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19 results for Patient Service Representative in Blue Bell, PA

Patient Service Representative

Blue Bell, PA
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Patient Service Representative to support patients and care teams through responsive, accurate service in a fast-paced healthcare environment. This is a contract position based in the Greater Philadelphia Region with remote work available after the initial on-site orientation and equipment pickup. The ideal Patient Service Representative candidate brings prior experience in appointment coordination, comfort working within a medical setting, and confidence using Epic to manage patient-related tasks. Here’s how you’ll contribute each day: • Coordinate patient appointments and adjust schedules as needed while maintaining accuracy and efficiency.• Respond to incoming patient inquiries with professionalism, providing clear information and timely follow-up.• Use Epic and related systems to update records, review appointment details, and document interactions.• Verify key patient information and help ensure administrative data is complete and current.• Support clinical offices or hospital-based teams by handling service requests in alignment with healthcare workflows.• Manage assigned shifts with flexibility, including weekday schedules and occasional weekend coverage.• Attend initial on-site orientation and complete equipment pickup before transitioning to remote work.• Escalate complex patient concerns or scheduling issues to the appropriate team members when needed.
2026-07-29T00:00:00Z

Patient Service Representative

Princeton, NJ
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare office in Princeton, NJ. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front-desk operations with accuracy and care. In this role, you will coordinate appointments, confirm patient information, and help patients understand registration and payment expectations in a fast-paced clinical setting. Responsibilities:• Welcome patients and visitors warmly, respond to front-desk questions, and alert appropriate staff when scheduled guests arrive.• Guide patients and visitors to the proper reception or waiting areas while maintaining a detail-oriented and courteous office environment.• Manage appointment bookings, changes, and cancellations by following office scheduling practices and maintaining calendar accuracy.• Review and update patient demographic details and insurance records, ensuring information is entered correctly in the electronic medical record system.• Confirm insurance coverage and registration details before visits to help support smooth patient intake and service delivery.• Communicate copays, balances, and other out-of-pocket obligations clearly to patients or responsible parties and collect payments when required.• Provide helpful assistance to patients during the check-in process and address routine service-related concerns with care.• Support front-office workflow by handling visitor interactions appropriately, including screening non-patient solicitors when necessary.
2026-08-08T00:00:00Z

Patient Service Representative

Wilmington, DE
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a professional and customer-focused Patient Service Representative to support front-end operations for a healthcare organization in Wilmington, Delaware. This role is responsible for providing excellent service to patients while handling scheduling, registration, insurance verification, intake support, and general administrative duties. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced medical office environment. Key Responsibilities<ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Register patients and update demographic, insurance, and contact information</li><li>Verify insurance eligibility, benefits, and referral requirements</li><li>Collect copays, balances, and required patient forms at check-in and check-out</li><li>Answer inbound calls and respond to patient questions regarding appointments, forms, and office procedures</li><li>Maintain accurate patient records within the electronic medical records system</li><li>Assist with patient intake, appointment preparation, and routing of messages to clinical staff</li><li>Coordinate with providers, medical assistants, and billing staff to support smooth office workflow</li><li>Handle scanning, filing, faxing, and other general administrative tasks</li><li>Support compliance with HIPAA and organizational policies regarding patient privacy and documentation</li><li>Resolve routine patient concerns and escalate issues as appropriate</li></ul>
2026-08-06T00:00:00Z

Patient Service Rep

Blue Bell, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
Patient Service Rep Needed! Robert Half is partnering with a respected healthcare organization to identify a Patient Service Representative for a busy primary care practice in Plumsteadville, PA. This position serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience through appointment scheduling, front desk operations, registration, insurance verification, and patient support. The ideal candidate will have strong customer service skills, previous medical office experience, and the ability to thrive in a fast-paced healthcare environment. Experience with Epic/EPIC is highly preferred. Key Responsibilities Patient Registration & Scheduling Answer incoming patient calls and respond to inquiries professionally and efficiently Schedule, reschedule, and cancel patient appointments while maintaining accuracy Register patients and update demographic and insurance information in the electronic medical record (EMR) Manage patient check-in and check-out processes Collect copayments and required patient documentation, including insurance cards, referrals, and signatures Communicate appointment delays and patient flow updates to patients and clinical staff Insurance & Administrative Support Verify insurance eligibility, benefits, and patient demographics Obtain referrals, authorizations, and coordinate benefits as needed Maintain accurate patient records and documentation Support daily administrative functions to ensure efficient office operations Customer Service Deliver an exceptional patient experience through professional and compassionate interactions Anticipate patient needs and resolve concerns promptly Build positive relationships with patients, visitors, providers, and office staff Compliance & Confidentiality Adhere to HIPAA guidelines and organizational policies Maintain patient confidentiality and privacy at all times Ensure compliance with federal, state, and healthcare regulatory requirements Qualifications 1+ years of medical office, patient access, patient registration, medical receptionist, or healthcare customer service experience preferred Experience scheduling patient appointments in a healthcare setting Insurance verification and authorization experience strongly preferred Strong computer and data entry skills Excellent verbal and written communication skills Ability to multitask and work effectively in a fast-paced environment EPIC experience highly preferred High school diploma or equivalent required Schedule Typical weekly schedule includes: One late shift per week: 12:00 PM - 8:30 PM Three daytime shifts between 7:45 AM - 5:30 PM Rotating Saturday coverage every fourth week (8:00 AM - 12:00 PM) Schedules are released approximately two weeks in advance Example schedule: Monday: 7:45 AM - 4:15 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 12:00 PM - 8:30 PM Thursday: 9:00 AM - 5:30 PM Friday: 7:45 AM - 4:15 PM Training Four-day EPIC training program (Tuesday-Friday, 9:00 AM - 5:00 PM) Successful completion of EPIC assessment required HIPAA compliance training provided For immediate consideration please call the Bucks County office of Robert Half at 215-244-1551. Thank you!
2026-07-29T00:00:00Z

