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29 results for Customer Service Representative in Bohemia Ny

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Rutherford, New Jersey. This role involves a variety of tasks within the sector, including handling customer inquiries, maintaining customer records, and processing applications.<br><br>Responsibilities:<br>• Ensuring accurate and efficient processing of customer credit applications.<br>• Handling outbound phone calls to customers.<br>• Performing administrative duties related to customer service.<br>• Executing call back verifications as needed.<br>• Confirming and updating customer bank account information in the system.<br>• Showcasing detail oriented phone skills during inbound and outbound calls.<br>• Assisting with additional tasks as required to maintain excellent customer service.<br>• Utilizing Microsoft Excel and Word to ensure accuracy and maintain data.<br>• Managing email correspondence with customers in a detail oriented manner. Customer Service Representative <p>We are offering a contract to permanent employment opportunity in the industry for a Customer Service Representative. This role is based in the Westbury, New York, 11042, area. As a Customer Service Representative, you will be expected to effectively manage customer inquiries, maintain accurate records, and ensure smooth data entry processes. This is a national company with opportunity for growth.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Respond to inbound calls from customers promptly and professionally</p><p><br></p><p>• Provide exceptional customer service in a call center environment</p><p><br></p><p>• Ensure accurate and efficient data entry for all customer interactions</p><p><br></p><p>• Handle email correspondence with customers, ensuring timely and appropriate responses</p><p><br></p><p>• Manage both inbound and outbound calls, maintaining a high level of professionalism</p><p><br></p><p>• Utilize Microsoft Excel and Microsoft Word to maintain customer records and process information</p><p><br></p><p>• Enter customer orders accurately into the system</p><p><br></p><p>• Schedule appointments for customers as necessary</p><p><br></p><p>• Monitor and manage customer accounts, taking appropriate actions as required. Entry level customer service opportunity</p> Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the Real Estate & Property industry, based in New York. The position is primarily onsite and involves interacting with tenants, managing inbound communication, and maintaining detailed records. <br><br>Responsibilities: <br>• Handle inbound calls and emails in a detail oriented and timely manner<br>• Use Microsoft Excel to track customer interactions and ensure all data is accurate and up-to-date <br>• Provide exceptional customer service, answering tenant queries and resolving issues efficiently <br>• Utilize Yardi software for various tasks, where experience is beneficial but not mandatory<br>• Maintain a high level of knowledge about the real estate industry to better serve our customers<br>• Serve as a reliable point of contact for all customer-related inquiries <br>• Schedule appointments as needed, ensuring smooth and efficient operations <br>• Use Microsoft Word for documentation and correspondence purposes <br>• Perform order entry tasks with precision and accuracy <br>• Balance both inbound and outbound calls, demonstrating strong communication skills. Customer Service Agent <p>We are seeking a dedicated <strong>Customer Service Representative</strong> to join our client’s dynamic team. This is an onsite role with a focus on providing top-tier customer support. Candidates must be fluent in <strong>Mandarin, Cantonese, or Korean</strong>, as you will be assisting clients and customers in these languages. If you’re passionate about helping others and thrive in a fast-paced environment, this opportunity may be a great fit for you!</p><p><strong>Key Responsibilities</strong>:</p><ul><li>Deliver exceptional customer service and maintain high customer satisfaction by addressing inquiries via phone, email, and in-person interactions.</li><li>Support customers by resolving complaints, answering questions, and providing product or service information.</li><li>Accurately document all customer interactions and escalate issues to management when necessary.</li><li>Collaborate with team members to improve customer service processes and provide feedback on customer needs.</li><li>Demonstrate professionalism and cultural sensitivity when interacting with diverse client groups.</li></ul><p><br></p> Customer Service Team Leader <p><strong>Job Title: Customer Service Team Leader</strong></p><p><strong> </strong></p><p><strong>Job Description:</strong></p><p>We are seeking a highly skilled and experienced Team Leader to manage and guide our customer service team. This role is designed for an individual with a proven ability to lead teams in customer-facing environments. The ideal candidate will demonstrate a strong focus on performance management, service excellence, and fostering a high-performing, customer-focused environment.