning across a large vendor base</strong>, supporting over <strong>1,200 SKUs</strong>, and determining which products to stock through ongoing market research, product evaluations, and internal collaboration.</p><p><br></p><ul><li>Maintain focus on both internal and external customer experience.</li><li>Facilitate Vendor Managed Inventory (VMI) programs with key vendors.</li><li>Order office supplies, clothing, elevator components, and spare parts.</li><li>Coordinate with the Operations Support Manager to procure all materials for field operations.</li><li>Manage and maintain a full safety inventory in coordination with the Director of Safety.</li><li>Analyze market trends and pricing for commonly purchased items to ensure cost efficiency.</li><li>Create and maintain vendor-specific SOPs with contact info, order forms, and ordering processes.</li><li>Monitor and adjust ERP-based min/max and reorder points for MRP purposes.</li><li>Track and manage open and aging purchase orders and backordered items.</li><li>Assist with preparation of large repair estimates.</li><li>Analyze supply chain data and translate findings into optimized inventory levels.</li><li>Support cycle counts and complete annual inventory for audits.</li><li>Communicate clearly with management to ensure accurate ordering.</li><li>Forecast purchasing needs using seasonal and historical data, including freight considerations.</li><li>Provide professional, timely responses to internal teams and vendors.</li><li>Complete special projects as assigned by management.</li><li>Build and maintain strong relationships with vendors.</li><li>Coordinate vendor meetings for Operations Support.</li><li>Process warranty claims with vendors and manufacturers for repair, replacement, or reimbursement.</li><li>Ensure warranty processes are followed by all SECO field and office personnel.</li><li>Maintain up-to-date vendor warranty procedure documentation.</li><li>Manage vendor return processes, including RMA/RGA coordination and shipping documents.</li></ul><p>This role is ideal for someone with strong analytical skills, excellent vendor relationship management, and a proactive mindset. If you're driven by operational excellence and ready to make a lasting impact, we’d love to hear from you.</p>
  • 2025-07-02T17:48:47Z
Inventory Specialist
  • Johnston, RI
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • We are looking for a proactive Inventory Specialist to join our team in Johnston, Rhode Island. This is a long-term contract opportunity that requires strong organizational skills and an ability to manage day-to-day inventory operations effectively. The ideal candidate will bring prior experience in warehouse management, customer service, and inventory tracking.<br><br>Responsibilities:<br>• Oversee the implementation of onsite inventory processes to ensure smooth operations.<br>• Perform accounting tasks related to purchase orders (PO) and accounts payable (AP).<br>• Track inventory levels and shipments to maintain accurate records.<br>• Collaborate with team members to address customer inquiries and provide exceptional service.<br>• Utilize Oracle systems to manage inventory and streamline processes.<br>• Generate reports and charts to monitor inventory trends and performance.<br>• Handle clerical duties such as documentation and data entry to support inventory operations.<br>• Ensure compliance with company policies and procedures during inventory management.<br>• Leverage ERP systems to optimize inventory workflows and resolve issues.
  • 2025-07-01T19:35:40Z
Accounting Specialist
  • Providence, RI
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 28.00 USD / Hourly
  • We are looking for an experienced Accounting Specialist to join our team in Providence, Rhode Island. This Contract-to-permanent position offers an opportunity to contribute to financial operations through expertise in accounts payable, receivable, and general accounting functions. The ideal candidate will bring a strong background in accounting software systems and ERP tools to support day-to-day financial processes.<br><br>Responsibilities:<br>• Manage accounts receivable processes, including preparing aging reports and addressing overdue accounts.<br>• Oversee accounts payable functions, such as processing PO invoices and coordinating wire transfers.<br>• Provide support during the month-end closing process, ensuring accurate financial reporting.<br>• Perform general financial accounting tasks with precision and attention to detail.<br>• Utilize accounting software systems and ERP tools to streamline operations and maintain data accuracy.<br>• Collaborate with internal teams to ensure compliance with financial policies and procedures.<br>• Assist with auditing and reconciliation tasks to maintain integrity in financial records.<br>• Handle billing functions and ensure timely and accurate invoicing.<br>• Identify and address discrepancies in financial transactions promptly.
