31 results for Client Services Representative in Boca Raton Fl

Customer Service Representative We are offering a contract employment opportunity for a Customer Service Representative in Miami, Florida. This position will be working for a nonprofit organization in the Miami area in their helpline service department. If you enjoy helping others and working in a fast-paced environment, this might be a great opportunity for you. Responsibilities:<ul><li>Provide appropriate information and referrals to social service agencies for callers contacting the Helpline.</li><li>Ensure data is accurately entered into the client database in a timely manner.</li><li>Provide telephone crisis counseling as well as suicide intervention services to callers experiencing crisis situations.</li><li>Participate in training, seminars, workshops, and in-services related to program and professional development.</li><li>Maintain an effective working relationship with colleagues through the use of appropriate interpersonal and communication skills.</li><li>Consistently adhere to the assigned schedule and demonstrate flexibility in regard to call center coverage needs.</li><li>Provide outstanding customer service to callers and accurately document all calls in the software.</li><li>Adhere to confidentiality policies and procedures as well as HIPAA regulations.</li><li>Obtain Certification as an Information & Referral Specialist through the Alliance for Information & Referral Systems (AIRS).</li></ul>

Customer Service Representative We are currently in need of a diligent and detail-oriented Customer Service Representative to join our team in Boca Raton, Florida, in the service industry. In this role, you will be the first point of contact for our customers, handling inbound calls, and responding to emails. You'll also interact with various customer job platforms and manage dispatches for new rentals. Responsibilities • Handle incoming communication from all customers • Respond promptly and in a detail-oriented manner to customer emails • Engage with various customer platforms such as Facility Source, Comfort Systems, and Direct Supply • Manage dispatches for new rentals and process off-rent requests • Ensure all customer-related tasks are executed accurately and efficiently • Maintain a self-managed and reliable work environment • Offer a high-quality customer service experience to all customers • Utilize your inside sales skills to enhance customer interaction.

Customer Service Representative Customer Service RepresentativeRobertHalf has a fantastic career opportunity for an articulate, highly skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This Customer Service Representative opportunity will be located in the Miami, FL area and will be a temporary-to-full time position. If you are a service champion who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Your responsibilitiesProvide accurate, friendly customer service in a timely fashionHandle incoming telephone callsFielding and sending written business correspondence May support business development and client referral goals by actively cross-selling and referring customers If you are interested in applying for this immediate role please send your resume to: Jacqueline.Mejia@RobertHalf OR call Jacqueline @ 786-698-7072

Customer Service Representative We are in search of a Customer Service Representative for a position in the Miami area. This opportunity is in the medical field. In this role, you will handle customer applications, maintain customer records, and manage inquiries. Monitoring customer accounts and taking necessary actions will also be part of your responsibilities. The position requires the candidate to be bilingual in Spanish. The role includes a hybrid schedule and the person will be working a rotating schedule that includes weekends and evenings. Responsibilities: • Deliver top-tier customer service by gaining a comprehensive understanding of our retail business operations.• Take full responsibility to resolve customer issues and provide helpful solutions.• Determine the root cause of customer inquiries by asking probing questions, leading to effective solutions.• Utilize our customer relationship management tool for researching inquiries, documenting customer interactions, and issuing replacements.• Handle inbound customer inquiries via phone, email, and text while maintaining updates on internal computer applications and systems.• Bring a positive attitude to work every day, fostering a positive work environment.• Generate product or service reports through the collection and analysis of customer information.• Multitask by simultaneously reading, typing, and navigating through applications while interacting with customers.• Demonstrate team player mentality, showing responsibility and reliability in all tasks. This role offers a long-term contract employment opportunity.