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Inspire, coach, and mentor a team of customer service representatives, ensuring high levels of motivation and performance. </li><li>Effectively resolve customer concerns, ensuring prompt, professional solutions while maintaining service standards.</li><li>Monitor and assess team and individual performance metrics, utilizing data to provide constructive feedback, identify areas for improvement, and implement action plans.</li><li>Work closely with other departments to address customer needs, align efforts with organizational goals, and ensure a seamless customer experience.</li><li>Utilize technology to track customer interactions and enhance quality of services. </li><li>Deliver training programs to ensure team members are well-versed in customer service best practices, KPIs, and the use of relevant tools to maximize productivity and satisfaction.</li></ul><p><strong> </strong></p><p><br></p> Customer Liaison Specialist. <p>Robert Half is working with a dynamic company based in New York, seeking a Customer Liaison Specialist. This role involves providing exceptional customer service, processing orders, and liaising with various internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of customer phone calls and provide quality service.</p><p>• Collaborate with the sales team to support clients, provide product information, and resolve issues.</p><p>• Maintain an extensive understanding of the brand and its products.</p><p>• Process payments and provide account information to customers and sales representatives.</p><p>• Track shipments using carrier websites and assist with other miscellaneous projects.</p><p>• Contribute to a team environment and work efficiently alongside teammates.</p><p>• Use Microsoft Office Suites to perform various tasks and maintain records.</p><p>• Utilize problem-solving skills to troubleshoot system issues.</p><p>• Handle invoicing, billing, and adjustments as necessary.</p><p>• Track and process returns and exchanges as required.</p><p>• Demonstrate the ability to learn new tasks quickly and thoroughly.</p><p>• Maintain attention to detail in all tasks.</p><p><br></p><p>If this person is you, please submit a word document version of your resume to victoria.iacoviello</p> Financial Clearance Representative <p>We are on the lookout for a Financial Clearance Representative to join our team in the healthcare industry. Based in East Haven, Connecticut, this role offers a long-term contract employment opportunity. As a Financial Clearance Representative, you will be responsible for ensuring the preparedness of payers for reimbursement of scheduled services, obtaining authorizations from payers, and maintaining high-quality customer service.</p><p><br></p><p>Responsibilities:</p><p>• Ensure the readiness of payers for reimbursement for scheduled services in line with the payer-provider contract.</p><p>• Act as a liaison between patients, families, physicians, and their staff, maintaining exceptional levels of customer service.</p><p>• Verify patients' insurance and benefits information, notifying relevant staff of any insufficiencies or termination of benefits.</p><p>• Use the Epic EMR system for determining insurance eligibility and initial pre-certifications.</p><p>• Complete all pre-certification notices prior to admission and initiate the notification process to the insurance company within the set timeframe.</p><p>• Obtain necessary approvals and authorizations from third-party payers to ensure accounts can be billed and payment received.</p><p>• Determine the medical necessity of scheduled procedures in accordance with Centers for Medicare Medicaid Services (CMS) or other payer standards.</p><p>• Communicate coverage/eligibility information to patients.</p><p>• Process payments and resolve any discrepancies. </p><p>• Take responsibility for obtaining all UB-04 information and ensure compliance with healthcare regulations that govern hospital billing.</p> Sales Support We are in search of a Sales Support team member in the retail industry, based in New York, New York, United States. This role provides a short term contract employment opportunity, where you will play a key role in supporting our sales efforts by managing customer inquiries, processing orders, and maintaining product knowledge. <br><br>Responsibilities<br>• Facilitate meetings, vendor fairs, and trade shows by ensuring necessary preparations such as arranging samples, shipping, and creating line sheets<br>• Responsible for processing orders, particularly for international accounts and other key accounts<br>• Manage Return Merchandise Authorization (RMA) creation<br>• Maintain in-office sample management for various product categories including optical, sun, and readers<br>• Develop a comprehensive understanding and general knowledge of our products<br>• Handle and resolve customer inquiries and issues promptly and professionally<br>• Contribute to developing customer service standards and maintaining the brand voice across all accounts<br>• Collaborate with internal teams to design and manage end-to-end process flows and execution<br>• Promote a positive work environment by treating all team members with respect and demonstrating that internal customers are as valuable as external ones. Medspa Receptionist <p>Job Title: Medical Spa Receptionist</p><p>Location: Brookfield, CT & Farmington CT</p><p><br></p><p>About Us:</p><p>Join our growing Medical Spa in both Fairfield and New Haven County! We are dedicated to providing top-tier beauty and wellness services in a relaxing and professional environment. We’re looking for a warm and organized Receptionist to be the welcoming face of our business and ensure a seamless experience for every client.