Customer Service Representative

Levittown, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for an experienced Customer Service Representative to support prospective and existing clients from our Delaware location. This contract opportunity is ideal for someone who enjoys guiding customers toward the right business solutions while delivering a thoughtful and responsive service experience. The person in this role will balance relationship building, order support, and accurate recordkeeping in a fast-moving environment while working closely with a collaborative team. Responsibilities:• Engage with prospective customers to understand their goals and recommend services that align with their needs• Provide a high-quality service experience by building trust, addressing questions, and following through on customer requests• Enter and manage customer orders accurately using company systems and standard workflows• Maintain complete and up-to-date client information to support service accuracy and ongoing communication• Partner with colleagues across the team to create a consistent and seamless customer journey• Keep current on service offerings, product details, and relevant industry information to support informed conversations• Contribute to individual and team performance targets while maintaining strong customer satisfaction outcomes• Organize daily priorities effectively and handle multiple assignments efficiently in a high-volume setting
2026-07-30T00:00:00Z

Customer Service Representative

Dayton, NJ
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment. PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED Responsibilities:• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.
2026-07-27T00:00:00Z

Customer Service Representative

New Castle, DE
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in New Castle, Delaware. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced environment and can manage customer needs with accuracy, professionalism, and urgency. The position supports both sales and service operations, with initial onsite training and the potential for a hybrid schedule after training is completed. Responsibilities:• Handle incoming customer inquiries by phone and other communication channels, providing timely and detail-focused support.• Process customer orders accurately, ensuring all details are entered correctly and followed through to completion.• Use SAP and Salesforce CRM to manage account information, document interactions, and track service or sales-related activities.• Support internal sales and service teams by coordinating customer requests, updates, and issue resolution.• Manage credit and rebill activities with close attention to detail and established procedures.• Follow up on open items, customer concerns, and order-related questions to maintain a high level of service.• Organize multiple priorities effectively while meeting deadlines in a busy customer support setting.• Collaborate with cross-functional teams to resolve problems and maintain smooth day-to-day customer operations.
2026-07-30T00:00:00Z

Customer Service Representative

Center Valley, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a motivated and customer-focused Customer Service Representative to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and accuracy</li><li>Maintain detailed and accurate customer records in CRM systems</li><li>Process orders, returns, account updates, and related service requests</li><li>Collaborate with internal teams to address customer needs and improve service delivery</li><li>Educate customers on products, services, and company policies</li><li>Identify opportunities to enhance customer satisfaction and streamline support processes</li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
22 - 26 USD / Hourly
We're seeking a Customer Service Representative who enjoys building relationships, solving problems, and keeping orders moving from start to finish. This long-term contract opportunity offers the chance to work closely with customers and cross-functional teams while making a direct impact on the customer experience. If you're someone who thrives on communication, enjoys staying organized, and takes pride in delivering exceptional service, this could be a great fit! <ul><li>Enter, process, and manage customer orders from receipt through completion</li><li>Coordinate with internal teams to confirm pricing, inventory availability, forecasts, and order status</li><li>Monitor open orders and make updates to meet customer requirements and delivery timelines</li><li>Maintain customer account information and prepare necessary sales documentation</li><li>Process returns, customer requests, and supporting documentation as needed</li><li>Respond to customer inquiries via phone and email, providing timely updates and issue resolution</li><li>Track inventory activity and assist with order replenishment planning</li><li>Identify process improvement opportunities and support special projects as assigned</li></ul>
2026-08-07T00:00:00Z