Customer Service Representative We are seeking Customer Service Representatives to join our team in Fort Lauderdale, Florida for a 1-day project. The role primarily involves greeting guests, directing them on where to go, registering names, and handing out badges. We are looking for candidates who are comfortable standing for an extended period of time. Hours are 10am - 4pm on Monday 2/24. Responsibilities: • Effectively respond to customer inquiries and provide them with suitable solutions• Ensure customer satisfaction by guiding them to the appropriate area• Welcome guests and provide them with necessary guidance• Maintain a positive and friendly attitude

Customer Service Representative We are in need of a Customer Service Representative who can seamlessly manage customer-related tasks in our Medley, Florida office. As a key member of our team, you will be in charge of assisting customers with their orders, maintaining meticulous records, and swiftly resolving any issues that arise. Responsibilities: • Provide guidance and support to customers regarding their orders over the phone• Maintain a high level of empathy and understanding while dealing with customer queries• Demonstrate effective multitasking skills, including managing emails while assisting customers• Maintain and update customer records diligently and accurately• Thrive in a fast-paced work environment and adapt quickly to changes• Exhibit exceptional typing skills with a speed of over 40 words per minute• Be flexible with shift timings, ensuring availability as required• Use your bilingual skills to better assist our diverse customer base, if applicable• Exhibit quick learning skills to adapt to our dynamic work environment• Collaborate with the team to provide top-notch customer service in our call center. Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072

Customer Service We are offering a long-term contract employment opportunity for a Customer Service Representative in Delray Beach, Florida. As a Customer Service Representative, you will handle customer inquiries, maintain detailed records, and manage customer accounts with precision and professionalism. Responsibilities:• Handle a high volume of inbound and outbound calls on a daily basis.• Address customer inquiries related to their accounts and utility questions.• Maintain detailed and accurate customer account records.• Enter and update customer data in CRM system.• Process customer credit applications promptly and accurately.• Engage in email correspondence with customers to resolve their queries.• Monitor customer accounts and take appropriate action when required.• Serve as the initial point of contact for customers.• Manage order entries with precision and accuracy.

Senior Representative, Customer Service - Skilled We are offering a long-term contract employment opportunity for a Senior Representative, Customer Service - Skilled in Weston, Florida. This role is essential in maintaining strong relations with our customers and supporting our sales team in the industry. The job involves both pre-sale and post-sale customer interactions, making key decisions based on company procedures and principles, and working with various departments to meet service sales goals. First Shift: 7-3:30PM Responsibilities:<ol><li>Handling the comprehension and execution of complex legal documents related to application delivery.</li><li>Quoting preventative maintenance and conducting repairs for billed customers.</li><li>Troubleshooting international shipments to guarantee compliance with custom requirements.</li><li>Investigating unidentified returns for accurate inventory management.</li><li>Facilitating effective communication for product recalls and quality control.</li><li>Collaborating in teams to deliver optimal results to customers.</li><li>Motivating colleagues to exceed daily tasks and objectives.</li><li>Training new hires to promote business expansion.</li><li>Being responsive to inquiries from sales and external stakeholders.</li><li>Managing working practices and SOPs efficiently.</li><li>Actively striving to improve service levels, internal processes, and customer assistance.</li><li>Demonstrating a consistently positive attitude in the professional sphere.</li><li>Providing superior customer care by building effective relationships with internal and external clients.</li><li>Documenting customer interactions, inquiries, complaints, comments, and actions taken.</li><li>Preparing detailed product or service reports, driven by meaningful customer information.</li><li>Maintaining accurate pricing in record systems and entering contracts as required.</li><li>Upholding quality initiatives throughout workflow.</li><li>Implementing procedures for accurate inventory management.</li><li>Assisting the Sales Department by responding to inquiries via phone and e-mail.</li></ol>

Representative, Customer Service - Skilled Responsibilities:<ol><li>Handling the comprehension and execution of complex legal documents related to application delivery.</li><li>Quoting preventative maintenance and conducting repairs for billed customers.</li><li>Troubleshooting international shipments to guarantee compliance with custom requirements.</li><li>Investigating unidentified returns for accurate inventory management.</li><li>Facilitating effective communication for product recalls and quality control.</li><li>Collaborating in teams to deliver optimal results to customers.</li><li>Motivating colleagues to exceed daily tasks and objectives.</li><li>Training new hires to promote business expansion.</li><li>Being responsive to inquiries from sales and external stakeholders.</li><li>Managing working practices and SOPs efficiently.</li><li>Actively striving to improve service levels, internal processes, and customer assistance.</li><li>Demonstrating a consistently positive attitude in the professional sphere.</li><li>Providing superior customer care by building effective relationships with internal and external clients.</li><li>Documenting customer interactions, inquiries, complaints, comments, and actions taken.</li><li>Preparing detailed product or service reports, driven by meaningful customer information.</li><li>Maintaining accurate pricing in record systems and entering contracts as required.</li><li>Upholding quality initiatives throughout workflow.</li><li>Implementing procedures for accurate inventory management.</li><li>Assisting the Sales Department by responding to inquiries via phone and e-mail.</li></ol>