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Answering incoming calls and assisting clients with inquiries.</li><li>Qualifying leads generated from the website and digital marketing campaigns.</li><li>Providing detailed information to customers about our services, treatments, and promotions.</li><li>Scheduling and confirming appointments with precision.</li><li>Maintaining a professional, friendly demeanor to ensure a positive client experience.</li><li>Coordinating between clients and staff to ensure smooth day-to-day operations.</li></ul><p>What We Offer:</p><p>Competitive hourly pay.</p><p>3 weeks of total Paid Time Off (PTO).</p><p>Fully paid medical benefits.</p><p>401K plan with company match.</p><p><br></p><p><br></p> Front Desk Receptionist <p>Robert Half is supporting a Medical Spa to hire a Front Desk Receptionist for their team. This is a growing office that caters to individuals seeking wellness services and they pride themselves in providing excellent customer service to both their clients and their employees.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage incoming customer calls, providing comprehensive information on our services, treatments, and promotions.</p><p>• Organize meetings and appointments with precision, ensuring smooth day-to-day operations.</p><p>• Use your skills in customer experience to maintain a detail oriented, friendly demeanor, enhancing the overall client experience.</p><p>• Help customers with their inquiries, demonstrating strong communication skills.</p><p>• Effectively qualify leads generated from our website and digital marketing campaigns.</p><p>• Keep an organized and efficient system for processing customer applications and records.</p> Receptionist We are seeking a Receptionist to join our team in the gambling industry, located in New York, New York. The Receptionist will be responsible for managing a multi-line phone system, providing customer service, handling data entry tasks, and dealing with email correspondence. This role offers a short-term contract employment opportunity. <br><br>Responsibilities:<br><br>• Manage a multi-line phone system, ensuring all calls are answered promptly and directed to the appropriate department<br>• Provide excellent customer service, addressing customer inquiries and resolving issues promptly<br>• Maintain and organize files, ensuring all customer information is accurate and up to date<br>• Handle data entry tasks, inputting customer information into our database accurately and efficiently<br>• Manage email correspondence, responding to customer inquiries, and forwarding emails to the appropriate department<br>• Utilize Microsoft Word, Excel, and Outlook to perform daily tasks<br>• Schedule appointments, coordinating with team members and customers to ensure smooth operations<br>• Use interpersonal skills to build strong relationships with customers and team members. Receptionist We are seeking a meticulous and efficient Receptionist to join our team located in New York, New York. As a Receptionist, your primary responsibility will be to oversee customer service, manage data entry tasks, and ensure smooth communication through email correspondence. This role offers a long-term contract employment opportunity.<br><br>Responsibilities:<br><br>• Effectively manage a multi-line phone system, ensuring all incoming calls are answered and directed appropriately<br><br>• Deliver top-tier customer service by addressing customer inquiries and resolving any issues promptly<br><br>• Accurately enter and update customer data in the system to maintain up-to-date records<br><br>• Handle email correspondence with detail and promptness, ensuring all communications are responded to in a timely manner<br><br>• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform various administrative tasks<br><br>• Organize files systematically for easy retrieval and reference<br><br>• Schedule appointments accurately, ensuring no overlaps or scheduling conflicts<br><br>• Utilize interpersonal skills to foster a welcoming and detail-oriented environment for all visitors and callers. Sr. Receptionist We are offering a short term contract employment opportunity for a Sr. Receptionist in New York, New York, United States. This role lies at the heart of our operations, where you will be the face of our company, ensuring a hospitable environment for visitors and assisting with vital administrative tasks. <br><br>Responsibilities:<br>• Serve as the primary point of contact for visitors, ensuring a warm and detail oriented welcome<br>• Efficiently manage the reception desk and switchboard operations<br>• Proactively liaise with partners and attorneys regarding visitor arrivals<br>• Coordinate and book conference rooms for internal staff using our event management system<br>• Oversee the ordering and coordination