  • 2025-06-30T19:08:56Z
Payroll Specialist
  • Boston, MA
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>*PAYROLL TAX MANAGER - Our client is seeking a highly experienced Tax Manager to lead their US payroll tax operations and drive compliance excellence in a complex, multi-state environment. In this role, you’ll manage a small team and supervise key processes such as W2 reviews, multi-state reporting, wage sourcing each payroll cycle, quarterly tax reconciliations, and responding to agency notices. You'll also champion process improvements and automation while ensuring payroll operations remain fully compliant with federal, state, and local tax laws. ((Boston, HYBRID))</p>
  • 2025-07-16T18:09:01Z
Collections Specialist
  • Exeter, RI
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • We are looking for a meticulous Collections Specialist to join our team in Exeter, Rhode Island. In this long-term contract position, you will play a critical role in managing accounts receivable processes, ensuring timely collection of outstanding balances, and supporting our financial operations. This hybrid role requires you to work onsite on Tuesdays and Wednesdays, with remote flexibility for the rest of the week.<br><br>Responsibilities:<br>• Monitor and manage accounts receivable to ensure timely collection of outstanding payments.<br>• Respond to inbound calls and inquiries regarding billing and collections processes.<br>• Utilize accounting software systems and CRM platforms to maintain accurate records.<br>• Administer claims and resolve any disputes related to account balances.<br>• Collaborate with internal teams to streamline collection procedures and improve efficiency.<br>• Prepare reports on collection activities and account statuses for management review.<br>• Ensure compliance with company policies and industry regulations during all collection efforts.<br>• Identify and address issues that may impact payment timelines, providing solutions to minimize delays.<br>• Establish and maintain strong relationships with clients to facilitate smooth communication and payment resolution.<br>• Assist with additional financial tasks as needed, supporting overall financial operations.
  • 2025-06-23T20:04:10Z
Procurement Specialist
  • Cambridge, MA
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 40.00 USD / Hourly
  • <p>We are looking for a Procurement Specialist to join our team in Cambridge, Massachusetts. In this Contract-to-permanent role, you will play a vital part in managing procurement operations, analyzing data, and driving cost-saving initiatives. This position offers hybrid flexibility and an excellent opportunity to collaborate across departments and contribute to strategic sourcing efforts in the retail industry.</p><p><br></p><p>Responsibilities:</p><p>• Analyze procurement data and market trends to identify opportunities for cost reduction and efficiency improvements.</p><p>• Collaborate with teams across finance, legal, and IT to support sourcing strategies and negotiate contracts.</p><p>• Develop and maintain dashboards and reports to ensure data-driven procurement decisions.</p><p>• Monitor compliance with procurement policies, ensuring adherence to established guidelines.</p><p>• Manage contract lifecycles, including drafting, reviewing, and tracking agreements.</p><p>• Provide guidance and mentorship to entry-level procurement staff to strengthen team capabilities.</p><p>• Evaluate supplier performance and recommend strategies for improvement.</p><p>• Actively contribute to the development of procurement strategies that align with organizational goals.</p>
  • 2025-07-09T21:28:57Z
Accounting Specialist
  • Allenstown, NH
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a detail-oriented Accounting Specialist to join our team on a contract basis in Allenstown, New Hampshire. This role involves managing essential accounting functions, including accounts payable, accounts receivable, billing tasks, and account reconciliations. The ideal candidate will bring expertise in financial processes and a commitment to accuracy and efficiency.<br><br>Responsibilities:<br>• Process accounts payable transactions, ensuring timely and accurate payments.<br>• Manage accounts receivable activities, including invoicing and collections.<br>• Oversee billing functions to maintain compliance with company policies and procedures.<br>• Perform account reconciliations to verify accuracy and resolve discrepancies.<br>• Maintain detailed financial records and ensure their organization and accessibility.<br>• Assist in preparing financial reports and summaries as needed.<br>• Collaborate with other departments to support accounting operations.<br>• Monitor financial data for inconsistencies and implement corrective measures.<br>• Provide support during audits and ensure adherence to regulatory requirements.