Senior Representative, Customer Service - Skilled We are offering a long-term contract employment opportunity for a Senior Representative, Customer Service in Weston, Florida. In this role, you will be a crucial part of our team, focusing on providing top-notch customer service, managing customer inquiries, and maintaining detailed customer records. Responsibilities: • Manage customer inquiries with professionalism and precision• Utilize your knowledge of computer skills, including proficiency in Microsoft Office Suite and Adobe Photoshop, to improve customer service processes • Ensure consistent output by strictly following work instructions• Utilize our proprietary case management system to create and manage cases• Review and segment CT scans following our protocol, using specialized software to create 3D Anatomical Bone Models for use in Robotic Surgery• Prepare Pre-Operative Surgical Plans, using the Digital Bone Models, for robotically assisted Total Hip and Total Knee Replacement surgeries• Review CT segmentations and Surgical Plans for accuracy, ensuring correct anatomical landmark selection, and implant sizing and positioning• Upload completed Pre-plans to field-based personnel• Document all activities according to prescribed methods and procedures• Prioritize tasks effectively to meet team and department production targets, demonstrating efficient work methods.

Contract Coordinator We are offering a long term contract employment opportunity for a Lead Coordinator, Contracts, and Pricing - Skilled in Weston, Florida. The role primarily involves interaction with customers and company representatives to handle various pre-sales and post-sales service functions. A key aspect of the role is the maintenance of a shared inbox and the accurate processing of service contract queries. Responsibilities: • Handle a variety of pre-sales or post-sales service functions, interacting with customers and company sales or service representatives. • Answer and address service contract questions in a timely and efficient manner. • Maintain a shared inbox, ensuring all customer inquiries and issues are addressed. • Generate invoices for billable customers, considering both time and materials, as well as rental deal structures. • Utilize data analytics insights to draft return on investment reports for the sales team. • Learn and understand cross-functional responsibilities for logistics. • Apply detail-oriented expertise and judgement in carrying out assigned tasks, with a comprehensive understanding of the range of processes, procedures, and systems involved. • Draft and prepare detailed reports based on data analytics. • Implement and maintain procedures for materials handling and contracting. • Supervise and monitor customer accounts, taking appropriate action when necessary.

Customer Support Analyst We are offering a permanent employment opportunity for a Customer Support Analyst B. Intermediate in Fort Lauderdale, Florida. The successful candidate will be responsible for providing software and hardware support, technical advice, and training to customers. This role also includes troubleshooting and resolving technical issues, maintaining databases, and contributing to team projects. Responsibilities:• Provide software and hardware support for workstation and networking devices.• Offer technical advice and guidance to customers, fostering a supportive environment.• Troubleshoot and restore technical service and equipment, utilizing established processes and procedures.• Maintain a knowledge database and call tracking system to enhance the quality of problem resolutions.• Collaborate with the team, sharing information and assisting with calls.• Handle service desk tickets, ensuring they are assigned to the appropriate technician or group for resolution.• Execute advanced troubleshooting to determine the cause of problems.• Install, configure, and provide user support for personal computers and peripheral equipment.• Assist staff on issues outside their areas of responsibility when needed.• Deliver hardware and software technical training and detail oriented development for other technicians.• Participate in and coordinate projects like Personal Computer Replacement Project, Memory Upgrade Project, Operating System Upgrade Project, etc.• Support software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off-the-shelf, and Department developed applications.• Engage in statewide teams, both internal and external to the Office of Information Technology (OIT).• Generate and maintain detailed technical documentation including software installation guidelines, troubleshooting processes, etc.• Coordinate service calls and repairs for warranty and non-warranty items.• Maintain records on all calls and keep accurate records relating to service calls for maintenance or warranty repairs.• Install, maintain, and support specialized software applications as assigned.