of catering services, communicating effectively with vendors<br>• Maintain a composed demeanor in a busy environment, managing a high volume of visitors<br>• Provide administrative support, including maintaining accurate logs and records<br>• Utilize Microsoft Word, Excel, and Outlook for administrative tasks and communication<br>• Prioritize tasks effectively to ensure a smooth flow of office functions<br>• Collaborate within a team environment, wearing multiple hats as required. General Office Clerk We are offering a short term contract employment opportunity for a General Office Clerk in New York. This role will involve a range of administrative tasks in a global tax office environment. <br><br>Responsibilities:<br><br>• Accurate manual filing, binding, and organization of sensitive documents<br>• Efficient operation of scanning and printing equipment<br>• Sorting and organizing incoming and outgoing mail<br>• Utilizing Microsoft Office software, including Teams and Outlook, for various tasks<br>• Delivering high-quality customer service when resolving inquiries<br>• Maintaining precise records and data entry<br>• Managing schedules and appointments<br>• Overseeing shipping functions and bindery printing projects<br>• Ensuring the security and confidentiality of sensitive information. Outside Sales Rep We are offering an exciting opportunity for an Outside Sales Rep based in Hoboken, New Jersey. This role encompasses a broad range of responsibilities within the sales sector and provides a chance for growth and advancement in the industry. <br><br>Responsibilities:<br>• Develop a thorough understanding of Marvin windows and doors products for effective marketing and sales.<br>• Actively engage with developers, contractors, and consumers within the tri-state area.<br>• Execute telemarketing initiatives, reaching out to both existing clients and potential prospects.<br>• Diligently follow up on sales leads from developers and contractors.<br>• Draft and present proposals to potential and existing clients.<br>• Regularly visit client sites for meetings, product presentations, and relationship building.<br>• Perform additional sales-related duties as needed.<br>• Use CRM software to manage customer relationships and sales processes.<br>• Leverage your financial services skills using tools such as ADP and Ceridian.<br>• Administer benefits, conduct audits, and manage claims as part of the sales process.<br>• Apply your B2B sales skills to secure and grow business partnerships. Executive Assistant We are offering a short term contract employment opportunity for an Executive Assistant in New York. The role involves working closely with high-level executives in a health related profession, providing administrative support, and ensuring smooth operations within the office environment.<br><br>Responsibilities:<br><br>• Facilitate effective communication by managing correspondence, preparing documents, and ensuring the C-Suite is informed of all necessary information.<br>• Utilize Microsoft Office Suites, Microsoft Excel, and Microsoft Outlook to perform tasks such as data entry and document creation.<br>• Enhance office efficiency through proficient use of CRM and Concur.<br>• Manage executive calendars, schedule appointments and meetings, and ensure executives are well-prepared for all engagements.<br>• Provide excellent customer service, addressing inquiries and resolving issues promptly.<br>• Travel as necessary and adapt to additional work hours with minimal notice.<br>• Exercise basic office skills to maintain an organized and efficient workspace.<br>• Document activities and maintain accurate records to ensure seamless operations.<br>• Support the Chief Medical Officer and COO, ensuring their schedules are well-managed and they are prepared for all engagements.<br>• Adapt to changes quickly, handling tasks such as About Time management and other responsibilities as they arise. Front Desk Coordinator <p>We are offering a short term contract employment opportunity for a Front Desk Coordinator in the Real Estate & Property industry in New York. As an Executive Assistant, you will play a critical role in maintaining efficient operations within our team by handling tasks such as managing customer inquiries, overseeing customer accounts, and processing customer credit applications.</p><p><br></p><p>Responsibilities</p><p>• Accurately process applications for customer credit</p><p>• Efficiently manage customer inquiries and address their concerns</p><p>• Oversee the status and activities of customer accounts</p><p>• Ensure customer credit records are accurately maintained</p><p>• Utilize basic computer skills to efficiently manage and execute tasks.