<p>We are seeking a motivated and detail-oriented <strong>Collections Specialist</strong> to join a growing team in Boca Raton, FL. The Collections Specialist will be responsible for managing outstanding accounts, communicating with customers regarding past-due balances, resolving billing discrepancies, and helping maintain accurate accounts receivable records.</p><p><br></p><p>Responsibilities</p><ul><li>Manage a portfolio of accounts and monitor outstanding and past-due balances</li><li>Contact customers via phone and email regarding outstanding invoices and payment status</li><li>Review accounts receivable aging reports and prioritize collection efforts</li><li>Research and resolve billing discrepancies, short payments, disputes, and account issues</li><li>Negotiate payment arrangements and follow up on payment commitments</li><li>Maintain detailed documentation of collection activities and customer communications</li><li>Reconcile customer accounts and research unapplied or missing payments</li><li>Partner with Accounting, Accounts Receivable, Sales, and Customer Service teams to resolve account issues</li><li>Escalate severely delinquent or high-risk accounts as appropriate</li><li>Assist with month-end accounts receivable reporting and account cleanup</li><li>Maintain positive customer relationships while effectively collecting outstanding balances</li></ul>
We are looking for a Collections Specialist to join a growing team in Florida. This contract-to-permanent opportunity is ideal for someone who communicates confidently, works with urgency, and is eager to build experience in an environment that offers training and long-term potential. The person in this role will support account resolution efforts by speaking with clients, reviewing billing concerns, and helping ensure balances are addressed accurately and effectively.<br><br>Responsibilities:<br>• Make a high volume of outbound calls each day to connect with customers regarding open balances and payment activity.<br>• Review account details to identify billing discrepancies, research disputes, and help clarify outstanding charges.<br>• Communicate with clients in a respectful and attentive manner while working toward timely payment resolution.<br>• Document customer conversations, account updates, and follow-up actions accurately within internal records.<br>• Coordinate with internal teams as needed to confirm invoice accuracy and resolve account questions efficiently.<br>• Prioritize collection activities with a strong sense of urgency while maintaining quality and attention to detail.<br>• Support ongoing account follow-up efforts to reduce delinquent balances and improve collection outcomes.
<p>We are looking for a Collections Clerk to join a logistics organization in Miami, Florida. This contract opportunity has the potential to become permanent and is ideal for someone who combines strong customer communication skills with solid accounts receivable experience and a careful approach to financial accuracy. In this role, you will support collection efforts, review account activity, and help resolve payment issues while maintaining positive business relationships. Send your resume to brenda.arce@roberthalf</p><p><br></p><p>Responsibilities:</p><p>• Manage business-to-business collection activities by contacting customers regarding outstanding balances and encouraging timely payment.</p><p>• Review accounts receivable records to confirm payment status, identify overdue invoices, and keep account details current.</p><p>• Compare billing information, payment records, and supporting documentation to ensure financial data is accurate and complete.</p><p>• Investigate account discrepancies by researching transaction history and working with customers to resolve payment-related issues.</p><p>• Perform soft collection outreach through inbound and outbound communication while maintaining a customer-focused service approach.</p><p>• Reconcile account activity and match payments to invoices to support accurate reporting and account maintenance.</p><p>• Assist with billing and related administrative tasks that contribute to efficient receivables and collection operations.</p><p>• Coordinate with internal teams and third-party customers to address questions, clarify balances, and support issue resolution. </p>
We are looking for an AR/Collections Specialist to join a busy finance team in Fort Lauderdale, Florida. This role is ideal for a detail-oriented individual who can oversee receivables, support billing accuracy, and maintain productive customer communication regarding open balances. The position offers a mix of collections, account research, and transactional accounting work, with room to expand into related invoicing and accounts payable activities.<br><br>Responsibilities:<br>• Oversee the accounts receivable process for a large portfolio of business customer accounts, ensuring balances are monitored and followed through to resolution.<br>• Conduct business-to-business collection efforts with a customer-focused approach to recover overdue payments.<br>• Examine recurring and system-produced invoices before release to confirm billing details are correct and complete.<br>• Investigate payment issues, disputed charges, unapplied cash, and credit-related questions to resolve account variances efficiently.<br>• Update invoices when corrections are needed and clearly communicate revised billing information to customers.<br>• Record incoming check payments and apply cash accurately to the appropriate customer accounts.<br>• Maintain current account records, support aging analysis, and track outstanding balances for follow-up.<br>• Respond to customer inquiries related to invoices, credits, payment activity, and account status in a timely manner.<br>• Work closely with internal departments to address billing concerns and remove obstacles affecting payment collection.<br>• Build familiarity with additional invoicing and accounts payable tasks as responsibilities broaden over time.
<p><strong>Collections / Accounts Receivable Specialist</strong></p><p>We are seeking a Collections / Accounts Receivable Specialist to manage outstanding balances, process payments, and maintain accurate customer accounts.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact customers by phone and email to collect past-due payments.</li><li>Review AR aging reports and follow up on outstanding invoices.</li><li>Post and apply payments, including checks, ACH, and wire transfers.</li><li>Reconcile customer accounts and resolve billing discrepancies, deductions, and short payments.</li><li>Send invoices, account statements, and payment reminders.</li><li>Maintain accurate collection notes and payment records in the ERP system.</li><li>Coordinate with sales and accounting teams to resolve disputes.</li><li>Assist with month-end close and accounts receivable reporting.</li></ul><p><br></p>