  • 2025-07-15T15:18:50Z
Billing Specialist
  • Worcester, MA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Billing Specialist to join our team in Worcester, Massachusetts. This role involves handling diverse billing functions, ensuring accuracy, and maintaining compliance with contractual terms. The ideal candidate will thrive in a fast-paced environment and bring expertise in construction-related billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Compile and review work orders, material reports, vendor invoices, and other cost documentation to prepare accurate and timely billing.</p><p>• Collaborate with engineers, project managers, accounts payable staff, and vendors to ensure all billable items are accounted for.</p><p>• Verify and finalize billed work, addressing any discrepancies or issues with invoices.</p><p>• Enter cost codes and other relevant data into the company’s billing system with precision.</p><p>• Maintain effective communication with project managers and customers’ accounts payable departments to ensure seamless billing processes.</p><p>• Monitor adherence to billing procedures and report recurring violations by operations personnel.</p><p>• Assist with accounts receivable tasks and collections as necessary.</p><p>• Promote and adhere to company safety policies and uphold the company code of conduct.</p><p><br></p><p><strong><em><u>**For immediate consideration please call me directly Eric Lebow 508-205-2127</u></em></strong></p><p><br></p>
  • 2025-06-25T09:34:34Z
HR Specialist
  • Quincy, MA
  • onsite
  • Contract / Temporary to Hire
  • 28.50 - 33.00 USD / Hourly
  • We are looking for an experienced HR Specialist to join our team in Quincy, Massachusetts. This is a Contract to Placement position that offers the potential for long-term placement for the right candidate. The ideal candidate will excel in managing employee benefits, leave administration, and compliance tasks while ensuring smooth HR operations.<br><br>Responsibilities:<br>• Administer leave programs, including Massachusetts-specific leave policies, ensuring compliance with state regulations.<br>• Manage employee benefit enrollment processes and address any inquiries or issues that arise.<br>• Oversee prior authorization procedures to ensure timely and accurate approvals.<br>• Facilitate onboarding processes related to new employee benefits, providing guidance and support.<br>• Utilize ADP Workforce Now to maintain accurate records and streamline HR workflows.<br>• Ensure compliance with HR policies and procedures through thorough documentation and communication.<br>• Collaborate with internal teams to enhance HR operations using CRM tools.<br>• Provide clear and detail-oriented communication to employees regarding HR matters, benefits, and leave policies.<br>• Maintain up-to-date knowledge of relevant laws and regulations impacting HR practices.
  • 2025-06-27T14:08:47Z
Payroll Administrator
  • Burlington, MA
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>Job Title: Payroll Specialist</p><p><br></p><p>Job Summary:</p><p>We are seeking a skilled and detail-oriented Payroll Specialist with multistate payroll experience to join our team. This role is critical in ensuring employees across multiple states are paid accurately and on time in compliance with state and federal regulations. The ideal candidate will possess strong expertise in state-specific tax laws, payroll compliance, and multistate payroll processing. If you are a problem solver with exceptional attention to detail and a passion for providing excellent service, this opportunity may be a great fit for you!</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Payroll Processing: Process and administer end-to-end payroll for employees in multiple states, ensuring accuracy, compliance, and timeliness in every pay cycle.</p><p>Tax Compliance: Manage state-specific tax filings, unemployment insurance requirements, garnishments, and other deductions while staying current with regulatory changes across all applicable jurisdictions.</p><p>Data Management: Maintain employee records in payroll systems, ensuring accuracy for hires, terminations, promotions, and other employee status changes.</p><p>Auditing & Reporting: Conduct regular audits on payroll data to ensure compliance with internal standards and legal mandates. Prepare and distribute payroll reports and metrics as required.</p><p>Multistate Expertise: Act as the go-to resource for payroll-related matters across various states, providing guidance on compliance and system configurations specific to each state.</p><p>Customer Support: Address employee inquiries related to payroll, tax forms, deductions, and discrepancies promptly and professionally.</p><p>Vendor Coordination: Work with third-party payroll providers, tax agencies, benefits vendors, and other partners to ensure smooth payroll operations.</p><p>Process Improvement: Identify opportunities for improving payroll processes and work with the team to implement best practices for efficiency and accuracy.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Experience: Minimum of 3–5 years in payroll processing, with significant experience handling multistate payroll.</p><p><br></p><p>Knowledge: Strong understanding of federal and state payroll tax laws, wage and hour laws, unemployment insurance, and garnishment processing.</p><p><br></p><p>Skills: Exceptional attention to detail, problem-solving skills, and ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Communication: Excellent written and verbal communication skills, with the ability to clearly explain payroll-related matters to employees and stakeholders.</p><p><br></p><p>If interested and qualified please apply to this listing or email your resume to jeremy.tranfaglia@roberthalf</p>
  • 2025-06-18T19:05:59Z
Purchasing Lead
  • Hopkinton, MA