</p> Controller We are offering an exciting opportunity for a Controller in the financial services industry. Based in Garden City, New York, you'll play a crucial role in managing our accounting and billing processes, as well as liaising with various departments and external parties. <br><br>Responsibilities:<br>• Manage and oversee all aspects of accounting functions, ensuring accuracy and efficiency<br>• Conduct regular meetings with various departments to discuss and review accounts<br>• Coordinate the approval system for payables and assure correct coding to general ledger accounts<br>• Ensure the completion and accuracy of monthly general ledger reconciliations<br>• Manage accounts receivables and ensure timely payment<br>• Prepare and coordinate the annual financial packet with internal and external stakeholders<br>• Act as a liaison with bank representatives and specific vendors<br>• Oversee the renewal process of the annual line of credit<br>• Work closely with the 401(k) provider and actuaries, organizing regular meetings and webinars<br>• Review and reconcile payroll contributions semi-monthly with actuaries<br>• Display proficiency in understanding JURIS financial reports and transferring the information to excel spreadsheets<br>• Regularly prepare tax returns and manage tax-related matters<br>• Participate in year-end financial and tax planning activities. Tax Manager (Corporate) <p><strong>POSITION: TAX MANAGER (CORPORATE)</strong></p><p><strong>LOCATION: SHELTON, CT </strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>Company Overview: Our Valued Client is a highly successful publicly held manufacturing company located in Central Connecticut. With a strong commitment to innovation and excellence, this impressive Organization has become a leader in its industry. Its dedicated team, culture of integrity, and focus on continuous improvement has contributed to its sustained growth and success. Our Client is currently seeking a dynamic and experienced Corporate Tax Manager to join its team.</p><p> </p><p>Position Overview: The Corporate Tax Manager will play a pivotal role within the Corporate Accounting team, reporting directly to the Director of Tax and working closely with the Corporate Controller and Chief Financial Officer. This is an exciting opportunity that encompasses a diverse array of responsibilities, including Income Tax Compliance, Provision and Planning, Local and International Tax, Indirect Taxes, M& A analysis, and providing essential support to various special projects and process improvement initiatives.</p><p><br></p><p>Key Responsibilities:</p><p>• Oversee and assist in the completion of federal, international and state income tax returns including all related analysis and support</p><p>• Review and oversee sales & use and property tax functions</p><p>• Conduct audits of federal and state income tax and state and local filings</p><p>• Manage accounting for income taxes (ASC 740) in the US and International subsidiaries</p><p>• Oversee transfer pricing and management fee arrangements</p><p>• Collaborate with international subsidiaries on global tax compliance processes</p><p>• Supervise professional staff and act as a liaison with operating management on tax issues and accounting staff on tax accounting issues</p><p>• Ensure that appropriate internal controls are in place over accounting for income taxes</p><p>• Serve as a departmental liaison with IT staff on all technical matters relating to tax applications</p><p>• Assist the executive management team with corporate tax planning issues as required</p><p>• Support the Corporate Controller in estimating and monitoring annual cash taxes</p><p>• Assist with global M& A activities (structuring, diligence, etc.)</p><p><br></p><p>Benefits:</p><ul><li>Competitive compensation and bonus structure.</li><li>Comprehensive benefits package, including medical, dental, and vision coverage.</li><li>Retirement savings plan with company matching.</li><li>Generous paid time off and holidays.</li><li>Professional development opportunities.</li><li>A supportive and inclusive company culture with a focus on work-life balance</li></ul><p>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p> Collections Specialist We are offering a short term contract employment opportunity for a Collections Specialist in the Rental/Leasing Services industry, based in Bayonne, New Jersey. The position involves managing customer accounts, maintaining detailed records, and ensuring customer inquiries are effectively resolved. The role also requires the use of various software systems, including Accounting Software Systems, Accurint, ADP - Financial Services, CRM, and Epic Software.<br><br>Responsibilities:<br>• Ensure efficient processing of customer credit applications.<br>• Maintain comprehensive and accurate records of customer credit.<br>• Handle customer inquiries, providing timely and effective solutions.<br>• Monitor customer accounts and initiate appropriate actions.<br>• Approve or hold new orders based on customer's past due status.<br>• Establish collection priorities and initiate collection calls post account analysis.<br>• Manage and reconcile billing and pricing issues, submitting credit memos as required.<br>• Negotiate renewal terms with customers, specifically in the fencing sector.<br>• Process accounts for bad debt write-off based on established criteria and directions from regional managers.<br>• Handle payments on COD transactions, including checks and credit cards. Senior Accountant <p>Our client, a dedicated Financial Services Firm, is currently seeking a skilled and experienced <strong>Senior Accountant</strong> to play a key role in managing the accounting and reporting functions of their organization and its subsidiaries. In this pivotal position, you will prepare and analyze financial reports, ensure the integrity of financial data, and collaborate with internal stakeholders to enhance financial systems and processes.