Call Center Representative

Allentown, PA
onsite
Temporary / Contract
20 - 23 USD / Hourly
A growing organization in the Lehigh Valley is seeking a Call Center Representative to join its customer support team. This role is ideal for someone who enjoys helping others, solving problems, and providing exceptional customer service over the phone.Unlike traditional call center environments that focus heavily on outbound sales, the majority of calls in this position are inbound, assisting customers with questions, account inquiries, service requests, and issue resolution. Key Responsibilities<ul><li>Answer a high volume of inbound customer calls in a professional and friendly manner</li><li>Assist customers with account information, service inquiries, and general questions</li><li>Research and resolve customer concerns while providing timely follow-up as needed</li><li>Accurately document interactions and update customer records within company systems</li><li>Escalate complex issues to the appropriate departments when necessary</li><li>Maintain a positive customer experience with every interaction</li><li>Meet established quality, productivity, and attendance expectations</li></ul>
2026-07-23T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
24 - 27 USD / Hourly
Robert Half is seeking a detail-oriented and customer-focused Sales Support Specialist to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment. Key Responsibilities:<ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul>
2026-08-07T00:00:00Z

Bilingual Customer Service Representative

Nazareth, PA
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking a friendly, customer-focused Bilingual Customer Service Representative (English/Spanish) for a growing organization in the Lehigh Valley area. This individual will serve as the first point of contact for customers, providing exceptional service while assisting with inquiries, resolving concerns, and ensuring a positive customer experience. Responsibilities<ul><li>Respond to incoming customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist Spanish-speaking and English-speaking customers with professionalism and empathy</li><li>Research and resolve customer concerns in a timely manner</li><li>Document customer interactions and update records within company systems</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to ensure customer needs are met</li><li>Maintain a high level of customer satisfaction and service excellence</li></ul>
2026-08-05T00:00:00Z

Medical Receptionist

Lawrenceville, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Medical Receptionist to support daily front-desk operations in New Jersey. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for patients while keeping appointments, records, and administrative tasks organized. The role requires strong communication skills, attention to detail, and the ability to manage patient intake, insurance verification, and payment processing in a detail-focused healthcare setting. Responsibilities: • Welcome patients and visitors warmly, ensuring each interaction reflects courtesy and respect. • Manage incoming phone calls and direct inquiries to the appropriate staff members in a timely manner. • Coordinate appointment scheduling and provide patients with clear instructions regarding forms and visit preparation. • Confirm demographic and insurance details, updating records accurately within the office system. • Organize patient charts and documentation ahead of scheduled visits to support efficient clinical workflows. • Collect copays and other payments, document transactions accurately, and assist patients with payment plan arrangements when needed. • Gather required insurance and billing documentation to help facilitate timely claims processing. • Communicate with patients, providers, and external contacts to obtain missing information and resolve administrative questions. • Monitor front-office inventory and place orders for essential supplies to maintain daily operations. • Perform additional administrative support duties as needed to assist the practice.
2026-08-08T00:00:00Z

Medical Receptionist

Philadelphia, PA
onsite
Temporary to Hire
16 - 20 USD / Hourly
We are looking for a Medical Receptionist to join a welcoming healthcare office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive patient experience while keeping front-desk operations organized and efficient. In this role, you will support appointment coordination, handle incoming inquiries, and serve as a key point of contact for patients, providers, and referral partners. Responsibilities: • Welcome patients and visitors professionally, ensuring a smooth and courteous front-desk experience. • Coordinate appointments by matching patient needs with provider and staff availability. • Answer phone calls, relay messages accurately, and respond to routine questions in a timely manner. • Communicate with referral sources, patients, and insurance representatives to support continuity of care. • Address scheduling or service concerns promptly and escalate patient complaints to the appropriate quality or leadership contacts. • Work closely with practitioners and office leadership to help meet patient access and service needs. • Maintain clear and organized documentation related to appointments, communications, and office activity. • Provide additional administrative support as needed to keep daily operations running efficiently.
2026-08-06T00:00:00Z

Customer Success Specialist

Reading, PA
onsite
Temporary / Contract
18 - 22 USD / Hourly
We're looking for a detail-oriented Customer Success Specialist to join a growing team! If you enjoy working with customers, processing orders, and keeping things organized, this could be a great opportunity to join a growing team! Responsibilities:<ul><li>Enter customer orders accurately into the system.</li><li>Review orders for pricing, quantities, and accuracy.</li><li>Track orders and provide updates to customers.</li><li>Resolve order issues and communicate with internal teams.</li><li>Maintain accurate records while supporting day-to-day customer needs.</li></ul>
2026-08-07T00:00:00Z