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>Our clients in the Hopkinton are are looking for a detail-oriented and proactive <strong>Purchasing Lead and Order Admin</strong> to manage procurement operations and support our global order fulfillment process. In this role, you'll ensure customers are regularly updated on order status, support international order entry (Canada, Central/South America, Europe), and work with the President to maintain optimal inventory levels across all warehouses. You’ll develop efficient order entry processes, maintain accurate SKU costing in SAP, and communicate purchasing needs with vendors and specialist.</p><p>This position requires running MRP scenarios to detect supply gaps, recommending purchase orders based on forecasts, and ensuring accurate delivery timelines for backorders and incoming shipments. You’ll also assist with demand forecasting and provide coverage for the order entry team as needed.</p><p>Ideal candidates have experience in purchasing or supply chain, strong SAP or ERP knowledge, excellent communication skills, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>For immediate consideration please call Allison Brown a 508.205.2121</p>
  • 2025-06-24T18:18:45Z
Accounting Manager/Supervisor
  • Westborough, MA
  • onsite
  • Permanent
  • 82000.00 - 109000.00 USD / Yearly
  • <p>We have an immediate need for an Accounting Manager level finance professional to join a best-in-class consulting firm. The Accounting Manager / Accounting Consultant will provide industry expertise to a wide ranging client base within the manufacturing, construction and services industries. </p><p>The ideal candidate will have 7+ years of corporate accounting experience with exposure to the General Ledger, AP, AR, Payroll, Audit and Payroll functions. Experience with Cost Accounting or WIP reporting is strongly desired, but not mandatory. The Accounting Manager / Accounting Consultant will partner with senior management in multiple client locations in a very hands-on capacity. </p><p>The Accounting Consultant should have prior experience with the monthly close process, cost accounting, inventory reporting, P& L generation, KPI reporting and all levels of the budgeting process.</p><p>An accounting degree is needed at minimum with strong desire for a CPA. </p><p>This is a client facing position and will require a strong communication skillset.</p><p>Large corporate experience is ideal, in addition to large ERP systems such as SAP, NetSuite, Oracle and Sage. ERP implementation experience is a plus. </p><p><br></p><p>For immediate consideration, Accounting Manager / Accounting Consultants can reach out directly to Robert LePage at 508-205-2123.</p><p>Responsibilities:</p><p>• Supervise and manage a team of five accounting specialists, including permanent billers, a senior accountant, and part-time accounts payable and receivable clerks.</p><p>• Oversee and execute month-end, quarter-end, and year-end closing processes to ensure timely and accurate financial reporting.</p><p>• Prepare financial statements and support audit processes, ensuring compliance with organizational and regulatory standards.</p><p>• Develop, monitor, and analyze budgets, forecasts, and variance reports to guide financial decision-making.</p><p>• Utilize advanced Excel skills to manage and analyze complex financial data.</p><p>• Implement and maintain accounting entries while ensuring accuracy and adherence to company policies.</p><p>• Manage asset and equipment inventory, ensuring accurate tracking and reporting.</p><p>• Collaborate with leadership to provide insights and recommendations on financial operations and strategies.</p><p>• Ensure the proper operation and tracking of manufacturing equipment within the financial framework.</p>
  • 2025-06-25T18:48:47Z
HRIS Business Analyst
  • Boston, MA
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • We are looking for an HRIS Business Analyst to join our team in Boston, Massachusetts, where you will play a key role in enhancing employee experiences through innovative technology solutions. This position offers the chance to collaborate across departments, utilizing various tools to engage with remote stakeholders effectively. If you are detail-oriented, proactive, and thrive in a dynamic educational environment, this role might be perfect for you.<br><br>Responsibilities:<br>• Analyze and document business requirements to support HR systems and processes, ensuring alignment with organizational goals.<br>• Collaborate with cross-functional teams to optimize workflows and improve system functionalities.<br>• Serve as a liaison between HR and technical teams, facilitating communication and translating business needs into technical solutions.<br>• Utilize Workday and ADP Payroll systems to manage HR data and streamline operations.<br>• Develop and maintain reports and dashboards to provide actionable insights for HR and leadership teams.<br>• Monitor data flows to ensure accuracy and consistency across systems.<br>• Support the Total Rewards program by analyzing and implementing compensation and benefits data.<br>• Provide training and mentorship to stakeholders, fostering understanding of HRIS tools and processes.<br>• Participate in creating a positive educational environment by engaging with students as a mentor and advocate.<br>• Identify opportunities for system enhancements and lead initiatives to implement improvements.
  • 2025-06-19T15:04:42Z
SAP ERP Configuration SME
  • Portsmouth, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • Job Posting: SAP ERP Analyst – FI Module We're looking for a sharp SAP ERP Analyst with solid experience in the FI (Financial Accounting) module to join our team on-site (yes, every day – your desk misses you). If you know your way around SAP and can balance a ledger in your sleep, we want to hear from you. What You’ll Do: Support, configure, and enhance SAP FI processes Partner with finance teams to streamline workflows Troubleshoot system issues and lead upgrades/testing Translate complex business needs into SAP solutions What You Bring: Proven experience with SAP FI module Solid grasp of accounting and finance operations Bonus points for experience with SAP BPC and SAP Data Warehouse Analytical mindset and a love for solving ERP puzzles Comfortable working on-site permanent (we’ve got good snacks) Location: On-site, Monday to Friday Type: permanent If SAP FI is your playground and BPC/Data Warehouse are your favorite toys, let’s talk. Apply today!
  • 2025-06-23T14:44:05Z