</p><p><br></p><p><strong>Responsibilities of this position will include:</strong></p><ul><li>Oversee day-to-day accounting functions, including month-end close, financial reporting, and financial statement preparation.</li><li>Develop efficiencies by partnering with technology and operations teams to improve automation and reporting capabilities.</li><li>Maintain accurate and reliable financial records, tax reports, and management performance reports.</li><li>Assist in ad-hoc financial reporting, including monthly/quarterly reporting packages for senior management.</li><li>Lead internal controls, ensuring compliance and accuracy of financial processes.</li><li>Coordinate with external auditors during annual audits.</li><li>Act as a change agent by identifying and implementing automated solutions to streamline processes and support business growth.</li></ul><p>For immediate consideration please email your resume to Alex.Muzaurieta@roberthalf.</p><p><br></p> Credit Clerk <p>We are offering an exciting opportunity for a Credit Clerk to become a part of our clients team based in New York, New York. As a Credit Clerk, you will play a key role in managing credit-related tasks, maintaining customer records, and handling customer inquiries. This role primarily involves interacting with creditors and their representatives, preparing for settlement discussions, and ensuring the smooth completion of settlements. </p><p><br></p><p>Responsibilities</p><p><br></p><p>• Efficiently processing customer credit applications</p><p>• Maintaining an up-to-date record of customer credit details</p><p>• Ensuring customer inquiries are resolved effectively</p><p>• Monitoring the status of customer accounts and taking necessary action</p><p>• Actively participating in negotiations with creditors, ensuring effective communication of settlement proposals</p><p>• Establishing and maintaining consistent communication with creditors and their agents, including collection law firms</p><p>• Reviewing client funds availability in preparation for settlement discussions</p><p>• Collecting and submitting necessary legal documentation for the approval and completion of settlements</p><p>• Meeting and maintaining performance standards set by management</p><p>• Utilizing negotiation skills to agree on terms and pricing.</p> Sr. Software Engineer <p>The Software Engineer plays a key role in the modernization of the online and backend platforms using .NET technologies. The Software Engineer will work with the engineering team to build and enhance a suite of applications supporting agent sales and will contribute to software design and architecture using agile practices. An engineer in this role will take initiative to constantly look for ways to improve systems, will deliver quality solutions, efficiently, and with less reliance on peers.</p><p><br></p><p>Duties/Responsibilities:</p><p>• Serve as a senior software engineer for software development projects of moderate to high complexity</p><p>• Develop technical specifications and architecture</p><p>• Participate in code reviews and provide feedback to other developers.</p><p>• Strong problem-solving and analytical skills.</p><p>• Excellent collaboration, communication and writing skills.</p><p>• Knowledge of software design patterns and programming best practices</p><p>• Understanding of architectural paradigms and ability to choose the architectural style based on the requirement of the project and business needs</p><p>• Understand non-functional aspects of evolutionary software architecture e.g., Security, Reliability, Scalability, Performance, Availability, etc.</p><p>• Understand functional requirements and interact with other cross-functional teams to architect, design, develop, test, and deploy features</p><p>• Assist with solution estimation and establishing standards</p><p>• Stay informed of industry trends and technologies</p><p>• Participate in the process of mentoring junior engineers</p><p><br></p><p>Required Skills/Abilities:</p><p>• Bachelor’s degree in Computer Science or related field</p><p>• 5+ years of hands-on software development experience</p><p>• Solid understanding of object-oriented programming and design patterns.</p><p>• Proficient in C# and .NET framework.</p><p>• Experience with database technologies (e.g., SQL Server)</p><p>• Experience with front-end technologies (Blazor, Webforms, JavaScript)</p><p>• Experience with modern DevOps toolchains & build pipelines</p><p><br></p><p>Preferred Skills/Abilities:</p><p>• Experience with AWS Cloud Services</p><p>• Experience with Git Repositories and Source Control</p><p>• Knowledge of Agile Scrum and Sprint Methodologies</p><p>• Familiarity with Jira and Confluence</p> Controller <p>Global Non Profit organization is hiring a Corporate Controller to their team. They are in the office on a hybrid schedule so are seeking locally based candidates only.