Customer Service Robert Half is offering a fantastic opportunity for a skilled and personable Customer Support Specialist. If you're looking to leverage your communication skills to make a meaningful impact while supporting a growing business, this could be the perfect role for you!What you’ll do as a Customer Support Specialist:<ul><li>Handle both inbound and outbound calls on a daily basis, ensuring a seamless customer experience.</li><li>Provide friendly, accurate, and timely customer service to all clients.</li><li>Review medication orders with patients, explaining cost, insurance coverage, shipping options, and delivery timelines.</li><li>Assist patients with tracking and managing their orders.</li><li>Address and resolve customer inquiries, concerns, or issues with professionalism and care.</li><li>Maintain detailed records of customer interactions, inquiries, and transactions.</li><li>Update customer information and ensure accurate documentation within the system.</li><li>Work closely with internal teams to ensure orders are processed smoothly and any issues are resolved.</li><li>Process and manage returns, exchanges, and cancellations as needed.</li><li>Collaborate with the billing team to clarify and resolve any billing-related questions.</li><li>Follow up with customers as needed to ensure satisfaction and follow-through on commitments.</li><li>Assist with other administrative tasks and duties as assigned.</li></ul>

Customer Service Admin We are in search of a Customer Service Admin to join our team in the service industry in Dania Beach, Florida. As a Customer Service Admin, you will be a key player in our customer support operations, communicating with customers daily, and ensuring a high level of customer satisfaction. This role is crucial in maintaining customer relationships, ensuring accurate billing, and providing a seamless service experience. Responsibilities: • Engage in daily communication with customers, providing top-tier support and service. • Collaborate with various stakeholders to provide efficient customer service. • Resolve customer inquiries promptly and professionally. • Review invoices post-service to ensure accurate billing as per individual contracts. • Maintain a customer-centric approach in all interactions and decisions. • Process customer requests and applications with accuracy and efficiency. • Monitor customer accounts and take appropriate action when necessary. • Maintain accurate records of customer interactions and transactions. • Uphold the company's commitment to superior customer service. • Understand and adhere to all contract terms related to customer service and billing.

Account Specialist We are offering a permanent employment opportunity for an Account Specialist in Juno Beach, Florida. This role will primarily involve account management for commercial, industrial, national, and government customers. The successful candidate will also handle customer requests and complaints, interface with vendor partners and management, and perform other customer support tasks such as processing claims and resolving contractor invoices. Responsibilities: • Serve as a primary contact point for customers, ensuring exceptional support and effective problem resolution. • Handle various customer requests and complaints, and interface with vendor partners and management to resolve them. • Manage each issue to a resolution while providing clear communication and expectations. • Gain an in-depth understanding of the residential solar financing industry and apply this knowledge to answer any questions and solve problems that our customers may have. • Collaborate closely with other departments to escalate and resolve complex technical issues promptly. • Become a knowledge resource and an escalation point for our customers. • Provide solutions to problems while educating and training our customers. • Document customer interactions with accurate and detailed interaction logs. • Work with team members, supervisors, and management to adhere to quality standards and achieve service level goals. • Proactively escalate potential issues or anomalies to management. • Identify and recommend improvements to our internal processes.

Customer Service Admin We are offering an exciting opportunity in the service industry at our Dania Beach, Florida location. The role involves a Customer Service Admin who will be instrumental in maintaining customer relationships and ensuring smooth operations. Responsibilities: • Liaise regularly with customers, providing them with a high level of service • Identify and respond to customer service needs promptly and professionally • Collaborate with various stakeholders to ensure customer satisfaction • Review invoices post-service and confirm accurate billing as per individual contracts • Maintain and update customer records consistently for easy access and efficient service delivery • Process customer credit applications with accuracy and efficiency • Monitor customer accounts and take necessary actions when required • Uphold a customer-centric attitude throughout all operations and interactions.