Client Scheduling Coordinator

Flemington, NJ
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are seeking a Client Scheduling Coordinator to support appointment coordination and client service operations for a long-term contract position. In this role, you will manage scheduling activities, respond to inquiries efficiently, and help create a smooth experience for clients and business partners. This opportunity is ideal for someone who is organized, detail-oriented, and comfortable working in a structured, team-focused environment with a hybrid work schedule. Responsibilities:<ul><li>Coordinate appointments across multiple calendars to align client needs with business availability and service expectations.</li><li>Respond to scheduling requests, inquiries, and follow-up items promptly while maintaining a professional and customer-focused approach.</li><li>Utilize internal systems and departmental resources to complete daily assignments accurately, efficiently, and within established timeframes.</li><li>Review scheduling details carefully to minimize errors and ensure a positive client experience.</li><li>Communicate updates, issues, and support needs clearly with team members, business partners, and leadership.</li><li>Collaborate with internal stakeholders to resolve inquiries within established service-level expectations.</li><li>Monitor recurring scheduling trends, availability patterns, and service concerns, providing regular feedback and observations to leadership.</li><li>Participate in training and adapt to assigned schedules based on business needs and demonstrated proficiency.</li></ul>
2026-08-07T00:00:00Z

Call Center Specialist

Wescosville, PA
onsite
Temporary to Hire
18 - 21 USD / Hourly
Robert Half is partnering with a respected local financial organization to hire a Call Center Specialist. This is an excellent opportunity for a customer-focused professional who enjoys helping others, solving problems, and providing exceptional service in a fast-paced environment. The ideal candidate will have strong communication skills, the ability to multitask, and a passion for delivering a positive customer experience. Bilingual candidates are highly encouraged to apply. Responsibilities<ul><li>Answer a high volume of inbound customer calls professionally and efficiently</li><li>Assist customers with account inquiries, payment questions, and general service requests</li><li>Research and resolve customer concerns while ensuring accuracy and compliance</li><li>Document all customer interactions in the company's system</li><li>Provide clear explanations regarding products, services, and account information</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Meet established quality, productivity, and customer satisfaction goals</li><li>Maintain confidentiality of sensitive customer and financial information</li></ul>
2026-08-07T00:00:00Z

Medical Reimbursement Specialist

Langhorne, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Medical Reimbursement Specialist to join our client on a contract-to-hire basis in Langhorne, PA. This opportunity is ideal for someone who brings strong knowledge of insurance reimbursement, claims resolution, and payer compliance in a fast-paced medical billing environment. The person in this role will help improve collections performance by addressing outstanding claims, resolving denials, and supporting accurate reimbursement outcomes. You will work closely with internal teams to ensure billing activity is documented thoroughly and aligned with Medicare and commercial insurance requirements. Responsibilities:• Review outstanding accounts receivable and take timely action to secure payment on unresolved medical claims.• Investigate denied or underpaid claims, identify patterns, and prepare well-supported appeals to improve reimbursement results.• Apply Medicare and commercial payer guidelines to evaluate claim status and determine appropriate next steps for resolution.• Partner with billing and operational team members to strengthen collection efforts and support shared performance goals.• Use explanation of benefits details, billing records, and payer feedback to correct claim issues and reduce payment delays.• Maintain complete and accurate account documentation to support follow-up activity and meet payer compliance standards.• Leverage knowledge of medical terminology, coding elements, and modifier usage to resolve reimbursement discrepancies.• Track reimbursement activity and account progress using reporting tools such as Microsoft Excel to support account management.• Assist with high-volume billing and payment follow-up tasks while maintaining accuracy and productivity in an in-office setting.
2026-07-09T00:00:00Z

Customer Service Returns Associate

Bridgewater, NJ
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Customer Service Returns Associate for a great long-term contract opportunity. This position is ideal for someone who enjoys helping customers, solving problems, and keeping processes organized. The role focuses on supporting return-related requests, coordinating with internal teams, and ensuring transactions are handled accurately and efficiently. Responsibilities:• Oversee return authorization cases from initial request through final resolution using company systems and established service procedures.• Investigate return-related questions by working closely with teams such as Sales and Accounting to confirm details, resolve discrepancies, and maintain accurate records.• Coordinate the movement of returned or exchanged products between customers, internal operations, and affiliated business units while keeping Logistics informed of required actions.• Respond to customer inquiries in a clear and detail-oriented manner through verbal and written communication, providing timely updates on return status and next steps.• Enter, update, and maintain transaction data within ERP and customer service platforms to support accurate processing and reporting.• Track inventory-related return activity and help ensure product movements are documented correctly across departments.• Balance multiple service requests at once by prioritizing urgent matters, following through on outstanding items, and meeting daily operational expectations.
2026-08-07T00:00:00Z