</p><p><br></p><p>Reporting to the Chief Financial Officer, the Corporate Controller will be responsible for oversight of all finance, accounting and reporting activities in the headquarters office and establishing and maintaining internal controls, ensuring policies and procedures are up to date and comply with professional standards and local, state and federal regulatory requirements. The Corporate Controller will ensure that the organization has the systems and procedures in place to support effective program implementation.</p><p><br></p><p>Responsibilities</p><p>•      Manage monthly closing process in financial system</p><p>•      Review quarterly balance sheet account reconciliations for HQ accounts</p><p>•      Review and approve general ledger and journal entries for HQ company</p><p>•      Review regular budget and actual expenditures reports for overhead departments and identify, explain, and correct variances</p><p>•      Prepare financial reports in accurate and timely manner</p><p>•      Assist the CFO in preparing and presenting financial reports to the Leadership Group and Board of Directors </p><p>•      Partner with the Associate Director of Compliance and Risk Management to maintain a documented system of accounting policies and procedures, ensuring a system of controls over accounting transactions to minimize risk</p><p>•      Ensure compliance with GAAP standards and regulatory requirements by overseeing all accounts and ledgers in HQ</p><p>•      Refine operating benchmarks to measure organizational performance</p><p>•      Assist the CFO in the annual budgeting and planning process</p><p>•      Lead the audit process and work with external auditors</p><p>•      Oversee preparation of IRS Form 990 report </p><p>•      Oversee preparation of USAID NICRA filing</p><p>•      Maintain banking relationships, manage cash flow </p><p>•      Identify opportunities of improvement and assist the CFO in developing department strategy</p><p>•      Co-lead with the Regional Finance and Awards Management Director to ensure the finance function is working properly</p><p><br></p><p>Please send resumes directly to saravana.velayutham@roberthalf(.)com. If you're working with one of my colleagues in the tri-state area, please reach out to them and refer to job reference number 02940-0013057773</p> Donor Relations Specialist Primary Responsibilities <br>• Donor Cultivation and Solicitation: <br> o The Major Gifts Officer will be expected to identify, qualify, cultivate, solicit, and steward major donors and prospects, and must be able to represent The Client enthusiastically and accurately to a variety of constituents, including board members, major donors, prospects, and other friends of the client. <br> o Develop appropriate cultivation and solicitation strategies for donors and prospects, moving potential donors in an appropriate and timely fashion toward solicitation and closure. <br> o Develop a high-quality donor experience through regular compelling proposals, presentations, personalized correspondence, and timely acknowledgments <br> o Collaborate with the leadership team, Board of Directors, and corporate volunteers to support high-level solicitations. <br> o Participate in all aspects of the gift cycle, working independently in initiating contacts with potential donors while maintaining sensitivity to the needs of the donors. <br> o Make decisions about cultivation time committed vs. expected gift; determine who needs to be involved in relationships with prospective donors. <br>• Stewardship:<br> o Maintain personalized stewardship plans for major donors, ensuring meaningful and lasting relationships. <br> o Track donor engagement and interactions using CRM tools and software, providing regular updates and reports. <br>• Program Collaboration: <br> o Work closely with The Client’s program staff to understand and articulate funding priorities. <br> o Collaborate with the Communications team to develop donor-facing materials and engagement strategies, including appeals, newsletters, and stewardship events. <br> o Support fundraising events, including their annual gala and other donor centric activities. <br> o Engage community stakeholders in supporting their initiatives through philanthropy. <br>• Fundraising Metrics: <br> o Meet or exceed established fundraising targets set by the CEO and CDO and performance metrics. <br> o Write accurate and compelling donor reports aligned with requirements, incorporating strong narratives.<br> o Track and report on revenue goals, major gifts pipeline, and Key Performance Indicators (KPIs) in partnership with their executive leadership. <br>• Events and Campaign Coordination <br> o Plan, organize, and manage small to mid-scale donor cultivation events and other engagement activities, showcasing their impact. <br> o Attend donor tours, conferences, and events to promote their mission and strengthen donor relationships. <br> <br>Qualifications <br>• Education and Experience: <br> o Bachelor’s degree from an accredited four-year college or university. <br> o Minimum of five years of experience in major gift fundraising, with a proven track record of securing five- and six-figure gifts. <br> o Experience in the nonprofit or social services sector is highly preferred. <br> o Have an understanding of the philanthropic landscape in the New York City area.
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