E-Commerce Specialist We are offering a long-term contract employment opportunity for an E-Commerce Specialist in the retail industry, based in Hollywood, Florida. You will be instrumental in handling e-commerce operations, contributing to the development of strategies, overseeing website function, and managing product listings. Your role will also entail leading onsite marketing initiatives, conducting sales analysis, and optimizing conversion rates. Responsibilities • Design and implement comprehensive e-commerce strategies that align with our goals, encompassing product selection, pricing, promotions, and marketing campaigns. • Ensure the smooth operation and user experience of our online store, providing a seamless customer journey. • Manage online product listings, descriptions, and images, maintaining accurate information on the website. • Spearhead website marketing efforts, including SEO and content marketing, to drive traffic and conversions. • Monitor sales performance, analyze customer data, identify trends, and create reports to identify areas for enhancement. • Deploy A/B testing and other optimization techniques to improve conversion rates on the website. • Handle customer inquiries and resolve issues related to online orders and website functionality. • Collaborate with warehouse teams to maintain accurate inventory levels and ensure timely order fulfillment. • Stay abreast of the latest e-commerce technologies and platforms, recommending and implementing new tools to improve the online shopping experience. • Lead a team of e-commerce specialists, including designers, developers, marketing professionals, and customer service representatives. • Develop mobile commerce strategies and features to enhance the mobile shopping experience and capture the growing segment of mobile shoppers. • Work closely with marketing, merchandising, and operations teams to align efforts, gather insights, and ensure consistent messaging across channels. • Define and monitor key performance metrics related to e-commerce, such as revenue, conversion rates, average order value, and customer retention, using this data to drive product optimizations and enhancements.

Sales Support Business Support AssistantSales/Business Support AssistantThe Business Support Assistant is responsible for supporting field sales teams through the following key activities:1. Business Analysiso Monitor stock levels and orders, report shortages to the field team, and ensure replenishment.o Track stock for priority clients and resolve issues promptly to maintain supply chain efficiency.2. Event Tracking and Logisticso Support field events (promotions, campaigns) by ensuring timely product delivery, storage management, and distribution coordination.3. Customer Complaints Managemento Track complaints, resolve issues quickly, and maintain customer satisfaction and brand reputation.4. CRM System Maintenanceo Ensure order, stock, and complaint management systems are functional and up to date; resolve issues promptly to avoid disruptions.5. Reporting and Analysiso Follow reporting schedules to provide accurate data for performance measurement and strategic decisions. The Sales/Business Support Assistant enhances field team effectiveness by ensuring smooth operations, efficient communication, and quick resolution of challenges. CRM and inventory reporting knowledge is a plus.

Part Time Receptionist We are offering a contract for a Receptionist role based in Miami, Florida. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally. Responsibilities:• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.• Perform data entry tasks, updating and maintaining accurate records of client information.• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.• Organize and maintain files, ensuring easy accessibility and up-to-date records.• Schedule appointments and meetings, coordinating with various departments to ensure smooth operations.• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.• Occasionally assist in warehouse operations, including packing and labeling small boxes. Monday - Friday 1PM - 5:30PM Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072

Call Center Specialist We are in search of a diligent Call Center Specialist to be based in Jupiter, Florida. This role presents an opportunity to engage in a high volume, fast-paced environment within the telecom industry. You will be tasked with handling customer service duties, making outbound calls, and efficiently managing customer inquiries using various CRM systems. Responsibilities:• Respond to customer inquiries in a timely and detail-oriented manner• Use CRM systems to track customer interactions and transactions• Engage in cold calling activities to reach potential customers• Follow up on customer interactions where necessary• Utilize Microsoft Excel for data entry and tracking purposes• Handle complaints, provide appropriate solutions and alternatives, and ensure resolution• Collaborate with the management team to stay updated on new products, services, and policies• Record customer information within our customer service database• Engage in ADP - Financial Services tasks as required• Use Avaya CMS for call center operations• Exhibit strong communication skills to ensure a positive customer service experience.

Receptionist We are offering a short term contract employment opportunity for a Receptionist in Miami Lakes, Florida. In this role, you will be the first point of contact for our company. Your duties include offering administrative support across the organization, coordinating front-desk activities, and managing multi-line phone systems. Responsibilities: • Answering incoming calls through a multi-line phone system and directing them to the appropriate department or individual • Providing excellent customer service to clients and visitors, both in-person and over the phone • Scheduling appointments and updating calendars to ensure smooth operations • Handling email correspondence professionally and in a timely manner • Organizing and maintaining files for easy access and retrieval • Operating a switchboard to route incoming calls and place outgoing calls • Data entry tasks as needed, ensuring accuracy and attention to detail • Utilizing Microsoft Excel, Outlook, and Word to complete administrative tasks efficiently • Enhancing team efficiency and workplace productivity through strong interpersonal skills • Providing additional administrative support as needed.

Collections Clerk We are seeking a Collections Specialist to manage overdue accounts and ensure timely payments from customers. This role is crucial in maintaining cash flow and financial stability for our organization. If you have excellent communication skills and a knack for negotiation, we’d love to hear from you! Job Responsibilities:<ul><li>Contact customers regarding overdue invoices and outstanding balances.</li><li>Negotiate payment plans and establish solutions for delinquent accounts.</li><li>Maintain detailed records of collection efforts and customer interactions.</li><li>Process payments and reconcile accounts to ensure accuracy.</li><li>Investigate and resolve billing disputes with clients.</li><li>Work closely with the accounts receivable and finance teams.</li><li>Provide reports on collection efforts, delinquency rates, and account statuses.</li><li>Ensure compliance with company policies and legal regulations regarding collections.</li></ul>

Receptionist To discover whether this Receptionist opportunity is right for you, apply now with Robert Half. This dynamic and creative company is seeking an articulate and highly-skilled individual who excels in multitasking. If you have the ability to manage various responsibilities simultaneously, this short-term contract / temporary Receptionist position based in the Miami area is a terrific opportunity.What you get to do every single day:<ul><li>Manage all incoming phone calls</li><li>Handle office filing processes and provide general office filing support</li><li>Receive, review, and distribute incoming mail according to specified procedures</li><li>Greet visitors and ensure a welcoming atmosphere</li><li>Assist administrative staff with overflow tasks such as word processing, data entry, and internet research</li><li>Submit orders for office and kitchen supplies as needed</li><li>Bring a sense of urgency and strong prioritization skills</li><li>Provide excellent customer service to clients, visitors, and staff</li><li>Answer inbound calls with professionalism and efficiency</li></ul>

Receptionist Are you an articulate, highly-skilled individual ready to join the hospitality industry? Robert Half is seeking a Receptionist for a short-term contract / temporary position based in the Miami area. This dynamic opportunity requires someone who can handle multiple responsibilities at once while maintaining an upbeat and professional demeanor. If you're passionate about providing excellent customer service and working in a fast-paced environment, we want to hear from you!What you get to do every single day:<ul><li>Manage incoming calls and assist guests with inquiries</li><li>Greet visitors and ensure a positive guest experience</li><li>Handle office filing and provide general administrative support</li><li>Distribute incoming mail according to company procedures</li><li>Help with overflow administrative tasks, including data entry, internet research, and word processing</li><li>Order and maintain office supplies</li><li>Provide exceptional customer service to guests and staff alike</li><li>Answer inbound calls efficiently and professionally, addressing guest needs</li></ul>

Receptionist We are offering a permanent employment opportunity for a Receptionist in Pompano Beach, Florida. In this role, you will be the first point of contact for our company, handling the flow of people through the business and ensuring all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. Responsibilities: • Serve as the first point of contact for incoming calls and visitors• Engage in customer service duties by answering inquiries and providing information to customers• Maintain a well-organized filing system to facilitate easy retrieval of information• Schedule appointments and meetings as necessary• Handle data entry tasks with accuracy and efficiency• Use Microsoft Excel, Word, and Outlook effectively for day-to-day operations• Ensure smooth communication through prompt and detail oriented email correspondence• Use interpersonal skills to create a welcoming and detail oriented atmosphere at the reception area• Coordinate and manage multi-line phone system effectively.